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Zoho One Reviews - Page 5

Zoho One Suite Overview

What is Zoho One?

Zoho One is an Operating System for business which solely focuses on unifying all your business processes in one place, under one subscription. It reduces multiple points of contact for communicating, collaborating, managing, transferring, and integrating your data. Deeply and holistically integrated with 45+ apps, Zoho One provides end-to-end business solutions from sales, finance and marketing to IT, support, HR operations, productivity, communication and collaboration hosted completely on the cloud. Access Zoho One seamlessly from any device with Single-Sign-On (SSO) and mobile compatibility.

Zoho One Details
Languages Supported
Arabic, German, English, French, Hungarian, Italian, Japanese, Dutch, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)
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Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,190 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
Description

Zoho Corporation is a software development company, privately held and profitable. It offers beautifully smart software to help you grow your business. With over 50 million users worldwide, Zoho's 45+ products aid your sales and marketing, support and collaboration, finance and recruitment needs, with the long term vision to transform the way you work. Our Global HQ is in Chennai, India, and the US HQ is in Austin, Texas.


Zoho C.
ZC
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Recent Zoho One Reviews

Matlob A.
MA
Matlob A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great Tool to Manage Teams"
The flexibility it gives in terms of customization. The ease of use. I have been using Zoho Projects for a long time now. Zoho People to track perf...
Mukesh M.
MM
Mukesh M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Zoho offers a comprehensive suite of business tools with great customization options"
Zoho One is an excellent all-in-one business suite that provides incredible value for money. What I like best about Zoho One is its seamless integr...
Alex D.
AD
Alex D.Mid-Market (51-1000 emp.)
5.0 out of 5
"I am such a huge advocate of the Zoho product suite!"
The flexibility of Zoho's suite is fantastic, the price-point makes the Zoho One suite a no-brainer when compared with competitor tools. I love the...
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Zoho One Media

Video Reviews

21,097 Zoho One Reviews

4.4 out of 5
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21,097 Zoho One Reviews
4.4 out of 5
21,097 Zoho One Reviews
4.4 out of 5

Zoho One Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zoho OneQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Steven T.
ST
Broadcast Television Facilities Engineer
Small-Business(50 or fewer emp.)
Product Reviewed: Zoho Books
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Books?

Zoho books offers a very straightforward approach with a friendly UI. They have excellent customer service and offer competitive pricing and a feature-rich platform. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Zoho does not have a direct way to migrate from some platforms such as Intuit QuickBooks but you can still accomplish such migrations due to their thorough guides (and if you get stuck they have a team willing to assist). Review collected by and hosted on G2.com.

What problems is Zoho Books solving and how is that benefiting you?

Zoho Books offers powerful professional invoicing with great templates, customer portal options, and the ability to even enable recurring invoicing for clients/customers with subscription-related services that renew on a regular basis. Review collected by and hosted on G2.com.

Verified User in Manufacturing
EM
Small-Business(50 or fewer emp.)
Product Reviewed: Zoho Inventory
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Inventory?

What I like best about ZOHO is how straightforward it is to set up the account. They provide several resources so I could be self sufficent, but anytime I needed a ZOHO specialists, it was easy to get a hold of someone and hop on a call to go over whatever questions I have. Being able to "automate" my inventory based on sales going out the door has reduced the need for daily physical inventory counts. We now just do a verification count at the end of the month, and so far our counts have been spot. While the platform is specifically designed for inventory management, it does a pretty good job of storing all of my customer information and tracking sales, which allows me to use it as a full ERP system. Lastly, it integrates with several well known platforms, including Quickbooks which has allowed me to reduce the burden on my bookkeepers. Review collected by and hosted on G2.com.

What do you dislike about Zoho Inventory?

The only downside I found with Zoho is the limited amount of warehouses you get with the lower tier subscriptions. This is probably a problem that is somewhat unique to me, but being able to track inventory from multiple warehouses with the extra fee would be nice, but the fee is managable so I wont complain much. Review collected by and hosted on G2.com.

What problems is Zoho Inventory solving and how is that benefiting you?

Being able to track/adjust inventory based on sales going out the door has eliminated the need for weekly inventory counts, thus saving hours of time for my staff. The integration with Quickbooks has also reduced the burden on my bookkeepers when they go to close out the books every months. Review collected by and hosted on G2.com.

Keith Troy J.
KJ
Owner
Small-Business(50 or fewer emp.)
Product Reviewed: Zoho Desk
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Desk?

Has great features that I was able to explore during my trial period that I can apply to my shared services agency. They also have great customer support. I can easily get assistance via their live chat support. It is also easy to implement and can undertsand how each feature works. It's easy to use for someone who haven't setup a ticketing tool or CRM before. Review collected by and hosted on G2.com.

What do you dislike about Zoho Desk?

Maybe just those parts that requires help with my domain and email provider. Everything is great with Zoho Desk but those parts. It's maybe not even a Zoho issue but more on the domain provider. Review collected by and hosted on G2.com.

What problems is Zoho Desk solving and how is that benefiting you?

It helps with creating tickets via different channels like phone and email. It helps me with my shared services agency. Review collected by and hosted on G2.com.

Response from Theo Zoho Desk of Zoho Desk

Hello Keith,

Thanks for sharing your feedback. Keep exploring the features and your suggestions coming.

Regards - Theo | Zoho Desk.

Rocio D.
RD
Cloud Sales Specialist
Small-Business(50 or fewer emp.)
Product Reviewed: Zoho CRM
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Zoho CRM?

Intuitive interface, ideal for users with little experience in CRM software. Highly customizable to suit the needs of your business (fields, modules, views, workflows, etc.) Automates repetitive tasks such as emails, lead assignment, and follow-ups. Powerful tools for creating workflows and automation rules. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM?

Although it is intuitive for basic functions, advanced configurations (such as complex workflows or integrations) can be difficult for users without technical experience. Some users need technical support or external consultants to fully customize the tool. Review collected by and hosted on G2.com.

What problems is Zoho CRM solving and how is that benefiting you?

The problems in Zoho CRM are often related to its learning curve, technical limitations, or dependencies on the Zoho ecosystem. However, these same problems can be opportunities for improvement and differentiation for those who understand them well. Review collected by and hosted on G2.com.

KP
IT software menager
Small-Business(50 or fewer emp.)
Product Reviewed: Zoho Desk
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Desk?

the most helpful thing about Zoho desk was collecting the most important activities that take place with clients in one place. Thanks to the application, you can successfully reduce the number of other tools for everyday work. The strongest point of the program is the centralization and channeling of email streams that come to the company and manage them in the required way. Review collected by and hosted on G2.com.

What do you dislike about Zoho Desk?

The thing that can be discouraging is the terribly large amount of information and options that attack the user after starting the program. It is even worse when we go to the settings - a huge amount of information. I think the settings module should be presented in a simpler way and better sorted. Review collected by and hosted on G2.com.

What problems is Zoho Desk solving and how is that benefiting you?

Zoho Desk allowed us to organize dozens of emails that reach us every day. In our structure, clients send emails both to the main mailbox and to the mailboxes of individual agents. We had problems managing this holistically. Emails were getting lost, were badly distributed and there was no control over them.

Zoho Desk allowed us to redirect these many streams into one stream to which everyone has access and where messages are distributed. Thanks to this, you can control their status and time.

Another very important thing was threading messages, which is a daily occurrence for us. Review collected by and hosted on G2.com.

Response from Theo Zoho Desk of Zoho Desk

Hello Kamil,

Thanks for sharing your feedback. We'll forward the concern with our product team regarding the simplification of setup. Also, our team is working to create an In-built which will initially navigate your through the basic configuration and display details about the features to give an overview to address the learning curve.

Regards - Theo | Zoho Desk.

RS
HR Manager
Mid-Market(51-1000 emp.)
Product Reviewed: Zoho Recruit
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Recruit?

Zoho Recruit is an exceptionally user-friendly and versatile platform for recruitment needs. Its intuitive interface makes it easy for end users, even those new to recruitment software, to navigate the system with ease. The platform is highly customizable, allowing users to tailor workflows, forms, and fields to meet the specific needs of their recruitment process, which adds significant flexibility.

One of Zoho Recruit’s standout features is its seamless integration with multiple job boards. This capability greatly enhances reach and streamlines the posting process, saving considerable time and effort. The ability to post jobs across multiple platforms from a single interface is incredibly efficient for recruiters and hiring teams, enabling better candidate sourcing and improved visibility.

Overall, Zoho Recruit offers an impressive combination of ease of use, customization, and powerful integration options that support efficient and effective recruitment processes. Review collected by and hosted on G2.com.

What do you dislike about Zoho Recruit?

While Zoho Recruit offers strong customization and robust features, it does have a few areas for improvement. One of the main challenges users face is the lack of a thorough user manual, especially in the setup process. For new users, or those less familiar with recruitment platforms, the setup can feel overwhelming and confusing, with multiple layers of settings and options to configure.

The platform’s extensive customization capabilities are valuable, but the high level of configuration options can create complexity. Without a clear guide or walkthrough, navigating and adjusting settings can be challenging, and users might find it hard to understand the impact of specific configurations on the overall workflow.

A more straightforward, streamlined onboarding process, with detailed setup instructions or an interactive guide, could go a long way in making Zoho Recruit even more accessible and user-friendly for all experience levels. Review collected by and hosted on G2.com.

What problems is Zoho Recruit solving and how is that benefiting you?

While Zoho Recruit offers strong customization and robust features, it does have a few areas for improvement. One of the main challenges users face is the lack of a thorough user manual, especially in the setup process. For new users, or those less familiar with recruitment platforms, the setup can feel overwhelming and confusing, with multiple layers of settings and options to configure.

The platform’s extensive customization capabilities are valuable, but the high level of configuration options can create complexity. Without a clear guide or walkthrough, navigating and adjusting settings can be challenging, and users might find it hard to understand the impact of specific configurations on the overall workflow.

A more straightforward, streamlined onboarding process, with detailed setup instructions or an interactive guide, could go a long way in making Zoho Recruit even more accessible and user-friendly for all experience levels. Review collected by and hosted on G2.com.

George H.
GH
Systems Project Administrator
Small-Business(50 or fewer emp.)
Product Reviewed: Zoho Expense
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Expense?

Being able to submit expenses that seamlessly flow through an approval chain makes the whole process super easy. Any warnings/inconsistencies are flagged. Having that kind of information readily available at a glance makes the overall approval process feel effortless. The integration to our backend systems is effective and was easy to integrate. The help documentation is incredibly useful too, which empowers users and encourages them to continue to use the system frequently. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

Some of the admin tools feel a little clunky to use and tough to navigate. With enough time and support from Zoho, you can generally succeed eventually. Review collected by and hosted on G2.com.

What problems is Zoho Expense solving and how is that benefiting you?

Before using Zoho Expense, the whole process was being actioned manually. Lots of Excel spreadsheets and user error made dealing with expenses an administrative nightmare. I'm pleased to say that this is no longer the case. Review collected by and hosted on G2.com.

David B.
DB
Owner/Operator
Mid-Market(51-1000 emp.)
Product Reviewed: Zoho Expense
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Zoho Expense?

It is easy to access, easy to understand and tonuooad receipts etc. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

Credit card integration for expense reconsolidation is not available to free customers. I am willing to pay for ansubscription but the minimum number of users is 3. This is confusing and not ideal for small business, many who don't have 3 people that need to access the expense report software Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Expense:

Just know that the only other expense repost app in this price range for single users accounts is Expensify. Zoho is far ahead of the competition. Review collected by and hosted on G2.com.

What problems is Zoho Expense solving and how is that benefiting you?

I am unable to really use and enjoy Review collected by and hosted on G2.com.

Dr Abhishek A.
DA
Director of sales and marketing
Small-Business(50 or fewer emp.)
Product Reviewed: Zoho Social
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

Using Zoho Social for 6 years, I never looked into any of the other similar platforms because it does everything at a fairly low price. Connects with all other apps from Zoho, especially Bigin CRM, my favourite platform for managing my clients. All leads come directly to the CRM, and the workflow is as simple as set and forget. 👏👏 Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Its too good to not like Zoho social functionality. Its integration is best as I personally use all zoho products. Its really easy to set up and easy to use. The customer support is quick which makes me use all zoho software frequently without getting stuck. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Intuituve dashboard

Integration with all other zoho products Review collected by and hosted on G2.com.

DP
Manager
Small-Business(50 or fewer emp.)
Product Reviewed: Zoho Mail
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Mail?

The most helpful about Zoho mail is that we can easily integrate any domain with them and create a free of cost branded business email addresses for utilizing business communication with our vendor and customers.

It offers 5GB free of cost space in their free plan, which is sufficient for a new startup. Review collected by and hosted on G2.com.

What do you dislike about Zoho Mail?

The only dislike about Zoho mail is that the free space of 5gb in free plan is not suitable for a medium size organization, and we need to regularly clean up the email storage to get more email messages. Review collected by and hosted on G2.com.

What problems is Zoho Mail solving and how is that benefiting you?

With the use of Zoho mail we created our branded business email address, which gives a perfect brand image and create a sense of trust among our customers and vendors. Review collected by and hosted on G2.com.