Zoho Billing Pros and Cons

Zoho One offers a comprehensive suite of tools that integrate well with each other, which is great for streamlining multiple business functions in one place. The level of customisation available in some modules is useful for adapting the system to different business needs. Review collected by and hosted on G2.com.

The lead management process is frustrating for B2B companies. Zoho’s requirement to map a “Last Name” for all leads, even when only working with companies, leads to inefficient workarounds. As a B2B business, I source company details, not individual contacts, and Zoho's CRM doesn't provide a proper solution for mapping company information efficiently. The support process was also slow, and the workaround offered added more manual work, which defeats the purpose of using a CRM to streamline operations. Review collected by and hosted on G2.com.

The flexibility of Zoho's suite is fantastic, the price-point makes the Zoho One suite a no-brainer when compared with competitor tools. I love the Zoho Deluge programming language which essentially means if a function is not available in the GUI, it can be built using custom functions. Review collected by and hosted on G2.com.

Zoho's support can be a little hit and miss. We are very fortunate to work closely with a Zoho partner, Ardento who have in-house Zoho specialists. Review collected by and hosted on G2.com.

Most people struggle to navigate different system while handling customers, daily tasks while ensuring efficiency, Zoho one enables companies to operate efficiently without investing in different systems Review collected by and hosted on G2.com.

Nothing really, best tool I've even used Review collected by and hosted on G2.com.

Very interactive

Support is quick

Navigation is easy

Loads of features

Various options to engage in business decisions

Implamentation was easy

Use system on a daily basis Review collected by and hosted on G2.com.

Creativity lacks

dash board a little out dated

Not yet intergrated with nay other systems, stand alone for now Review collected by and hosted on G2.com.

customer support, number of features, frequency of use Review collected by and hosted on G2.com.

Zoho one is a collaborative platform which will take care of employee admin, mailing, HR related activities, unlike others Review collected by and hosted on G2.com.

i think its a good service and complete soulation for the compamies Review collected by and hosted on G2.com.

until now there's noothing make me dosnt like zoho Review collected by and hosted on G2.com.

Zoho one is not just one product, but a series of interwoven products that will transform you business. Review collected by and hosted on G2.com.

Nothing. I absolutely love Zoho One and would recommend it to EVERYONE!! Review collected by and hosted on G2.com.

I Like the tools it provide

along with the integration and very easy to use further, implementation is very

easy and I

had implemented itfor 5 of myclients Review collected by and hosted on G2.com.

Nothing asof now I Like everything

and it does meet my needs Review collected by and hosted on G2.com.

It makes it easy for me to collect payment from prospective customers. I like the history that you can view on each users tab, and the customization available too. Review collected by and hosted on G2.com.

I wish it would autorequest payment from users. Right now, I manually send emails and follow up emails asking users to click a link to put their credit card info on a third party site. I wish this process was a bit smoother on the customer side. Review collected by and hosted on G2.com.

We've been using Zoho CRM for the last 5 years and when we use all the Zoho applications together then that eases the business problems. We've been using Zoho Invoices, Desk, Documents, and Projects software to manage orders, employee desks, and support tickets. It's been very smooth so far. Review collected by and hosted on G2.com.

I don't see any issue so far, I tried to think about any issue I ever encountered in the last few years, but I must say I've not encountered any error with their application, so it's a good package for the business. Review collected by and hosted on G2.com.