ZeroFox Pricing Overview

What I appreciate most about ZeroFox is its proactive approach to digital threat intelligence. The platform is very intuitive and provides real-time alerts that help us stay ahead of potential risks across social media, surface, deep, and dark web. The automated takedown feature is especially useful—it saves a lot of manual effort and ensures threats are addressed quickly. The dashboard is clean and easy to navigate, making it simple to monitor and respond to incidents efficiently. Review collected by and hosted on G2.com.

While ZeroFox is a powerful tool, I feel there’s room for improvement in terms of integration with other security platforms. Sometimes the customization options for alerts and reports can be a bit limited, and having more flexibility there would make it even more effective. Also, initial setup and tuning might require some time and support, especially for new users Review collected by and hosted on G2.com.

I really appreciate the fact that ZeroFox provides notifications on issues that I wasn't initially aware of. This feature is extremely helpful as it allows us to address potential problems proactively. Furthermore, ZeroFox's ability to take down content is impressive, even though the success rate can vary. Nevertheless, we've experienced some notable successes in using this tool. I find the concept of escalated alerts particularly valuable because the tool captures a large volume of alerts and they have a team to vet and escalate the most critical ones for us. Trusting ZeroFox to find social media accounts and website domains impersonating our brand saves my team a tremendous amount of time and energy by automating what would otherwise be a labor-intensive and manual process, but it’s not always perfect. Review collected by and hosted on G2.com.

This concept of escalated alerts is really helpful, but there are times when alerts we would be highly concerned with are not escalated and alerts of little concern are escalated. Though this improved over time with better communication, it was initially problematic. Additionally, I'm frustrated by the varying success rate of ZeroFox's takedown ability, as it does not consistently achieve successful content removal, which can be attributed to platform limitations but is nonetheless a limitation. It also can take several weeks for a takedown to be successful. I'm confused and frustrated by alerts concerning content violations that are notified years after the content's original creation, which I assumed would only be a problem early on, but it persists. Lastly, I see limitations in ZeroFox's social media coverage, particularly the lack of alerts related to LinkedIn and inadequate monitoring capabilities for platforms like Facebook and Instagram. Review collected by and hosted on G2.com.