AH
Ali H.
Marketing Specialist
Enterprise (> 1000 emp.)
"Zoho Campaigns – works well overall."
4.5/5
What do you like best about Zoho Campaigns?

Zoho Campaigns is our email marketing as well as automation platform and more. It works well for handling and creating social media and social media campaigns, simultaneously. The platform itself is very easy to use and there is zero learning curve even for people who are new to this platform or those who have never even used a platform like this one. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

We have been using Zoho campaigns for more than 2 years by now and we are now very much adjusted with the platform. It works well for us now but there is one feature that gave us a hard time in the beginning and I would like to call it out, the domain verification process is slow and it is very troublesome, the company needs to give attention to this matter. It becomes slow and shows symptoms of glitches while working on some heavy programs or campaigns, I might be in the wrong but this is something that I have been facing since we started using it and the issue remains still. Review collected by and hosted on G2.com.

AD
Alan D.
Director
Small-Business (50 or fewer emp.)
"Easy to use for eMail Campaigns"
5/5
What do you like best about Zoho Campaigns?

Very easy to set up and start using, minimal technical expertise needed Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Have not found anything negative about Zoho Campaigns Review collected by and hosted on G2.com.

Makhdum S.
MS
Makhdum S.
Small-Business (50 or fewer emp.)
"It's Really Cost effective and easy to use"
5/5
What do you like best about Zoho Campaigns?

It's Affordable and easy to use and Customer support also responds on time and helps you until your problem is solved Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Sometimes it takes time to show proper data Review collected by and hosted on G2.com.

Saikat C.
SC
Saikat C.
Head of Marketing
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Ease of Use"
5/5
What do you like best about Zoho Campaigns?

We use the tool almost regularly and the ease of drafting an email campaign, scheduling newletters makes it our go-to email marketing tool. The best thing for us is we can auto-sync your contacts from Zoho Bigin CRM as well. Also the Campaigns has integration with other analytics tools as well for deeper analysis. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Zoho Campaigns does not integrate WhatsApp in the same platform Review collected by and hosted on G2.com.

Maria P.
MP
Maria P.
Director of Marketing
Small-Business (50 or fewer emp.)
"Nice application"
4/5
What do you like best about Zoho Campaigns?

Similar to others with the ability to focus on more sales initiatives Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

The limitations with photo sizes and a limited photo library Review collected by and hosted on G2.com.

Rahul G.
RG
Rahul G.
Small-Business (50 or fewer emp.)
"The Best Campaign Platform"
5/5
What do you like best about Zoho Campaigns?

Ease of doing business

Easy to understand and implement Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Ease of setting up a campaign

Creating Campaign Content

User Friendly interface for even those who are not well versed with these campaigns

Customer Support Review collected by and hosted on G2.com.

SF
shirley f.
Small-Business (50 or fewer emp.)
"Useful software worth sharing"
5/5
What do you like best about Zoho Campaigns?

What I love the most about this software is its online service. If you have any questions, you can ask them anytime. The key is to have a real person connect and solve the problems in a timely manner.

At the beginning, I didn't know how to operate and often asked their customer service personnel. Even if there were small questions, they would reply. At the same time, they also used ZOHO meetings and screen sharing to quickly solve problems, zoho campaigns is a great software. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Overall, I am quite satisfied. If I am not satisfied, it would be great if the price could be more discounted. Review collected by and hosted on G2.com.

Catherine D.
CD
Catherine D.
Research Analyst
Mid-Market (51-1000 emp.)
"For Mass Mailing"
2.5/5
What do you like best about Zoho Campaigns?

Automation Features, Integration to CRM, Analytics & Reports Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Deliverability, Spam Removal and More In-depth Data & Scoring Options Review collected by and hosted on G2.com.

NV
Nikita V.
Marketing Manager CRM
Machinery
Small-Business (50 or fewer emp.)
"A confusing marketing tool"
2/5
What do you like best about Zoho Campaigns?

It has a great potential and perfroms okayish for the email deliverability but does not come close to competitors. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

The template previews do not always tell the truth and emails in the mailbox and on the preview can look really different.

I encountered many issues managing templates generally, editing templates within the email campaign has proven to be risky and bug encountering.

Email deliverability insights are there but not performing well. Review collected by and hosted on G2.com.

Shikhar M.
SM
Shikhar M.
Mid-Market (51-1000 emp.)
"Exceptional Email Marketing Software!"
5/5
What do you like best about Zoho Campaigns?

ZOHO Campaigns offers a user-friendly, intuitive interface that makes email marketing a breeze. The Customer support also helps well in case of any query. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

The Analytics are adequate but could be more robust. It would be great to have more in-depth insights into subscriber behavior and campaign performance. Review collected by and hosted on G2.com.