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4.5 out of 5
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ZenGRC
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93 ZenGRC Reviews
4.4 out of 5
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Overall Review Sentiment for ZenGRC
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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IM
Verified User in Mining & Metals
Enterprise(> 1000 emp.)
What do you like best about ZenGRC?
Right now for us, ZenGRC is a responsive vendor that is working very hard to provide a product that the customer wants. There is a great feedback loop that feeds constant innovation within the platform. Review collected by and hosted on G2.com.
What do you dislike about ZenGRC?
Some areas are less mature than others. While there are many areas /foci within the tool, they are not all equally mature. It seems as though the audit preparedness / audit function side of the product is getting the most attention these days. Great for audit teams, less so for our use (VRM). Review collected by and hosted on G2.com.
AM
Verified User in Marketing and Advertising
Mid-Market(51-1000 emp.)
What do you like best about ZenGRC?
Interface to use the system is fairly intuitive. All the classic options are there Review collected by and hosted on G2.com.
What do you dislike about ZenGRC?
The scoping seems to not align with the Audit creation needs. The lack of an "Archive" or "Snapshot" of historical Audits. Review collected by and hosted on G2.com.
AE
Verified User in Education Management
Mid-Market(51-1000 emp.)
What do you like best about ZenGRC?
Came with controls that align with policies Review collected by and hosted on G2.com.
What do you dislike about ZenGRC?
Help database is hard to find the right answer in, and if I don't set things up perfectly it doesn't work. Review collected by and hosted on G2.com.
EP
Erik P.
Mid-Market(51-1000 emp.)
What do you like best about ZenGRC?
ZenGRC allowed us to get our Compliance program up and running in relatively no time. The tool provides a centralized area for our compliance team to work and collaborate with others. It also integrates with Jira which allowed us to implement the work into our project management workflows.
ZenGRC is a powerful tool which can make your compliance team work more effectively which having a centralized place for audits, vendors, and risks. Review collected by and hosted on G2.com.
What do you dislike about ZenGRC?
The permissions recently changed. This means some of our folks lost access, and we had to redefine roles within the platform. I think the new roles may be slightly misleading. Review collected by and hosted on G2.com.
AE
Verified User in E-Learning
Mid-Market(51-1000 emp.)
What do you like best about ZenGRC?
Comprehensive as well as very detailed modules. I also really love the level of support we receive. Review collected by and hosted on G2.com.
What do you dislike about ZenGRC?
Can be overly complicated at times but support was magnificent Review collected by and hosted on G2.com.
UI
Verified User in Information Technology and Services
Mid-Market(51-1000 emp.)
What do you like best about ZenGRC?
ZenGRC has good tools to help summarize and remind users of outstanding items. And it is very easy to access. Review collected by and hosted on G2.com.
What do you dislike about ZenGRC?
The tool needs good data to be helpful. It is important for the administrative users running the tool to populate the tool with sufficient detailed descriptions so the other users can best understand what they need to do. Review collected by and hosted on G2.com.
FA
Funmi A.
Enterprise(> 1000 emp.)
What do you like best about ZenGRC?
We had a couple of demos before going with ZenGRC. Particularly like the good user interface, making it simple to use yet a powerful tool! ZenGRC has helped us easily scale from managing 2 frameworks to 4 and counting. I was Review collected by and hosted on G2.com.
What do you dislike about ZenGRC?
We were super excited for the Jira integration that came out of the box. However, this functionality is not fully developed and we still have to manually sync attachments from Jira to Zen. Having this fully functional will be a time saver for my team. Review collected by and hosted on G2.com.
AI
Verified User in Information Technology and Services
Enterprise(> 1000 emp.)
What do you like best about ZenGRC?
As a SaaS application, It's easy to set up and use. Customer Support and Professional Services teams have been fantastic to work with. Review collected by and hosted on G2.com.
What do you dislike about ZenGRC?
No major complaints, our experience has been very good. Review collected by and hosted on G2.com.
AF
Verified User in Financial Services
Small-Business(50 or fewer emp.)
What do you like best about ZenGRC?
1/ Customer on-boarding and experience
2/ Ability to link and map all we need from risks, controls, programs, ... Review collected by and hosted on G2.com.
What do you dislike about ZenGRC?
UI could be improved
Add more integration Review collected by and hosted on G2.com.
AI
Verified User in Information Technology and Services
Mid-Market(51-1000 emp.)
What do you like best about ZenGRC?
ZenGRC consultants are very responsive and helpful. I like that they have a consultant that work closely with each account and give very detailed feedback. They have countless service and pricing is very reasonable. They have a lot of frameworks available so we don’t have to look elsewhere. Review collected by and hosted on G2.com.
What do you dislike about ZenGRC?
I think the interface could be more user friendly. When there’s more than 3 frameworks, the interface could get a little bit confusing to find the reverse mapping. Review collected by and hosted on G2.com.
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