Zoho One Reviews

I am setting up de platform, I planned to use to receive alerts from Site24x7 as well as assign tickets to my Field Support team. I am having a very good impression of how it works, it is very easy to integrate and setup the alerts to generate tickets. The integrations between Zoho Desk and Site24x7 works smoothly and once the service is running again the tickets are closed automically.

I am now setting up for the Field Service Support team and I am sure I will have a huge improvement on my Service Management and SLA Management outcomes. Review collected by and hosted on G2.com.

I am struggling with Product categories update, I havent found yet where to create new ones. Review collected by and hosted on G2.com.

the most helpful thing about Zoho desk was collecting the most important activities that take place with clients in one place. Thanks to the application, you can successfully reduce the number of other tools for everyday work. The strongest point of the program is the centralization and channeling of email streams that come to the company and manage them in the required way. Review collected by and hosted on G2.com.

The thing that can be discouraging is the terribly large amount of information and options that attack the user after starting the program. It is even worse when we go to the settings - a huge amount of information. I think the settings module should be presented in a simpler way and better sorted. Review collected by and hosted on G2.com.

Zoho Recruit is an exceptionally user-friendly and versatile platform for recruitment needs. Its intuitive interface makes it easy for end users, even those new to recruitment software, to navigate the system with ease. The platform is highly customizable, allowing users to tailor workflows, forms, and fields to meet the specific needs of their recruitment process, which adds significant flexibility.

One of Zoho Recruit’s standout features is its seamless integration with multiple job boards. This capability greatly enhances reach and streamlines the posting process, saving considerable time and effort. The ability to post jobs across multiple platforms from a single interface is incredibly efficient for recruiters and hiring teams, enabling better candidate sourcing and improved visibility.

Overall, Zoho Recruit offers an impressive combination of ease of use, customization, and powerful integration options that support efficient and effective recruitment processes. Review collected by and hosted on G2.com.

While Zoho Recruit offers strong customization and robust features, it does have a few areas for improvement. One of the main challenges users face is the lack of a thorough user manual, especially in the setup process. For new users, or those less familiar with recruitment platforms, the setup can feel overwhelming and confusing, with multiple layers of settings and options to configure.

The platform’s extensive customization capabilities are valuable, but the high level of configuration options can create complexity. Without a clear guide or walkthrough, navigating and adjusting settings can be challenging, and users might find it hard to understand the impact of specific configurations on the overall workflow.

A more straightforward, streamlined onboarding process, with detailed setup instructions or an interactive guide, could go a long way in making Zoho Recruit even more accessible and user-friendly for all experience levels. Review collected by and hosted on G2.com.

I'm new to Zoho Expense, but so far it has been really helpful. When possible, I email the receipt for my purchases. I have set up a rule that when I get an email tagged with "receipt", the email is forwarded to Zoho Expense. I even forgot about checking on the receipt for a recent purchase, but I selected "Email the Receipt" and a few minutes later, I got a message from Zoho saying that my expense had been processed! THAT's helpful!

I'm still exploring some of the features, but I'm going to use soon is its programmability. It has been pretty easy to use and at the start, they will help with a demo and getting started. I'm pretty happy with it! Review collected by and hosted on G2.com.

Sometimes the interface can be a little confusing. There is an icon on the dashboard that indicates the status of any expenses, but you can't click on it to view them.

Another slightly confusing thing is what is called "Unreported Expenses." That doesn't mean "expenses that haven't been turned in," it means "expenses that aren't on a report." So at the top of the Expenses page is "Unreported Expenses" and "All Expenses." You can click edit (to categorize an expense), but that's not available under "All Expenses." Review collected by and hosted on G2.com.

Zoho CRM is one of the best Indian CRM systems, with all the comprehensive features and ease of use. It's easy to create leads in the system, one can monitor all kind of details and track them. All the leads can be converted into deals and also can be marked to different stages of deals like Negotiation, technical discussion, or loss. Zoho CRM also offers analytics to show a graphical presentation of the details captured at the deal level or lead level. One can study the performance from the technical charts and make necessary decisions. Review collected by and hosted on G2.com.

Sometimes, the customer support team seems less trained and cannot understand the query in detail. Review collected by and hosted on G2.com.

I like that Zoho One provides a myriad of software tools that replaces many of the tools I was paying for. And the Zoho One subscription is significantly less than the sum of the others. It's My CRM (replacing HubSpot); form/survey gen (replacing JotForm); campaign manager (replacing MailChimp); mailbox (replacing Outlook), an invoicing system (replacing Freshbooks), an electronic signature system (which I didn't have before) and recently found its social media hub (replacing Promo Republic). Seems like when I have a need, I simply check to see if Zoho One has it covered and more often than not, the answer is YES!! Plus the tools are integrated with each other so no need for Zapier. Review collected by and hosted on G2.com.

It seems each tool has its own support team and tracking down an answer has been challenging. Sometimes there's chat support, sometimes not. Would like to have some consistency here. Review collected by and hosted on G2.com.

Zoho people is best HRM software that i have ever used. There are alots things that i would love to tell you about are the followings.

1- It helps to recognise the performance of the well deserved employees.

2- Its makes the attendance very easier.

3- You can regularise your attendance from your pc or even your mobile application.

4- The Best KPI tool for HRM.

5- Leaves and Holidays Management.

6- Bonus and performances appraisal disbursements.

7- Implementation is easy and customer support is very well. Review collected by and hosted on G2.com.

There is nothing that i would say about that I don't like anything in Zoho people. This software has everything that any HRM software requires to be. Review collected by and hosted on G2.com.

We've been using Zoho Desk for over a year now, and it has transformed our customer support operations. The ticketing system is incredibly intuitive and has helped us keep track of customer issues without anything falling through the cracks. The automation features are a lifesaver, as we’ve been able to set up workflows that route tickets to the right departments automatically, which saves a ton of manual effort. Review collected by and hosted on G2.com.

While Zoho Desk has some useful features, there are a few downsides that have impacted our experience. The biggest issue for us is the steep learning curve when it comes to advanced customization. Setting up automation workflows and customizing ticket fields required more technical knowledge than we expected, and the documentation wasn't always clear. We had to spend a lot of time troubleshooting or contacting support for help. Review collected by and hosted on G2.com.

It's easy to use even for kids. It's a all in one solution. Domain, hosting, builder, SSL all is managed with superb UI. Way more basic than WIX and WordPress, So easy to implement, which allows you to focus on your goals rather than spending time on learning and managing the tech. Customer Support is decent. You can integrate it with other Zoho products and third party analytics products like GA and Pixel. Review collected by and hosted on G2.com.

Some things don't make sense at all. Like you can't have /blog URL for your blog. Even when you turn off comments for the page, it keeps showing O comments under title on your post. You can't use example.com as your primary domain. You must use the www.example.com as primary. So while its awesome if you are starting, but if you are looking for a luxury experience, this is definitely not the product to go for. Review collected by and hosted on G2.com.

The interface of Zoho CRM is super easy to use. I can easily customize the dashboard with most accessed features. I use Zoho CRM to manage my leads, and contacts and track sales. I implemented the solution company-wide is less than 15 days as their support team and resources are quick to respond to any queries. We have integrated the CRM with Slack and Google cloud for easy collaboration and reporting. Zoho CRM offers excellent contact management that helps us to regularly followup with potential customers and nurture leads. Our team use Zoho CRM on daily basis and we are very pleased with the system. Review collected by and hosted on G2.com.

One of the downsides of Zoho is very high pricing for the Enterprise version. Additionally most of the must-have features are available in enterprise edition only. Review collected by and hosted on G2.com.