Top Rated ZenGRC Alternatives
1. Versatility; it can meet a ton of use cases, and is extremely intuitive.
2. Integrations; ZenGRC easily plugs into common productivity tools like JIRA and Slack, which makes it easy to use across a distrusted organization.
3. Customer support; Zen has dedciated support and customer success managers that make it easy to deploy and get started. Review collected by and hosted on G2.com.
If you are hard pressed to find a GRC solution that meet some very specific or niche requirements (ex. Article 30 reporting for GDPR), Zen may not hit all of your bases, but this is easily made up for by its low price, and general versatility for any framework. Review collected by and hosted on G2.com.
92 out of 93 Total Reviews for ZenGRC
Overall Review Sentiment for ZenGRC
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Being newer to leveraging a GRC tool, what attracted me most to ZenGRC was the functionality and manageability versus the others players in that space. "Easy-button" Review collected by and hosted on G2.com.
There are no downsides to ZenGRC from my perspective, however we did struggle with where to start in the usage of the tool. We simply leveraged a 3rd-part expert to assist. Review collected by and hosted on G2.com.
I like the following:
1. Bulk upload of Audits
2. Ownership change for the tasks at bulk
3. Able to filter many ways to track the exact Audit
4. End to end audit tracking Review collected by and hosted on G2.com.
I wouldn't say I like the following :
1.There is no option shows as the due date for the tasks
2.Also whenever, I changed the owner/assignee for the parent task, it's not reflecting the same for sub-tasks, and I need to update manually every time
3. All future tasks are showing under the To-Do action list
4. Parent tasks should not show under the To-Do action list since it's the main task for auto-creation of sub-tasks
5.Dashboard view is not good
6. System systems are getting cleared whenever I log in fresh
7.Even If I share the read access, the user can edit the tasks
8.Assignee may change over time, and even though the parent request gets updated, it does not reflect in the recurring requests that spin-off it
9.Sometimes, the recurrence gets skipped. In other words, sometimes a month gets skipped
10. we are not able to duplicate a request automatically without recurrence and a manual process Review collected by and hosted on G2.com.
The tool is easy to navigate in and has a lot of flexibility to add custom attributes to each of the data types, particularly when using it as a system of record for compliance-related activities. The company is also really receptive to feedback as far as its features - they've incorporated a lot of the feedback provided. Review collected by and hosted on G2.com.
There are some features that aren't super robust - like role-based access controls, uploading multiple files to a record in bulk, and the general setup of the Jira integration. Review collected by and hosted on G2.com.
ZenGRC is a great tool to manage our complete audit cycle end to end, from automating a request to collect evidence on a defined frequency and closing them with the validation. It can be integrated with many audit frameworks. It creates an easy job in tracking and aligning the collected data in a structured way. It reduces a lot of manual work on tracking things. The tool is very much user-friendly. The support team's response to add features or resolve issues is applauded. Review collected by and hosted on G2.com.
It would have been wonderful if the licensing is related to the number of users, as we face these issues as our Organization is on tremendous growth now, and we have to onboard several users to the tool. We may also need some more features added to the iterations of the created tasks. Also it would be good if the tools allows some more ways of customization that can be allowed on the taks that are being created. It would be good to have a free trail initially to have a feel on the tool before having user subscriptions Review collected by and hosted on G2.com.
I find it most helpful how it reduced manual efforts and creates an easier process for people who use this tool for business related work. Review collected by and hosted on G2.com.
I dislike how it is integrates third party apps. This makes the software slower and it is not always accurate. Review collected by and hosted on G2.com.
ZenGRC's training and educational content under the knowledge base make it easy to stand up the platform yourself with minimal support. ZenGRC allows for a common approach to risk management across the enterprise and can be used by all business units. ZenGRC also enables a holistic view of how compliance status, program maturity, audit results, and vendors affect the overall risk score of the organization. This solution is easy to use, easy to stand up, and scalable as your organization grows. ZenGRC also offers excellent support. Review collected by and hosted on G2.com.
A more robust API integration with Jira would be beneficial. Vendor review requests submitted through Jira contain information that needs to be then re-entered into the GRC tool. I would prefer that this information already required for the ticket would be able to feed into the GRC tool without manual re-entry by the risk analyst. Review collected by and hosted on G2.com.
Fairly easy to navigate with sidebar menu.
Many options of things to record (audits, issues, etc.)
User access easily integrated into our single sign on capability. Review collected by and hosted on G2.com.
Could do better withthe side bar menu as not all options are listed and it's a roundabout process to get to some of the options.
Also navigation from one screen or page to another often entails going back to the beginning.
Search functionality could be improved - not always easy to find information within a recorded item.
Could do with having more fields when recording an issue/risk, to include more for action plans/due dates/owners and details for example.
Some of the above might simply be because I am farily new at using it. AS I get more familiar, they might become easier. Review collected by and hosted on G2.com.
ZenGRC gives us the ability of using the various aspects of a GRC tool.
It does not restrict based on modules which helps us to implement all modules in the ways that work best for the organization.
The modules provide ease of customizing the fields we want to capture and how we want to import or export bulk data. Also, the controls mapping using SCF is beneficial to link various standards with a common set of controls.
Also loved the dedicated team which was able to answer all pour questions during the demo and POC phases. The product specialists are know the product and really loved that they were working continuously to improve the tool functionality. Review collected by and hosted on G2.com.
The current user interface can be improved.
The report extracts and one view look needs to be improved. Right now, the platform has too many tabs under the same control / risk / issues.. it is highly beneficial if all of this can be brought in a one view look.
The Platform does not allow user access to be restricted per module. Eg: Control owner with editor access can even edit policies and risks which is not a great way to implement segregation fo duties. We need role based access accross the platform. Review collected by and hosted on G2.com.
