MC
Mel C.
"Excellent Platform for Event Registration and Merchandise Sales"
5/5
What do you like best about Zeffy?

What we like best about Zeffy is that it allows our fundraising event to keep 100% of the money we collect, without credit card processing fees being taken out. For the Dog Days Wine Tour, which is our annual Silver Wheels Cycling Club fundraiser, that makes a big difference.

We also appreciate that Zeffy gives participants the choice to support the platform through an optional donation, while still keeping the checkout process simple and easy. Riders can register and purchase merchandise using credit cards, Apple Pay, Google Pay, or even pay by check.

This is our first year using Zeffy, and since launching on March 1st, we’ve already registered over 220 riders with no issues. The platform has been reliable, easy to use, and a great fit for our event. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The only thing I would suggest improving is the ability to schedule automatic price changes for tiered pricing.

For our event, we offer monthly pricing tiers that gradually increase as the event gets closer. Zeffy does allow us to schedule when a price ends, which is helpful, but it does not currently allow us to schedule the next pricing tier to start automatically. Because of that, we keep a reminder and manually add the new tier the night of the price change.

It’s not a major issue, and it has not affected our overall experience, but adding automatic scheduled price changes would make an already great platform even better. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you for this detailed review! Zeffy is a one stop fundraising and donor management platform with zero platform fees, and hearing that the Dog Days Wine Tour has already registered over 220 riders with no issues in your first season is a fantastic milestone to be part of. The combination of credit cards, Apple Pay, Google Pay, and check support in a single checkout makes a real difference for rider conversion, and keeping 100% of registrations and merchandise sales going to Silver Wheels Cycling Club is exactly how Zeffy is designed to work. On scheduled tiered pricing: this is exactly the kind of experience-based feedback that shapes what we build next. The request for fully automated tier transitions is one we hear from event organizers running phased registration, and it is on our radar. For day-of event payments, Zeffy's Tap to Pay lets your team collect in person payments via smartphone with no card reader or terminal needed. Zeffy's peer to peer fundraising is also worth exploring if you want riders to create their own fundraising pages leading up to the event, complete with leaderboards and automated reminders. Glad Zeffy is working for you and your organization.

AN
Verified User in Civic & Social Organization
"Wow! Just Wow!"
5/5
What do you like best about Zeffy?

Zeffy is a fabulous platform for our organization! We run on a shoestring budget and count every penny. Zeffy has been invaluable at helping us keep the funds where they belong in our non-profit, and at the same time providing us with a secure and easy to use platform. Could not be happier :) Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

There is nothing that I could say I dislike about Zeffy - the platform, the organization and the people have been fabulous to work with!

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! Review collected by and hosted on G2.com.

P3 R.
PR
P3 R.
"Easy to use donation and newsletter platform"
5/5
What do you like best about Zeffy?

Setup/integrations initially are very easy to do. Having the possibility to drive donations to a free platform that doesn't take huge junks of fees is vital for us as a small non-profit. Building and sending newsletter emails is also really straightforward and has helped us simplify management of DLs. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

For newsletter design, it would be good to get guidance on when length becomes an issue (indicator as to when an email might get cut off before you get there, not after). Lists aren't really that straightforward to work with Review collected by and hosted on G2.com.

Family Resource C.
FC
Family Resource C.
"Excellent platform for fundraising, events, and more!"
5/5
What do you like best about Zeffy?

Zeffy is extremely easy to set-up and to use. This platform makes it easy to start or revive prior campaigns, engage your donors, cultivate information and data for stakeholders, and get help when you need it by their awesome customer service team. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I have yet to find one thing to complain about. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you so much for this thoughtful review! Zeffy is a 100% free fundraising platform for nonprofits, so digitizing your fundraising comes at zero cost and your school keeps every dollar raised across all those initiatives. We are thrilled the setup was easy and that our support team has been there when you needed them.

It means a lot to hear you have not found anything to complain about, and we will keep working to keep it that way. Since you are collecting for various initiatives throughout the year, two features might help you do even more. Peer to peer fundraising lets students, families, and volunteers create their own pages under a campaign and rally their networks, which works beautifully for school communities. Raffles are also a simple, fun way to add a revenue stream to an event, with ticket bundles and prize tiers built right in.

Glad Zeffy is working for you and your organization.

AN
Verified User in Civic & Social Organization
"Upgrade Your Impact & Market More Professionally"
5/5
What do you like best about Zeffy?

Zeffy was easy to set up and use from the very start. It combined the best of what we'd previously used three other applications to do in the past and saved the organization tons of dollars in admin fees. Also, the payout schedule that begins prior to the event date helped with deposits AND event expenses that made our slim margins appear larger, and aided our grassroots volunteers in understanding the business side of their work. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

It took too long for this application to come to the marketplace. I am glad it was introduced to our organization. Review collected by and hosted on G2.com.

AN
Verified User in Fund-Raising
"We have saved $7k on Zeffy while making donations, auctions, sales and ticketing easy for our guests"
5/5
What do you like best about Zeffy?

I initially utilized Zeffy for their fee-free platform. A few years into using Zeffy, it's ease of use has helped us to stick with them. We use Zeffy for ticketing for all events, donation campaigns, our silent auction and more. Our premier fundraiser raises $75k and Zeffy is the main payment processor for sponsorship, ticketing, and the silent auction. It is user friendly, the reports are helpful and the added communications integration makes it easy. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The auto-populated donation is probably the only downside guests have brought to our attention. Review collected by and hosted on G2.com.

AN
Verified User in Fund-Raising
"Perfect Fit For Non-Profits"
5/5
What do you like best about Zeffy?

I can create campaigns to share via email, text, social media and more. The site is user friendly both on my end and the purchaser! I can clone past events, update info such as date and time and not have to create the whole new event each year. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

From the consumer side, I don't think customers read the "donation to Zeffy" portion prior to the transaction, so I have received a few complaints asking ?why is the amount more than the ticket I purchased?" Review collected by and hosted on G2.com.

Receptionists K.
RK
Receptionists K.
"Amazing Customer Support"
5/5
What do you like best about Zeffy?

The front desk upon first beginning to use Zeffy entered a large amount into the Zeffy donation section after the transaction and customer support was very kind and refunded the amount directly to our member. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

In a campaign as a non-profit when customers purchase merchandise, plants and would like to make a donation, all in one transaction. At this time there is no option to enter entries in our merchandise campaign that staff can enter a total amount, for example plants sales and a donation amount. We have three different campaigns, one for merchandise, one for plants and one for donations. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
"Simply the Best!"
5/5
What do you like best about Zeffy?

I am a HUGE fan of Zeffy. As a newly established non-profit organization, finding a platform that assists with accounting and fundraising was critical for record-keeping and accepting online donations. As a person who is not technologically savvy, Zeffy has proven to be easy to use for both our organization and donors. We are able to accept monies, offer receipts, and provide thank yous in one platform. What could be very time-consuming can be done with very little effort. Additionally, our donors are appreciative of the optional fees/tips, which allow them to give as little or as much as they'd like to contribute and provides peace of mind knowing that 100% of what they donate directly to our organization is given to our organization. I was totally wowed when I discovered the Zeffy Org page, which allows us to include all our fundraising campaigns in one area. I am truly grateful for Zeffy and its mission to remove financial barriers for nonprofits. It truly has made a difference and had a great impact on our fledgling organization. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Unless I'm misunderstanding the system, Zeffy doesn't seem to include the donations we receive offline to reflect the total amount collected. Also, a lot of people want to pay by Zelle and it is not an offered paying option. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you for this wonderful, detailed review! Zeffy is a zero fee fundraising platform built for nonprofits, and knowing it has made a genuine difference for a newly established organization navigating fundraising for the first time is exactly the impact we build for. The combination of online payments, automatic tax receipts, and thank you emails all in one platform is designed to reduce the administrative load so you can focus on your mission, and we are glad the Org page has been a discovery worth getting wowed by. On offline donations: you can log offline contributions in Zeffy's donor management section so they appear in your contact records, though we hear you that having them reflect in campaign totals is a useful next step, and that feedback goes straight to the product team. On Zelle: additional payment methods are actively in development, and Zelle is among the options being considered. Zeffy's full donor CRM is worth a deeper look for tracking your growing donor base, with notes, tags, smart filters, and full contact history. Zeffy's newsletter and email builder is also worth exploring for keeping donors engaged between campaigns, sending broadcasts directly to your list at no cost. Glad Zeffy is working for you and your organization.

Michael G.
MG
Michael G.
"A Very Helpful Fundraising Platform"
5/5
What do you like best about Zeffy?

Zeffy was great for the play we put on this year. It went so well that we are planning to roll it out for dances and other events next year as well. I especially like the ease of setup and administration, how quickly campaigns come together, the design features, and the level of detail you can go into with the fundraising options.

We were looking for an integrated option to track ticketing and fundraising all in one platform, and this is definitely the best one. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I don't have much to say on the downsides; it's a solid site! Review collected by and hosted on G2.com.