Zoho Analytics Pros and Cons

Zoho One offers a comprehensive suite of tools that integrate well with each other, which is great for streamlining multiple business functions in one place. The level of customisation available in some modules is useful for adapting the system to different business needs. Review collected by and hosted on G2.com.

The lead management process is frustrating for B2B companies. Zoho’s requirement to map a “Last Name” for all leads, even when only working with companies, leads to inefficient workarounds. As a B2B business, I source company details, not individual contacts, and Zoho's CRM doesn't provide a proper solution for mapping company information efficiently. The support process was also slow, and the workaround offered added more manual work, which defeats the purpose of using a CRM to streamline operations. Review collected by and hosted on G2.com.

The flexibility of Zoho's suite is fantastic, the price-point makes the Zoho One suite a no-brainer when compared with competitor tools. I love the Zoho Deluge programming language which essentially means if a function is not available in the GUI, it can be built using custom functions. Review collected by and hosted on G2.com.

Zoho's support can be a little hit and miss. We are very fortunate to work closely with a Zoho partner, Ardento who have in-house Zoho specialists. Review collected by and hosted on G2.com.

I am a digital marketer so I used this tool to measure the campaign performance in my previous organisation for followers and cx behaviour and this tool help a lot to create strategies and know the customer behaviour Review collected by and hosted on G2.com.

I think it is overall good but sometime I used to face issue when the data is big and customisation is limited on this tool. Sometime the integration also become the challenge Review collected by and hosted on G2.com.

The platform offers convenience and all relevant apps under zoho can be integrated as part of dashbords and analysitcs reports Review collected by and hosted on G2.com.

More guide documents to ensure easy integration for a few compliacted apps like Social and Analytics Review collected by and hosted on G2.com.

I like how integrated they are and easy to learn structure. Review collected by and hosted on G2.com.

Not being able to customize deepdown in the roots. Review collected by and hosted on G2.com.

I am still learning to use it, but i believe that is the next world Review collected by and hosted on G2.com.

nothing significant that i may say, i am still learning about the software Review collected by and hosted on G2.com.

I mostly use Zoho for its marketing reports. I love the amount of details it provides me for myself and my clients. I can also present findings in a professional way. Review collected by and hosted on G2.com.

Understanding how the ad ons for the packages work was a bit confusing at first, but their customer services was very helpful. Review collected by and hosted on G2.com.

It is a self service Bi, helps in generating different reports and dashboards just over few clicks. Review collected by and hosted on G2.com.

More report and column customization can better improve the product. Review collected by and hosted on G2.com.

Zoho has everyone any small company would need at affordable pricing. Review collected by and hosted on G2.com.

Too modular and all modules require different cost. Review collected by and hosted on G2.com.

customer support, number of features, frequency of use Review collected by and hosted on G2.com.

Zoho one is a collaborative platform which will take care of employee admin, mailing, HR related activities, unlike others Review collected by and hosted on G2.com.