It is easy to use and meets our needs. We have used it for collecting donations, meeting registrations, and as a platform to sell items. I am not an IT person but I have found it very easy to use. Inventory tracking is easy, even if you don't have them pay through the tap to pay or electronic system. The details that it provides for meeting registrations is accurate and easy to download into Excel for manipulation. I would highly recommend it. Review collected by and hosted on G2.com.

It doesn't allow a lot of creative design but we've adjusted to it. Review collected by and hosted on G2.com.

Zeffy is a very easy platform to use for our initial registration process for our event. Our budget for this event is right around $100k and using Zeffy has saved us around $4k in credit card fees each time we've used it (this is our 2nd year). It is very easy to setup. It is also easy to offer refunds when necessary and we don't have to worry about losing out on those fees. We also utilized Zeffy to refund a portion of registration as a scholarship gift. The Evergreen District also used Zeffy for our 2025 District Convention. Zeffy also works great with getting the funds from Zeffy to our own bank account and being able to set the time (weekly or monthly) of deposits. Review collected by and hosted on G2.com.

With regard to Harmony College NW, Zeffy does NOT integrate with our Sched platform. While we use Zeffy for our initial registration, we have to manually add those registration into Sched as Sched is our primary scheduling program for our three day, 8-session conference. Review collected by and hosted on G2.com.

Finances section has streamlined our way of reviewing donations and seeing futures of upcoming donation. It was simple to setup, while being guided step by step. The biggest part that I like the most is the no fee's to use the platform. This shows how Zeffy really cares about your campaigns which allows all campaigns to achieve their goals faster, while supporting your mission. Review collected by and hosted on G2.com.

The landing page for our campaigns seem too basic, when trying to project the feeling of the organization. We believe that having a more robust options to design the landing page to fit like your making a webpage. Review collected by and hosted on G2.com.

Zeffy is a non-profit-focused platform. They are constantly trying to find ways to support non-profits with tools that make running a non-profit and taking donations easier AND free for non-profits.

They don't exist to make money off us. They exist to HELP us. They not only offer TOTALLY FREE services to non-profits, but also offer help with choosing and using those services.

For example, I was browsing fundraising options and tried one out and decided not to utilize a particular one at that time. They almost immediately emailed me and asked if there was a problem that prevented me from setting up that type of fundraiser. They care about your success and do everything they can to make it easier.

The communications features enabled us to format and send our first email newsletter! For FREE - unlike many of the other mailer platforms.

They offer totally FREE webinars to help you learn. And if you reach out for help, it's fast and also did I mention FREE? Review collected by and hosted on G2.com.

I cannot think of one thing I dislike about Zeffy. Review collected by and hosted on G2.com.

We absolutely love using Zeffy. It is so great that there are no fees! We started using Zeffy for our new huge event that we run, and now we use it for member management and our art classes we run. Another amazing thing about Zeffy is the way they actually take user feedback and actively update everything. Review collected by and hosted on G2.com.

The only thing I can think of about Zeffy that I don't like, mostly comes down to what we use it for. It would be nice to have a a way to add taxes for stuff (we have to charge tax on our classes). A way to better manage volunteers would be awesome too, that isn't in the membership area. Review collected by and hosted on G2.com.

What I like best about Zeffy is that it gives small nonprofits access to professional fundraising tools without charging platform fees, allowing more of every donation to support our mission. The platform is intuitive, continually improving, and backed by a customer service team that is responsive, knowledgeable, and genuinely committed to helping organizations succeed. While there are a few quirks that occasionally require creative workarounds, the overall value, reliability, and support make Zeffy an outstanding choice for nonprofits looking to maximize their impact. Review collected by and hosted on G2.com.

Like any software, Zeffy has a few quirks. Some features aren't always as intuitive as they could be, and occasionally we've had to find workarounds to accomplish what we wanted. I'd also like to see more flexibility in reporting, customization, and event management. That said, the platform is continually improving, and whenever we've encountered an issue, Zeffy's customer support has been responsive, helpful, and committed to finding a solution. Review collected by and hosted on G2.com.

I like that it does not burden our nonprofit business association with the cost of processing the membership dues and event registrations. I like the rapid response from customer service whenever I have a question or issue. Review collected by and hosted on G2.com.

The information we require from our members for events and programs and for our membership renewals does not appear as options in the campaign set-up, so we have to use additional questions, which people tend to skip through without answering. I don't like that the credit card charge is limited by amount because our corporate sponsorships exceed the maximum amount. The reporting does not break down first name and last name into two columns, so I have to fix that in the EXCEL spreadsheet that I export. It's fine for 40 event guests, but it will be burdensome when I have more. I would like to have First Name, Last Name, Job Title, Company, and Email for each guest that is registered by the buyer. I would also like an option for the buyer, who is sometimes an Assistant, to be able to indicate that the guest is their boss and not them, and to have fields for the Guest's First Name, Last Name, Job Title, and Email. We have resolved this by asking for the Guest Information in a question, but it does not put the response into separate columns. I don't like that payments are referred to as a "donation". I would prefer that they be called "payments", which is neutral. As a nonprofit business association in the U.S., "Contributions to our organization are not considered 'charitable' deductions by the IRS, but may be deductible as ordinary and necessary business expenses. Please consult your tax advisor." We are required to include that express statement on all solicitations, which we have resolved by asking a the required question, "Do you understand that. . . ". Some of the instructions are not as user-friendly as they could be, but once you understand how to make a partial refund by contacting customer service, it is clearer. The extra donation option is confusing to some users. We would receive more of them if the percentage started at 4%, which is what most credit card processing companies are charging today, rather than 15%. Review collected by and hosted on G2.com.

No fees strucutre means a lot to small NPOs, and I work for several of them in various capacities. I had no idea that we could set up a storefront for one or put a "tap and go" donation (no tax receipt, of course) in place for an event. I have been able to meet all my needs for donations and online financial support of these charities. Great application, I must say! Review collected by and hosted on G2.com.

In order to continue to offer the free service to the NPOs and charities, Zeffy still needs to raise money themselves. Some of my donors have found the optional Zeffy support hard to figure out how to skip if they were not in a place to donate there as well. I've fielded a couple of angry and frustrated phone calls, but generally people are starting to understand what they're seeing in the payment process. Review collected by and hosted on G2.com.

Zeffy continues to provide updates to their offerings and makes the program better to use. It feels like every month they can do something new - now they help our nonprofit to offer membership! We are working on incorporating our Zeffy data into our CRM. Review collected by and hosted on G2.com.

I don't see how Zeffy can be better at this time. Review collected by and hosted on G2.com.

I worked professionally as a consultant to NPOs and interfaces with many fundraising platforms. Zeffy was by far the easiest to set up and administer, I now use it as a volunteer board member for a school in Guatemala. I get everything I need from the reports I set up and very much like the strong communication style that Zeffy has with its users. Review collected by and hosted on G2.com.

The only downside I've experienced is the confusion that can be caused if a donor makes an unsolicited donation and becomes confused by the request for donation made by Zeffy. I do explain to those I interact with that by making the donation to Zeffy they are eliminating expenses that we'd have to take on and that helps us. Review collected by and hosted on G2.com.