--- title: Zoey Reviews meta_title: 'Zoey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 47 reviews by the users' company size, role or industry to find out how Zoey works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 47 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Zoey Reviews **Vendor:** Zoey **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 47 ## About Zoey Zoey is a B2B and wholesale eCommerce platform with built-in order management, designed for distributors and manufacturers who sell through field reps, inside sales teams, and self-service B2B portals. The platform handles the full B2B order lifecycle from quote to invoice. Buyers log into a branded B2B storefront and self-service portal where they can browse account-specific catalogs, check customer-specific pricing, place and track orders, reorder from purchase history, view live inventory availability synced from connected systems, and manage invoices, net terms, and payment terms. Approval workflows and purchase order processing handle the complexity of multi-user buyer accounts. Customer-specific pricing, tiered price lists, and account-level catalog management are handled natively, giving buyers a personalized experience that reduces calls to your sales and support teams. Zoey includes a native mobile sales app with full offline capability that syncs automatically when connectivity is restored. Field sales reps, delivery drivers, and trade show teams can capture orders using barcode scanning, AI-powered order ingestion that converts PDFs and images into orders, and quick order entry forms. The mobile app also supports sales quoting, product and pricing lookups, tap to pay, and customer account management in the field. The platform includes built-in CRM with sales rep attribution, sales order management, invoicing, accounts receivable consolidation, and quoting. These tools replace the need for third-party CRM, invoicing, and order management software. Zoey's no-code drag-and-drop storefront editor allows teams to customize the buyer experience without developers. A built-in data mapper simplifies integration with ERP and accounting systems without custom development. Native integrations with NetSuite and QuickBooks Online are available out of the box. Onboarding is instructor-led. Businesses get live with dedicated support from the Zoey team rather than relying on external agencies or system integrators. Zoey serves wholesale distributors and manufacturers across a wide range of B2B finished goods industries. ## Zoey Pros & Cons **What users like:** - Users value Zoey's **exceptional customer support** , noting quick responses and helpful modifications tailored to their needs. (9 reviews) - Users find Zoey's platform to be **incredibly easy to use** , enhancing efficiency and reducing time on tasks. (8 reviews) - Users praise Zoey’s **exceptional customer support** , noting quick responses and helpful modifications that enhance their experience. (5 reviews) - Users value the **high level of customizability** in Zoey, enhancing their website design and user experience. (5 reviews) - Users appreciate the **highly customizable options** of Zoey, allowing tailored solutions for unique business needs. (4 reviews) - B2B (2 reviews) - Dashboard Customization (2 reviews) - Easy Integration (2 reviews) - Flexibility (2 reviews) - Implementation Ease (2 reviews) **What users dislike:** - Users find the **poor customer support** of Zoey frustrating, impacting their overall satisfaction with the product. (3 reviews) - Users feel Zoey is **comparatively costly** and less supportive of third-party software than its rivals. (2 reviews) - Users find the **complex implementation** of Zoey challenging, especially for those who missed initial onboarding meetings. (1 reviews) - Users wish for more **flexibility in integrating third-party apps** with Zoey to enhance their overall experience. (1 reviews) - Users find **limited customization** in Zoey, which affects their overall satisfaction and flexibility in design. (1 reviews) - Onboarding Challenges (1 reviews) - Outdated Software (1 reviews) - Slow Performance (1 reviews) - Time-Consuming (1 reviews) ## Zoey Discussions - [What is Zoey used for?](https://www.g2.com/discussions/what-is-zoey-used-for) - 1 comment - [View Zoey pricing details and edition comparison](https://www.g2.com/products/zoey/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+20%3A13%3A32+-0500&secure%5Bsession_id%5D=b9f59d2a-d5bb-4185-8095-49de464314b7&secure%5Btoken%5D=ddb265ba20b7eb159d27b67ebca3f53d45aa15ca6dcd8607afbc2b2baa773c83&format=llm_user) ## Zoey Integrations - [Avalara](https://www.g2.com/products/avalara/reviews) - [Descartes Finale Inventory](https://www.g2.com/products/descartes-finale-inventory/reviews) - [Descartes Sellercloud](https://www.g2.com/products/descartes-sellercloud/reviews) - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - [Katana](https://www.g2.com/products/katana/reviews) - [Linnworks](https://www.g2.com/products/linnworks/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [ShipperHQ](https://www.g2.com/products/shipperhq/reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - [ShipWorks](https://www.g2.com/products/shipworks/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Zoey Features **Headless Commerce** - REST APIs - Extensibility **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Admin Access Rights - Internationalization - Cross Browser Support - Performance and Reliability ## Top Zoey Alternatives - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,941 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (572 reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (856 reviews)