(22)
4.5 out of 5
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Zoho One
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Zoho One review
21,223 out of 21,224 Total Reviews for Zoho One
4.4 out of 5
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Overall Review Sentiment for Zoho One
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JJ
Jaco J.
EN
Eduardo N.
What do you like best about Zoho Desk?
The possibility of customizing the entire help center and sending surveys when closing a ticket. Review collected by and hosted on G2.com.
What do you dislike about Zoho Desk?
The constant limitation between the plans, I think there are very basic functions (like pre-made responses) that should be included even in the most basic plans. Review collected by and hosted on G2.com.
AS
Andrei S.
UO
Verified User in Online Media
Small-Business(50 or fewer emp.)
Product Reviewed: Zoho Social
What do you like best about Zoho Social?
The scheduling features are easy to use, and the analytics provide helpful insights into performance and audience engagement. Review collected by and hosted on G2.com.
What do you dislike about Zoho Social?
The interface can feel a bit overwhelming at first, and some features require a learning curve. Review collected by and hosted on G2.com.
MN
Mike N.
Independent Business Owner
Small-Business(50 or fewer emp.)
Product Reviewed: Zoho One
Products used within Zoho One: Zoho CRM
What do you like best about Zoho One?
The layout and importation of leads, in addition to lead managment make Zoho user friendly and intuitive. Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
Some of the lack of API integrations and live support. Review collected by and hosted on G2.com.
MO
Mike O.
What do you like best about Zoho Desk?
Before I got Zoho Desk my website only had my email listed for customer communication. And now my customers have a nice page with common FAQs and the ability to send me a support ticket that I can easily access from the Zoho Desk app on my iphone to quickly solve their issues. Review collected by and hosted on G2.com.
What do you dislike about Zoho Desk?
Nothing, its been a great expierence so far! Review collected by and hosted on G2.com.
RC
Randy C.
CG
Chakrala G.
What do you like best about Zoho Survey?
It always provides various options to share it online and view your responses with real-time responses. We can Start sending out as many surveys as you want - with 10 questions per survey and 100 responses or more per survey.. Review collected by and hosted on G2.com.
What do you dislike about Zoho Survey?
User interface can be improved a bit. They should concentrate on prices of paid plans. Review collected by and hosted on G2.com.
LA
laith a.
NK
ngai K.
What do you like best about Zoho Desk?
We first found out about ZOHO because people were saying that integrations always work and it's one of the most affordable professional ticketing solutions. We found out that this is true. Even if we strike an integration problem, their team connects with us via Zoom and helps out. I highly recommend it. Review collected by and hosted on G2.com.
What do you dislike about Zoho Desk?
It's not very easy to integrate all, sometimes a lot of steps to follow. Review collected by and hosted on G2.com.
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