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Zello Reviews & Product Details - Page 2

Zello Overview

What is Zello?

Zello is the leading push-to-talk voice messaging app for teams and businesses worldwide, turning iOS, Android, and Windows devices into walkie-talkies that also record messages, track location, and send emergency alerts. Account administrators add, remove, and group together teams through a centralized, web-based management console. Channels are flexible to suit the needs of each customer, especially those in the hospitality, manufacturing, construction, transportation, and retail industries. Zello is ideal for businesses with deskless workers, field workers, remote workers, and lone workers. Use cases in this category include hotels with various staff members, construction crews on noisy job sites, and retail salespeople on the sales floor. Join the millions of Zello users who communicate in real-time over any wireless or data network to share updates, connect in emergencies, and solve problems. Zello serves thousands of businesses and has more than 130 million users worldwide. Current customers include Honda, Restoration Hardware, Starwood/Marriott Hotels, Uniqlo, Waste Management (WM), and YRC Freight. Zello is recognized as a reliable communication solution by reputable sources like the Wall Street Journal, the New York Times, CBS, CNBC, USA Today, and TechCrunch.

Zello Details
Discussions
Zello Community
Languages Supported
Arabic, Bulgarian, Czech, German, English, Finnish, French, Hebrew, Hungarian, Indonesian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Chinese (Simplified)
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Product Description

Zello is the cell phone walkie talkie app for mobile devices, iPhone and Android, or PCs

How do you position yourself against your competitors?

• With over 130M downloads, Zello is the most popular push-to-talk app in the world.
• Zello has the largest voice chat group size limit at 6000 active users per channel.
• Zello exclusively offers unlimited channels, users, and capacity.
• Zello can send voice messages, text messages, images, and locations.
• Zello voice messages play in real-time with sub-second latency
• Zello voice messages are also saved for convenient playback at any time.
• Zello works on any iOS, Android, and Windows device.
• Zello has an emergency alert feature for employees in distress.
• Zello can be integrated with a Radio Gateway to connect exiting radios
• Zello supports the most (22) languages.
• Zello is easy to use and reliable, with the highest ratings in the iTunes (4.6) and Google Play (4.4) app stores.


Seller Details
Seller
Zello
Year Founded
2012
HQ Location
Austin, Texas
Twitter
@Zello
33,487 Twitter followers
LinkedIn® Page
www.linkedin.com
114 employees on LinkedIn®

Jason A.
JA
Overview Provided by:

Recent Zello Reviews

JM
johan m.Small-Business (50 or fewer emp.)
5.0 out of 5
"100% RECOMMENDABLE"
EASY TO USE FRIENDLY I LIKE THE COLORS AND ABOVE ALL THE PRACTICAL
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Must have comm tool"
The app driven tool allows the department/team communicate discreetly as it resides on your smartphone, a bluetooth device can be attached allows a...
Andrew B.
AB
Andrew B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zello is great for communications between my dispatchers and delivery drivers."
Its fast. Drivers don't need to answer the phone to receive a message. They hear the message hands free. messages are recorded and can be played ba...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
175 people requested security information

Zello Media

Zello Demo - Mobile app Contact Talk Screen
Press the circle button in the middle to talk to another user
Zello Demo - Mobile app Local History Screen
Replay any voice message, read text messages, and view photos
Zello Demo - Mobile app Channel talk screen
Communicate with a group of users with voice, photo or text
Zello Demo - Management Console dashboard
Full control over all users, channels, and settings in your private network
Zello Demo - Management Console edit users screen
Create, edit and manage your team
Zello Demo - Management Console location tracking map
View the live location of all users in your network
Answer a few questions to help the Zello community
Have you used Zello before?
Yes

94 Zello Reviews

4.4 out of 5
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94 Zello Reviews
4.4 out of 5
94 Zello Reviews
4.4 out of 5

Zello Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZelloQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Martina F.
MF
Project Owner
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zello?

I really like the versatility of the tool. It's really useful in different situations, from work to hobbies. Review collected by and hosted on G2.com.

What do you dislike about Zello?

Sometimes when network isn't perfect, it lags a little bit but it's something you expect from a walkie-talkie app working with internet connection. Review collected by and hosted on G2.com.

What problems is Zello solving and how is that benefiting you?

It solve the problem of people talking over the others, the fact you can speak one at once it's really helpful. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zello?

- High quality support;

- Very fast communication;

- Perfect interface;

- Service that has never disappointed; Review collected by and hosted on G2.com.

What do you dislike about Zello?

It would be excellent to block users from entering the user status section or allow this section to be modified only on the console. Review collected by and hosted on G2.com.

What problems is Zello solving and how is that benefiting you?

We use one device instead of multiple devices. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zello?

Zello helps me stay in direct communication with my drivers. It is also very easy to use Review collected by and hosted on G2.com.

What do you dislike about Zello?

Nothing, it works fine. *********************************** Review collected by and hosted on G2.com.

What problems is Zello solving and how is that benefiting you?

Easy of communication with my drivers Review collected by and hosted on G2.com.

John L.
JL
Director of Project Management
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zello?

Able to use this application during emergency situations to connect with people in distress. It's a great application to use to communicate with other people that are willing to help. It's great to be able t assemble an emergency team in short order by using this application. I also like that it can track all of the team members. Review collected by and hosted on G2.com.

What do you dislike about Zello?

The only dislike that I have is using my cell phone data, but it doesn't use that much considering I'm using Zello in short interactions usually. I'm unsure of how to find channels without listening and then joining. Review collected by and hosted on G2.com.

What problems is Zello solving and how is that benefiting you?

I like to use Zello for hiking in remote areas and when I'm off-roading in my SUV or on an ATV. It's a good way to communicate with people if I get stuck and need help; you can sometimes find other people that are close and willing to assist. I will also provide assistance when called upon by other Zello users. Review collected by and hosted on G2.com.

Kimberly M.
KM
Accounts Payable and HR Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zello?

Zello allowed us to speak with employees while they were out in the field working without having to make a ton of phone calls. We were able to select groups to communicate with in addition to individuals. Review collected by and hosted on G2.com.

What do you dislike about Zello?

Zello tended not to work as well as expected. There were severe delays, and sometimes the program did not work at all, which created a lot of issues when trying to communicate with employees. Review collected by and hosted on G2.com.

Recommendations to others considering Zello:

If they have fixed the glitches in the system, this would be a great tool to use to communicate with employees out in the field if you need to address a large group at one time. Review collected by and hosted on G2.com.

What problems is Zello solving and how is that benefiting you?

Communication was the fundamental problem we were attempting to solve with Zello, and while it did work from time to time, we found it to be a hindrance. We also found that we were able to communicate with people in other states from time to time. Review collected by and hosted on G2.com.

Bernell T.
BT
Recovery Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zello?

Being Able to reach many people in a split second. The simplicity of design and one touch feature. None tools are required with this software. It is basically a new age walkie talkie no extra bulky equipment. Review collected by and hosted on G2.com.

What do you dislike about Zello?

I haven't found anything to dislike. This product let's you mute eden not in use. It could be better with an ability to change the interface. It works great it just doesn't have much visual appeal. Review collected by and hosted on G2.com.

Recommendations to others considering Zello:

You will love it, try it! Review collected by and hosted on G2.com.

What problems is Zello solving and how is that benefiting you?

I am able to communicate on a drop of a dime without needed extra equipment. I am benefiting astronomically because I don't need new eq6.my performance increased because of the extra communication. Review collected by and hosted on G2.com.

Matthew A.
MA
Field Service Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Zello?

I like the security of zello. Someone sitting around with a police scanner can't listen in or interfere with business communications. As well as I like the ability to create workgroups. Review collected by and hosted on G2.com.

What do you dislike about Zello?

The interface can be a little clunky. Having to go back and forth to accomplish some tasks within the app. Review collected by and hosted on G2.com.

Recommendations to others considering Zello:

I would recommend Zello to others based on:

Cost

Ease of use and deployment

The administrative functions of adding and removing users

The talk groups Review collected by and hosted on G2.com.

What problems is Zello solving and how is that benefiting you?

Instant quick communication. With a Bluetooth ptt mic if a situation arises you can instantly communicate with the team verse having to unlock phone, dail a number and wait for the call to go through. Review collected by and hosted on G2.com.

Tatjana S.
TS
Verification engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zello?

I like that Zello is using an internet connection for communication. It's amazing! I like the most that it is saving audio messages so I can listen to them again. Also, there is an option to disable this if I wanted to. Review collected by and hosted on G2.com.

What do you dislike about Zello?

I wouldn't say I like that it's only communicating with other devices with Zello. It would be better if it could communicate without the internet. That is not a big issue, but it would be a nice feature. Review collected by and hosted on G2.com.

What problems is Zello solving and how is that benefiting you?

The most significant benefit is that it broadcasts messages in real-time like radio stations. I can inform all of the coworkers of my current status, and that is very useful. I love it. Review collected by and hosted on G2.com.

Verified User in Motion Pictures and Film
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zello?

The interface is easy to navigate; voice message history is nice. I like how it manages people speaking at the same time. Review collected by and hosted on G2.com.

What do you dislike about Zello?

I've found it more useful for fun than for actual situations that you have to rely on it; not sure if they've fixed this since I last updated the app but longer voice messages sometimes caused it to glitch out and delete what had been recorded. Review collected by and hosted on G2.com.

Recommendations to others considering Zello:

Worth giving it a whirl! Better than renting walkies for something small Review collected by and hosted on G2.com.

What problems is Zello solving and how is that benefiting you?

Long messages getting deleted is one; but the way it manages people speaking at the same time is great. Doesn't have the same instantaneity (as it relies on internet/etc) as a walkie talkie but being able to listen back on messages is a huge plus. Review collected by and hosted on G2.com.

Verified User in Public Safety
AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Zello?

Zello is an extremely easy and cost-effective to give your LMR system global range. Using a small gateway, you’re no longer tied to the range of your traditional radio system. Review collected by and hosted on G2.com.

What do you dislike about Zello?

The only thing to dislike are the occasional maintenance outages, but those are few and far between, rarely affect usage, and ample warning is provided. Review collected by and hosted on G2.com.

What problems is Zello solving and how is that benefiting you?

“Dead” areas in an LMR system are completely avoided using Zello. Review collected by and hosted on G2.com.