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Zinc Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Zinc Media

Zinc Demo - Checks for every type of growing business
With our range of off-the-shelf checks, you can simply toggle on and off your required checks and create custom packages for easy reuse.
Zinc Demo - We'll let the numbers do the talking
With an average 3-day check turnaround and efficient customer support stats, you and your candidates will never be left in the lurch.
Zinc Demo - Loved by a range of growing & global businesses
With a customer churn rate of less than 1%, it proves that once customers switch to Zinc, they don't look back.
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Zinc Reviews (170)

Reviews

Zinc Reviews (170)

4.7
170 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and quick turnaround on background checks, which significantly streamlines the hiring process. The platform's intuitive interface and efficient customer support enhance the overall experience, allowing teams to save time and reduce manual work. However, some users note that certain checks can take longer than expected, particularly in specific regions.

Pros & Cons

Generated from real user reviews
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Penny S.
PS
People and culture coordinator
Mid-Market (51-1000 emp.)
"Seamless HR Integration That Saves Time, Backed by Great Support"
What do you like best about Zinc?

How the system is linked with our recruitment and HR systems making all checks and paper work sycn automatically and saves us so much time not having to check multiple systems.

Shows where all the checks are when being processed and is simple to set up packages to work for the foundation.

Customer service and support is great, teams are alwyas incredible helpful and offer help and answers when needed. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

When a check is outstanding the chat bot isn't helpful as it doesn't give a reason as to why . We have had an enhanced check outstanding for a long time overdue and it couldn't share any information as to why or say that the colleague needed to escalate to the DBS service. It would have been nice for the prompt or this to have been flagged to us. Review collected by and hosted on G2.com.

Imogen B.
IB
HR Assistant
Mid-Market (51-1000 emp.)
"Great Background Checking tool - has transformed our onboarding processes."
What do you like best about Zinc?

It’s great that it integrates with our ATS and HR systems. We’ve set up different packages for different job roles, which means checks are automatically sent to candidates when they’re hired. The ability to customise packages is really useful for us as a firm providing an array of services, because different teams need different levels of coverage.

Our account manager is always quick to respond, and no issue we’ve had has ever gone unsolved. Checks are returned quickly and efficiently. We use Zinc every day, and it’s super user-friendly, clear, and easy to read. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

We have had no issues using Zinc since joining. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Highly Customizable, Fast Performance, and Great Value with Strong Support"
What do you like best about Zinc?

what I like best about Zinc is how customisable it is in the settings and how much information it can collect for you. i think the pricing is really reasonable for the support it offers. i think it performance is really good and it returns the majority of the information increadile quickly. the ai support is very good at answering questions as well. I think the intergration with other systems like google is good Review collected by and hosted on G2.com.

What do you dislike about Zinc?

one area of improvement is when the checks are complete i think it would be best if they were ordered in the when they were completed. i also think Zinc sends a few too many emails for each update. I think the integration with workable could be improved. i think another area of improvement for references if after the reference has not replied after being contacted 5 times they should automatically prompt the employee to provide reference details again. i think they could also send more reminders to the individual to complete the information where needed Review collected by and hosted on G2.com.

Response from Rushali Natarajan of Zinc

Hi there!

Thanks so much for the review, and for sharing such detailed feedback.

We’re really glad Zinc is hitting the mark on flexibility and speed. It’s great to hear the settings feel genuinely customisable, that you’re able to collect the information you need, and that checks are coming back quickly. We’re also pleased you’re finding good value in the pricing, support, and our AI help.

Thanks as well for the thoughtful suggestions. Feedback like this helps us improve, and we’ll share it with the relevant teams.

Appreciate you taking time to leave us a review, we hope you continue to have a pleasant experience using Zinc⚡️

Best,

Rushali Natarajan

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"Zinc Is Fast, User-Friendly, and Fully Autonomous"
What do you like best about Zinc?

Zinc is fast, user friendly, and totally autonomous. It has completely reduced our admin, with us only having to review the report and download it for our records once done! Zinc does all the work for us. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

I can't think of any! It has been super easy to use. Review collected by and hosted on G2.com.

Josias D.
JD
RPA Development Lead
Small-Business (50 or fewer emp.)
"Intuitive, Seamless Background Checks with Flexible Pay-Per-Use Pricing"
What do you like best about Zinc?

The platform is extremely easy to use and intuitive. Onboarding takes just a few minutes, and running background checks for international contractors is seamless from start to finish. The pay-per-use pricing model is a huge plus for small companies like ours — no need for a subscription when you only need occasional checks. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

Honestly, not much to complain about. As a small company that only runs occasional checks, the main thing I'd love to see is more reporting or dashboard visibility over past checks, but it's a minor point. Review collected by and hosted on G2.com.

Response from Rushali Natarajan of Zinc

Hi Josias, thanks so much for leaving us such lovely feedback. It's great to hear that your experience with Zinc has been easy, intuitive, and seamless.

Thank you for the note regarding more visibility on checks dashboards, I will be sure to relay this our the product team.

Thanks once again and I hope you continue to have a pleasant experience using Zinc.

Best,

Rushali

Matt N.
MN
Talent Acquisition Manager
Mid-Market (51-1000 emp.)
"Excellent Candidate Experience and Lightning Fast Reference Checks"
What do you like best about Zinc?

The candidate experience is excellent. We are consistently impressed by how simple the process is for candidates and how quickly references are completed. Using Zinc has reduced the time it takes to return core checks by around 80%. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

Very little, it’s a strong platform. Our onboarding experience has been excellent, and we’ve had no major issues so far. Review collected by and hosted on G2.com.

Emily C.
EC
Senior Resourcing Advisor
Enterprise (> 1000 emp.)
"Seamless, User‑Friendly, and Well‑Integrated"
What do you like best about Zinc?

What I like best about Zinc is how user‑friendly it is. It has made my role, and my colleagues’ day‑to‑day work, much easier and more efficient, while also significantly improving the overall experience for our candidates. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

There isn’t much to dislike about Zinc. If anything, a potential improvement would be having direct access to live chat with customer support, rather than needing to go through the chatbot Review collected by and hosted on G2.com.

Isobel K.
IK
People Experience Manager
Mid-Market (51-1000 emp.)
"Super Easy Check Creation and Fast Turnaround"
What do you like best about Zinc?

So easy to create and customise your own checks, to send them and very quick to receive them back too. Also great customer service. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

I would love to be able to see more of the backend/admin side that I've been shown before on my Trumpet page e.g. how many checks have we used/how many left Review collected by and hosted on G2.com.

Hannah B.
HB
People Operations Consultant
Mid-Market (51-1000 emp.)
"Seamless, User-Friendly Platform That Fits Our Onboarding Perfectly"
What do you like best about Zinc?

Zinc is an incredibly user-friendly platform, both from an administrator and user perspective. It is seemless and fits well into our onboarding processes. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

When we have needed urgent support it hasn't always been as instant as we would like, however we have seen improvements in this area. Review collected by and hosted on G2.com.

DT
Talent Acquisition Partner
Mid-Market (51-1000 emp.)
"Easy to Use and Speeds Up Checks for Everyone"
What do you like best about Zinc?

Easy to use for candidates, external reference providers and me and my team. Helped bring down time taken for checks to complete. Review collected by and hosted on G2.com.

What do you dislike about Zinc?

I cannot think of a single thing I dislike about Zinc. Review collected by and hosted on G2.com.

Response from Rushali Natarajan of Zinc

Thank you so much for your review, Dale. We’re so glad to hear Zinc has made background checks quicker and far more delightful for both your candidates and your team.

Thanks for choosing Zinc and taking the time to leave feedback! ⚡️

Best,

Rushali

Questions about Zinc? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Margaret D.
MD
Margaret Dwyer
Last activity almost 2 years ago

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

Average Discount

7%

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Screening and Assessments
Compliance
Dashboard
Real-Time Tracking
Platform Search
Alerts and Notifications
Integrations
Mobility
Automated
Reports
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Zinc