---
title: Zoho Expense Reviews
meta_title: 'Zoho Expense Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1542 reviews by the users' company size, role or industry
  to find out how Zoho Expense works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1542
  scale: '5'
date_modified: '2026-07-21'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---

# Zoho Expense Reviews
**Vendor:** Zoho  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1,542
## About Zoho Expense
Zoho Expense is a leading travel and expense management solution that has helped businesses streamline corporate travel, automate expense reporting, and gain complete control over spend. &amp;nbsp; We’ve primarily built the software to cut overspending at its source, minimize manual intervention, prevent policy breaches and fraudulent claims, and provide insights into discretionary spending to improve your business’s productivity, cash flow, and overall financial health. &amp;nbsp; Zoho Expense has helped businesses in over 150 countries automate every aspect of T&amp;E management, from expense report submission and approval to compliance, fraud detection, card reconciliation, and expense&amp;nbsp;accounting. &amp;nbsp; Available as both a web-based and mobile application, Zoho Expense fits your existing workflow by seamlessly integrating with other applications in your current software ecosystem. Additionally, a high degree of customization ensures organizations can implement Zoho Expense quickly, effectively, and without changing existing processes. &amp;nbsp; Organizations including startups, unicorns, and enterprises, including Zoho itself, use Zoho Expense for their T&amp;E management.&amp;nbsp;The best way to find out why is by signing up for a free trial now!



## Zoho Expense Pros & Cons
**What users like:**

- Users find Zoho Expense to be **extremely easy to use** , appreciating its intuitive setup and seamless integration. (160 reviews)
- Users appreciate the **affordable and user-friendly expense tracking** features of Zoho Expense compared to other apps. (97 reviews)
- Users appreciate the **simple interface** of Zoho Expense, making expense tracking effortless for everyone involved. (63 reviews)
- Users appreciate the **user-friendly interface and automation** that simplify expense management and improve organization. (59 reviews)
- Users love the **intuitive design** of Zoho Expense, making expense reporting and tracking both easy and efficient. (56 reviews)
- Mobile App (47 reviews)
- Efficiency (45 reviews)
- Users value the **user-friendly design and automation features** of Zoho Expense, making expense management effortless and efficient. (45 reviews)
- Easy Integrations (44 reviews)
- Seamless Integration (44 reviews)

**What users dislike:**

- Users find Zoho Expense **not intuitive** , struggling with complex setups and hidden features that hinder usability. (30 reviews)
- Users face a **learning curve** that makes initial setup and function navigation challenging with Zoho Expense. (23 reviews)
- Users note a **limited customization** in Zoho Expense, making certain features and settings hard to navigate. (19 reviews)
- Users find the **pricing issues** of Zoho Expense challenging, especially for startups or smaller teams with minimum user requirements. (19 reviews)
- Users feel the **limited options** in Zoho Expense can hinder smaller teams seeking advanced features without higher-tier plans. (18 reviews)
- Users find the **interface confusing** , especially beginners, leading to errors and difficulties in navigation. (17 reviews)
- Users find **integration issues** frustrating, wishing for simpler connections with other business applications and accounting systems. (17 reviews)
- UX Improvement (17 reviews)
- Users find **manual entry cumbersome** as multiple receipts cannot be uploaded simultaneously, leading to frustration during submissions. (16 reviews)
- Inefficiency (14 reviews)

## Zoho Expense Reviews
  ### 1. Easy to Transit To

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yoosuf A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2024

**What do you like best about Zoho Expense?**

Userfriendly. Support is good.
Would Highly Recommend

**What do you dislike about Zoho Expense?**

Nothing so far. Eveyrthing seems to be good

**What problems is Zoho Expense solving and how is that benefiting you?**

I can streamline all expenses and attach it to a Trip.

**Official Response from Zoho Corporation:**

> Hi Yoosuf,

Thank you for reviewing us.

We are glad that you find Zoho Expense user-friendly. We are constantly working on the application to make it more snappier and feature rich.

Assuring you our best service at all times.

Regards,

Thanga - Zoho Expense

  ### 2. A must have tool to manage your company's expense

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Zoho Expense?**

Easy to use! It is extremely simple to use without much hassle. Interface is clear and simple.

**What do you dislike about Zoho Expense?**

Not collaborative enough. I can not create a report and share it with my colleagues easily. It would be better if that can happen.

**What problems is Zoho Expense solving and how is that benefiting you?**

We do not have to use excel and keep a manual track of expenses. It is easy to intergrate it with zoho books and hence we do not have maintain a lengthy record of expenses. Audit becomes easy.

  ### 3. Zoho Expense Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2024

**What do you like best about Zoho Expense?**

I like that it's easy to use and I can automatically forward my email receipts to my Zoho account.

**What do you dislike about Zoho Expense?**

I don't like that I can't manually upload receipts in bulk; instead, I need to do it one-by-one.

**What problems is Zoho Expense solving and how is that benefiting you?**

Tracking all my expenses and receipts in one tool

  ### 4. A very user friendly app for Expenses tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raghu R. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2023

**What do you like best about Zoho Expense?**

Zoho expenses is a very simple and easy-to-use application for tracking and recording details related to the costs of our organization.
We had been doing the activity through excel sheets earlier and it was a tiresome process and that is when we started looking for an application and Zoho Expenses just fitted into our desired requirements.
Our employees have been more efficient in submitting the reports on time and it is easy to access and audit the bills as well before approving the expenses.

**What do you dislike about Zoho Expense?**

Did not find anything missing the application as it perfectly fits into our requirements.

**What problems is Zoho Expense solving and how is that benefiting you?**

We had a hard time in getting the expenses submitted on time by the employees and they couriering the hard copies to the main office. With Zoho expenses, the need to maintain hard copies have been eliminated and we save on the postage and courier charges because of the same.

  ### 5. Easy to use app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2024

**What do you like best about Zoho Expense?**

Robust scanning features and easy to navigate app

**What do you dislike about Zoho Expense?**

Nothing so far, great product and easy to use

**What problems is Zoho Expense solving and how is that benefiting you?**

Saves the business from piles of receipts, organizes all in one place

  ### 6. Excellent customer service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sreenivas Sharma G. | Director IT, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2024

**What do you like best about Zoho Expense?**

Support team will not give up unless your questions are answered.

**What do you dislike about Zoho Expense?**

I wish there was more FAQs and explanation on mundane use cases on receipt scannping and matching with bank or card transaction.

**What problems is Zoho Expense solving and how is that benefiting you?**

Tracking expenses and receipts

  ### 7. Good application to manage your petty cash & tour expenses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aadil K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2023

**What do you like best about Zoho Expense?**

Its super helpful & the application makes it easy to use

**What do you dislike about Zoho Expense?**

I wish recording advance could have been more easier

**What problems is Zoho Expense solving and how is that benefiting you?**

We used google drive & google sheets but this has made life easier

  ### 8. Efficient Expense Management with Zoho Expense

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2024

**What do you like best about Zoho Expense?**

I appreciate the user-friendly interface and seamless experience that Zoho Expense provides for managing expenses. The intuitive design makes it easy to track and submit expenses effortlessly.

**What do you dislike about Zoho Expense?**

However, I have encountered occasional glitches in the mobile app, causing minor disruptions to the workflow. Despite this, Zoho Expense remains a reliable tool for effective expense management.

**What problems is Zoho Expense solving and how is that benefiting you?**

It helps me to submit better expense to HQ

  ### 9. Highly recommended

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathaniel O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Zoho Expense?**

It helps me to organise my books very well with my expenses and helps to track my finances

**What do you dislike about Zoho Expense?**

Can't think of anything. I have enjoyed everything so far

**What problems is Zoho Expense solving and how is that benefiting you?**

It is helping me keep track of my spending and also help me file my returns on time

  ### 10. Effortless Expense Management Made Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victor F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about Zoho Expense?**

What I like best about Zoho Expense is its remarkable ease of use and seamless integration, which have transformed the task of expense management into a hassle-free and efficient process.

**What do you dislike about Zoho Expense?**

I must say that there isn't much to dislike about Zoho Expense. Its user-friendly interface, seamless integration, and overall efficiency make it a fantastic tool for expense management. If I had to pinpoint something, it would be a minor desire for more customization options in reporting, but this is a small concern in comparison to the many benefits the platform offers.

**What problems is Zoho Expense solving and how is that benefiting you?**

Zoho Expense effectively addresses several common challenges related to expense management. Firstly, it streamlines the process of capturing and tracking expenses, eliminating the need for manual entry and reducing the likelihood of errors. This not only saves time but also ensures accurate records.

Secondly, Zoho Expense simplifies the task of categorizing expenses, which can often be time-consuming and confusing. The platform's intuitive interface makes it easy to assign expenses to appropriate categories, leading to more accurate financial reporting and analysis.

Additionally, Zoho Expense's seamless integration with various platforms and its mobile app enable me to manage expenses on the go. This is particularly beneficial for someone like me who often needs to record expenses while traveling or away from the office.

The software's reporting capabilities also contribute significantly to its value. It generates detailed and insightful expense reports that offer a clear overview of spending patterns and trends. This aids in making informed financial decisions and managing budgets effectively.

Overall, Zoho Expense solves the problems of manual and error-prone expense tracking, time-consuming categorization, and lack of real-time access to expense management. Its benefits include time savings, improved accuracy, better financial insights, and the convenience of on-the-go expense management – all of which contribute to enhanced overall efficiency and productivity.

  ### 11. Experience with Zoho

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2024

**What do you like best about Zoho Expense?**

Keeping all info in one place to process

**What do you dislike about Zoho Expense?**

Have SARS and UIF could be linked to it.

**What problems is Zoho Expense solving and how is that benefiting you?**

Zoho is helping me to keep record and calculate our expenses as an organisation.

  ### 12. Oustanding Package

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Zoho Expense?**

Everything you need is consolidated and organized in one spot! Great seamless approval process.

**What do you dislike about Zoho Expense?**

No negatives.  System works great and streamlines our processing.

**What problems is Zoho Expense solving and how is that benefiting you?**

Getting our expense reporting online and tossing the spreadsheets is a huge step forward.

  ### 13. excellent product

**Rating:** 5.0/5.0 stars

**Reviewed by:** yogesh J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Zoho Expense?**

geat product with excel compatibility. app works fantastic

**What do you dislike about Zoho Expense?**

Didnt find anything to dislike about zoho expense

**What problems is Zoho Expense solving and how is that benefiting you?**

geat product with excel compatibility. app works fantastic

  ### 14. Most bang your buck

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2024

**What do you like best about Zoho Expense?**

It's the most well rounded product of the lot.

**What do you dislike about Zoho Expense?**

It's a bit cumbersome and there is a bit of a learning curve. It's also a bit bland.

**What problems is Zoho Expense solving and how is that benefiting you?**

Reimbursements are much less work

  ### 15. EXCELLENT APPLICATION

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2023

**What do you like best about Zoho Expense?**

VERY HELPFUL FOR ME ESPECIALLY WHEN MONITORING MY EXPENSES. EASY TO NAVIGATE THE SYSTEM AND FRIENDLY USER TO BOTH PHONE AND LAPTOP.

**What do you dislike about Zoho Expense?**

NOTHING TO DISLIKE ABOUT IT. I AM SO SATISFIED AND GLAD I HAVE FOUND THIS APP.

**What problems is Zoho Expense solving and how is that benefiting you?**

SO FAR I HAVEN'T BEEN EXPERIENCING PROBLEMS AND IF I DO SO, I CAN EASILY NAVGATE THE SYSTEM AND TROUBLESHOOT IT MY SELF. IF THERE WILL BE A PROBLEM I CANNOT RESOLVE, I PRETTY SURE THE SUPPORT CAN HELP ME IN A SHORT PERIOD OF TIME.

  ### 16. Pretty convenient expense reporting tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2024

**What do you like best about Zoho Expense?**

A swiss army knife for expense reporting

**What do you dislike about Zoho Expense?**

Options and functions are so many that navigating the UI it is not always intuitive

**What problems is Zoho Expense solving and how is that benefiting you?**

Keeping track of all my expenses

**Official Response from Zoho Corporation:**

> Hi,

Thank you for taking time to review us.

We constantly strive to provide a better user experience by having a clean and intuitive UI.  We would be happy to understand were can make  navigation better.Please drop an email to <support[at]zohoexpense[dot]com>. This would help us to assist you further.

Assuring you our best service at all times.

Regards,
Thanga - Zoho Expense

  ### 17. New best receipt app I have found

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Zoho Expense?**

Simple and easy to use for all my business expenses as a sole proprietor. Mobile app allows for me to never have to hold on to a receipt and with their automatic upload, receipts a pre-filled with little manual work on my end.

**What do you dislike about Zoho Expense?**

I would like Zoho for sole proprietors. It would be easier to post to just a yearly expense and not have to submit it under a new report. The reports should be designed by the year. Also having a breakdown of where my expense are going and per month would significantly help me and my business. 

With this feature I would also be able to track personal expenses that I am not able to write off but able to see where the majority of my expenses are going.

**What problems is Zoho Expense solving and how is that benefiting you?**

An online portal to keep all my expenses and receipts. In case of audit I have somewhere to go to prove all of my expenses without having to hold onto paper receipts for years on end. Also an easier way to help with my taxes.

  ### 18. Final account balances are still difficult to know

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2022

**What do you like best about Zoho Expense?**

No bugs in the software. Good support from Zoho

**What do you dislike about Zoho Expense?**

Balances of a particular employee at a given point of time are not easily ascertained

**What problems is Zoho Expense solving and how is that benefiting you?**

Petty cash management

  ### 19. Embracing Efficiency and Empowering Businesses: Zoho Expense in the Heart of Kenya

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zeph N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about Zoho Expense?**

When it comes to streamlining business processes and maximizing productivity, Zoho Expense stands tall as an innovative and reliable solution, uniquely tailored to meet the needs of Kenyan businesses. With its intuitive interface and comprehensive features, Zoho Expense is transforming the way businesses in Kenya manage their expenses, one transaction at a time.

Zoho Expense understands the vibrant and diverse business landscape of Kenya, where every shilling counts. It effortlessly caters to both small-scale entrepreneurs and large enterprises, ensuring that financial management becomes a breeze for all. With Zoho Expense, Kenyan businesses can bid farewell to manual paperwork, cumbersome spreadsheets, and the ever-looming fear of losing vital expense data.

One of the standout features of Zoho Expense is its exceptional adaptability to Kenyan tax regulations. It's evident that the developers behind this remarkable tool have meticulously integrated the intricate tax laws and compliance requirements of Kenya into its core functionality. As a result, businesses can effortlessly generate accurate tax reports, reducing the burden of tedious calculations and minimizing the risk of non-compliance.

The beauty of Zoho Expense lies in its ability to simplify expense tracking while embracing the spirit of Kenya's vibrant culture. Its user-friendly interface, adorned with vibrant and eye-catching colors, resonates with the vibrancy of Kenyan landscapes. This unique touch brings an element of local charm to the software, making it feel like a companion that understands the essence of doing business in Kenya.

Beyond its captivating aesthetics, Zoho Expense excels in its automation capabilities, making expense management more efficient and less time-consuming. The intelligent receipt scanning feature, powered by cutting-edge AI technology, effortlessly extracts relevant data, ensuring accuracy and eliminating the hassle of manual data entry. With just a click, businesses can capture and record expenses, even while on the move, allowing entrepreneurs to focus on what truly matters: growing their business.

Zoho Expense's commitment to fostering collaboration among teams is also praiseworthy. It provides a seamless platform for teams to communicate, share insights, and collaborate on expense-related matters. This feature is invaluable in a country like Kenya, where communal effort and teamwork drive progress.

Furthermore, Zoho Expense understands the importance of security and data privacy in today's digital world. With robust encryption measures and industry-leading security protocols, businesses can trust that their sensitive financial information is always protected. Zoho Expense takes pride in providing peace of mind to Kenyan companies, assuring them that their data is secure, just like the tranquil landscapes of Kenya.

In conclusion, Zoho Expense stands tall as a great expense management solution, purposefully crafted to cater to the unique needs of Kenyan businesses. With its user-friendly interface, comprehensive features, and deep understanding of the Kenyan business environment, Zoho Expense brings efficiency, accuracy, and peace of mind to the heart of Kenya. Embrace this empowering tool, and watch as it revolutionizes how you manage expenses, leaving you more time to focus on the growth and success of your business.

**What do you dislike about Zoho Expense?**

While Zoho Expense offers numerous benefits and stands out as a reliable expense management solution for businesses in Kenya, there are a few areas where some users might find it less helpful. These include:

Limited local payment integrations: Zoho Expense may have limited integration options with local Kenyan payment gateways or financial institutions. This could pose challenges for businesses that primarily operate with local payment systems, as they may need to rely on manual entry or workarounds to track and reconcile these transactions accurately.

Language support limitations: While Zoho Expense provides language support for multiple regions, there may be certain localized languages in Kenya that are not fully supported. This can create minor inconveniences for users who prefer interacting with the software in their local language or have specific terminologies commonly used in Kenya.

Accessibility and connectivity issues: In some areas of Kenya, especially in remote regions with limited internet connectivity, accessing cloud-based software like Zoho Expense may be a challenge. This can hinder real-time expense tracking and data synchronization, requiring businesses to rely on alternative methods or delay expense reporting until a stable internet connection is available.

Localization gaps: While Zoho Expense takes into account Kenyan tax regulations, specific intricacies or updates in local tax laws may not promptly incorporate into the software. Users may need to double-check or manually adjust specific tax settings or calculations to ensure compliance with the latest requirements, potentially causing additional administrative burdens.

Limited offline functionality: Zoho Expense heavily relies on an internet connection to function optimally, which can be a drawback in areas with unstable or unreliable internet access. In such situations, users may face limitations in accessing and updating their expense data, potentially affecting real-time expense tracking and reporting.

It's worth noting that Zoho Corporation, the company behind Zoho Expense, continuously updates and improves its software, addressing user feedback and evolving business requirements. While these limitations exist, they may be mitigated or resolved in future updates to enhance the experience for businesses in Kenya.

**What problems is Zoho Expense solving and how is that benefiting you?**

Zoho Expense is a comprehensive expense management solution that addresses several business problems and offers numerous benefits to us. Here are some key problems that Zoho Expense helps solve:

Manual and time-consuming expense tracking: Zoho Expense eliminates the need for manual expense tracking using spreadsheets or paper receipts. It provides a centralized platform where we can effortlessly capture, categorize, and manage expenses digitally. This automation saves valuable time and streamlines the entire expense-tracking process.

Inefficient expense reporting and reimbursement: Zoho Expense simplifies the process of expense reporting and reimbursement. It allows employees to easily submit expense reports, attach receipts, and provide necessary details. The software automates the approval workflow, ensuring timely reimbursements and minimizing delays. This efficiency eliminates the hassle of manual paperwork, reduces errors, and improves overall productivity.

Lack of visibility and control over expenses: Zoho Expense provides us with real-time visibility and control over our expenses. Managers and administrators can track expenses, set spending limits, and implement expense policies to ensure compliance. The software generates insightful reports and analytics, allowing us to identify spending patterns, detect anomalies, and make informed decisions to optimize our expenses effectively.

Compliance with tax regulations: Zoho Expense incorporates tax regulations and compliance requirements into its functionality, helping businesses in Kenya meet their tax obligations. It simplifies the generation of accurate tax reports, making it easier to comply with local tax laws and reducing the risk of non-compliance penalties. This ensures that we stay on top of our tax responsibilities while minimizing the administrative burden of tax calculations.

Lack of collaboration and communication: Zoho Expense enhances collaboration and communication within teams and departments. It provides a platform where our employees can communicate, discuss expenses, and seek clarifications, streamlining the entire expense management process. This fosters teamwork, improves transparency, and reduces misunderstandings or delays in resolving expense-related matters.

The benefits of Zoho Expense are numerous for us. It saves time, improves accuracy, enhances productivity, and ensures compliance with tax regulations. It also provides valuable insights into expense patterns, allows for effective cost control, and promotes collaboration among team members. Overall, Zoho Expense simplifies expense management, gives us better control over our finances, and enables our staff to focus on core operations and growth.

  ### 20. Great expenses management tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2024

**What do you like best about Zoho Expense?**

Easy of use of Zoho expenses and the fact that it integrates seamlessly with stripe. Great customer support.

**What do you dislike about Zoho Expense?**

Probably if expenses were linked to solutions like billing or invoice, it would be perfect.

**What problems is Zoho Expense solving and how is that benefiting you?**

It makes managing the expenses easier.

  ### 21. Very streamlined experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Romano L. | Co-Founder, Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about Zoho Expense?**

It's the perfect solution for SMEs that don't have a lot of accounting staff

**What do you dislike about Zoho Expense?**

Haven't found any to dislike, so far. Everything works with what we need.

**What problems is Zoho Expense solving and how is that benefiting you?**

It relieves us of the excessive paperwork involved in getting reimbursements and managing employee expenses related to the business.

  ### 22. Very easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karl B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2023

**What do you like best about Zoho Expense?**

there is noting else I found where I can create simple expense reports with receipt scanning. the scanning tool is very easy to use. the reports are customizable.

**What do you dislike about Zoho Expense?**

The software is could use a slight improvement is meny layout but its nothing major. the reports could crop the receipts but that is not really required anyways.

**What problems is Zoho Expense solving and how is that benefiting you?**

quickly scanning receipts and recording expenses to keep track and bill the clients later. 
app on the phone is very convenient and easy to use. the app is also works very quickly.

  ### 23. Good

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about Zoho Expense?**

Integration with zoho books comes in handy.

**What do you dislike about Zoho Expense?**

Zoho expense is still difficult to navigate by the employees. They get confused while creating expenses.

**What problems is Zoho Expense solving and how is that benefiting you?**

We don't have to chase employees with excel sheets to submit expense reports.

  ### 24. Expense Report Time Saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** karl M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2024

**What do you like best about Zoho Expense?**

Simply take picture of receipt, add amount and click save, you're down.  Ease of use is what I like best.

**What do you dislike about Zoho Expense?**

No downside to using this app.  I find it user friendly.

**What problems is Zoho Expense solving and how is that benefiting you?**

Creating expesnse reports on the fly is my larget benefit.

  ### 25. Amazing Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Parampreeth S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2024

**What do you like best about Zoho Expense?**

Best Part of Zoho Expense is that you can record all expenses.

**What do you dislike about Zoho Expense?**

there is nothing that i dislike about zoho expenses

**What problems is Zoho Expense solving and how is that benefiting you?**

Clarification of where the money is spent and how much is spent

  ### 26. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2024

**What do you like best about Zoho Expense?**

Has seamless integration with zoho books

**What do you dislike about Zoho Expense?**

Charges should not be levied for inactive users

**What problems is Zoho Expense solving and how is that benefiting you?**

Reducing time required to process reimbursements and audit trail

  ### 27. Saves me so much time!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about Zoho Expense?**

Zoho expense is amazging! It saves me so much time filing reimbursement claims. My company doesnt have a reimbursement tech platform and people submit expenses the old school way on excel! Zoho has made my life so much easier. I actually enjoy putting my claims together which was a daunting task earlier!

I am glad that Zoho allowed me to take an individual subscription (This was not available on their website) I had to write to them to get this enabled.

**What do you dislike about Zoho Expense?**

Please show individual subscription plans on your website so that other users like me can benefit from it!

**What problems is Zoho Expense solving and how is that benefiting you?**

Saves me time. 
Easy invoice upload and scanning feature.

  ### 28. Life saver!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2024

**What do you like best about Zoho Expense?**

I really like the ease of use, mobile functionalities, great user interface and built in interactive features.

**What do you dislike about Zoho Expense?**

None to note at the moment, still working throught the software!

**What problems is Zoho Expense solving and how is that benefiting you?**

Zoho Expense solves the problem of manually entering espenses to bill/invoice later

  ### 29. Effortless Expense App and Sync with Zoho Books

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miz R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about Zoho Expense?**

The ease of use and scanning receipts, flawless.

**What do you dislike about Zoho Expense?**

What is there to dislike, this app just works.

**What problems is Zoho Expense solving and how is that benefiting you?**

Managing expenses and associating them with trips is fantastic.

  ### 30. ok

**Rating:** 3.0/5.0 stars

**Reviewed by:** AKASH C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about Zoho Expense?**

Easy access and normalised user interface

**What do you dislike about Zoho Expense?**

in zoho expense we cant add zone wise expense limitations please impliment this in zoho expense, i think it will be verymuch effective for all the users.

**What problems is Zoho Expense solving and how is that benefiting you?**

Users are not allowed to do expenses more than their limit, all at once like expenses and travelling on one same page.

  ### 31. Positive experience: easy to use tool with a good guide. Zoho developed a lot in the last years.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vladislav K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about Zoho Expense?**

It has an integration to Zoho books. Very handy to have everything under one umbrella.

**What do you dislike about Zoho Expense?**

It does not offer business cards. For that I need to use another tool.

**What problems is Zoho Expense solving and how is that benefiting you?**

It communicates to Zoho books and I have a chance to have everything under one roof.

  ### 32. Great Functionality, but Not Ideal Automatic Reimbursement Functionality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Wine and Spirits | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2024

**What do you like best about Zoho Expense?**

No frills, just straight down the line good funtionality. I like that you can add more than one receipt to each transaction.

**What do you dislike about Zoho Expense?**

You can only use CSGForte for online reimbursements, which comes with a lot of country restrictions. Using a more commonly used ACH payment system would be better for us.

**What problems is Zoho Expense solving and how is that benefiting you?**

We had a very manually expense reporting process. This is helping us cut down on submitting expenses and reveiwing them, while making sure we get all the documents we need.

  ### 33. Zoho Expense review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim X. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about Zoho Expense?**

Extremely convenient and intuitive to use. Makes expense reporting and documentation less of a hassle. Every small business owner should use Zoho Expense no cap.

**What do you dislike about Zoho Expense?**

Haven't experienced any downsides as of now.

**What problems is Zoho Expense solving and how is that benefiting you?**

I use Zoho Expense primarily for expense management and approving reimbursements for a few key employees.

  ### 34. Good application.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2024

**What do you like best about Zoho Expense?**

Highly integrated. Work smoothly on scaning bills and picking price

**What do you dislike about Zoho Expense?**

Super expensive. I thought it will be included in premium.

**What problems is Zoho Expense solving and how is that benefiting you?**

Save lot of time and manpower for manual entries

  ### 35. My team loves it - receipt auto-scanning on iPhone is a breeze!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mauri L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Zoho Expense?**

Receipt auto-scanning
GPS mileage tracking
No more expense emails - reports are ready at the end of the month.

**What do you dislike about Zoho Expense?**

Some users managed to create multiple reports for the same reporting period and this created some extra cleaning work for me.

**What problems is Zoho Expense solving and how is that benefiting you?**

Removing all expense related emails is a big help - now everything is in one place

**Official Response from Zoho Corporation:**

> Hi,

Thank you for taking the time to review Zoho Expense and sharing your feedback.

We are glad that you find Zoho Expense a time-saver. We have a Report Automation functionality with which the application will automatically create an expense report for the time period which you configure. If you feel this feature will make it more easier for you, please drop an email to <support[at]zohoexpense[dot]com>. We would be happy to help you configure it.

Assuring you our best service at all times.

Regards,
Thanga - Zoho Expense

  ### 36. Initial Review as a replacement for Expensify.   Going good so far, will Update at the end of trial.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Zoho Expense?**

So far the ease of use.  The Auto Scan feature is key.

**What do you dislike about Zoho Expense?**

I don't know yet I am in the middle of my first reconcilation of a festival.  I will update as I needed a few more day of the trial with my other users.

**What problems is Zoho Expense solving and how is that benefiting you?**

I am still exploring the features during my first reconcilation.  However, i should know within a week.

  ### 37. Has Everything I Need

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laura L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about Zoho Expense?**

Zoho was recommended to me by my therapist as I am running my own private practice as a psychotherapist. This app has everything I need as a sole propritor and is a far better option than other expensive options.

**What do you dislike about Zoho Expense?**

A little confusing to learn especially when transitioning from app to desktop.

**What problems is Zoho Expense solving and how is that benefiting you?**

I find it much more appealing than a excel spreadsheet.

  ### 38. It is easy and good

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about Zoho Expense?**

Its low price and that allows me to use it for my business

**What do you dislike about Zoho Expense?**

It is not the easiest to start an account and get set up

**What problems is Zoho Expense solving and how is that benefiting you?**

Receipt and expense tracking, it is good

  ### 39. A powerfull tool with an easy to setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2024

**What do you like best about Zoho Expense?**

Zoho expense is a extremelly usefull tool with an easy setup. In a couple of hours you can create all your expense accounts and start scanning your recepits.

**What do you dislike about Zoho Expense?**

I would like it to be more integrated with Zoho Books

**What problems is Zoho Expense solving and how is that benefiting you?**

Scanning and uploading tickets

  ### 40. Works perfectly with Zoho Products

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Zoho Expense?**

Integration with Zoho Books
Invoice scanning

**What do you dislike about Zoho Expense?**

Multi Currency Support not great.
I cannot change the currency of my Exense report

**What problems is Zoho Expense solving and how is that benefiting you?**

Expense tracking and reimburshments

**Official Response from Zoho Corporation:**

> Hi,

Thank you for taking the time to review Zoho Expense and sharing your feedback.

It would be possible to have expenses with multiple currencies in an expense report. We would need more information from your end to know your exact requirement. Please drop an email with your requirements to <support[at]zohoexpense[dot]com>. We will be happy to help you.

Assuring you our best service at all times.

Regards,
Thanga - Zoho Expense 

  ### 41. Trial Phase Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Cherisa W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Zoho Expense?**

It looks like it should be fairly simple once you get past the initial set up stage. Pricing is competitive

**What do you dislike about Zoho Expense?**

Difficult to set up during the trial phase without support. Would be good to provide limited support to help with the basics during this period so organizations can get a sense of what the tool would be like.

**What problems is Zoho Expense solving and how is that benefiting you?**

streamlining travel authorization and reimbursement process

  ### 42. Zoho Expense  | One Solution for Expense Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohd I. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about Zoho Expense?**

Businesses may design approval hierarchies and establish rules for cost approvals with Zoho cost's configurable approval workflows. Online expense reports can be reviewed and approved by approvers. Users can enter individual items and connect receipts to create thorough expense summaries.

**What do you dislike about Zoho Expense?**

Occasionally, people have complained that Zoho expenditure's user interface is less user-friendly or visually appealing than some alternative expenditure management software.

**What problems is Zoho Expense solving and how is that benefiting you?**

By establishing spending caps, identifying policy violations, and sending out instant notifications, it aids in the enforcement of company norms. QuickBooks and Zoho Books are two well-known accounting programmes that Zoho Expense simply connects with. Offering insights into spending habits, budget usage, and policy compliance, Zoho Expense offers extensive analytics and reporting options.

  ### 43. Zoho Expence review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shahnawaz K. | Education Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2023

**What do you like best about Zoho Expense?**

I have been using Zoho Expense to manage my personal and business expenses. It has helped me take all of the expnse parts in a digital format making my accounting and billkeeeping easy

**What do you dislike about Zoho Expense?**

Wish there was an auto capture based on digital transaction from apple pay. everything else is fine as per the app requirements.

**What problems is Zoho Expense solving and how is that benefiting you?**

It helped me manage and keep a digital track of all my expenses personal as well as business

  ### 44. Very good expense management.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vaibhav A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about Zoho Expense?**

Its a very good tool to manage and track expenses. Reporting and analytics are very good to view everything at one place.
Alos, it has many categories for reimbursements to chose from.
Overall, a very good and convenient tool for tracking expenses.

**What do you dislike about Zoho Expense?**

I have used it a lot and did not find any negatices. However, a slight improvement can be in the expense to report linking. It would be great if we can link multiple similar type of expenses to single report.

**What problems is Zoho Expense solving and how is that benefiting you?**

I used to face issues with keeping track on my reimbursements and travel expenses from the company. On Zoho expense, it has become very convenient. You can easily create and submit your expenses alongwith proofs.
Also, the status can be changed as per the progress on expense.
Reporting and analytics are very good for an overview of expenses.

  ### 45. Great product to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2024

**What do you like best about Zoho Expense?**

Features provided by zoho for its expense management software

**What do you dislike about Zoho Expense?**

Np dislikes as such for this product    .

**What problems is Zoho Expense solving and how is that benefiting you?**

Easy expense management

  ### 46. Efficient expense reports

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2024

**What do you like best about Zoho Expense?**

It's very easy to use and set up independently

**What do you dislike about Zoho Expense?**

The flexibility to customise it to exactly how you want

**What problems is Zoho Expense solving and how is that benefiting you?**

They are solving the issue of having to store hard copy receipts

  ### 47. Easy to set up and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about Zoho Expense?**

Very easy to use. I like that its got a phone app and I can add expenses on the go.

**What do you dislike about Zoho Expense?**

This is best for a small company if larger company perhaps consider the most expensive paid version.

**What problems is Zoho Expense solving and how is that benefiting you?**

Keeping track of business expenses.

  ### 48. Great for managing expenses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Zoho Expense?**

Approvals module helps us manage approvals for expenses easily

**What do you dislike about Zoho Expense?**

When intergrating with projects or books there is alot that needs to be done re: customer module

**What problems is Zoho Expense solving and how is that benefiting you?**

It helps us manage our expenses and approvals, it has benefitted us because we have now automated the process

  ### 49. Easy to use expense management system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Abi B. | Founder and Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Zoho Expense?**

Easy to set up and deploy, very affordable for SMEs

**What do you dislike about Zoho Expense?**

Nothing comes to mind. It's great. I would like the suport to be more visible on the platform.

**What problems is Zoho Expense solving and how is that benefiting you?**

It enables my firm to properly track business espense categories

**Official Response from Zoho Corporation:**

> Hi,

Thank you for taking the time to review Zoho Expense and sharing your feedback. Currently, you will be able to contact support anytime from the application directly by clicking on the '?' icon on the bottom corner. We have 24/5 call and email support across all the editions. You can always drop an email to <support[at]zohoexpense[dot]com> to get your queries resolved.

Assuring our best services at all times.

Regards,
Thanga - Zoho Expense

  ### 50. Time Saver!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meg M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2023

**What do you like best about Zoho Expense?**

I like how easy to use and the auto scan works really well. I wish it knew the category but it at least scans most of the receipt.

**What do you dislike about Zoho Expense?**

The only thing I don't like is I wish it would break the report up at the end into the different categories instead of only doing the whole total. If they fix that, I would have nothing to compain about!

**What problems is Zoho Expense solving and how is that benefiting you?**

Faster receipt capture. It used to take me longer to log expenses


## Zoho Expense Discussions
  - [What is Zoho Expense used for?](https://www.g2.com/discussions/zoho-expense-what-is-zoho-expense-used-for) - 1 comment, 1 upvote
  - [The voucher numbering system inline with Zoho expenses](https://www.g2.com/discussions/the-voucher-numbering-system-inline-with-zoho-expenses) - 1 comment, 1 upvote
  - [Zoho Academy ?](https://www.g2.com/discussions/zoho-academy) - 1 comment, 1 upvote
  - [How do is best track the expense with respect to the projects?](https://www.g2.com/discussions/how-do-is-best-track-the-expense-with-respect-to-the-projects) - 1 comment, 1 upvote
  - [How do I enter expenses and get approval without necessarily creating new reports](https://www.g2.com/discussions/how-do-i-enter-expenses-and-get-approval-without-necessarily-creating-new-reports) - 1 comment, 1 upvote

- [View Zoho Expense pricing details and edition comparison](https://www.g2.com/products/zoho-expense/reviews?page=100&section=pricing&secure%5Bexpires_at%5D=2026-07-21+15%3A05%3A45+-0500&secure%5Bsession_id%5D=2e0d08ec-5bf4-4892-9f06-684b5d1c78b8&secure%5Btoken%5D=a9b1c35dc5cd4d83533397c91f1bafbfbc0015588ae739fcc02a5085f40b9953&format=llm_user)
## Zoho Expense Integrations
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## Zoho Expense Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Credit Card Integration

**Setup**
- Vehicles
- Employees
- Travel Types
- Locations

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations

**Tracking**
- Mileage
- Logs
- Automation

**Approval **
- Rules
- Workflows
- Submit

**Reimbursement**
- Reimbursement
- Expenses
- Workflows

**AI - Travel Management**
- Personalization
- Predictive Analytics
- Cost Savings
- Efficiency
- Real-Time Assistance

**Client Invoicing**
- Electronic Payments
- Project Accounting / Revenue Recognition

**Platform - Mileage Tracking**
- Reporting
- Customer Support

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Agentic AI - Mileage Tracking**
- Autonomous Task Execution
- Adaptive Learning

**Employee Risk Management**
- Emergency Assistance Integration
- Policy Enforcement & Compliance
- Traveler Tracking
- Risk Alerts & Safety Notifications

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Sustainability & Reporting**
- Sustainability Reporting
- Green Travel Recommendations
- Carbon Emissions Tracking

**Administration**
- PCI Regulation Compliant

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline

## Top Zoho Expense Alternatives
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