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How is Zoho Desk enhancing customer service management in diverse business sectors?
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How does Zoho Desk streamline customer service operations for businesses of all sizes?
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I think upper question is understandable, so no other description.
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I have not been able to find a way to include my inventory items with Zoho.
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Hi,
Would love to explore messagebird app to integrate whatsapp messages as a Ticket, responding on whatsapp via Zoho Desk to incoming queries.
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The email of the tickets is sending via my own server but most of the email ends up in the spam folder. Must I setup a Dkim record and where do I do that ?
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Helpdesk agent will be able to assign the incident ticket to field support engineer, which he/she can update the cases directly (light agent cannot). Field Engineer require much less function than helpdesk agent, investment will be too high with a normal agent subscription.
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