One of the most valuable features of Zeffy is its ability to automate attendee communication from start to finish. The platform allows organizations to send tax receipts immediately after donations, create personalized thank-you emails, schedule follow-up check-in emails, and send last-minute event reminders to registered attendees.

This comprehensive communication workflow significantly reduces administrative work while ensuring that every participant receives timely, professional, and consistent communication throughout the entire registration process. The ability to automate these touchpoints provides a seamless experience for attendees and allows event organizers to focus more on serving their community rather than managing emails manually. Review collected by and hosted on G2.com.

One area where Zeffy could be improved is its newsletter creation feature. While the platform offers email templates, I found them to be less intuitive and not as user-friendly as I would like. The design and editing experience feels somewhat limited, making it more time-consuming to create visually appealing and engaging newsletters compared to other email marketing platforms.

Overall, Zeffy excels at automating donor and event communications, but enhancing its newsletter builder with more flexible, modern, and easy-to-use templates would make it an even stronger all-in-one solution for nonprofits. Review collected by and hosted on G2.com.

We've had a wonderful experience using Zeffy for our nonprofit, Saturday Morning Breakfast in Mac (SMB). The platform is intuitive, easy to set up, and makes it simple to create fundraising campaigns without worrying about platform fees. We especially appreciate how accessible it is for both our small team and our supporters. Zeffy has been a valuable tool in helping us grow our fundraising efforts, and we highly recommend it to other nonprofits looking for an affordable, user-friendly solution. Review collected by and hosted on G2.com.

Donor confusion about the optional tip. Zeffy asks donors for an optional contribution to support the platform, and some donors mistakenly think it's required by the nonprofit. Just make sure you let your donors know that the contribution is optional. Review collected by and hosted on G2.com.

True to their word, there have never been credit card transaction fees - never. When I asked the board to consider Zeffy, I staked my reputation on that fact - I would personally pay for fees if Zeffy didn’t. Thank you Zeffy! Haven’t had to cover one dime of fees. Review collected by and hosted on G2.com.

If there has to be a dislike - Zeffy has far more power tools than we could ever implement. Review collected by and hosted on G2.com.

What I like best about zeffy is the ability to add contacts and have them in a specific folder. It also gives me the ability to easily communicate with the group. Being able to see how much we have saved through Zeffy is awesome as well. Review collected by and hosted on G2.com.

I may not know how to use it right but I would love to be able to make a new note, have it automatically dated, and for each note to populate when you pull someone up. I am working on building relationships with funders so it would be nice to be able to write in notes and those notes be easily organized for me to scan and read before I meet with a funder again. Review collected by and hosted on G2.com.

The issue is how difficult it is to see the donation for Zeffy and that it starts at 17 percent which makes people think that's just a standard fee. Other than that they continue to be 100% free and have a nice interface that is user friendly. There are many options for ticketing and services and even volunteers. They now have a nicer CRM and Have a Facebook group now for Zeffy users that can ask questions about how to do specific functions in the platform so you are not relying just on customer service.. they have a. Very nice CRM I have integrated Zeffy with Zapier but it wasn't easy or clear cut. The performance has been good so far and it has not failed to go through the payment process or volunteer sign up ever. IT is trying to incorporat AI, but I stay away from that kind of stuff on Zeffy, so I don't really use the AI/ intelligence feature it has. Review collected by and hosted on G2.com.

So. The issue is that you can't just uncheck the donation for Zeffy and you have to go to a multiple choice box. Then hit custom, then manually type the number 0 (zero). But to the normal eye it looks like the price went from $25 to $30. (Their standard is 17%. I still think for a free donation platform it's good, but I've had to put extra work to make videos and write and tell people how to avoid the Zeffy contribution. Also I have no way of knowing unless I ask, if they paid it or saw my video or not. If they made it easier to understand that the Contribution is optional and start at a less percentage rate, that wouldn't make it look like your trying to hid the fee. Review collected by and hosted on G2.com.

As a brand-new nonprofit, every dollar matters, and Zeffy has made it possible for us to accept donations, sell event tickets, and process memberships without losing a percentage of those funds to platform fees. That has been huge for an organization like Milford Makes, where we're working to build a community Creative Reuse Center and Makerspace from the ground up. The platform is easy to use, reliable, and gives us professional tools that would normally be out of reach for a small organization with a limited budget. We've had a great experience and recommend Zeffy to any nonprofit looking for an affordable, mission-focused fundraising platform. Review collected by and hosted on G2.com.

One feature I'd love to see is the option to create a true event landing page. Currently, the ticket price is one of the first things visitors see, before they've had a chance to connect with the purpose or value of the event. For workshops, the current registration page works great, but for higher-priced events like retreats or fundraisers, it would be helpful to have a page that tells the story first—with photos, details, testimonials, and the impact—while still including registration farther down the page. That extra flexibility would make Zeffy an even stronger platform for nonprofits hosting a wide range of events. Review collected by and hosted on G2.com.

Our swim team has been using Zeffy for a few years now and we love it. We have been able to process donations, create stores for fundraisers, sell admission for events, and accept payments for different reasons. Zeffy has truly streamlined the way we do business and is very easy to use. We have recommended it to many different organizations! Review collected by and hosted on G2.com.

There's not much to dislike. The downside for some of our customers is that they claim they don't see the preset donation amount of 17% - but we disagree. We see it clearly and we support it. We believe people are simply being hasty and overlook it. This is not an issue for us at all. Review collected by and hosted on G2.com.

I love Zeffy's simplicity and its ability to create forms for student registrations that are short and concise. I really appreciate being notified every time someone submits a Zeffy form. I also love that every time we pay for an event, the entire amount goes straight to the event without any mandatory processing fees, and there are optional generosity prices. Zeffy allows us to add visuals to our forms, which makes the registration process more colorful and vibrant. The initial setup was incredibly easy, and I like that we can include Zeffy in our Linktrees for easy access by our students. Review collected by and hosted on G2.com.

Nothing. Review collected by and hosted on G2.com.

Ease of use and no credit card fees. Thanks Review collected by and hosted on G2.com.

No a very simple process to get and print out the excell spreadsheet of buyers of tickets.

Additionally, the checkout process for ticket buyers tries to force them to pay a 17% "TIP" without full explanation. it should start at "0" and go up from there. I have had complaints from folks that tried to pay $100 for tickets but were charge $117 and did not know why. Almost seems a bit fishy. Review collected by and hosted on G2.com.

Running a community theatre company like the Punjabi Arts Association means balancing a passion for the stage with tight production budgets. Finding Zeffy has completely changed how we build and manage our stage productions.

For a non-profit arts group, standard ticketing platforms eat away at ticket sales with heavy service and credit card fees. Zeffy provides a 100% free ticketing solution. There are zero hidden catches, zero transaction fees, and zero platform costs passed on to us. Every single dollar our audience pays for a seat goes directly into funding our next production, sets, and lighting.

If you are a cultural organization or community theatre looking to simplify your box office while keeping 100% of your hard-earned revenue, Zeffy is an absolute no-brainer. Review collected by and hosted on G2.com.

There isnt a thing we dont liek about Zeffy Review collected by and hosted on G2.com.