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Zight Reviews & Product Details - Page 3

Zight Overview

What is Zight?

Zight is an award-winning and top-rated solution with a community of over 4M users and growing who are finding freedom with visual asynchronous communication. Zight scales with you, is easy to use and eliminates the need to use different applications for screenshots, GIFs, screen recordings, and web recordings. Zight is used for internal and external communication across teams, helping organizations save hundreds of people hours, reducing productivity losses caused by poor communication and misunderstanding, and eliminating unnecessary and draining meetings.

Zight Details
Discussions
Zight Community
Languages Supported
English
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Product Description

Share information faster with visual context for added clarity. Create, annotate, and share screenshots, videos, screen recordings, GIFs, and more.


Seller Details
Seller
Zight
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@cloudapp
14 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
Description

Zight provides a video communication platform to help businesses create personalized videos for marketing, sales, and customer engagement, improving customer interactions.


Scott S.
SS
Overview Provided by:
CEO at CloudApp | Skip The Meeting, Send A Video

Recent Zight Reviews

Adrian v.
AV
Adrian v.Small-Business (50 or fewer emp.)
5.0 out of 5
"Daily used tool!"
Zight is a great tool to have in your digital toolbox. It's handy, it's fast, and it is a good memory base as well. I use it every day.
Nancy D.
ND
Nancy D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zight is right for me."
With a free option that I can use every day, I can make very good-quality video clips with ease. Easy to use, the editing features are perfect for ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Create and distribute screen recordings with ease"
Zight allows me to create, edit, and distribute screenshots and screen recordings.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Zight Media

Zight Demo - Capture recordings, GIFs, and screenshots
Capture anything on your screen, or use your webcam.
Zight Demo - Edit, annotate, and draw to give quick feedback
Quickly edit and annotate your images to get convey the right message.
Zight Demo - Share your content anywhere
Share videos, screenshots, screen recordings, and other files anywhere via a URL.
Zight Demo - Share information quicker and with more context and clarity using a top rated solution for annotated screenshots
Capture your entire screen or a selected area.
Answer a few questions to help the Zight community
Have you used Zight before?
Yes

Video Reviews

1,226 Zight Reviews

4.6 out of 5
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1,226 Zight Reviews
4.6 out of 5
1,226 Zight Reviews
4.6 out of 5

Zight Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZightQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
David B.
DB
Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

My favorite thing about Zight is that it works in a very straightforward manner. The options are laid out, you can see what you're setting up before you hit record, and you can't miss where your videos go once completed. Review collected by and hosted on G2.com.

What do you dislike about Zight?

The chrome extension often logs me out and can be a pain to log back in. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Zight helps me convey complex information to clients about their web projects that would otherwise involve a lot of phone calls and back and forth emails. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hi David,

Thanks for your review! We're glad to hear you find Zight functional as well as a time saver and easy to use for conveying complex information to clients.

We also appreciate your feedback about the Chrome extension and apologize for any inconvenience. If you experience any issues in the future, please reach out to our support at support@zight.com and we would be happy to promptly assist.

Thanks again!

The Zight Team

Lauren R.
LR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

Zight is easy to use and makes recording simple. I like that I can discard a video if it doesn't meet my standards and start over quickly. I also like that I can choose to share a specific tab or window. Review collected by and hosted on G2.com.

What do you dislike about Zight?

I wish that I could edit clips together. Sometimes I've recorded 5 minutes of training but then mess up. It would be nice if I could save that and easily match it with a better ending Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Zight is helping me to train various different groups on new processes. This will allow me to share 1 video recording per group rather than host various live sessions. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hi Lauren,

Thank you for sharing your thoughts and feedback on Zight. We greatly appreciate your insights and are thrilled to hear that you find Zight easy to use and efficient for your recording needs.

It's also fantastic to hear how Zight is positively impacting your training efforts. The ability to create and share recorded videos across various groups is indeed a time-saving and efficient solution. By reducing the need for multiple live sessions, Zight enables you to streamline your training process and reach different groups effectively with a single recording - plus, you can even save these to a collection and share out that link.

We also understand your desire for the ability to edit clips. With any of Zight's paid plans, you have the ability to not only trim your recordings but also split out unwanted content. This means that if you ever encounter a situation where you've recorded a training session and need to redo a specific part, you can easily keep recording, capture the desired segment, and then edit out any unwanted portions. This functionality provides you with the flexibility to seamlessly match your recordings with a better ending, ensuring a polished and professional final product.

Thank you again for your feedback and for choosing Zight for your recording and training needs. If you have any further suggestions or questions, please don't hesitate to reach out to us!

The Zight Team

Anthony A.
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

I am able to provide a visual reference for our developers so they can see issues. They are also able to see the steps that I take when doing a task. Sometimes this is helpful for them because we think differently, other times they see that I am doing something wrong and can show me the correct way. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Whenever I am opening back up the browser, it asks me to log back in. I am not sure why I have to do this each time, but after logging in, I have to close the window and reopen the browser. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

I am able to give an actual example of the issue I am having with my developers and how I am getting to that, without typing it all up in an email which can not always be communicated correctly. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hi Anthony,

Thank you for sharing your review and providing valuable feedback on Zight. We're glad to hear that you find Zight beneficial for providing visual references to your developers. Being able to showcase issues and demonstrate the steps you take during a task can greatly enhance communication and understanding between team members. It's fantastic to know that this feature has been helpful in bridging any differences in thinking and enabling your developers to guide you in the correct direction when necessary.

We apologize for the inconvenience you've experienced with the login process. We understand how repeated logins can disrupt your workflow. We appreciate your feedback, and we encourage you to reach out to our support team at support@zight.com so we can help address this issue.

We value your input and are committed to continually improving our product. If you have any further suggestions or encounter any other issues, please don't hesitate to reach out to our support team.

Best regards,

The Zight Team

Kelly M.
KM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zight?

I like the effortlessness of the software. Its nice that it is so accessible on my desktop and that it automatically copies to my clickboard. It saves me SO much time!! Review collected by and hosted on G2.com.

What do you dislike about Zight?

Nothing so far. The only thing is that you have to have an account, its not free. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Helping create instructional videos for my clients to follow. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hi Kelly,

Thank you for the great review! We're thrilled to hear that you find Zight effortless and accessible on your desktop. The automatic copying to your clipboard is designed to make your experience seamless, and we're happy to hear it's saving you so much time!

Regarding the account requirement, Zight does have a free plan for all users that does require you to sign up for an account. If there's anything we can do to help with concerns about your Zight plan, please reach out and we would be happy to further assist.

Thanks again!

The Zight Team

Adi G.
AG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

I used CloudApp for sharing and storing my favorite files. However, over the years, something went wrong with the company. What is the reason behind their awful branding? Review collected by and hosted on G2.com.

What do you dislike about Zight?

Almost everything is disappointing! The name, logo, inability to search files like before, awful website, terrible Mac app, slowness, and numerous other issues. It's truly disappointing. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Unfortunately, they don't solve anything. The problem is that Zight is trying to do everything, but they do everything absolutely disastrously. Their screensharing videos and photos are awful, and they lack an iOS app. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hi Adi,

We appreciate your feedback and understand your concerns about the changes in our product and branding. We're genuinely sorry to hear that you miss the old CloudApp and that you're dissatisfied with Zight.

We acknowledge that change can be challenging, and we're committed to addressing your feedback. Your comments about branding and various product aspects are noted, and we will use them as valuable input for our ongoing efforts to improve Zight.

While we've made changes to our product, our goal is to continue evolving to meet the needs of our users and provide a reliable and stable solution. We understand that our transition may not have met your expectations, and we apologize for any inconvenience you've experienced. Please feel free to reach out to us at any time at support@zight.com, and we would be more than happy to address any specific issues you are having with the app.

Thank you again for taking the time to share your thoughts with us.

The Zight Team

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

Being able to quickly share images and videos with team members. Review collected by and hosted on G2.com.

What do you dislike about Zight?

I wish saving annotated images was faster! Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

I frequently need to share quick video clips or images (sometimes with annotations) with team members and Zight makes it easy to do so. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hi there!

Thanks for your awesome review! We're glad Zight is a daily essential for you and beneficial for sharing screenshots and videos quickly with your team.

Please don't hesitate to reach out if you are experiencing any issues with timing in saving annotated images as we want to ensure you are having the best experience and able to share that content quickly with ease.

The Zight Team

AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

I really enjoy the video recording feature. Saves me plenty of time trying to explain something to someone! Easy to use and accessbile to anyone. Review collected by and hosted on G2.com.

What do you dislike about Zight?

The screenshot quality is not the best. Using Windows Snip it Tool has better quality compared to Zight. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

I appreciate the fact we can use a snapshot as credible evidence versus going off word of mouth. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hello Adilea,

Thanks for sharing your thoughts! We're thrilled you're enjoying Zight's video recording feature for efficient communication while saving time.

We would love to help dig into your screenshot quality to better understand your experience - please feel free to reach out to support at any time and we'd be happy to take a look and help out: support@zight.com.

Your feedback is valuable and we appreciate you taking the time to write a review and share with us and the community.

The Zight Team

Ryan E.
RE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

This app is so convenient and save me so much time. The extension makes it easy to create a screenshot or record a video. So helpful, especially being remote. Review collected by and hosted on G2.com.

What do you dislike about Zight?

It was hard for me to figure out how to capture different screens or apps outside of my browser. Its been smooth sailing since I figured it out. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

The need to schedule a meeting to do a walk through or training. Simply record it and it can be shared and viewed at the recipients convenience. Relaces "print screen." Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hello Ryan,

Thank you so much for taking the time to write such a positive review! We're thrilled to hear that you find Zight convenient and time-saving.

We appreciate your support and are delighted that Zight has been beneficial for your remote work needs. If you have any further feedback or suggestions, feel free to share them with us. We're here to enhance your experience with Zight.

The Zight Team

Verified User in Information Technology and Services
TI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

It seems to combine the all best features of the other apps I've tried and given up on, I have been using Zight for a few weeks now and have recommended it to several co-workers as well. Review collected by and hosted on G2.com.

What do you dislike about Zight?

There seems to be a weird quirk with my MX Master 3 mouse, Zight & Zoom - the shortcuts to trigger a capture work as expected EVERYWHERE except if I am in an active Zoom call and try to use the button I have configured for mute/unmute (which has nothing to do with ZIght), it triggers a capture. Not enough of an issue to stop me from using Zight daily! Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Zight simplifies screen capture and makes it easy to create a quick walk thru. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Thank you for your positive review of Zight! We're glad you find it to be a powerful combination of the best features from other apps you've tried. Glad to hear you are experiencing the benefits of Zight and how the app simplifies screen capture and enables quick walk-throughs for your convenience.

We also appreciate your support and word-of-mouth recommendations to co-workers!

The Zight Team

Wolf-Ekkehard H.
WH
Global Solutions Consultant (Senior Level)
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zight?

I like how easy it is to capture a gif and send it, but when I need something longer, I like that I can narrate and be on video while talking about my screen. I have never used or seen a competitor outside of just using the native screen recording function or Quicktime. Review collected by and hosted on G2.com.

What do you dislike about Zight?

In general, there's not anything I don't really like -- it takes time to process videos, and that's just life, but if I want to just share a link and not go view it myself then I can do that almost immediately. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Working in solutions, I am often asked about specific features or functionality of applications -- this allows me to show and explain them without sending very long videos or directing people to help centers -- it is much more personalized and digestable. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hello!

Thank you for taking the time to share your review on Zight. We appreciate your feedback and are delighted to hear about your positive experiences with the application.

We're glad to know that you find Zight convenient for capturing and sending GIFs. It's great that you can easily narrate and record videos while discussing your screen and personalizing your message. By enabling you to go beyond the limitations of native screen recording functions or QuickTime, Zight offers a more comprehensive and interactive approach to sharing information.

Thank you again for your review, and we're thrilled that Zight has been beneficial to you in your work. If you have any further feedback or suggestions, please don't hesitate to let us know.

The Zight Team