No charge to the organization using it - we keep 100 % of payments; easy to run reports, it communicates exceedingly well with those of us running the campaign/event AND with donors/attendees. It's simple but complete and powerful. Review collected by and hosted on G2.com.

I don't know if people donated to Zeffy nor the amounts. It would be helpful to know. We messaged people and explained that we keep 100% and that THEY incur no mandatory fees, but to keep it sustainable, we suggested an amount to add to their payment. No idea if it was an effective pitch. Review collected by and hosted on G2.com.

The platform is intuitive, easy to set up, and offers everything we need—from donation pages to event registration and an online store. Our donors appreciate the simple giving experience, and we appreciate the transparency and flexibility Zeffy provides.

Whenever we've had questions, their support team has been responsive and helpful. Zeffy has allowed us to focus less on administrative costs and more on serving the communities we support.

I highly recommend Zeffy to any nonprofit looking for a reliable, user-friendly fundraising platform that truly puts nonprofits first. Review collected by and hosted on G2.com.

Payment disbursement could be twice a week Review collected by and hosted on G2.com.

We have been using Zeffy's platform for almost a full year and have experienced exceptional customer service, excellent and user-friendly tools, helpful suggestions, templates and integrations which make our work more streamlined and strategic, and fantastic reports. We love the zero-fee model and Zeffy even provides tools to help us educate our donors and potential donors on why this method is better for our organization. We are consistently impressed by Zeffy. Review collected by and hosted on G2.com.

Zeffy doesn't allow us to integrate our Volunteer management fully and robustly into the CRM. While the CRM is a wonderful tool, we cannot track volunteer hours within the software, and therefore must use alternative software. Otherwise, we have zero complaints. Review collected by and hosted on G2.com.

Zeffy is easy and secure to use and it keeps track of your customers Review collected by and hosted on G2.com.

When you enter a donation amount and use the scroll wheel on the mouse to scroll down, the amount changes. The program hides the "Other" option. Review collected by and hosted on G2.com.

I like that it's easy to use both from the administrator side and customer side. It's very easy to build event ticketing pages and donation pages. I love that I can include logos and images to theme our donation/event campaigns. Customers and donors have found it easy to use and I have no received any negative feedback from them. Review collected by and hosted on G2.com.

I have used the newsletter templates for our monthly newsletter and it can sometimes be slow to design depending on the template and limited in the editing features that I have. It is also not seamless in the different email platforms and can look different from one email provider to the next. It makes it hard to edit it within Zeffy and see it look different in email. Review collected by and hosted on G2.com.

There are so many great features that every time we learn a new one we get excited. We can do all our program registration & events in Zeffy and the setup is really easy (we are getting rid of our previous platform); the events page that we can just add to our website; the Charitable Receipts autosend; the automatic refund feature for cancelled tickets; the no fee processing; . Review collected by and hosted on G2.com.

We tried making a newsletter and it doesn't portray images the same in emails as it does when creating it - even the template we chose without changing anything was very skewed so we haven't been able to take advantage of that (maybe a newsletter with no images would be ok). Deposits take a little longer than we are used to, but we don't mind since it is a small price to pay for no fees on so many features. Review collected by and hosted on G2.com.

Zeffy makes everything so much easier from creating campaigns to automating replies, receipts and thank yous to our donors. We can print off helpful forms to help our events to run more smoothly and we can collect gift aid through a Zeffy related platform making everything seamless. The help desk is extremely efficient and responds in good time. The Campaign Builder is very easy to use and we can be quite creative in setting targets, uploading logos and photos to make the campaign more attractive. We get good feedback from our members too about how easy it is to use in terms of booking events or donating to our various causes. Review collected by and hosted on G2.com.

There can be glitches when trying to use Zeffy on a laptop but again, the help desk is looking in to this with one of our members who has tech ability in order to resolve it. Review collected by and hosted on G2.com.

Zeffy’s biggest advantage is that it’s free for nonprofits, which helps organizations keep more of the donations they receive. The platform is easy to use, setting up donation forms and event registrations is straightforward, and the interface is clean. The optional donor tips help support the platform without requiring nonprofits to pay subscription or transaction fees. Review collected by and hosted on G2.com.

The optional tip prompt can sometimes confuse donors or make the checkout experience feel less straightforward. Some advanced customization and reporting features are more limited compared to paid fundraising platforms, and integrations with other tools aren’t as extensive. I would also recommend adding support for dedicated card machines, rather than relying only on Tap to Pay on iPhone, as this would make in-person fundraising more flexible and accessible for organizations using different devices. Review collected by and hosted on G2.com.

One of the most valuable features of Zeffy is its ability to automate attendee communication from start to finish. The platform allows organizations to send tax receipts immediately after donations, create personalized thank-you emails, schedule follow-up check-in emails, and send last-minute event reminders to registered attendees.

This comprehensive communication workflow significantly reduces administrative work while ensuring that every participant receives timely, professional, and consistent communication throughout the entire registration process. The ability to automate these touchpoints provides a seamless experience for attendees and allows event organizers to focus more on serving their community rather than managing emails manually. Review collected by and hosted on G2.com.

One area where Zeffy could be improved is its newsletter creation feature. While the platform offers email templates, I found them to be less intuitive and not as user-friendly as I would like. The design and editing experience feels somewhat limited, making it more time-consuming to create visually appealing and engaging newsletters compared to other email marketing platforms.

Overall, Zeffy excels at automating donor and event communications, but enhancing its newsletter builder with more flexible, modern, and easy-to-use templates would make it an even stronger all-in-one solution for nonprofits. Review collected by and hosted on G2.com.

We've had a wonderful experience using Zeffy for our nonprofit, Saturday Morning Breakfast in Mac (SMB). The platform is intuitive, easy to set up, and makes it simple to create fundraising campaigns without worrying about platform fees. We especially appreciate how accessible it is for both our small team and our supporters. Zeffy has been a valuable tool in helping us grow our fundraising efforts, and we highly recommend it to other nonprofits looking for an affordable, user-friendly solution. Review collected by and hosted on G2.com.

Donor confusion about the optional tip. Zeffy asks donors for an optional contribution to support the platform, and some donors mistakenly think it's required by the nonprofit. Just make sure you let your donors know that the contribution is optional. Review collected by and hosted on G2.com.