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Zip Reviews & Product Details

Paige Z.
PZ
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zip?

More differentiated product and service would be great Review collected by and hosted on G2.com.

What do you dislike about Zip?

Relationship and product is more transactional Review collected by and hosted on G2.com.

Recommendations to others considering Zip:

Ensure that customer account team understands your customer and their buying journey Review collected by and hosted on G2.com.

What problems is Zip solving and how is that benefiting you?

None. Customers seem to like the option of payment plans Review collected by and hosted on G2.com.

Zip Overview

What is Zip?

Zip (previously Quadpay) is a leading Buy Now, Pay Later company providing fair and seamless solutions that simplify how people pay. With a growing presence across the globe, our mission is to be the first payment choice, everywhere and every day. We exist to create a world where people can live fearlessly today, knowing they’re in control of tomorrow. Focused on product innovation that puts people at the center, we put the financial well-being of our customers and merchants at the heart of everything that we do. With Zip, customers can shop anywhere and pay later, while merchants get paid upfront. Our platform empowers businesses to offer flexible payment solutions to customers online and in store without the risk. Our user-friendly solution is easily integrated without APIs. Once live, merchants can introduce their brand to millions of new consumers who already love Zip, acquiring new customers and boosting sales instantly. We are Zip, and we’re only just getting started.

Zip Details
Discussions
Zip Community
Languages Supported
English
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Product Description

With Zip, you can shop at your favorite stores and pay over four installments.

How do you position yourself against your competitors?

Quadpay is built on the world’s most user-friendly platform, allowing merchants to boost sales instantly without business or brand risk. We fit elegantly into your retail experience—from product and checkout flows to in-store POS across all locations. You get paid upfront, while we absorb all risk and fraud liability.

We make it easy to offer millennials’ preferred payment choice with instant plug & play integration. Setting up Quadpay just takes a few lines of code—no APIs required. Once you’re live, our platform can connect your brand to millions of new consumers who already love Quadpay.


Seller Details
Year Founded
2013
HQ Location
Sydney, NSW
LinkedIn® Page
www.linkedin.com
1,032 employees on LinkedIn®
Ownership
ASX: Z1P
Total Revenue (USD mm)
$122

Lauren S.
LS
Overview Provided by:

Recent Zip Reviews

GRAC-E T.
GT
GRAC-E T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zip is an amazing product for people on a budget"
Zip allows you to purchase no cash upfront! If you don't like a product send it back and get a refund no harm done!!! It's a blessing in a world wh...
Matthew L.
ML
Matthew L.Mid-Market (51-1000 emp.)
5.0 out of 5
"On first blush, Zip is intuitive and easy!"
I like that Zip is user-friendly and easily navigated. I am not a Finance/Procurement professional, so using something like this can be intimidatin...
Douglas M.
DM
Douglas M.Enterprise (> 1000 emp.)
5.0 out of 5
"Great Company to Work WIth!"
There are many things that I can say positively about Zip but I appreciate their responsiveness to returns and refunds the most. Anytime I've ever ...
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Zip Media

Zip Demo - Product Page
Zip offers a simple online ecommerce solution on the product page
Zip Demo - Pre filled Checkout
A low friction pre-filled and transparent checkout
Zip Demo - Transparent Checkout
Just a few clicks to checkout
Zip Demo - Zip In-store Experience
Seamless in-store experience to payment
Answer a few questions to help the Zip community
Have you used Zip before?
Yes

21 out of 22 Total Reviews for Zip

4.4 out of 5
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21 out of 22 Total Reviews for Zip
4.4 out of 5
21 out of 22 Total Reviews for Zip
4.4 out of 5

Zip Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for ZipQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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GRAC-E T.
GT
Shedhand
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Zip?

Zip allows you to purchase no cash upfront! If you don't like a product send it back and get a refund no harm done!!! It's a blessing in a world where the cost of living is increasingly higher than we're used to and finding money for bills is difficult. This is the one stop solution for all your needs!!! Get money! Get zippy! Review collected by and hosted on G2.com.

What do you dislike about Zip?

Zip is a credit based service so what you do matters it can be hard as they don't move much on deadlines. In the plus side they are responsive. Handy to know once this bridge is burned it's burned. Review collected by and hosted on G2.com.

What problems is Zip solving and how is that benefiting you?

Zip means I can buy the things I want, test the things I like the look of and return them if they do not suit or are not workable for the purpose I bought them for. It means I can have nice things without feeling like a bum. Its a zip on bs. And it feels nice to say yes! Review collected by and hosted on G2.com.

Douglas M.
DM
Member Inclusion and Outreach Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zip?

There are many things that I can say positively about Zip but I appreciate their responsiveness to returns and refunds the most. Anytime I've ever had an order get messed up or something go wrong on the seller's end, they are prompt to get my funds back in order and everything situated with the account. I haven't had one problem and I've done well over a hundred transactions using Zip. Review collected by and hosted on G2.com.

What do you dislike about Zip?

Nothing I dislike about Zip. Their app works the way it's supposed to, they are responsive and alert to questions and concerns. So, nothing. Review collected by and hosted on G2.com.

What problems is Zip solving and how is that benefiting you?

Zip helps me purchase things I need and want when I want them, plain and simple. Review collected by and hosted on G2.com.

Ed A.
EA
Tennis Official/Referee
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zip?

Easy and cheap way to spread out purchases, everything is quick and online, and the application is fast ad seamless Review collected by and hosted on G2.com.

What do you dislike about Zip?

I haven't found anything that I dislike about it. I wish it was available to use through more channels, however. Review collected by and hosted on G2.com.

What problems is Zip solving and how is that benefiting you?

I can purchase something upfront for no or up to 20% of the cost of the item I want. It helps not only give me plenty of time to pay off the item without having to wait for it but it also is an inexpensive way of doing that and helps build my credit rating in the process every time a payment is made. Review collected by and hosted on G2.com.

Matthew L.
ML
Sr People Business Partner
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Zip?

I like that Zip is user-friendly and easily navigated. I am not a Finance/Procurement professional, so using something like this can be intimidating at first. But it was simple! Review collected by and hosted on G2.com.

What do you dislike about Zip?

Nothing so far! I like the ease of use and simplicity of the platform! Review collected by and hosted on G2.com.

What problems is Zip solving and how is that benefiting you?

Making vendor approvals easy from start to finish and having a system that all users can navigate easily. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Zip?

There was absolutely nothing helpful about Zip. Review collected by and hosted on G2.com.

What do you dislike about Zip?

The fact that they processed 3 payments to my bank account weeks before they were supposed to. Payments were to be made every 2 weeks until full payment was achieved. Zip processed all 3 payments the week after the first payment was made. I was told by their CSR that the payments were made manually so there was nothing that they can do. I didn't set up an account to manage the payments and have not been able to set up an account after taking to Zip. HORRIBLE company. Review collected by and hosted on G2.com.

What problems is Zip solving and how is that benefiting you?

There is not benefit working with Zip, they are liars and scammers. Review collected by and hosted on G2.com.

Russell S.
RS
Marketing Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zip?

We have received very perrsonalized attention at Quadpay, in contrast to other alternative payment providers that we have used. They give off a smaller company feel in the focus that they put on those companies that use their platform. They also try their best to include each company in their brand specific marketing initiatives. Review collected by and hosted on G2.com.

What do you dislike about Zip?

We are looking to do a try before you buy option on our website, but they don't currently offer that. Although, they are willing to develop it. Review collected by and hosted on G2.com.

Recommendations to others considering Zip:

They give great personalize support, but are a smaller company in the alternative payments industry. So they aren't as sophisticated in things beyond paying in installments yet. Hopefully more to come. Review collected by and hosted on G2.com.

What problems is Zip solving and how is that benefiting you?

We are able to give our customers different ways to pay, namely a financing option that works with our higher priced products. Review collected by and hosted on G2.com.

Tyrell C.
TC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zip?

This service has been amazing for both us & our customers... allowing them to take less of a financial hit for buying the things they love. We've also seen our own AOV + CVR increases as a result. Review collected by and hosted on G2.com.

What do you dislike about Zip?

The fee is a little higher than the competition, but the service has been great Review collected by and hosted on G2.com.

Recommendations to others considering Zip:

If you run any online store using Shopify or BigCommerce - you NEED this! Review collected by and hosted on G2.com.

What problems is Zip solving and how is that benefiting you?

We're solving a financial problem for our customers that love what we sell, but may not be in the best position to always buy what they want. It's taking the pressure off by splitting their payments over time, and allowing them to get the instant gratification of buying our product. Review collected by and hosted on G2.com.

Benjamin V.
BV
Cheif Marketing Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zip?

Quadpay allows customers to increase AOV without hurting their purchasing power down the road. Review collected by and hosted on G2.com.

What do you dislike about Zip?

Quadpay hijacks the checkout and doesn't offer integrations with a bolt-on post-purchase upsell program like One Click Upsell Review collected by and hosted on G2.com.

Recommendations to others considering Zip:

Make sure you check the approval rate before installing. Review collected by and hosted on G2.com.

What problems is Zip solving and how is that benefiting you?

We are able to make bigger and better offers to customers who now have more money to spend because the purchase can be broken into 4 payments. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zip?

It was easy to integrate. The team was very helpful and responsive. We like being able to see what clients are using it and if they are repeat users. Review collected by and hosted on G2.com.

What do you dislike about Zip?

We've had some unforeseen issues pop up and it looks like it might take a little bit to figure out a workaround. We would like more in-depth reporting on who the clients are. We would also like to have more access to the marketing side of things. Review collected by and hosted on G2.com.

Recommendations to others considering Zip:

I would give it try. The integration is easy and you will see an increase in new clients Review collected by and hosted on G2.com.

What problems is Zip solving and how is that benefiting you?

Higher AOV and UPT might be attributed to this. Client's seem to like that it has made more high priced items attainable. We are seeing a higher penetration of outerwear. Review collected by and hosted on G2.com.

CW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zip?

The ease of use and increase in customer order placement Review collected by and hosted on G2.com.

What do you dislike about Zip?

Everything is great! We have no complaints. Review collected by and hosted on G2.com.

What problems is Zip solving and how is that benefiting you?

Offering our products at a lower price for customers to make payments in increments. Review collected by and hosted on G2.com.