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Crunchtime Ops Execution Reviews & Product Details

Zenput by Crunchtime is operations execution software that helps multi-unit restaurant and convenience store operators drive consistent operations and fuel growth. Top operators like Chipotle, Sweetgreen, and Gong cha use Zenput to make sure stores are guest-ready every shift, know what's happening in stores, and execute on corporate strategy in every location.

Product Website

Seller

Crunchtime

Discussions

Crunchtime Ops Execution Community

Languages Supported

Arabic, Czech, Danish, German, English, French, Indonesian, Italian, Japanese, Central Khmer, Korean, Dutch, Norwegian, Polish, Portuguese, Spanish, Tamil, Thai, Turkish, Chinese (Simplified)

Overview by

Thao Littler

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Crunchtime Ops Execution Integrations

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Verified by Crunchtime Ops Execution

Crunchtime Ops Execution Media

Crunchtime Ops Execution Demo - The Zenput platform

Zenput is available on desktop and mobile including iOS, Android, and Windows.

Crunchtime Ops Execution Demo - Ensure the right work gets done

Zenput forms include many built-in checks, like photo validation, so operators can feel confident that their stores are doing the right work every shift.

Crunchtime Ops Execution Demo - Track and improve food safety

Operators can purchase or rent equipment through Zenput Temperature Monitoring -- or use their own Zenput-approved Bluetooth temperature monitor.

Discover how GoTo Foods, the platform company behind brands like Auntie Anne's, Cinnabon, and Jamba, is transforming operations across 6,600 locations in 60 countries using Zenput.

Learn how Tacala Companies ensures work is being done correctly and on time in every location.

G2 reviews are authentic and verified.

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Robert W.

Enterprise (> 1000 emp.)

7/18/2023

"Streamlining checklists for success"

5/5

What do you like best about Crunchtime Ops Execution?

Zenpout has allowed our front line employees to streamline their checklist tasks and ensure they are not missing anything. Going digital is the way of the future Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

Zenput has been fairly straightforward and easy to use so far. With the custimizability that fits our needs it leaves little to be desired at this time Review collected by and hosted on G2.com.

Verified User in Restaurants

Mid-Market (51-1000 emp.)

7/18/2023

"Very solid out of the box system"

4/5

What do you like best about Crunchtime Ops Execution?

Zenput is certainly a leader in the checklist / ops execution software space. 90% of the time, it meets our needs with little to no issues. Implementation was smooth outside of the sensors. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

I would prefer a bit more individualized account management, and customizeability. We struggle with the rigidity of the system about 10% of the time. I think the hardware could also use more attention - bluetooth connectivity is an issue and the hardware is expensive on top of monthly subscriptions. Review collected by and hosted on G2.com.

Rhalia L.

Mid-Market (51-1000 emp.)

8/15/2023

"Experience has been pleasant, System is extremely user friendly"

3.5/5

What do you like best about Crunchtime Ops Execution?

Easily create multi forms for multiple departments and needs. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

Not being able to connect or tie the forms to the employee payroll/hr folder online once submitted. Review collected by and hosted on G2.com.

justin R.

Enterprise (> 1000 emp.)

7/18/2023

"Zenput Review"

4.5/5

What do you like best about Crunchtime Ops Execution?

Zenput is very user friendly and easy to understand. It takes little to no training to get users started and comfortable with it. I also find its view controls and hierarchy stucture to be very useful Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

I havent run across anything that was sub-par. Its better than any of the alternatives we have used/tested. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

7/18/2023

"Excellent platform for monitoring just about everything."

5/5

What do you like best about Crunchtime Ops Execution?

Simple to use for staff. Building and distributing forms, both recurring and one-time is simple. Has streamlined many aspects of our business operations. Back end is fairly simple to navigate. Customer support is near instant which is refreshing these days Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

Reporting could be more robust. Viewing reports in the platform instead of having emailed reports would streamline some aspects. Also having access to advanced formulas in the form page would be ideal. Review collected by and hosted on G2.com.

Response from Thao Littler of Crunchtime Ops Execution

edit

Hi there! Thanks so much for taking the time to give your feedback on Zenput - your input is important to us!

Great to hear that you're enjoying using Zenput for all your form needs and also as a central location for team data. It's impressive that food safety awareness is much higher now for your teams!

As for streamlining reporting, I'll take what you wrote here and pass it on to our team. Thanks again for taking the time to do that - We're constantly developing enhancements to our platform to improve user experience and receiving this feedback is very helpful.

Verified User in Restaurants

Enterprise (> 1000 emp.)

7/25/2023

"Lots of things we can't do but we're very nice about it"

2.5/5

What do you like best about Crunchtime Ops Execution?

ease of use and app for the end user making forms easy to complete on the go Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

Lack of options and tries soo hard to be user friendly that it is actually countintuitive and not user friendly. For instance there are different interfaces for app and website that cannot be configured and you can only do some things from one but not do certain things from one or the other for no apparent reason. Review collected by and hosted on G2.com.

Response from Thao Littler of Crunchtime Ops Execution

edit

Hi Matt,

We appreciate the time you took to share both your positive and negative feedback about Zenput. Input from our customers is critical to how we continually improve our platform and we want to make sure that your frustrations are heard and acknowledged.

Firstly, we're happy to hear that your employees can easily complete their daily forms using our mobile app! We pride ourselves on enabling teams like yours to get real-time visibility into task completion and to prevent issues from slipping through the cracks.

Second, we apologize for the limitations that you're encountering with Zenput on the management side. We understand the significance of being able to easily customize your checklists and having enough options and configurations to efficiently run your restaurants.

We’d love to chat with you to better understand the issues you're experiencing and address them comprehensively. I'm happy to schedule a call for us and your CSM to discuss ways we can improve and optimize your experience with Zenput - I will reach out to you directly.

Thank you for helping us identify areas for improvement and for your patience at this time. We're looking forward to working with you to make Zenput the ideal solution for your daily checklists and operations execution.

Natalia M.

Mid-Market (51-1000 emp.)

10/23/2023

"It is a practical and simple platform to manage the quality management system."

4.5/5

What do you like best about Crunchtime Ops Execution?

Easy parameterization, practicality in its use Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

Lack of integration from one format to another Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Enterprise (> 1000 emp.)

7/19/2023

"Increased flexibility and Improvement with Zenput."

5/5

What do you like best about Crunchtime Ops Execution?

The accessablitiy, automation of standarised processes and the bold dashboard with pathwayhs to all the different features makes easy enough for any beginner or manager to use the services. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

Zenput is made for processes and routines activities so it does not have a lot of multi dimensional action orientated abilities. This would help in using zenput for everything instead of still relying on other software. Review collected by and hosted on G2.com.

Justin N.

Mid-Market (51-1000 emp.)

7/25/2023

"Great tool, serious flaw with iCloud Photos."

1.5/5

What do you like best about Crunchtime Ops Execution?

Provides great way to monitor tasks remotley. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

If you have a lot of photos stored in iCloud the photo uploader tool doesnt fuction and causes the app to freeze. Developers said they are unable to fix the issue, after over a year of inquring when the problem would be corrected, I finally gave up. Review collected by and hosted on G2.com.

Response from Thao Littler of Crunchtime Ops Execution

edit

Hi Justin!

Thank you for leaving us feedback. I've passed on your note about the iCloud storage causing the app to freeze to our team - I'm so sorry that you've been experiencing that. I can definitely understand how frustrating that must be.

I will do my best to get a response from our team to see what they can do to resolve this, and get in touch with you directly when I get an update. In the meantime, if there's anything else I can help you with, please don't hesitate to let me know!

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

7/19/2023

"Helpful platform"

4/5

What do you like best about Crunchtime Ops Execution?

Zenput is the backbone of our best in class food safety program and is helpful as a one stop shop for all checklists. As a dispersed business, its important to have remote visibility to the daily operation and key tasks to ensure compliance. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

Building checklists and reports can be tedious and the backend is not as user friendly as I would like. Limited ability to adjust some formatting. Review collected by and hosted on G2.com.