Zoho One Reviews - Page 6

the system is really simple and complete. Finally a well-functioning and highly configurable software. In a few hours I made a basic configuration working for my team.

The interface is extremely pleasant and customizable.

The price is absolutely honest and correct for our field. Review collected by and hosted on G2.com.

the configuration panel is not always so clear. For example, there are some types of notifications that I can't understand when and how they are generated. But this could also be due to my still little knowledge of the product Review collected by and hosted on G2.com.

I'm new to Zoho Expense, but so far it has been really helpful. When possible, I email the receipt for my purchases. I have set up a rule that when I get an email tagged with "receipt", the email is forwarded to Zoho Expense. I even forgot about checking on the receipt for a recent purchase, but I selected "Email the Receipt" and a few minutes later, I got a message from Zoho saying that my expense had been processed! THAT's helpful!

I'm still exploring some of the features, but I'm going to use soon is its programmability. It has been pretty easy to use and at the start, they will help with a demo and getting started. I'm pretty happy with it! Review collected by and hosted on G2.com.

Sometimes the interface can be a little confusing. There is an icon on the dashboard that indicates the status of any expenses, but you can't click on it to view them.

Another slightly confusing thing is what is called "Unreported Expenses." That doesn't mean "expenses that haven't been turned in," it means "expenses that aren't on a report." So at the top of the Expenses page is "Unreported Expenses" and "All Expenses." You can click edit (to categorize an expense), but that's not available under "All Expenses." Review collected by and hosted on G2.com.

I love the kindness and professionalism of the customer support team; they are always so nice and willing to help. The auto-scan feature for receipts is fantastic and makes organizing expenses so much easier. It’s a great feature that saves a lot of time and effort. Review collected by and hosted on G2.com.

I’ve been trying to find a solution for weeks now regarding uploading my transactions to Zoho using the suggested template. During a call with customer support that lasted almost two hours, and another one for 30 minutes, we couldn’t manage to upload the template successfully. The representative then went offline briefly to upload the transactions with a team member, and it worked, but I was told I’d receive a solution afterward—which hasn’t happened so far.

Additionally, I’m really missing the option to export receipts (.pdf) with customizable filenames, such as the transaction date or vendor name. It would be a valuable feature for organizing and managing expenses more effectively. Review collected by and hosted on G2.com.

we are using all zoho plan for last 2 year and zoho one is best for our managing task and assign task to our suboordinates and it is also best for CRM of our company and it gave us all things only on one click like we nee dto open zoho sheet so we can manage from zoho one easily Review collected by and hosted on G2.com.

sometimes its slow or buffering on single click which is not good Review collected by and hosted on G2.com.

Multi-Branding options with the ability to configure an end-user portal for each company we support.

Integration with Various support tools is easy

Great API documentation for integrating with other non zoho products

easy to use for both agent and customer, very intuitive for new staff to pick up.

Implementation is very straight forwards and customer service are always there to help guide you through any questions/queries or issues

We have started using this as our main suite of support tools Review collected by and hosted on G2.com.

no dark mode is available in the web version. I'd like to see this feature Review collected by and hosted on G2.com.

Simple interface and very fast. The remote connection has all the tools you can need and more even the free version! Very fast and smooth connection and the mobile app support works great as well! Unattended access is very to be integrated and implemented for the customer as well as the technician. I use it almost every day and is my remote connection tool for business as well as personal use. Review collected by and hosted on G2.com.

I would love to see some more control in the permission for technicians and groups, something that I recently needed to implement. Review collected by and hosted on G2.com.

What I like most about it is the features and Integrations it offers through the marketplace. There is a lot of customization, layouts and things you can do to have the visuals you would like and enjoy using everyday. We are still in the planning phase but it seems once it is configured, it will be easy to implement. Review collected by and hosted on G2.com.

I dislike the transparency between marketplace integrations. They are free to install but some require their own subscription to run or add to the platform. Review collected by and hosted on G2.com.

Zoho Survey is an online survey and questionnaire tool that helps users create, distribute, and analyze surveys easily. It's part of the Zoho Suite and is commonly used for collecting customer feedback, conducting market research, and gathering employee insights. Review collected by and hosted on G2.com.

The free version has restrictions on the number of responses and advanced features.While you can brand surveys, deep customization (like advanced CSS styling) is not as flexible. While Zoho integrates with its ecosystem (CRM, Analytics, etc.), third-party integrations via Zapier can be tricky to set up. Review collected by and hosted on G2.com.

Zoho Assist has been a lifesaver for helping my family with their tech issues remotely when they are miles away! A simple executable to install followed by a reboot, and then I have access to their machine.

I love the unattended access feature, which allows me to assist without needing them to initiate every session, I can connect when I am available even if they are not. Review collected by and hosted on G2.com.

I have not found anything that I dislike about Zoho Assist. Review collected by and hosted on G2.com.

I like that Zoho One provides a myriad of software tools that replaces many of the tools I was paying for. And the Zoho One subscription is significantly less than the sum of the others. It's My CRM (replacing HubSpot); form/survey gen (replacing JotForm); campaign manager (replacing MailChimp); mailbox (replacing Outlook), an invoicing system (replacing Freshbooks), an electronic signature system (which I didn't have before) and recently found its social media hub (replacing Promo Republic). Seems like when I have a need, I simply check to see if Zoho One has it covered and more often than not, the answer is YES!! Plus the tools are integrated with each other so no need for Zapier. Review collected by and hosted on G2.com.

It seems each tool has its own support team and tracking down an answer has been challenging. Sometimes there's chat support, sometimes not. Would like to have some consistency here. Review collected by and hosted on G2.com.