--- title: Zello Reviews meta_title: 'Zello Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 98 reviews by the users' company size, role or industry to find out how Zello works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 98 scale: '5' date_modified: '2026-06-30' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Zello Reviews **Vendor:** Zello **Category:** [Push-To-Talk (PTT) Software](https://www.g2.com/categories/push-to-talk-ptt) **Average Rating:** 4.4/5.0 **Total Reviews:** 98 ## About Zello Zello is the leading push-to-talk voice messaging app for teams and businesses worldwide, turning iOS, Android, and Windows devices into walkie-talkies that also record messages, track location, and send emergency alerts. Account administrators add, remove, and group together teams through a centralized, web-based management console. Channels are flexible to suit the needs of each customer, especially those in the hospitality, manufacturing, construction, transportation, and retail industries. Zello is ideal for businesses with deskless workers, field workers, remote workers, and lone workers. Use cases in this category include hotels with various staff members, construction crews on noisy job sites, and retail salespeople on the sales floor. Join the millions of Zello users who communicate in real-time over any wireless or data network to share updates, connect in emergencies, and solve problems. Zello serves thousands of businesses and has more than 130 million users worldwide. Current customers include Honda, Restoration Hardware, Starwood/Marriott Hotels, Uniqlo, Waste Management (WM), and YRC Freight. Zello is recognized as a reliable communication solution by reputable sources like the Wall Street Journal, the New York Times, CBS, CNBC, USA Today, and TechCrunch. ## Zello Pros & Cons **What users like:** - Users value the **effortless communication** capabilities of Zello that enhance interactions between dispatch and drivers. (1 reviews) - Users appreciate the **effortless communication** Zello provides, enhancing connectivity between dispatch and drivers. (1 reviews) ## Zello Reviews ### 1. Our Zello experience **Rating:** 4.0/5.0 stars **Reviewed by:** Steven M. | Director, IS&T, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** The ability to connect directly and privately with the employees in the field across several properties. **What do you dislike about Zello?** We thin the lack of volume on cellphones is an issue. when replacing the traditional UHF radio, my staff have reported not being able to hear in some situations. The app on iOS will log out on its own and calls were missed. I have purchased 3 different Zello type PTT devices to test in our inviorments **Recommendations to others considering Zello:** Better iOS control over volume and option (i know this an apple issue), an interface that allows more than 1 physical radio to rebroadcast on UHF. **What problems is Zello solving and how is that benefiting you?** As a property manager with several properties across the state, we can connect as one team and interact and respond quickly to most situations ### 2. The Zello system has been extremely helpful in our communication needs **Rating:** 5.0/5.0 stars **Reviewed by:** Rob P. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2019 **What do you like best about Zello?** The ease of use for communicating individually and in groups. The live tracking has also been helpful with dispatching supervisors where needed by telling us who is the closest. **What do you dislike about Zello?** So far we have not had any issues with the system. Maybe a quick link from the PC dashboard our dispatch office uses to the active map would be nice. **Recommendations to others considering Zello:** It is a very robust system. I recommend trying it. You will be happy you did. **What problems is Zello solving and how is that benefiting you?** We are a small transit authority. So communications is our most important need. The Zello system has solved our problem with radio dead areas as well as keeping our drivers from having to use a cellular phone while driving to contact dispatch or other vehicles. ### 3. Excellent app. For business they have ZelloWork app **Rating:** 5.0/5.0 stars **Reviewed by:** Phillip O. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Zello?** They have a ZelloWork app that will lock down features to your business needs. **What do you dislike about Zello?** Would like them to implement the ability for Supervisor roles to interrupt transmissions currently being broadcasted. **Recommendations to others considering Zello:** The setup is easy once you go through the instructions. Your sales rep will actually talk you through setting up the first group if you ask. The MAP history is easy to find once you know where to go, ask the sales rep and they will show you how to easily access it. **What problems is Zello solving and how is that benefiting you?** The app has allowed us to record the conversations happening between the employees in the main group in order to keep in compliance and address concerns that may be brought up ### 4. Zellowork has made a huge improvement in our workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** The ability to have my staff have and use a familiar device that they always have on them has been a huge benefit. **What do you dislike about Zello?** The biggest downside to Zello in our environment is largely that staff (myself included) often forget to sign off of Zello when they are off work or vacation, often resulting in undesired support calls from the channels they are assigned to. **What problems is Zello solving and how is that benefiting you?** Prior to using Zello, we were utilizing a dedicated radio solution with an expensive to maintain repeater that did not fully cover the area in which we operate. Calls were often missed or unintelligible, and staff often would inadvertently leave their radios at their desk when going on a support call leaving them without a way to interact with the rest of the team when traveling around our service area. Moving to Zello has resulted in the team always having a device capable of receiving calls, and has enhanced that communication by providing a way to send not only voice, but text and image files all within the same app. ### 5. Zello Work for First Responders **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about Zello?** Zello Work is free for first responders! **What do you dislike about Zello?** Nothing that I came blame Zello for! I wish there were an out of the box gateway to radio solution! **What problems is Zello solving and how is that benefiting you?** Expand our radio system coverage be tying it into a Zello PC gateway. ### 6. A solution to all your team comms issues **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** Zello has provided us with a big break when it comes to communications. Our team used to have radio comms to keep operations going, which was expensive, equipment had to be kept up and also range was an issue. With zello, we have solved all our problems and have a clearer communications platform to operate on. **What do you dislike about Zello?** There's not many dislikes. But occasionally it'll lag between long transmissions, but this is rare. We don't have any gripes with the system. **Recommendations to others considering Zello:** Try it out, you have nothing to lose. This system has been a fantastic addition to our day to day operations. **What problems is Zello solving and how is that benefiting you?** Zello has helped keep our budget down, and also reduce the weight and amount of gear Officers would be carrying. It's been a tremendous addition to our teams. ### 7. Crystal Clear Quality and No downtime **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | Maintenance Engineer, Facilities Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2019 **What do you like best about Zello?** We use zello in a hospitality setting. We have around 130 users on our Zello@work server over many departments. We use a channel for each department. We have been using zello for years and have never had an extended outage. Service works perfectly on wifi and cell data. One of our favorite features is the ability to play back messages at any time. The app works well in the background as well as managing battery life. Addons like PTT buttons are easy to pair and use. Support is quick to respond when needed and bugs are fixed and the app updated regularly. There is almost no lag with messages being delivered either. Voice quality is top notch as well. **What do you dislike about Zello?** Nothing too serious comes to mind. Sometimes there are bugs with the frequent updates that make quality of life go down, but never bring the operation to a halt. When brought up the bugs are fixed rather quickly though. **Recommendations to others considering Zello:** Do it! **What problems is Zello solving and how is that benefiting you?** Accountability with radio calls as they are recorded with timestamps to be reviewed later. We used analog radios previously and unless you were listening live you wouldn't know who was hearing what you were saying or what had been said. ### 8. Best PPT I have Used **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff B. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2019 **What do you like best about Zello?** The ability to know when someone is on a call and that they will get a message alert after their call. **What do you dislike about Zello?** Nothing it is great.I do you dislike this product. there is so much it can do. **Recommendations to others considering Zello:** Get it,, the best bang for you buck. It will make getting in touch with your employees so much more convenient. **What problems is Zello solving and how is that benefiting you?** It helps us have a more direct contact with techs without tying up our business line or texting. ### 9. Zello workplace product **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff A. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2019 **What do you like best about Zello?** Text, and voice in one application with the ability to replay messages if missed. **What do you dislike about Zello?** It appears to drop service temporarily when switching between Cell coverage and WIFI coverage. This has caused us to miss some communications between team members. **Recommendations to others considering Zello:** At least give it a trial run... Product works well.. **What problems is Zello solving and how is that benefiting you?** We use the product for security team communications in a large church environment ### 10. Works great **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph N. | Captain, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2019 **What do you like best about Zello?** Zello does what it is supposed to do, when it's supposed to do it! We have had zero downtime with the application since implementing Zello. **What do you dislike about Zello?** The only downside to Zello for us is that our application of Zello requires an internet connection. **What problems is Zello solving and how is that benefiting you?** We are able to utilize an off site dispatcher during business hours to handle all of our internal dispatching. ### 11. A great way to stay connected in a Push To Talk fashion. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** I like the channel functions and the ability to maintain service in places where CB radios can't. **What do you dislike about Zello?** It is a hassle to remind people to keep their devices charged up and turned on, but that's the nature of electronics. **Recommendations to others considering Zello:** If you need to stay in touch with a team, it's a great way to do so using Push To Talk and channels allow you to select smaller, more specific groups or even individuals. **What problems is Zello solving and how is that benefiting you?** We use Zello to communicate as a team and have multiple channels of separate teams. We are getting rid of our CB radios and antennas. ### 12. Great solution for radios and phones to become one **Rating:** 5.0/5.0 stars **Reviewed by:** Luke L. | CCTV & Access Control Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** I really enjoy Zello, it makes it easy to instantly talk to each other! **What do you dislike about Zello?** I did have some issues when connecting to an actual radio network and talking to radios from a phone, the volume was a bit low. **Recommendations to others considering Zello:** Great platform and very reliable. **What problems is Zello solving and how is that benefiting you?** We are using Zello to provide interoperability for customers! ### 13. Reliable solution, thoughtfully crafted, good integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** Zello is reliable and has all necessary fallbacks in place to be a rock solid solution. **What do you dislike about Zello?** Zello delivers on all counts. I have no complaints. **Recommendations to others considering Zello:** Give it a trial and put it through its paces. You’ll likely be impressed! **What problems is Zello solving and how is that benefiting you?** We were able to unify communication across multiple teams (hotel front of house, back of house, facilities, security) on multiple devices (iOS, Android, Motorola radios) with Zello. It allows all of these teams to be able to communicate easily and for everyone to know what’s going on. ### 14. Always on Walkie-talkie on Steriods **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2019 **What do you like best about Zello?** Simple interface. Advanced features for voice, text and image messaging. You can share your GPS location to an individual or group. As long as you have internet, you can communicate even when the phone network is clogged. Perfect for when natural disasters occur. **What do you dislike about Zello?** Some feature requests made through the Zello.com support site and problems reported to support reported from within the app may get ignored. **What problems is Zello solving and how is that benefiting you?** Zello is totally awesome for organizers of communities and events. It also works internationally. We have used Zello during disaster recovery and relief efforts with great success. ### 15. Great for EMS **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua B. | AEMT, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Zello?** I'm using Zello as a bridge between my phone and our LMR system. Love being able to listen and talk from practically Anywhere. **What do you dislike about Zello?** Still trying to figure out how to reduce the lag time, but on the whole nothing major that I dislike. **What problems is Zello solving and how is that benefiting you?** Being able to communicate under any circumstance is not only a benefit, but crucial in the EMS industry, and Zello has been the perfect solution for providing seamless and instant communication when seconds count. ### 16. Create for transportation companies **Rating:** 5.0/5.0 stars **Reviewed by:** Jay M. | Director of operations , Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2019 **What do you like best about Zello?** The Zillow product is very reliable . The only time we have an outage is win cell towers are down . **What do you dislike about Zello?** Product is great. The GPS feature drains the battery very quickly the last we used it so we had to turn that feature off. **What problems is Zello solving and how is that benefiting you?** We’ve been able to cut down our data usage and illuminate our cellular minutes from over 400 phones p we’ve been able to cut dow ### 17. Zello works for school administrators **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Zello?** As I always have my phone with me, Zello is always with me and I can feel assured that in case of an emergency, our administrative team can reach me and vice versa. This has been a very reasonable and economically viable solution for our team. **What do you dislike about Zello?** The only downside is that we likely don't use it often enough to really know all its features. **What problems is Zello solving and how is that benefiting you?** We have a multiple tiered safety team. The mid-level uses high-powered walkies on campus, however at the highest level, we are often off campus individually, as a group, or find the need to communicate in off-hours - which Zello facilitates well. ### 18. Works as described **Rating:** 4.0/5.0 stars **Reviewed by:** Charles G. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2019 **What do you like best about Zello?** Quickly communicate with the team while on the go. **What do you dislike about Zello?** Battery drain for the drivers with other tracking apps running. **What problems is Zello solving and how is that benefiting you?** Needed a tap to talk solution in our transportation department. ### 19. Better than walkie-talkies **Rating:** 5.0/5.0 stars **Reviewed by:** Linda W. | Volunteer: Credentials Captain, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2019 **What do you like best about Zello?** Zello gives us an affordable alternative to renting 2-wayradios for al of our hundreds of volunteers. I love the mapping feature available to Admins that allows us to know where our team members are located at any given time. **What do you dislike about Zello?** Zello does eat up battery life so you need to have users plan for that. .Also, you may encounter a bit of resistance from less tech-savvy users. **Recommendations to others considering Zello:** Jump on board: it is a great resource. **What problems is Zello solving and how is that benefiting you?** It saves money on both the rentals and the inevitable loss and damage issues. We avoid hours of wasted time spent chasing down missing rental gear. ### 20. Could not operate without it. **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2019 **What do you like best about Zello?** Zello is easy to download and set up on all of our devices. We have multiple channels that we use on a daily basis. **What do you dislike about Zello?** We have not had any issues using zello. Whenever we have any questions they get back with us immediately to help. **What problems is Zello solving and how is that benefiting you?** We have saved thousands by using Zello instead of traditional radios that would not have worked everywhere we needed them anyway. ### 21. The Amazing and Useful apps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** It gives us an instant radio communication via internet. Recorded it and help us to locate our mobile phone units using the GPS tracker. **What do you dislike about Zello?** The cost of license specially in corporate side but in personal use, I guess nothing. **Recommendations to others considering Zello:** You may tried on your own groups by setting up a trial version prior on buying it. **What problems is Zello solving and how is that benefiting you?** Backup for radio communication that are essential in railways operation. ### 22. Fundametally OK - not consistent acorss devices, battery usage still pretty high **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2019 **What do you like best about Zello?** That is uses WIFI. Simple administration (however deployment is cumbersome) **What do you dislike about Zello?** Client UI to complex for some uses, it be great to have options (talk only, simple, the way it is right now). Missed calls do not raise continuous alarms. Lack of integration with MDM. Cost for integration with other business applications too high. **What problems is Zello solving and how is that benefiting you?** Replace PTT from cell provider. Add real-time notifications to users. ### 23. The Walkie Talkie That Works **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Philanthropy | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Zello?** Zello works great for casual use and in emergency situations. It is versatile and would make a good addition to any work advice. **What do you dislike about Zello?** The only aspect I disliked was that it was not always easy to set up with the individual or individuals you were working with. This may have been improved since I last used this. **Recommendations to others considering Zello:** I enjoyed the ease of use of Zello and that it was overall user friendly as you got used to it. I would recommend the Zello App for walkie talkie use, instead of having additional walkie talkies that an individual has to carry.. **What problems is Zello solving and how is that benefiting you?** I was using this to communicate at functions that I was working at, and was very useful for short communication that was necessary without having a long phone call. ### 24. Zello is a great communication tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2019 **What do you like best about Zello?** It’s very simple to use and it doesn’t take long to train others on it. Because it’s easy to use, it makes the communication between our to our drivers quick allowing our dispatchers to help more. **What do you dislike about Zello?** There is not really anything I dislike about zello **What problems is Zello solving and how is that benefiting you?** It solves the Communication between dispatchers and drivers. The benefits of Zello is that it allows the dispatcher to assist more drivers and the drivers a less distracted with incoming phone calls or having to type in digits from the old school push to talk radios. ### 25. Great state of the art communication platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** Connectivity , user friendly and being able to create channels. **What do you dislike about Zello?** The cost of the ear piece accessories are higher then I would like. When your purchasing in bulk there should be a price reduction for accessories **Recommendations to others considering Zello:** Once you set up this system you will love the functionality. **What problems is Zello solving and how is that benefiting you?** Being able to communicate with staff anywhere ### 26. Amazing app for transportation services~ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2019 **What do you like best about Zello?** Love the ability to instantly contact drivers to give and collect information. With ease of sending an alert text message is useful for private, urgent matters. Solo option great for busy locations to communicate effectively. **What do you dislike about Zello?** the need to adjust volume and playback level for certain individuals. Should have a better volume leveling option; **Recommendations to others considering Zello:** All the time! **What problems is Zello solving and how is that benefiting you?** For a cab type service. no need to have CB units in the vehicles. saves space. Personalizes for the driver and also prevents other companies from accessing channels and stealing clients. ### 27. Very Helpful and Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** The ability to use it as a radio and the fact that the receiver receives the audio as you speak, not after you're done speaking. **What do you dislike about Zello?** The fact that you can't send a photo that you have already saved on your phone. **What problems is Zello solving and how is that benefiting you?** Having Zello on our phones. Saves a lot of money and time. ### 28. Great PTT app with ultimate features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2019 **What do you like best about Zello?** We love the fact that we can control many aspects of it's use and put it on just about any device. **What do you dislike about Zello?** We dislike that it doesn't have a perpetual on-site license where we can pay a lower rate for updates. **What problems is Zello solving and how is that benefiting you?** We can offer our customers stronger communication solutions in the 21st century. ### 29. Easiest communication piece of software you can find! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Zello?** The time saving of having to hunt down individuals is amazing. We have multiple buildings, multiple offices in the buildings and intercoms are never loud enough, this allows a touch of professionalization to your communication needs as well. This has worked so much better for us than walkies talkies or a phone paging system. **What do you dislike about Zello?** The ONLY one small thing that I have ran across is other employees stating they have experiences issues after an update....but a quick restart of the computer or phone takes care of the issue. **Recommendations to others considering Zello:** Get it, use it, save time and frustration immediately! **What problems is Zello solving and how is that benefiting you?** Communicating with multiple people over a massive amount of space. This saves an astronomical amount of time hunting individuals down for simple questions. ### 30. Zello Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** very quick, can message, and take photots that can integrate with the hotel system. **What do you dislike about Zello?** logs you off all the time on your phone and sometimes you can not hear peoples messages **Recommendations to others considering Zello:** great product make sure to get extra users **What problems is Zello solving and how is that benefiting you?** able to communicate better with staff for better guest service ### 31. Versatile **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2019 **What do you like best about Zello?** Zello is a versatile low data consumption app **What do you dislike about Zello?** Desktop app reduced functionally, not fully operartional for radio dispatchers without a phone app **Recommendations to others considering Zello:** Very reliable app, we have tested n 4 diferent countries **What problems is Zello solving and how is that benefiting you?** Unified Communications, Security controls, improved coverage against regular radio services ### 32. Zello didn't work well enough in our mountainous region **Rating:** 2.0/5.0 stars **Reviewed by:** Brett S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2019 **What do you like best about Zello?** Integration with the CommandAlkon Trakit system **What do you dislike about Zello?** Due to being a cellular based system, signal loss was too prevalent. **Recommendations to others considering Zello:** Do not use this solution in mountainous regions. **What problems is Zello solving and how is that benefiting you?** Sadly, we went back to radio's since the Zello solution did not work for us. ### 33. Good product. Responsive Support. Carrier Neutral **Rating:** 4.5/5.0 stars **Reviewed by:** Scott A. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2019 **What do you like best about Zello?** Works well. Zello support is very responsive when we have issues. **What do you dislike about Zello?** None come to mind. It just works well, always. **What problems is Zello solving and how is that benefiting you?** Push to talk from the carrier required us to use a different phone than our standard. Zello changed that. ### 34. Very robust. **Rating:** 5.0/5.0 stars **Reviewed by:** Gord H. | Fire Chief, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** The app works perfectly as long as you have a cellular or wifi connection. **What do you dislike about Zello?** Does not override the phone function on an iphone **Recommendations to others considering Zello:** Wonderful APP **What problems is Zello solving and how is that benefiting you?** We were able to reduce the communication equipment needed to dispatch our Volunteer Fire Department ### 35. Excellent Service **Rating:** 4.5/5.0 stars **Reviewed by:** luey a. | GM/ VP, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2019 **What do you like best about Zello?** Zello has been very convenient and super easy to use for our operation without interruptions. **What do you dislike about Zello?** None, the system is completely sucessfull. **Recommendations to others considering Zello:** Best service & App we have used. **What problems is Zello solving and how is that benefiting you?** Dispatching drivers and group talk. ### 36. Awesome Messaging Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2019 **What do you like best about Zello?** Share Channels with others online via Facebook, Twitter, email, and text message Save money on your text messaging fees **What do you dislike about Zello?** Registration is a drag. Without facebook, it drags and you have to create a facebook account. Other than that, thats the only complaint I have **What problems is Zello solving and how is that benefiting you?** Awesome way to save money especially if your company is looking to cut down on cost when it comes to communication. ### 37. New and exciting compared to current system - like mobile versitility **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Zello?** The mobile application and interface is easy to use. **What do you dislike about Zello?** The frequency issue when use inside our trucks. It is distorted and cannot understand drivers when used with a truck running. With the trucks turned off it works just fine and clear. **What problems is Zello solving and how is that benefiting you?** Trying to figure out the frequency distortion issue. The support from Zello is good and they are in the process of figuring out a resolution. ### 38. Great option for staying in touch with your employees **Rating:** 4.0/5.0 stars **Reviewed by:** Sal L. | Director of Fleet Safety, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2019 **What do you like best about Zello?** The ease of installation and use. Text function. **What do you dislike about Zello?** There is no hands-free way of using the app. **What problems is Zello solving and how is that benefiting you?** It is a cost effective way to communicate with employees ### 39. Cool App **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2019 **What do you like best about Zello?** We have been testing and using Zello for a few weeks now and it has been working great. We are going to offer to our customers along with hardware to assist with their communications. **What do you dislike about Zello?** So far not much need more testing to figure if there are any issues. **What problems is Zello solving and how is that benefiting you?** Being able to offer a low cost communications to our customer to fit their needs. ### 40. Great Product! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** Zello is a multipurpose platform with an accessible API for using it in our workflows. **What do you dislike about Zello?** Nothing as of yet -- it is easy to use and we are able to customize to our liking! **What problems is Zello solving and how is that benefiting you?** We use it for geolocation of people, and do a lot of proof of concept work for expanding our organizational infrastructure because of its ease of use. ### 41. Emergency campus communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** We use Zello to communicate with various emergency teams on a 105 acre campus. It's easy, efficient and reliable. **What do you dislike about Zello?** On some phones it will go into standby mode without warning **What problems is Zello solving and how is that benefiting you?** We replaced a Verizon mobile phone PTT system with Zello - reduced costs and allowed team members to bring their own device instead of having a secondary phone to carry. ### 42. Experiences Zello person **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** Zello is fairly easy to maintain once running and reliable. **What do you dislike about Zello?** It's initial setup can be tough sometimes if using an outside mic and not the app on a phone. **What problems is Zello solving and how is that benefiting you?** The company I work for provides Zello as a service integrated with our customer apps. I've seen it help many companies communicate with their drivers more efficiently. ### 43. Zello works good, integration with existing radios has challenges **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** Don't have to carry separate radio besides phone **What do you dislike about Zello?** Hard to know which PTT hardware for my phone that works. Zello hardware list on website isn't up-to-date. There is a 1 sentence time lag using 3rd party hardware to integrate with existing old style radio network. **What problems is Zello solving and how is that benefiting you?** Easy and quick to add new users. Nice for office environment. ### 44. Walkie-talkie app **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Zello?** Benefits of this app that you could use Zello with really low signal and for sure the best thing, that you could use it even on 2G. Because I said the main problem, that without Wi-Fi this app doesn't make any sense, but low signal is an advantage. **What do you dislike about Zello?** That zello won't work without Wi-Fi , so once it's gone, you can't use the app properly. **What problems is Zello solving and how is that benefiting you?** It's good for group communication, which I like is that the connection is secure. **Official Response from Nicole Kimball:** > Thank you for your review! We would like to add that Zello can work with both WiFi and cellular data - virtually anywhere in the world. ### 45. Took it for a test drive for work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Zello?** I liked that we could use it for events in our team store, students would download the app and be connected to all of the mangers so whoever was available would be able to respond to their question. **What do you dislike about Zello?** It doesn't work without mobile connection, ie in an emergency situation I don't think this would help. **What problems is Zello solving and how is that benefiting you?** Had students working in a remote store without a manager and they were able to connect to us easily. ### 46. So much fun! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Zello?** Zello is a great communication method that takes you back to your childhood. Pretend you are walkie-talkie-ing your neighborhood pal across the office. **What do you dislike about Zello?** Some settings are challenging to figure out. Zello will come loud out of your phone at anytime if you don't learn how to silence it when in meetings. **What problems is Zello solving and how is that benefiting you?** Quick and easy communication. Good casual method of reaching coworkers without having to call on the phone. ### 47. Effective **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** PTT, different channels and ability to be in multiple channels at once **What do you dislike about Zello?** Connectivity, lag, finding useable PTT buttons **What problems is Zello solving and how is that benefiting you?** In-Plant communication, saves a LOT of time! ### 48. Sello Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Zello?** I like how simple it is to use and communicate effectively. **What do you dislike about Zello?** It may have some competition with the new iMessage. **What problems is Zello solving and how is that benefiting you?** Stay connected efficiently and effectively. ## Zello Discussions - [Suela](https://www.g2.com/discussions/suela) - 1 comment, 1 upvote - [What are people using for radio gateways?](https://www.g2.com/discussions/24155-what-are-people-using-for-radio-gateways) - 1 comment, 1 upvote - [Does Zello have an emergency feature?](https://www.g2.com/discussions/product-c8959342-ee79-47b6-8e30-e2a8d997f1a9) - 1 comment, 1 upvote - [What type of workers can benefit from using Zello?](https://www.g2.com/discussions/company-ee7d404b-045e-453f-a4fd-3ea8aa44eb3f) - 1 comment, 1 upvote - [Does ZelloWork require a contract?](https://www.g2.com/discussions/pricing-047547ca-5482-4138-bbcd-13d1dff867dd) - 1 comment, 1 upvote - [View Zello pricing details and edition comparison](https://www.g2.com/products/zello/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-04+04%3A56%3A47+-0500&secure%5Bsession_id%5D=0a3f12dd-9618-46f5-a4d8-ea886884e8fe&secure%5Btoken%5D=a3f22ef1c5aa963cf37f72629529a99d14e55a26717ccb73c6ba58112912a09e&format=llm_user) ## Zello Features **Messaging Options** - Text-based Instant Messaging - VoIP Number - Group Messaging - Record Audio - Transcription **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Application Tools** - Emergency Button - Location Tracking - Headset Integrations - Desktop Application - Mobile Application **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Agentic AI - Push-To-Talk (PTT)** - Autonomous Task Execution **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Zello Alternatives - [Voxer Business](https://www.g2.com/products/voxer-business/reviews) - 4.3/5.0 (60 reviews) - [Orion](https://www.g2.com/products/orion-labs-orion/reviews) - 4.7/5.0 (14 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,605 reviews)