TC
Tabitha C.
Small-Business (50 or fewer emp.)
"I use Zoho Sales IQ On All My Websites"
5/5
What do you like best about Zoho Campaigns?

I use Zoho SalesIQ Live Chat on all of my websites, including aero-ar15-riffle-parts.com, to provide my customers with a seamless and convenient shopping experience.

Zoho SalesIQ Live Chat is a powerful tool that allows me to:

Answer customer questions in real time: When customers have questions about my products or services, they can simply click on the live chat button on my website and I can answer their questions immediately. This helps to reduce customer frustration and increase satisfaction.

Provide personalized support: I can use Zoho SalesIQ Live Chat to learn more about each customer's needs and preferences. This allows me to provide more personalized support and ensure that each customer has a positive experience.

Generate leads: Zoho SalesIQ Live Chat allows me to collect customer contact information and follow up with them later. This helps me to generate more leads and grow my business.

Here are some specific examples of how I use Zoho SalesIQ Live Chat on aero-ar15-riffle-parts.com:

When customers are browsing my product pages, I use Zoho SalesIQ Live Chat to offer them assistance and answer their questions. This helps to reduce the number of abandoned carts and increase sales.

When customers are checking out, I use Zoho SalesIQ Live Chat to offer them help with shipping, payment, and other concerns. This helps to ensure a smooth and hassle-free checkout experience.

After customers make a purchase, I use Zoho SalesIQ Live Chat to thank them for their business and offer them assistance with any post-sale questions or concerns. This helps to build customer loyalty and encourage repeat business.

Overall, I am very satisfied with Zoho SalesIQ Live Chat. It is a valuable tool that has helped me to improve my customer service, generate leads, and grow my business.

I would highly recommend Zoho SalesIQ Live Chat to any AR-15 enthusiast who wants to provide their customers with a superior shopping experience. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

I only have some few issues with their product. The recent updates caused a freezing on the app whenever I try to change my profile picture.

- The integration of Zoho on wordpress sites is kind of bad, as once a widget is created, one needs to automatically see the wordpress integration code to copy and paste, on the main page, rather than going through a hidden step to do so Review collected by and hosted on G2.com.

Stewart S.
SS
Stewart S.
Small-Business (50 or fewer emp.)
"A great way to control your email compaigns"
4/5
What do you like best about Zoho Campaigns?

its simple to use and efficient aat a great price cpompared to other solutions. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

I cant actually think of anything negative to say about it. Review collected by and hosted on G2.com.

Megi D.
MD
Megi D.
Marketing Campaigns Coordinator
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Zoho Campaigns is a marketeer's best friend"
5/5
What do you like best about Zoho Campaigns?

Zoho Campaigns is the absolute best when it comes to email marketing. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Difficult to find a thing I don't like. If I had to pick one thing it's probably that I always need to keep in mind renaming pictures before uploading them since they don't accept pictures with special symbols in the name. Review collected by and hosted on G2.com.

sameer k.
SK
sameer k.
Senior Product Executive
Mid-Market (51-1000 emp.)
"Excellent way to target ,reach out and analyze your audience through email marketing"
5/5
What do you like best about Zoho Campaigns?

ZOHO is very esy to use ,

They have different types of plan for different requirement

The good thing is we can integrate ZOHO with other social media marketing tools like linkedin also

Implementation is very smooth they have a good time which we can customize the features as per your requirement

Customer support is very good within a minute they solve the issue and if it is major one they will assign a team for you Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

There is nothing which i dislike about the Zoho still the analytics part they can improve more they can show more parameters in analytics section Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy to build email campaigns but lacking power of engagement"
2.5/5
What do you like best about Zoho Campaigns?

Campaigns are easy to build, and the email is delivered in the right format Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Creating journeys and automation is not intuitive. Having a flow based on email actions in an incredible way to harness the power of email campaigns but orchestrating this can be a challenge on Zoho Campaigns Review collected by and hosted on G2.com.

Shams A.
SA
Shams A.
Marketing Consultant
Mid-Market (51-1000 emp.)
"A toolkit that every marketer has it in handy"
5/5
What do you like best about Zoho Campaigns?

Email Communication Customisation customisation, pre saved templates that you can use and it's support team is all round the corner to help us out round the clock and it's pretty easy to use and beginner Friendly. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

It's a little techy, the ones who are using it for the first time need to doomscroll and figure out what is what and seek help if needed.

A tutorial which helps such users would be of big help Review collected by and hosted on G2.com.

SR
Sundar R.
Founder
Small-Business (50 or fewer emp.)
"Simple yet Powerful"
5/5
What do you like best about Zoho Campaigns?

Zoho Campaigns is easy to use and set up. One need not be a Tech Savvy person. Anyone can easily follow the steps and install and set up the Campaign easily. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Once the email list is setup, it is a bit difficult to understand how to get the permission from the targetted email users. A simple to follow method for sending a test mail and securing the permissions of the likely users would be ideal here. Review collected by and hosted on G2.com.

Abby P.
AP
Abby P.
Small-Business (50 or fewer emp.)
"Zoho Campaigns"
5/5
What do you like best about Zoho Campaigns?

It integrates with our books and int=ventory systems Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

How it's customer service team needs to consult on every issue. Review collected by and hosted on G2.com.

Sameer K.
SK
Sameer K.
Product manager
Medical Devices
Mid-Market (51-1000 emp.)
"Easy FOR EMAIL MARKETING AND ANALYTICS OF THAT MAILS ALSO"
4.5/5
What do you like best about Zoho Campaigns?

Everything is good about ZOHO but the one thing i like is ease to use and analytics of mails which we are sending its very important to know which content is more liked by your target customers

implementation and Easy to use and analysis

They have a quick customer support team they clear and try to resolve queries asap

ZOHO having so many features we can make category of different types of customer we can analyze there mail opening behaviour and many more

Integration is also very easy the mail it could be linkedin or any other social media Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

In starting i feel its difficult to use it take about a week or 2 for understanding all the things it could be better by giving a proper training vedio or module as per the experience level Review collected by and hosted on G2.com.

Elan V.
EV
Elan V.
Team Lead - Global Marketing
Automotive
Mid-Market (51-1000 emp.)
"A Best Campaign Tool for Zoho One Users"
3/5
What do you like best about Zoho Campaigns?

This tool is connected in the backend to all Zoho Apps which really helps the Marketing team to track a lead in its entirety. We can have the whole life history of the lead and do lead scoring which can help the Sales team to prioritize. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Still, the deliverability is an issue and there are lot more fine-tuning needed in the features. The intelligence metrics that can come as part of a campaigning tool are not fully achieved in Zoho Campaigns Review collected by and hosted on G2.com.