VM
Vanya M.
Growth Markerting Manager
Small-Business (50 or fewer emp.)
"Straightforward Automation and Seamless Zoho Integration"
4/5
What do you like best about Zoho Campaigns?

The automation workflows are straightforward to set up, and the contact segmentation makes it easier to send more targeted campaigns without any extra effort. I also appreciate how smoothly it connects with other Zoho tools, which helps the whole process feel more unified and consistent from start to finish. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Reporting sometimes feel a bit basic, especially when trying to get more detailed insights for campaign performance. Review collected by and hosted on G2.com.

Bhumika S.
BS
Bhumika S.
Marketing Operations Intern
Small-Business (50 or fewer emp.)
"Smooth Automation, Needs a Modern UI"
4.5/5
What do you like best about Zoho Campaigns?

I love the automation workflow in Zoho Campaigns. It's like setting it and forgetting it, which means I never miss a touchpoint. It personalizes campaigns and scales effortlessly, taking the stress off my shoulders about missing stuff. The email campaigns, performance tracking, and automation really save time on repetitive tasks and keep everything organized, removing confusion from campaigns. The initial setup was very smooth and easy to understand, making it easy to get started right away. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

The interface feels outdated and the reporting can lack depth. Review collected by and hosted on G2.com.

Vidit J.
VJ
Vidit J.
Managing Director
Information Technology and Services
Small-Business (50 or fewer emp.)
"Effortless Email Marketing Made Affordable and Simple"
4/5
What do you like best about Zoho Campaigns?

What I like about the Zoho Campaigns is how simple and easy to use it is for email marketing. It only focuses on the actual needs like creating emails, managing contact list, sending mails & tracking them without any unnecessary fancy or advance features.

The most helpful thing in Zoho Campaigns is how quickly I can launch my marketing campaign, Its drag & drop email editor and ready to use templates makes it possible to create and send emails in very short span of time.

Upsides of Zoho Campaigns is its very budget friendly & affordable compared to other marketing tools which makes it a good option for small as well as growing businesses.

Beginner friendly interface, we don't need any deep technical knowledge to use the platform, Most of its features are self explanatory which makes it easy to use. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Overall its a good platform but some of its feature feels very basic compared to more advanced email marketing tools, So sometime user may find limitations when trying to build complex campaigns.

The least helpful part is the limited design flexibility in the email editor. The drag and drop builder is easy to use, but can feel limited if we want more customized design.

Some times UI can feel slow especially when working on larger contact list. Review collected by and hosted on G2.com.

SP
Saksh P.
Customer Success
Mid-Market (51-1000 emp.)
"Easy-to-Use Tool for Managing Email Campaigns"
5/5
What do you like best about Zoho Campaigns?

What I like best about Zoho Campaigns is how easy it is to create and send out email campaigns without needing a lot of technical knowledge. The templates are simple to use, the interface is clean, and I can set things up pretty quickly. I also like being able to track opens and clicks so I know what’s working. Overall, it makes email communication a lot more straightforward. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Nothing as such, but the UI feels a little outdated compared to other tools. Review collected by and hosted on G2.com.

Harpreet K.
HK
Harpreet K.
Sr. Zoho Developer
Small-Business (50 or fewer emp.)
"Good automation and CRM integration, but overall experience needs improvement"
2/5
What do you like best about Zoho Campaigns?

It helps segment lists and build journeys, easyily integrates with the CRM so that the leads are pushed automatically. Automated tasks, follow ups scheduled when an email is opened, clicked etc. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

The integration between Zoho CRM and Zoho Campaigns is powerful, but the sync isn't always real-time. There is often a delay between updating a lead in the CRM Review collected by and hosted on G2.com.

JB
Jeffrey B.
Marketing Automation Executive
Mid-Market (51-1000 emp.)
"The Platform Brings Powerful Automation into Email Marketing with Highly Reliable Email Sequences"
5/5
What do you like best about Zoho Campaigns?

The highly customizable email templates makes it extremely easy to create email campaigns and its flow of contact data helps us send targeted emails based on customer behavior and buying history and I also like that the valuable metrics helps monitor vital metrics like open rates, successful delivery and bounce rates. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

I haven’t experienced any major challenges and despite it’s extensive feature set its capabilities are easy to handle. Review collected by and hosted on G2.com.

JL
Janice L.
Customer Success Manager
Mid-Market (51-1000 emp.)
"The Efficient Email Creation and Quick Scheduling Makes it Easy to Manage Multichannel Campaigns"
5/5
What do you like best about Zoho Campaigns?

The platform handles large campaigns very efficiently and it allows us to personalize our email campaigns so that it can match every customer’s interests and I can also do multichannel marketing such as Email and Push notifications from a single dashboard. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

There are problems that have affected its use the platform is very effective with all the necessary features and gives us a complete email marketing package. Review collected by and hosted on G2.com.

Sonal S.
SS
Sonal S.
Self Employed
E-Learning
Small-Business (50 or fewer emp.)
"AI-Driven Email Campaigns with Room for UI Improvements"
4.5/5
What do you like best about Zoho Campaigns?

I use Zoho Campaigns to design, send, and keep track of email campaigns. It helps me segregate customers based on their behavior and purchase history and allows for mass mailing to customers all at once. Zoho Campaigns stands out because it uses AI integration with Zia to send messages when customers are most likely to click, based on past behavior. This means it can schedule messages at different times for different customers, like one at 10 and another at 4, based on their behavior. I also like the pricing scalability and the go-as-you-pay format, which I find to be the best part. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

The interface seems a bit outdated, and it can be more modern. Sometimes some users face issues when emails are opened in Outlook. Review collected by and hosted on G2.com.

bodaballa n.
BN
bodaballa n.
"Streamlined Email Campaigns with Easy Automation"
4/5
What do you like best about Zoho Campaigns?

I like how easy Zoho Campaigns is to use, especially with the drag-and-drop email editor, ready-made templates, and email automation features. The analytics and reports are clear and helpful for tracking campaign performance, and the integration with Zoho CRM makes contact management simple. I also value the email templates, drag-and-drop editor, and automation workflows because they make creating and sending campaigns quick and easy. The contact segmentation helps in sending targeted emails, and the reports and analytics clearly show how campaigns are performing. The initial setup was easy and straightforward, making it simple to import contacts, choose templates, and start sending campaigns. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Some features feel limited for advanced customization, and the email editor can be slow at times. The automation options could be more flexible, and better design control would improve the overall experience. Review collected by and hosted on G2.com.

DM
Disha M.
Digital Marketing Manager
Small-Business (50 or fewer emp.)
"Clean, Smooth Email Campaigns with Powerful Automation and Analytics"
4.5/5
What do you like best about Zoho Campaigns?

Clean interface and smooth navigation make everyday email work feel simple even when handling multiple campaigns at once. Automation workflows, detailed analytics and easy list segmentation help target the right audience without spending extra time or effort. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

The editor can feel a bit restrictive when I’m trying to create more advanced custom designs using HTML code. Review collected by and hosted on G2.com.