1. [Home](https://www.g2.com/) 2. ... 3. [Help Desk Software](https://www.g2.com/categories/help-desk) 4. [Zoho Desk Discussions](https://www.g2.com/products/zoho-desk/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg "Product Avatar Image") ![Reward for good Zoho Desk reviews](https://images.g2crowd.com/uploads/medal/image/1000576/212f778dec3426ba8515dfc66e1a29c1.svg "Reward for good Zoho Desk reviews") ](/products/zoho-desk/reviews) [ Zoho Desk ](/products/zoho-desk/reviews) (7,780)4.4/5 Zoho Desk is a web-based help desk software solution designed to assist organizations in providing exceptional customer support experiences. This platform serves as a centralized hub for managing customer interactions across multiple channels, allowing businesses to streamline their support processes and enhance overall customer satisfaction. By focusing on the needs of both customers and support agents, Zoho Desk aims to create a more efficient and effective help desk environment. Targeted primarily at businesses of all sizes, Zoho Desk caters to customer support teams looking to improve their service delivery and operational efficiency. The software is particularly beneficial for organizations that require a robust system to manage inquiries from various communication channels, including email, chat, social media, and phone. With its comprehensive feature set, Zoho Desk is well-suited for industries such as retail, technology, healthcare, and finance, where customer engagement and support are critical to success. One of the standout features of Zoho Desk is its omnichannel support capability, which allows businesses to engage with customers seamlessly across different platforms. This ensures that customers receive consistent and timely responses, regardless of how they choose to reach out. Additionally, the platform enhances agent productivity through automation tools that handle repetitive tasks, enabling support teams to focus on more complex customer issues. The integration of AI capabilities further empowers agents by providing them with insights and suggestions based on historical data and customer interactions. Zoho Desk also offers extensive customization options, allowing organizations to tailor the help desk experience to their specific needs. Users can create custom workflows, set up automated responses, and design personalized dashboards to monitor performance metrics. This level of customization ensures that businesses can adapt the software to fit their unique operational requirements, ultimately leading to improved service delivery and customer satisfaction. Furthermore, Zoho Desk provides real-time performance insights, enabling support managers to track key metrics and make data-driven decisions. The ability to analyze customer interactions and agent performance helps organizations identify areas for improvement and optimize their support strategies. With its cost-effective pricing model, Zoho Desk stands out as a practical solution for businesses seeking to enhance their customer support capabilities without incurring excessive expenses. Show More * * * ### 480 Discussions ### 815 Participants ### 58.0 Nps Score Already have Zoho Desk? ### All Zoho Desk Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 5 years ago More Options - [ # Crypto Scam Recovery,ICO Scam Recovery,Binary Options Scam Recovery ](/discussions/crypto-scam-recovery-ico-scam-recovery-binary-options-scam-recovery) I came across Coinskyex through a lady I met on Tinder.I later found out the lady was a fake profile created with the intent to scam.Iwas in a critical financial position.I invested $10K with them.I traded and made profit of $3K.At some point,I requested for withdrawal of $5K.They kept on... [Read more](/discussions/crypto-scam-recovery-ico-scam-recovery-binary-options-scam-recovery) [ Digital Customer Service Platforms Software ](https://www.g2.com/tags/digital-customer-service-platforms-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) [ help desk software ](https://www.g2.com/tags/help-desk-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.&title=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 5 years ago More Options - [ # Fund Recovery(Binary Options,Crypto,Forex) ](/discussions/fund-recovery-binary-options-crypto-forex) PCIcoin did not process my withdrawal request for more than 11 months (withdraw initiated in SEP2020). The amount is 100KUSD. I had tried to contact them many times but they did not reply to my emails or messages in the past 6 months.They are a scam company. I tried to explain to them that I... [Read more](/discussions/fund-recovery-binary-options-crypto-forex) [ Digital Customer Service Platforms Software ](https://www.g2.com/tags/digital-customer-service-platforms-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) [ help desk software ](https://www.g2.com/tags/help-desk-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.&title=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") JA Loading... [Javier A.](https://www.g2.com/users/c9885448-6277-4f5a-81d3-18f0559b4e95 "Javier A.") • almost 5 years ago Technical manager Technical manager More Options - [ # Hiiiii, how can I cofigure Zohodesk to send feedback emails through my company's server?(I need Zoho to send emails through support@inevent.es instead of support@inevent.zohodesk.eu). Thank you very much in advance ](/discussions/hiiiii-how-can-i-cofigure-zohodesk-to-send-feedback-emails-through-my-company-s-server-i-need-zoho-to-send-emails-through-support-inevent-es-instead-of-support-inevent-zohodesk-eu-thank-you-very-much-in-advance) [ Digital Customer Service Platforms Software ](https://www.g2.com/tags/digital-customer-service-platforms-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) [ help desk software ](https://www.g2.com/tags/help-desk-software) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.&title=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 5 years ago More Options - [ # Creating external API calls ](/discussions/creating-external-api-calls) After making a certain ticket as resolved or closed, I want to make a call to my service (webiste) to make some changes on some data [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.&title=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) 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[Anuj S.](https://www.g2.com/users/330b7bd3-95b4-4404-b72c-8aaf11ca3f93 "Anuj S.") • about 5 years ago QA Associate QA Associate More Options - [ # Can an end user customer review the other user's tickets? ](/discussions/51560-can-an-end-user-customer-review-the-other-user-s-tickets) Suppose we have multiple customers, and if we generate a ticket for 'Customer A', then he would be able to see the ticket which was generated for 'Customer B' ? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.&title=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 5 years ago More Options - [ # Can I load 100.000 customers in the Proffesional License? ](/discussions/51429-can-i-load-100-000-customers-in-the-proffesional-license) I need to import a load with a lot of customers to use the application of Zoho Desk. Will the tool support it? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.&title=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Manoj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manoj M.") MM Loading... [Manoj M.](https://www.g2.com/users/67e2608a-74fb-45d1-b6a0-6f4677f87c55 "Manoj M.") • about 5 years ago Sr. Technical Support at Panache Software & Services Pvt Ltd Sr. Technical Support at Panache Software & Services Pvt Ltd More Options - [ # Is it possible to know when multiple agents are on ticket and when one of us is writing something on the ticket? ](/discussions/51319-is-it-possible-to-know-when-multiple-agents-are-on-ticket-and-when-one-of-us-is-writing-something-on-the-ticket) [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.&title=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 5 years ago More Options - [ # Cual es la mejor manera de gestionar el chat? ](/discussions/50799-cual-es-la-mejor-manera-de-gestionar-el-chat) En que departamentos, horarios, tickets, automatizaciones... [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.&title=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 5 years ago More Options - [ # A ](/discussions/50770-a) NA [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.&title=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![M Celaleddin BAYRAK | T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "M Celaleddin BAYRAK | T.") MT Loading... [M Celaleddin BAYRAK | T.](https://www.g2.com/users/0e2ca53c-e0fa-4120-adfc-a5f6a9347910 "M Celaleddin BAYRAK | T.") • over 5 years ago e e More Options - [ # These processes are really boring ](/discussions/48459-these-processes-are-really-boring) These processes are really boring, These processes are really boring, [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.&title=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+Desk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+Desk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%0aAsk+Zoho+Desk+questions+and+get+answers+from+expert+users+in+our+Zoho+Desk+Discussions+section.) 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Get answers from real users and experts [Start A Discussion](/products/zoho-desk/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Product Avatar Image") ### Have you used Zoho Desk before? Answer a few questions to help the Zoho Desk community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-desk%2Fdiscuss%3Fpage%3D4%26small_ask%3Dzoho-desk) No ## Top Contributors in Zoho Desk 1 ![Chinmayee M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chinmayee M.") CM Loading... ### [Chinmayee M.](https://www.g2.com/users/f495ebd2-45e9-46bf-8403-9b699474a621 "Chinmayee M.") Community Specialist - Zoho Desk 24 pts 2 ![cora t.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "cora t.") 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