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Zintro Reviews & Provider Details

Verified User in Marketing and Advertising
GM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Zintro helped with:

Zintro has helped us recruit for two projects and so far have provided excellent experts for our market research. They are able to find hard to reach leaders from fortune 5000 companies with quick turnaround. They also have excellent project management and are very responsive to our questions and needs. Review collected by and hosted on G2.com.

What do you like best about Zintro?

Project management, and quick communication

Great panel of experts from large enterprises Review collected by and hosted on G2.com.

What do you dislike about Zintro?

It is a little pricey, but for the quality of experts it is worth it Review collected by and hosted on G2.com.

What problems is Zintro solving and how is that benefiting you?

We've struggled with finding a resource for recruiting experts across the B2B tech industry in the past. Zintro had exactly the folks we were looking for. We also work very fast paced, which Zintro is able to accommodate with their quick turnaround. Review collected by and hosted on G2.com.

Zintro Overview

What is Zintro?

Zintro is a research sample provider and expert network that helps companies affordably source and engage highly specialized participants & experts for market research interviews, expert interviews, surveys, diligence, consulting, and project work. Zintro's 1,000,000+ experts span thousands of specializations across industry sectors and geographies. Zintro specializes in finding the best experts for the job, at reasonable prices (20-50% lower than the market average).

Zintro Details
Discussions
Zintro Community
Languages Supported
German, English, French, Hindi, Portuguese, Russian, Spanish
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Provider Description

Zintro is an expert network that helps companies affordably source and engage highly specialized experts (i.e. SMEs, KOLs, Industry DMs/Participants, Consultants) for market research interviews, surveys, diligence, and project work. Zintro's 150,000+ on-platform experts span thousands of specializations across industry sectors and geographies.


Seller Details
Seller
Zintro
Year Founded
2007
HQ Location
Boston, MA
Twitter
@Zintro
16,021 Twitter followers
LinkedIn® Page
www.linkedin.com
391 employees on LinkedIn®

Tyler L.
TL
Overview Provided by:
Co-CEO at Zintro

Recent Zintro Reviews

Alan R.
AR
Alan R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Well organized and cost effective"
Very well organized. They communcate regularly.
Kayla H.
KH
Kayla H.Mid-Market (51-1000 emp.)
5.0 out of 5
"best recruitment partner experience I have had."
The team at Zintro is laid back yet methodical. They make you feel at ease and let you know they can solve any questions or doubts you may have. Ad...
Verified User
P
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Zintro = 10/10!"
The Zintro team is organized, timely and extremely effecient. I never have to nag them for updates or wonder how the recruit is going because they ...

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21 out of 22 Total Reviews for Zintro

5.0 out of 5
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21 out of 22 Total Reviews for Zintro
5.0 out of 5
21 out of 22 Total Reviews for Zintro
5.0 out of 5

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Kayla H.
KH
Engagement Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zintro?

The team at Zintro is laid back yet methodical. They make you feel at ease and let you know they can solve any questions or doubts you may have. Additionally, they worked very quickly and barely needed any of our input, making my job so much easier. Review collected by and hosted on G2.com.

What do you dislike about Zintro?

Nothing comes to mind, the process was smooth and easy. Review collected by and hosted on G2.com.

Recommendations to others considering Zintro:

The team is great and attentitve and they have such a wide network, you can tell participants themselves love working with Zintro. Review collected by and hosted on G2.com.

What problems is Zintro solving and how is that benefiting you?

We were nervouse to work with a recruitment partner for a project we were doing where we had a very specific set of critiera and built in extra time to our project timeline as we were unsure we would be able to find the right candidates. We found Zintro and from start to finish the project and recruitment went seamlessley. From kick-off to wrap-up the team was more than helpful and provided everything we needed and more. Review collected by and hosted on G2.com.

Claudia S.
CS
Client Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zintro?

They have a quality, consistent team who cares about their clients and will always be transparent into what they can/can't do. If there are things they aren't confident in doing, they'll always come with suggestions on how we could achieve our goals. They're very communicative and collaborative throughout every project. Review collected by and hosted on G2.com.

What do you dislike about Zintro?

To be honest, I can't think of any downsides. Review collected by and hosted on G2.com.

Recommendations to others considering Zintro:

Zintro has a team of experts who have been working in this field and with the company for a long time, I suggest trusting their recommendations and asking questions when clarity is needed. They're always happy to explain their reasoning further and willing to find solutions to obstacles. Market research takes time and it's not cheap to get quality results, however Zintro continues to be fast-paced and can make recommendations that will work within your budget. Review collected by and hosted on G2.com.

What problems is Zintro solving and how is that benefiting you?

My organization is a marketing agency focused on delivering data-driven corporate positioning to clients across the technology space. We test positioning concepts with the market and part of that is testing with the ideal target audience (prospects) for our clients in either online focus groups or 1:1 interviews. Regardless of how technical the study is, the title levels or company sizes and industries we're looking for, Zintro is always transparent about the feasibility, timing and costs and will provide guidance if changes are needed to best fulfill our needs. We've partnered with them for over 4 years and over 50 projects and have yet to be disappointed. Our data-driven insights have improved due to the quality of participants they help us recruit and our clients rave about how spot-on the participant profiles are and how valuable the insights are. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zintro?

They're quick to respond over email, whether it's quoting a project or just answering questions. They clearly care very much about their client relationships and are willing to flex for our needs, which is especially helpful when we have tight deadlines. Review collected by and hosted on G2.com.

What do you dislike about Zintro?

They've turned us away on a few occasions due to low confidence that they could target our more niche research audiences. While it's sometimes disappointing, I appreciate that they know their boundaries and don't want to waste our time. Review collected by and hosted on G2.com.

Recommendations to others considering Zintro:

Zintro is great to work with, and they're so clearly passionate and enthusiastic about what they do. While they can sometimes struggle with more niche B2B audiences, they're always transparent about what is or isn't feasible for them, and they approach every interaction with the utmost respect. For branding agencies like ours, Zintro is a great research partner to have in your back pocket — I highly recommend requesting quotes from them for research needs and seeing what they can do! Review collected by and hosted on G2.com.

What problems is Zintro solving and how is that benefiting you?

Zintro is great at meeting our qualitative research needs! They're highly responsive and willing to move quickly when necessary, which allows our agency to reliably deliver quality work for our clients. We mostly do research with B2B audiences, which aren't always the easiest to recruit, but Zintro's network of experts has been consistently great. Their rates tend to be competitive against other research partners as well, which is always a bonus both for us and our clients. Review collected by and hosted on G2.com.

Alan R.
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zintro?

Very well organized. They communcate regularly. Review collected by and hosted on G2.com.

What do you dislike about Zintro?

No downsides. They delivered as promised. Review collected by and hosted on G2.com.

What problems is Zintro solving and how is that benefiting you?

Zintro connected us with knowledgeable participants who helped us with a strategic market analysis. Review collected by and hosted on G2.com.

Verified User in Market Research
PM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zintro?

The Zintro team is organized, timely and extremely effecient. I never have to nag them for updates or wonder how the recruit is going because they are on top of it. They are also extremely flexible and understanding if specs change and we need to switch gears. Review collected by and hosted on G2.com.

What do you dislike about Zintro?

Zintro's fees are on the higher end, but you absolutely get what you pay for with them. Review collected by and hosted on G2.com.

What problems is Zintro solving and how is that benefiting you?

Zintro searches all of the cracks and crevices to find you the exact (super niche) recruits you're looking for. Review collected by and hosted on G2.com.

Verified User in Market Research
PM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zintro?

Fantastic customer service and best respondents Review collected by and hosted on G2.com.

What do you dislike about Zintro?

Nothing, I've never had an issue with Zintro Review collected by and hosted on G2.com.

Recommendations to others considering Zintro:

Give them a try, they're the best recruiters in the business Review collected by and hosted on G2.com.

What problems is Zintro solving and how is that benefiting you?

Finding a specific B2B audience for qualitative interivews Review collected by and hosted on G2.com.

Verified User in Market Research
GM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task Zintro helped with:

We kind of compete against Zintro but also work with them. When we can't find certain participants, they help us and vice versa. They help us particularly in one niche segment. Review collected by and hosted on G2.com.

What do you like best about Zintro?

Their wide reach and ability to dig in. They are strong globally and can go deep into the weeds to find exact fits instead of just scratching the surface. They almost always give optionality when it comes to picking the best fit while some other companies strongarm us into picking anyone that broadly fits our criteria. Review collected by and hosted on G2.com.

What do you dislike about Zintro?

They're expensive for us since but we're able to mark Zintro's work up and keep our customers happy at the same time. I'd rather fill a project and have a happy customer come back than have a perfect margin on every transaction. It pays off in the long run. They also work with a lot of the same people in our panel already, so they have to custom recruit new people. Review collected by and hosted on G2.com.

What problems is Zintro solving and how is that benefiting you?

We don't have the human resources Zintro has or the brand name. We also do a lot more panel work so our participants can get "stale" for some of our top customers. By using Zintro, they're getting fresh people with great insights. I also appreciate their expertise in recruiting. Much better than some of the other recruiters I've used. Review collected by and hosted on G2.com.

Verified User in Computer Software
GC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Zintro helped with:

getting a few experts for our crypto GTM launch strategy

main focus was financial+legal repercussions of raising money through a DAO Review collected by and hosted on G2.com.

What do you like best about Zintro?

project leads were thoughtful and seemed to know what they were doing

they presented qualified and interested people for us to select

easy decision for us since 4/5 of the people they presented were qualified Review collected by and hosted on G2.com.

What do you dislike about Zintro?

no complaints from me

it would have been nice if they had a platform that integrated with Asana and our other tools but it was fine working through email

the project leads also didn't know a ton about crypto themselves Review collected by and hosted on G2.com.

What problems is Zintro solving and how is that benefiting you?

this saved us a lot of headaches and time

we had been reaching out to people ourselves and through our investors

these experts helped us navigate the regulatory landscape and helped us prepare for what's likely to come following announcements by the gov Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Zintro helped with:

Zintro reached out to me via cold email. I decided to give them a try on a research project. They completed a large healthcare project with us this month. They helped us get 150 participants ranging from patients with a rare disease to doctors that treat the disease to purchasing decision makers at hospitals. These were 60 minute IDI's.

They were able to fill our project in 11 days. Review collected by and hosted on G2.com.

What do you like best about Zintro?

I liked how myself and three associates didn't have to do much. Our zintro project mnagers organized each participant list and showed participant qualifications for us to review. We picked the ones we liked and they took care of scheduling and paying them.

All but 2 of the 150 participants were really good, and for the two that weren't, we cut the call off before 10 minutes and Zintro found us two replacements that day.

Strong management and organization from their two PM's. Review collected by and hosted on G2.com.

What do you dislike about Zintro?

Nothing. This was truly an all around great experience and a strong first impression. We were prepared to use guidepoint as a backup but we didn't have to, luckily. Review collected by and hosted on G2.com.

Recommendations to others considering Zintro:

Give them a try! I hadn't heard of them before this project but the experience was really good. Review collected by and hosted on G2.com.

What problems is Zintro solving and how is that benefiting you?

They helped us feel confident that they could get all of the participants without us having to resort to other vendors. Every time we use multiple vendors, the overlapping experts provide a lot of noise that we have to deal with.

I realized that sometimes answering a cold email can lead to a new great vendor! I always rejected cold emails without reviewing them. Review collected by and hosted on G2.com.

Verified User in Computer Hardware
MC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Zintro helped with:

We use zintro to speak with people in the IoT space. They're able to provide us with software decision makers for interviews as well as consumers using alternative products. We request to speak with a set number of people and zintro then shares profiles for us to review and book a time with. Review collected by and hosted on G2.com.

What do you like best about Zintro?

The overall experience. They're fast, dilligent, and sharp. We usually are able to review profiles within 24 hrs.

They also have a project model where we don't pay until we interview people and owe them nothing if they don't find us participants. This is more flexible than what similar services I've used like Coleman or GLG offer. Review collected by and hosted on G2.com.

What do you dislike about Zintro?

They only recruit participants and dont do any other market research work. Some other services are able to give us insights and reports that summarize the results.

They're a lot more expensive than panel providers we've used like respondent.io and pollfish. Review collected by and hosted on G2.com.

Recommendations to others considering Zintro:

I would put them head to head with other expert nettworks on price, speed, ease of doing business with, etc.

If you're using panels to source participants, I would use panels first and then go to zintro to fill what is left. Review collected by and hosted on G2.com.

What problems is Zintro solving and how is that benefiting you?

we are solving the challenges of finding people to interview. We have done this internally and used dozens of tools/services to find participants. We usually try a combination of respondent.io, pollfish, cold messaging on linkedin, and traditional expert networks.

What I like about zintro is that they don't rely on panels so we almost always have "fresh" participants. We've found some panels recycle the same IoT experts over and over. Review collected by and hosted on G2.com.