--- title: Zeffy Reviews meta_title: 'Zeffy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1253 reviews by the users' company size, role or industry to find out how Zeffy works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 1253 scale: '5' date_modified: '2026-07-31' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Zeffy Reviews **Vendor:** Zeffy **Category:** [Fundraising Software](https://www.g2.com/categories/fundraising) **Average Rating:** 4.9/5.0 **Total Reviews:** 1,253 ## About Zeffy Zeffy is a nonprofit fundraising platform where every dollar raised stays with the mission. Unlike most fundraising tools, which charge 5% or more per transaction, Zeffy covers all credit card processing fees and platform costs — funded instead by optional tips donors leave at checkout. Development directors, fundraising coordinators, treasurers, and executive directors rely on Zeffy to run their entire fundraising operation from one place, whether they lead a small community organization or a national charity with thousands of donors. The fee problem is real: on a $100,000 campaign, transaction fees alone can redirect $5,000 or more away from programs before a single dollar reaches the cause. Zeffy eliminates this loss entirely. Nonprofits pay no platform fee, no monthly subscription, and no hidden charge — every processing cost is absorbed so the full amount raised goes to the mission. From one dashboard, organizations can create donation forms, sell event tickets, run raffles, manage online auctions, launch peer-to-peer campaigns, handle memberships with automatic renewal, and operate an online shop. In-person fundraising is handled through a tap-to-pay mobile app that accepts payments on the spot. For donor communications, Zeffy includes a built-in email and newsletter platform as well as a postmail service that sends physical letters and postcards directly to donors. Giving history, contact records, and automated tax receipts for eligible organizations are managed through a built-in CRM, with real-time reporting across all fundraising types. Zeffy connects with the tools nonprofits already use. Donation forms and campaign pages embed directly into WordPress, Wix, Squarespace websites and more! Donors can give through Apple Pay, Google Pay, PayPal, and Venmo alongside standard credit and debit cards. Teams that rely on Mailchimp, Constant Contact, or social outreach through Facebook, Instagram, and WhatsApp can continue using those channels alongside Zeffy. QuickBooks integration keeps financial records current without manual exports. More than 100,000 nonprofits — from Big Brothers Big Sisters chapters and local YMCAs to neighborhood food banks, faith communities, and grassroots advocacy groups — have raised over $2 billion through Zeffy, saving more than $100 million in fees that returned directly to programs. Organizations that switch to Zeffy typically eliminate platform fees on the first campaign — without changing how they fundraise. ## Zeffy Pros & Cons **What users like:** - Users find Zeffy to be a **streamlined and user-friendly platform** , effortlessly meeting their organizational needs. (441 reviews) - Users value the **easy setup** of Zeffy, finding it seamless and straightforward for managing fundraising events. (270 reviews) - Users praise Zeffy for its **no fees** , enabling small non-profits to maximize every donation for their causes. (268 reviews) - Users find Zeffy's **setup ease** instrumental, allowing for quick and effortless organization of fundraising events. (250 reviews) - Users love Zeffy for its **efficient fundraising capabilities** , making event donations and ticket sales easy and organized. (226 reviews) - Users love Zeffy for its **0% fees** , making it an excellent and user-friendly choice for nonprofits. (216 reviews) - Donations Management (181 reviews) - Affordable (179 reviews) - Fundraising Efficiency (149 reviews) - Quick Setup (119 reviews) **What users dislike:** - Users find that Zeffy lacks a **comprehensive donation management system** , needing additional features for effective fundraising. (60 reviews) - Users feel the need for **enhanced auction features** and better organization options to improve their Zeffy experience. (60 reviews) - Users find Zeffy's **limited design flexibility and permission structure** hinders effective campaign management and presentation. (53 reviews) - Users express concerns over **payment issues** , particularly regarding hidden fees impacting their nonprofit budgeting and donor clarity. (44 reviews) - Users note **limited customization** options in Zeffy, suggesting it lacks necessary features for complex workflows and branding. (42 reviews) - Users find **donation tracking and platform fees problematic** , complicating reconciliation and feeling pushy towards additional contributions. (39 reviews) - Difficult Customization (38 reviews) - Tipping Confusion (37 reviews) - Limited Features (36 reviews) - Email Functionality (33 reviews) ## Zeffy Reviews ### 1. We now use Zeffy for almost all donor/member records. **Rating:** 5.0/5.0 stars **Reviewed by:** Membership K. | Membership/Web Chair, on the Board of Directors: volunteer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Zeffy?** The best thing about Zeffy—aside from its zero credit card fees—is the company’s incredible responsiveness to user feedback. Over the three years our organization, Key West Garden Club, has used the platform, I have submitted several feature requests through their suggestion portal. I am consistently impressed by how quickly they implement changes to meet our needs, which has drastically improved our daily operations.The advanced search and list management functions for our donor and member database have been complete game-changers. The automatic lists and custom filtering options save me immense time—which is invaluable as a volunteer.Initially, our users were hesitant because transactions and emails appeared to come from a third party. However, Zeffy’s customization tools now allow us to look highly professional and transparent. Through a little user education, this is now a total non-issue.While I appreciate that QuickBooks integration was added quickly after I requested it, I hope to see it expand to support deeper categories and subcategories. This isn't a negative, though; given Zeffy's track record of excellent customer service, I know it is just a work in progress. **What do you dislike about Zeffy?** Really, I don't DIS-like anything: Zeffy has completely changed the way we do business. Love it. **What problems is Zeffy solving and how is that benefiting you?** We use Zeffy for donor management, membership record-keeping, fundraising campaigns, monthly emails to our membership, follow-up emails after events, and following up on Payments made to the system. Tap-to-Pay is awesome for our little onsite store, too. Pretty much for everything. Customer service is top-notch. Plus it is easy to use. ### 2. Effortless Fundraising with No Processing Fees **Rating:** 4.5/5.0 stars **Reviewed by:** Erica J. | Director of Impact and Engagement, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Zeffy?** I love using Zeffy for fundraising as it allows us to easily and effectively collect peer-to-peer funds. The lack of processing fees is fantastic because it maximizes the amount of money we get from each transaction. The ability to send correspondence through the platform for free is absolutely amazing and customizing the platform for our use at no cost is super nice. I also appreciate the flexibility to utilize different types of fundraising, like auctions and ticket sales. Setting up Zeffy was super easy, and we were up and running in a matter of minutes. Overall, the features that really stand out are the minimal processing fees and the customization options. As a small nonprofit team, we needed a platform that could do a lot without a steep learning curve — and Zeffy delivers. We've been able to raise funds and run campaigns with real ease. The platform strikes the perfect balance: simple enough to get started quickly, but flexible enough to customize for our specific needs without feeling limited. Integrating with our Hubspot CRM by making exports easy is a huge plus, and our external traffic finds the website visually appealing and easy to use. It's speedy and we've never had trouble with accessibility. The user experience is genuinely intuitive, which matters when you're wearing multiple hats and can't afford to spend hours troubleshooting. Zeffy has taken the friction out of fundraising so we can focus on our mission instead of the mechanics. **What do you dislike about Zeffy?** I don't really have any additional improvements at this point, but I think I recall not being able to add a 'Buy Now' option for our auction campaign, which would have been really cool! **What problems is Zeffy solving and how is that benefiting you?** I use Zeffy to collect peer-to-peer funds effectively, maximizing our earnings with minimal processing fees. I love the platform's customizability, free correspondence features, and multiple fundraising options like auctions and ticket sales. **Official Response from Hubert Fanneau:** > Thank you for this review! Zeffy is an all-inclusive fundraising platform with 0% platform fees, and using it for peer to peer fundraising with free donor correspondence is one of the most impactful combinations for growing a supporter community. The peer to peer tools include supporter pages, team campaigns with leaderboards, and automated fundraiser reminder emails, all at no cost and part of the same platform as your auction and donation forms. On the Buy Now option for auctions: that's a genuinely useful feature for items where you'd rather close the sale than wait for bidding. It's not currently in the Auction tool, but it's exactly the kind of specific product feedback that shapes what gets built next. Our team ships improvements weekly. If you host any events alongside your auction campaigns, Zeffy's Ticketing tool covers multiple ticket types, QR code check in, and automatic event reminder emails, all included at no cost. Zeffy's Memberships feature is also a strong fit for converting your most engaged supporters into recurring members, with automatic renewal and membership cards built in. Glad Zeffy is working so well for your organization's fundraising goals. ### 3. Effortless Donation Management, Excellent Tool for Churches **Rating:** 5.0/5.0 stars **Reviewed by:** Jose G. | Email administrator / Elder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Zeffy?** I appreciate that Zeffy is easy to use, making it simple to track donations, and it saves time and money. I also really like that we can integrate it with our social media by providing the link or a QR code for people to scan. The setup was super quick—it took just a few minutes, and we were able to start using it immediately. **What do you dislike about Zeffy?** So far, we haven’t run into any issues, and we’ve been very happy with the results we’re seeing. Our church is really pleased with it too. We also appreciate being able to set up campaigns for different areas of our ministry and designate the funds to each specific area. **What problems is Zeffy solving and how is that benefiting you?** Zeffy makes it easy to track donations and saves time and money. It integrates with social media using links or QR codes. **Official Response from Hubert Fanneau:** > Thank you for this! Zeffy is a 100% free fundraising platform for nonprofits, so every dollar you raise goes directly to your cause with nothing lost to platform fees. The quick setup and QR code sharing are two of Zeffy's most popular features, and being able to drop a link or QR code into any social media post and start collecting in minutes is exactly what the platform is designed for. Nonprofits using Zeffy keep 100% of every dollar they raise, which adds up fast. Two tools worth exploring as you grow: Zeffy's donor management and CRM automatically builds a full contact record from every transaction, tracks giving history, and lets you filter your supporters into custom lists for future outreach. Zeffy also has an online store where you can sell products or merchandise with inventory tracking, giving supporters another way to contribute beyond direct donations. Glad Zeffy is saving your organization time and money. ### 4. Zeffy saves us close to $4000 each year in "fees" **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 31, 2026 **What do you like best about Zeffy?** Zeffy is a very easy platform to use for our initial registration process for our event. Our budget for this event is right around $100k and using Zeffy has saved us around $4k in credit card fees each time we've used it (this is our 2nd year). It is very easy to setup. It is also easy to offer refunds when necessary and we don't have to worry about losing out on those fees. We also utilized Zeffy to refund a portion of registration as a scholarship gift. The Evergreen District also used Zeffy for our 2025 District Convention. Zeffy also works great with getting the funds from Zeffy to our own bank account and being able to set the time (weekly or monthly) of deposits. **What do you dislike about Zeffy?** With regard to Harmony College NW, Zeffy does NOT integrate with our Sched platform. While we use Zeffy for our initial registration, we have to manually add those registration into Sched as Sched is our primary scheduling program for our three day, 8-session conference. **What problems is Zeffy solving and how is that benefiting you?** Because our event and organization is fairly small, we don't have a big budget to absorb a number of fees. Because Zeffy saves us close to $4k in fees, we can put that difference back into our event in other areas (faculty, special activities, etc) ### 5. 15 minutes and done! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 30, 2026 **What do you like best about Zeffy?** Finances section has streamlined our way of reviewing donations and seeing futures of upcoming donation. It was simple to setup, while being guided step by step. The biggest part that I like the most is the no fee's to use the platform. This shows how Zeffy really cares about your campaigns which allows all campaigns to achieve their goals faster, while supporting your mission. **What do you dislike about Zeffy?** The landing page for our campaigns seem too basic, when trying to project the feeling of the organization. We believe that having a more robust options to design the landing page to fit like your making a webpage. **What problems is Zeffy solving and how is that benefiting you?** Allows us to streamline out online donations portal and to get up to the times with technology. The platform has completely taken over the tax forms for us! With each donor receiving an email for their donation, while repeat donors get one at the end of the year. Smart, efficient, and loving it! ### 6. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 30, 2026 **What do you like best about Zeffy?** Zeffy is a non-profit-focused platform. They are constantly trying to find ways to support non-profits with tools that make running a non-profit and taking donations easier AND free for non-profits. They don't exist to make money off us. They exist to HELP us. They not only offer TOTALLY FREE services to non-profits, but also offer help with choosing and using those services. For example, I was browsing fundraising options and tried one out and decided not to utilize a particular one at that time. They almost immediately emailed me and asked if there was a problem that prevented me from setting up that type of fundraiser. They care about your success and do everything they can to make it easier. The communications features enabled us to format and send our first email newsletter! For FREE - unlike many of the other mailer platforms. They offer totally FREE webinars to help you learn. And if you reach out for help, it's fast and also did I mention FREE? **What do you dislike about Zeffy?** I cannot think of one thing I dislike about Zeffy. **What problems is Zeffy solving and how is that benefiting you?** Zeffy has solved a major problem for our small nonprofit parrot rescue: PayPal’s ever-increasing fees—especially its policy of keeping the entire processing fee when a donation is refunded. Through our Outreach Program, we sometimes raise money to help bird owners obtain emergency veterinary care. Because those donations are collected for a specific purpose, there are circumstances in which offering refunds is the right thing to do. For example, donors may contribute toward emergency treatment for a critically ill bird, only for the bird to pass away before it can be seen by the veterinarian. We always offer to return donations collected for a specific need that no longer exists. Many donors generously tell us to use their gifts for the rescue’s birds instead, but others understandably prefer a refund. Under PayPal’s current policy, refunding the donation does not return the processing fee. If someone donates $1,000, we may receive only about $980 after PayPal deducts approximately $20 in fees. If we then refund the donor’s full $1,000, that missing $20 must come from the rescue’s own funds. In effect, we pay PayPal $20 for a donation that ultimately provided the rescue with nothing. Just a few refunds like that can seriously hurt a small nonprofit—especially when we were only collecting the money to help someone else. With Zeffy, we receive the entire donation. If circumstances require us to return it, we can refund the full amount without dipping into the rescue’s limited funds to replace money taken as processing fees. That allows us to do what is right for our donors, the people we assist, and the birds who depend on us. ### 7. Amazing for our Non-Profit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts **Reviewed Date:** July 29, 2026 **What do you like best about Zeffy?** We absolutely love using Zeffy. It is so great that there are no fees! We started using Zeffy for our new huge event that we run, and now we use it for member management and our art classes we run. Another amazing thing about Zeffy is the way they actually take user feedback and actively update everything. **What do you dislike about Zeffy?** The only thing I can think of about Zeffy that I don't like, mostly comes down to what we use it for. It would be nice to have a a way to add taxes for stuff (we have to charge tax on our classes). A way to better manage volunteers would be awesome too, that isn't in the membership area. **What problems is Zeffy solving and how is that benefiting you?** Zeffy is helping us by having a great membership area. We love that it gives "membership cards" with numbers, and that members can easily choose to set their payments to automatically renew for the next year. We also love that this doesn't take any fee from us, especially as we don't have many avenues of donations, it is great to utilize every dollar that we get from donations/payments for memberships. The same thing is for our event. We are able to sell tickets to this event without needing to give up any of our funds from fundraising. ### 8. Zeffy: A Smart Fundraising Platform for Growing Nonprofits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 28, 2026 **What do you like best about Zeffy?** What I like best about Zeffy is that it gives small nonprofits access to professional fundraising tools without charging platform fees, allowing more of every donation to support our mission. The platform is intuitive, continually improving, and backed by a customer service team that is responsive, knowledgeable, and genuinely committed to helping organizations succeed. While there are a few quirks that occasionally require creative workarounds, the overall value, reliability, and support make Zeffy an outstanding choice for nonprofits looking to maximize their impact. **What do you dislike about Zeffy?** Like any software, Zeffy has a few quirks. Some features aren't always as intuitive as they could be, and occasionally we've had to find workarounds to accomplish what we wanted. I'd also like to see more flexibility in reporting, customization, and event management. That said, the platform is continually improving, and whenever we've encountered an issue, Zeffy's customer support has been responsive, helpful, and committed to finding a solution. **What problems is Zeffy solving and how is that benefiting you?** Zeffy solves one of the biggest challenges facing small nonprofits: access to affordable, professional fundraising tools. Instead of paying platform fees that reduce the impact of every donation, we can dedicate more of our resources to our mission—providing musical instruments, scholarships, and educational opportunities through our SMARTS Initiative. By combining online donations, event ticketing, registration forms, donor management, and fundraising campaigns in one platform, Zeffy has streamlined our operations, reduced administrative work, and given us a professional donor experience without the high costs. For a growing nonprofit, that means we spend less time managing technology and more time transforming lives through music. ### 9. Good Service could be Better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 28, 2026 **What do you like best about Zeffy?** I like that it does not burden our nonprofit business association with the cost of processing the membership dues and event registrations. I like the rapid response from customer service whenever I have a question or issue. **What do you dislike about Zeffy?** The information we require from our members for events and programs and for our membership renewals does not appear as options in the campaign set-up, so we have to use additional questions, which people tend to skip through without answering. I don't like that the credit card charge is limited by amount because our corporate sponsorships exceed the maximum amount. The reporting does not break down first name and last name into two columns, so I have to fix that in the EXCEL spreadsheet that I export. It's fine for 40 event guests, but it will be burdensome when I have more. I would like to have First Name, Last Name, Job Title, Company, and Email for each guest that is registered by the buyer. I would also like an option for the buyer, who is sometimes an Assistant, to be able to indicate that the guest is their boss and not them, and to have fields for the Guest's First Name, Last Name, Job Title, and Email. We have resolved this by asking for the Guest Information in a question, but it does not put the response into separate columns. I don't like that payments are referred to as a "donation". I would prefer that they be called "payments", which is neutral. As a nonprofit business association in the U.S., "Contributions to our organization are not considered 'charitable' deductions by the IRS, but may be deductible as ordinary and necessary business expenses. Please consult your tax advisor." We are required to include that express statement on all solicitations, which we have resolved by asking a the required question, "Do you understand that. . . ". Some of the instructions are not as user-friendly as they could be, but once you understand how to make a partial refund by contacting customer service, it is clearer. The extra donation option is confusing to some users. We would receive more of them if the percentage started at 4%, which is what most credit card processing companies are charging today, rather than 15%. **What problems is Zeffy solving and how is that benefiting you?** Zeffy has taken the burden of paying for credit card processing from the nonprofit organization, which is helping us manage our expenses better, and giving the member, guest, or supporter the option to pay for the processing. The next question should include an option for program and event management, membership dues and renewals, and sponsorship payments. We may try to use the option for Nonprofit CRM in the future as more of our members use it. We still have many corporate members who mail checks. We would prefer that they send an ACH payment because checks are less secure and take longer to be deposited than an ACH payment. ### 10. I keep finding more ways to use Zeffy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions **Reviewed Date:** July 28, 2026 **What do you like best about Zeffy?** No fees strucutre means a lot to small NPOs, and I work for several of them in various capacities. I had no idea that we could set up a storefront for one or put a "tap and go" donation (no tax receipt, of course) in place for an event. I have been able to meet all my needs for donations and online financial support of these charities. Great application, I must say! **What do you dislike about Zeffy?** In order to continue to offer the free service to the NPOs and charities, Zeffy still needs to raise money themselves. Some of my donors have found the optional Zeffy support hard to figure out how to skip if they were not in a place to donate there as well. I've fielded a couple of angry and frustrated phone calls, but generally people are starting to understand what they're seeing in the payment process. **What problems is Zeffy solving and how is that benefiting you?** Setting up a storefront for the various workshops and recorded materials offered by one of my church clients was a great problem that was solved. It's an easy edit and not hard to teach others how to use. ### 11. Very easy to use, feature-rich, everyone used it flawlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Edward (Ed) G. | Retired Business Continuity and Disaster Recovery Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zeffy?** No charge to the organization using it - we keep 100 % of payments; easy to run reports, it communicates exceedingly well with those of us running the campaign/event AND with donors/attendees. It's simple but complete and powerful. **What do you dislike about Zeffy?** I don't know if people donated to Zeffy nor the amounts. It would be helpful to know. We messaged people and explained that we keep 100% and that THEY incur no mandatory fees, but to keep it sustainable, we suggested an amount to add to their payment. No idea if it was an effective pitch. **What problems is Zeffy solving and how is that benefiting you?** Zeffy is not the first platform we've used for hosting a conference, but it may be the last. We like it very much as did our members and other attendees, vendors, etc. It made us look sharp and made administering all aspects of the conference easy. Especially like the check in features. Fantastic. ### 12. Zeffy has been an incredible platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 22, 2026 **What do you like best about Zeffy?** The platform is intuitive, easy to set up, and offers everything we need—from donation pages to event registration and an online store. Our donors appreciate the simple giving experience, and we appreciate the transparency and flexibility Zeffy provides. Whenever we've had questions, their support team has been responsive and helpful. Zeffy has allowed us to focus less on administrative costs and more on serving the communities we support. I highly recommend Zeffy to any nonprofit looking for a reliable, user-friendly fundraising platform that truly puts nonprofits first. **What do you dislike about Zeffy?** Payment disbursement could be twice a week **What problems is Zeffy solving and how is that benefiting you?** As a small, volunteer-run nonprofit, keeping our fundraising costs as low as possible is essential. Before Zeffy, every donation platform took a percentage of our donations, which meant less money reaching the people we serve. Zeffy solved that problem by allowing us to accept donations without mandatory platform fees, so more of every contribution goes directly to our humanitarian programs. Zeffy has also simplified our operations by giving us one platform to manage donations, event registrations, and our online store. Instead of juggling multiple systems, we can spend more time focusing on our mission—providing clean water, food, and other emergency assistance to displaced families in Gaza—and less time on administrative work. That efficiency has been invaluable for a nonprofit run entirely by volunteers. ### 13. Zeffy makes it easy for us to succeed in our fundraising **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 22, 2026 **What do you like best about Zeffy?** We have been using Zeffy's platform for almost a full year and have experienced exceptional customer service, excellent and user-friendly tools, helpful suggestions, templates and integrations which make our work more streamlined and strategic, and fantastic reports. We love the zero-fee model and Zeffy even provides tools to help us educate our donors and potential donors on why this method is better for our organization. We are consistently impressed by Zeffy. **What do you dislike about Zeffy?** Zeffy doesn't allow us to integrate our Volunteer management fully and robustly into the CRM. While the CRM is a wonderful tool, we cannot track volunteer hours within the software, and therefore must use alternative software. Otherwise, we have zero complaints. **What problems is Zeffy solving and how is that benefiting you?** Zeffy solves our donor reporting problem as well as our tax receipting problems by providing excellent tools and reporting capabilities. It's also simple to pull the exact reports we require to fine-tune our fundraising strategy. Zeffy also solves the problem of how to communicate to our donors by providing templates and helpful marketing tools--social media posts which we can use out-of-the-box, rather than having to hire a marketing team to manage donor expectations. ### 14. A terrific breakthrough in sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Libraries **Reviewed Date:** July 21, 2026 **What do you like best about Zeffy?** Zeffy is easy and secure to use and it keeps track of your customers **What do you dislike about Zeffy?** When you enter a donation amount and use the scroll wheel on the mouse to scroll down, the amount changes. The program hides the "Other" option. **What problems is Zeffy solving and how is that benefiting you?** For years, we were limited to cash only, and missed many sales. Customers wanted to buy, but would say "I'll be back" when we told them we only take cash. They would always say, "Can I use a card?" We sell novelty products that often have to be ordered and customized, and people were reluctant to use their limited cash on a item they have to wait for. Our sales immediately increased when we started using Zeffy, and we never looked back. The system is secure and easy to use, and employees learn the system quickly. Also we don't have to deal with large denominations of currency and not enough change. Thank you Zeffy, for solving a critical problem for us. ### 15. Non profit using Zeffy for donations, event management and newsletter features. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Libraries **Reviewed Date:** July 21, 2026 **What do you like best about Zeffy?** I like that it's easy to use both from the administrator side and customer side. It's very easy to build event ticketing pages and donation pages. I love that I can include logos and images to theme our donation/event campaigns. Customers and donors have found it easy to use and I have no received any negative feedback from them. **What do you dislike about Zeffy?** I have used the newsletter templates for our monthly newsletter and it can sometimes be slow to design depending on the template and limited in the editing features that I have. It is also not seamless in the different email platforms and can look different from one email provider to the next. It makes it hard to edit it within Zeffy and see it look different in email. **What problems is Zeffy solving and how is that benefiting you?** Prior to Zeffy we did not have an easy way to collect online donations from potential donors. Now we have a donate button on our page that allows donors to make donations at any time. This feature has allowed us to be more available to donors and provide another option for giving that may better meet donors where they're at. ### 16. Zeffy does a lot! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 21, 2026 **What do you like best about Zeffy?** There are so many great features that every time we learn a new one we get excited. We can do all our program registration & events in Zeffy and the setup is really easy (we are getting rid of our previous platform); the events page that we can just add to our website; the Charitable Receipts autosend; the automatic refund feature for cancelled tickets; the no fee processing; . **What do you dislike about Zeffy?** We tried making a newsletter and it doesn't portray images the same in emails as it does when creating it - even the template we chose without changing anything was very skewed so we haven't been able to take advantage of that (maybe a newsletter with no images would be ok). Deposits take a little longer than we are used to, but we don't mind since it is a small price to pay for no fees on so many features. **What problems is Zeffy solving and how is that benefiting you?** No fees on donations or tickets is huge, plus we are getting rid of our previous ticketing platform since Zeffy's is free. ### 17. We love Zeffy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fine Art **Reviewed Date:** July 21, 2026 **What do you like best about Zeffy?** Zeffy makes everything so much easier from creating campaigns to automating replies, receipts and thank yous to our donors. We can print off helpful forms to help our events to run more smoothly and we can collect gift aid through a Zeffy related platform making everything seamless. The help desk is extremely efficient and responds in good time. The Campaign Builder is very easy to use and we can be quite creative in setting targets, uploading logos and photos to make the campaign more attractive. We get good feedback from our members too about how easy it is to use in terms of booking events or donating to our various causes. **What do you dislike about Zeffy?** There can be glitches when trying to use Zeffy on a laptop but again, the help desk is looking in to this with one of our members who has tech ability in order to resolve it. **What problems is Zeffy solving and how is that benefiting you?** They are looking into the payment option via a mobile phone. It is not usual for our members to use their phones to book but in this instance they were unable to make the payment ### 18. The Fundraising Platform that's 100% FREE! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 21, 2026 **What do you like best about Zeffy?** Zeffy’s biggest advantage is that it’s free for nonprofits, which helps organizations keep more of the donations they receive. The platform is easy to use, setting up donation forms and event registrations is straightforward, and the interface is clean. The optional donor tips help support the platform without requiring nonprofits to pay subscription or transaction fees. **What do you dislike about Zeffy?** The optional tip prompt can sometimes confuse donors or make the checkout experience feel less straightforward. Some advanced customization and reporting features are more limited compared to paid fundraising platforms, and integrations with other tools aren’t as extensive. I would also recommend adding support for dedicated card machines, rather than relying only on Tap to Pay on iPhone, as this would make in-person fundraising more flexible and accessible for organizations using different devices. **What problems is Zeffy solving and how is that benefiting you?** Zeffy solves the problem of expensive fundraising and payment processing fees for nonprofits. By allowing organizations to keep 100% of their donations, it helps maximize the impact of every contribution. It also simplifies collecting donations, selling event tickets, and managing campaigns in one place, saving time and making fundraising much more efficient. ### 19. Zeffy has everything covered in one package form start, finish, and follow up. **Rating:** 5.0/5.0 stars **Reviewed by:** Sherry W. **Reviewed Date:** July 20, 2026 **What do you like best about Zeffy?** One of the most valuable features of Zeffy is its ability to automate attendee communication from start to finish. The platform allows organizations to send tax receipts immediately after donations, create personalized thank-you emails, schedule follow-up check-in emails, and send last-minute event reminders to registered attendees. This comprehensive communication workflow significantly reduces administrative work while ensuring that every participant receives timely, professional, and consistent communication throughout the entire registration process. The ability to automate these touchpoints provides a seamless experience for attendees and allows event organizers to focus more on serving their community rather than managing emails manually. **What do you dislike about Zeffy?** One area where Zeffy could be improved is its newsletter creation feature. While the platform offers email templates, I found them to be less intuitive and not as user-friendly as I would like. The design and editing experience feels somewhat limited, making it more time-consuming to create visually appealing and engaging newsletters compared to other email marketing platforms. Overall, Zeffy excels at automating donor and event communications, but enhancing its newsletter builder with more flexible, modern, and easy-to-use templates would make it an even stronger all-in-one solution for nonprofits. **What problems is Zeffy solving and how is that benefiting you?** One of Zeffy's greatest strengths is its donor management capability. The platform keeps a complete record of every donation and donor, making it easy to access giving history and maintain organized records. This feature is especially valuable for nonprofit organizations because it allows us to reconnect with previous donors for future fundraising campaigns, community events, and ongoing engagement. Having all donor information in one place helps build lasting relationships, encourages repeat giving, and simplifies donor stewardship over time. ### 20. Amazing for Small Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 19, 2026 **What do you like best about Zeffy?** We've had a wonderful experience using Zeffy for our nonprofit, Saturday Morning Breakfast in Mac (SMB). The platform is intuitive, easy to set up, and makes it simple to create fundraising campaigns without worrying about platform fees. We especially appreciate how accessible it is for both our small team and our supporters. Zeffy has been a valuable tool in helping us grow our fundraising efforts, and we highly recommend it to other nonprofits looking for an affordable, user-friendly solution. **What do you dislike about Zeffy?** Donor confusion about the optional tip. Zeffy asks donors for an optional contribution to support the platform, and some donors mistakenly think it's required by the nonprofit. Just make sure you let your donors know that the contribution is optional. **What problems is Zeffy solving and how is that benefiting you?** I absolutely love the peer-to-peer fundraising, which is a huge benefit for our small nonprofit with an operational team of 2. The issue they are solving is the nonprofit exposure dilemma where loyal supporters gets donor fatigue, and by allowing our supporters to create fundraising campaigns ### 21. Using Zeffy is great! **Rating:** 4.0/5.0 stars **Reviewed by:** Kimberlee W. | Grants and Impact Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zeffy?** What I like best about zeffy is the ability to add contacts and have them in a specific folder. It also gives me the ability to easily communicate with the group. Being able to see how much we have saved through Zeffy is awesome as well. **What do you dislike about Zeffy?** I may not know how to use it right but I would love to be able to make a new note, have it automatically dated, and for each note to populate when you pull someone up. I am working on building relationships with funders so it would be nice to be able to write in notes and those notes be easily organized for me to scan and read before I meet with a funder again. **What problems is Zeffy solving and how is that benefiting you?** This helps with donations and our customer relationship management as we do not have the capacity to have a separate CRM system. ### 22. Update after over 2 years of using the Zeffy Platform. **Rating:** 4.0/5.0 stars **Reviewed by:** denise c. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Zeffy?** The issue is how difficult it is to see the donation for Zeffy and that it starts at 17 percent which makes people think that's just a standard fee. Other than that they continue to be 100% free and have a nice interface that is user friendly. There are many options for ticketing and services and even volunteers. They now have a nicer CRM and Have a Facebook group now for Zeffy users that can ask questions about how to do specific functions in the platform so you are not relying just on customer service.. they have a. Very nice CRM I have integrated Zeffy with Zapier but it wasn't easy or clear cut. The performance has been good so far and it has not failed to go through the payment process or volunteer sign up ever. IT is trying to incorporat AI, but I stay away from that kind of stuff on Zeffy, so I don't really use the AI/ intelligence feature it has. **What do you dislike about Zeffy?** So. The issue is that you can't just uncheck the donation for Zeffy and you have to go to a multiple choice box. Then hit custom, then manually type the number 0 (zero). But to the normal eye it looks like the price went from $25 to $30. (Their standard is 17%. I still think for a free donation platform it's good, but I've had to put extra work to make videos and write and tell people how to avoid the Zeffy contribution. Also I have no way of knowing unless I ask, if they paid it or saw my video or not. If they made it easier to understand that the Contribution is optional and start at a less percentage rate, that wouldn't make it look like your trying to hid the fee. **What problems is Zeffy solving and how is that benefiting you?** We have a educational element of service and charge for certification. They make it easy to embed on your website and purchase while staying on page. **Official Response from Hubert Fanneau:** > Thank you, Denise! Over two years of use and the effort you have put into educating your donors through videos and guides says a lot about how seriously you take their experience. Zeffy is a 100% free fundraising platform for nonprofits, and that kind of proactive communication makes the platform work better for everyone in your community. On the donation form side, a few things that may help: Zeffy includes a dedicated section explaining the tip before donors confirm payment, automated tax receipts go out immediately after each gift, and recurring giving is fully self-managed by donors with no extra setup on your end. On the tip: thank you for this feedback. The suggested tip depends on the donation amount: 17% for smaller gifts, dropping to 7% for larger ones, and donors can edit it to any amount, including zero, before confirming. On average, what donors choose to tip ends up lower than the fixed fees most platforms charge nonprofits, which means more of every dollar goes to your mission. Beyond the dedicated section we include, a note in your form description in your own words can add more context for your specific audience. Two Zeffy tools worth exploring. Zeffy's peer-to-peer fundraising lets your supporters create their own fundraising pages for your cause, which can multiply reach during major campaigns. Zeffy's Donor Mail lets you send personalized thank-you letters and appeals from the dashboard, with printing and mailing handled for you. Really glad Zeffy is working for your organization. ### 23. A Game-Changer for Our Small Nonprofit **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer C. **Reviewed Date:** July 09, 2026 **What do you like best about Zeffy?** As a brand-new nonprofit, every dollar matters, and Zeffy has made it possible for us to accept donations, sell event tickets, and process memberships without losing a percentage of those funds to platform fees. That has been huge for an organization like Milford Makes, where we're working to build a community Creative Reuse Center and Makerspace from the ground up. The platform is easy to use, reliable, and gives us professional tools that would normally be out of reach for a small organization with a limited budget. We've had a great experience and recommend Zeffy to any nonprofit looking for an affordable, mission-focused fundraising platform. **What do you dislike about Zeffy?** One feature I'd love to see is the option to create a true event landing page. Currently, the ticket price is one of the first things visitors see, before they've had a chance to connect with the purpose or value of the event. For workshops, the current registration page works great, but for higher-priced events like retreats or fundraisers, it would be helpful to have a page that tells the story first—with photos, details, testimonials, and the impact—while still including registration farther down the page. That extra flexibility would make Zeffy an even stronger platform for nonprofits hosting a wide range of events. **What problems is Zeffy solving and how is that benefiting you?** Zeffy allows us to fundraise without sacrificing a portion of every donation or ticket sale to transaction fees. As a small nonprofit, that means more of every dollar goes directly toward our mission of creating a Creative Reuse Center and Makerspace for our community. Beyond the financial savings, Zeffy has given us one place to manage event registrations, donations, and memberships, making it much easier to operate professionally while keeping our administrative costs low. It has helped us spend less time worrying about fundraising logistics and more time building programs and serving our community. ### 24. Seamless Service with no fees! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Performing Arts **Reviewed Date:** July 05, 2026 **What do you like best about Zeffy?** Running a community theatre company like the Punjabi Arts Association means balancing a passion for the stage with tight production budgets. Finding Zeffy has completely changed how we build and manage our stage productions. For a non-profit arts group, standard ticketing platforms eat away at ticket sales with heavy service and credit card fees. Zeffy provides a 100% free ticketing solution. There are zero hidden catches, zero transaction fees, and zero platform costs passed on to us. Every single dollar our audience pays for a seat goes directly into funding our next production, sets, and lighting. If you are a cultural organization or community theatre looking to simplify your box office while keeping 100% of your hard-earned revenue, Zeffy is an absolute no-brainer. **What do you dislike about Zeffy?** There isnt a thing we dont liek about Zeffy **What problems is Zeffy solving and how is that benefiting you?** Beyond the incredible cost savings, the platform is incredibly convenient. Setting up show dates, customizing ticket tiers, and managing attendee lists takes minutes. Best of all, we retain full control over our audience data to keep our community informed about future plays, and the funds are deposited directly into our bank account without any unnecessary delays. ### 25. Happy Zeffy customer! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 21, 2026 **What do you like best about Zeffy?** It has proven to be a platform that we praise for its simplicity and no-fee structure. We continue to explore its offerings for other initiatives in our non profit. Plus, we were getting hammered with credit card fees and Zeffy saves our customers and our non profit a lot of money! The transfer of funds doesn't take long and their process is simple. We are a small non profit and Zeffy has worked out well for our agency. **What do you dislike about Zeffy?** At this point, we don't have any complaints. **What problems is Zeffy solving and how is that benefiting you?** Zeffy saves our customers and our agency a lot of money with the no-fee platform. It allows us to post marketing flyers with the rsvp button for our services and products. It keeps a list of our customers in an easy database. We are about to launch a huge marketing event with Zeffy, including a Raffle. ### 26. Zeffy has saved our organization time and money! **Rating:** 5.0/5.0 stars **Reviewed by:** Sharmia J. | Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2026 **What do you like best about Zeffy?** Zeffy is an easy to use platform. The interface is intuitive, buttons and functions are clearly labeled. I also like the ability to interact with customer service within the platform and their responsiveness to address issues. **What do you dislike about Zeffy?** We really get lots of concerns about the optional but high fees. I wish there was a way to adjust based on the campaign. We haven't had too many issues with people not understanding how they work, but we have had to adjust a user or two with a refund. I would also like to be able to edit with more functions. **What problems is Zeffy solving and how is that benefiting you?** Zeffy solves the problem of high fees and extra fees that are typically picked up by our organization versus the consumer. The benefit is that we get to keep more of the donation and support. For example, half of our membership goes to a national office. With previous platforms, we have kept less than half due to fees. With Zeffy, we are able to keep exactly half. ### 27. What our PTO/Booster Club has been waiting for! **Rating:** 5.0/5.0 stars **Reviewed by:** DVA B. **Reviewed Date:** June 26, 2026 **What do you like best about Zeffy?** Zeffy is the product we've needed in our PTO for the last 6 years I have been treasurer! This product does for free what we were paying other companies to do (Boost phone for Venmo and Payable Forms for Spiritwear and Square for in-person payments). The reporting outshines Payable forms since you don't get the order on your list until payment is finished - no more double checking for payments or checking to see if someone started the order more than once before paying. The other big benefit is the breakdown by category on the deposit. You can easily see where all the money came from. The app is super easy to set up and use with tap to pay from cards or other phones. I'd rate it 20 stars if I could. No complaints. **What do you dislike about Zeffy?** So far, the one thing I disliked has been fixed based on customer feedback like mine. I had said it was awkward in how you added the questions/inventory for an online store in a separate place than where you listed the item. I haven't had a reason to do a new store recently, but I did hear back from a representative that there had been an update in this area. **What problems is Zeffy solving and how is that benefiting you?** We can take tap-to-pay in-person sales. We can send out easy donation links. We are looking forward to utilizing Zeffy for spirit wear sales and pre-orders for our Friday Chic-fil-A biscuits. With students, Zeffy eliminates having to rely on students to bring in cash or checks and lets the parents send money quickly, easily, and digitally. ### 28. I appreciate that Zeffy offers many of the same fundraising tools as other platforms without fees. **Rating:** 5.0/5.0 stars **Reviewed by:** Christy S. **Reviewed Date:** June 25, 2026 **What do you like best about Zeffy?** I use Zeffy to create fundraising campaigns, online donation forms, and individual fundraising pages for board members and community supporters. I also use it to track donations, connect gifts to specific campaigns, and make giving simple for donors. I appreciate that Zeffy offers many of the same fundraising tools as other platforms without charging transaction fees. **What do you dislike about Zeffy?** My main concern is the language used to encourage donors to contribute toward Zeffy’s operating costs. At times, it can feel conflicting or guilt-inducing. Some of our donors have said the wording makes it seem as though the nonprofit may not receive the full donation unless they agree to pay an additional amount. I would like to see clearer, more neutral language that reassures donors that their gift will still reach the organization whether or not they choose to support Zeffy. **What problems is Zeffy solving and how is that benefiting you?** Zeffy is helping solve the challenge of accessing multiple fundraising avenues through one platform. ### 29. A more than useful tool for charities **Rating:** 5.0/5.0 stars **Reviewed by:** Mendip S. **Reviewed Date:** June 24, 2026 **What do you like best about Zeffy?** Zeffy is improving all the time. the technical people are responsive and helpful, the organisation as a whole seems open to suggestions and keen to learn from users. Honestly it is rare to find any organisation as keen to work with its users to improve and develop. **What do you dislike about Zeffy?** There are some limitations on the creative side and the use of AI can generate some rather fawning and patronising e-mails. I would prefer the ability to customise both the appearance of tickets and e-mails to suit our ethos and brand, but as long as one is aware of the potential for Zeffy to auto-generate trashy mail, it can at least be edited or deleted. **What problems is Zeffy solving and how is that benefiting you?** I have been able to win over a technophobe committee by proving that Zeffy is simple to use and an efficient way of issuing tickets for events. It also simplifies the sign up / renewal process for members old and new. ### 30. Truly 100% free, highly functional platform, with a refreshingly responsive support team **Rating:** 4.5/5.0 stars **Reviewed by:** Philip T. **Reviewed Date:** June 18, 2026 **What do you like best about Zeffy?** First, I love that Zeffy is really truly 100% free. When our organization (the Christian Engineering Society) was seeking a new membership/ticketing platform, I researched about a dozen different options. Most of them had "free" versions...that would give you everything except the functionality we most needed. Zeffy, in contrast, gives us all features for free. I like their model of relying on user contributions. Second, I appreciate that the development team is constantly responding to feature requests on the user discussion board. When I started using Zeffy about two years ago, I thought, "This seems like the best option, though I'm disappointed that X and Y features are missing..." I added my vote to several feature requests on the board (particularly regarding membership campaigns), and within a year, 80% of them had been implemented. Third, I value the clean, intuitive interface! I was nervous about switching from our old platform and thought it would be a difficult "sell" to the rest of my team. As soon as they started using Zeffy, though, they began singing its praises even more enthusiastically than I had been. **What do you dislike about Zeffy?** There are a few features that could help enhance the platform...for example, a little more flexibility in how some of the fields are arranged in the membership campaign form, and some options around how discount codes work with recurring memberships. Given how many improvements the Zeffy team has already made since I started using it two years ago, though, I feel confident these will be implemented before too long. **What problems is Zeffy solving and how is that benefiting you?** Zeffy has solved several problems we couldn't crack with our previous platform: 1) A truly free system that isn't draining our limited budget. 2) Being able to do event ticketing, membership, an online gift shop, and mailings all in one system. 3) An interface that our whole team finds easy to learn and adopt. ### 31. Zeffy is what community looks like! **Rating:** 5.0/5.0 stars **Reviewed by:** Pedmarlin O. **Reviewed Date:** June 23, 2026 **What do you like best about Zeffy?** Zeffy makes donating very simple. It is also extremely easy to set up. I love that you get all of your donations deposited into your account. Yes, it may take some time to get to you, but you get ALL of your donations, every penny. Zeffy understood the assignment! Zeffy is the birthday! (; **What do you dislike about Zeffy?** Honestly, I have nothing to complain about. We would love to stick around to see the upcoming improvements, and I am sure we will love them. Are we biased? Maybe, but I am sure that you would be too if you could get all of your donations deposited into you. **What problems is Zeffy solving and how is that benefiting you?** Honestly, as a new organization, it costs to host events and to be sustainable. Zeffy is making sure that we get all of our donations. Zeffy, make sure the donors also know that all their donations are going to the causes they support. ### 32. Free and quick payment service **Rating:** 5.0/5.0 stars **Reviewed by:** ALLDOER I. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Zeffy?** Zeffy has been an excellent fundraising platform for our nonprofit. The payment process is fast, simple, and easy for both our organization and our donors. What makes Zeffy stand out is that it is completely free for nonprofits, allowing us to keep more of every donation and direct those funds toward our mission instead of paying platform fees. The donation forms are user-friendly, professional, and easy to set up. We have had a great experience using Zeffy and appreciate how it helps nonprofits maximize their impact while providing a seamless giving experience for supporters. We highly recommend Zeffy to any nonprofit looking for a reliable, efficient, and cost-effective fundraising solution. **What do you dislike about Zeffy?** One area that could be improved is the payout schedule. Zeffy processes payouts on a weekly basis, so organizations that need immediate access to donated funds may prefer more flexible payout options, such as daily or on-demand transfers. However, the platform's no-fee model and ease of use still make it an excellent solution for nonprofits. **What problems is Zeffy solving and how is that benefiting you?** Zeffy eliminates fundraising platform fees, allowing our nonprofit to keep 100% of donor contributions and direct more funds toward our programs and mission. It also simplifies online fundraising by providing easy-to-use donation forms, payment processing, event registration, and donor management tools in one platform. This has benefited our organization by reducing administrative work, lowering costs, and making it easier for supporters to donate. As a result, we can focus more on serving our community and less on managing fundraising technology and expenses. ### 33. What a Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** July 21, 2026 **What do you like best about Zeffy?** I love all the different functions in one space and how much money it saves us! We have our CRM, newsletter, event tickets all in one place; and because they're integrated, we don't have to download a CSV from one and import it, they're all already logged! The history for the donors as well as the ability to make notes for each donor is amazing. **What do you dislike about Zeffy?** It's not the most user friendly to figure out, but the simplicity of the layout makes it easier to navigate and figure out quickly. **What problems is Zeffy solving and how is that benefiting you?** Database for volunteers, ticket sales, and quick IRS acknowledgments in one place, all for free! Non-profits can't afford the same things as for-profit clinics, so for a small non-profit, or a bigger one too, it's an option to maximize resources towards what matters. ### 34. Seamless, Supported, & Responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 21, 2026 **What do you like best about Zeffy?** Zeffy is ridiculously user-friendly, but even better are their robust support services (help articles/videos and personalized customer service) and their exceptional responsiveness to customer needs and suggestions. They are constantly making functional updates & upgrades based on client feedback. And best of all for a small non-profit like ours, no fees! **What do you dislike about Zeffy?** Occasionally a change in functionality can come as a surprise, so it might require adapting to a slight process change, but so far all the changes have been positive so it's worth it. I can't think of a single other downside! **What problems is Zeffy solving and how is that benefiting you?** Paying credit card fees - saves us money for our bottom line. Donor management & communication is always a challenge, and this is so much easier on Zeffy. Also makes it easier to collaborate at appropriate levels with our volunteers. ### 35. A valuable platform **Rating:** 5.0/5.0 stars **Reviewed by:** Maria R. **Reviewed Date:** June 28, 2026 **What do you like best about Zeffy?** Zeffy has a very user friendly application. Available both on desktop and via an app. It was a quick and easy process to set up. It allows for customization for setting up our org page and aesthetically pleasing! I love the consistent communications Zeffy sends when funds are received. It has templates that can be used to take the guessing out for what to write when its time to communicate with sponsors. The best part is that Zeffy allows us to keep the full donated amount without charging us fees. This in itself is a huge blessing. Its the best platform available to nonprofits! **What do you dislike about Zeffy?** There is NOTHING I dislike. I enjoy using it! **What problems is Zeffy solving and how is that benefiting you?** Zeffy allows me to have a professional-looking fundraising platform with so many wonderful benefits. It saved me a considerable amount of funds that I can reinvest back into my organization. ### 36. Zeffy is a perfect fit for our association **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** July 29, 2026 **What do you like best about Zeffy?** * That they absorb the cost of credit card processing * Ease of setting up an event * Zeffy has the two primary functions we need: event registration and membership dues collection without having to pay for services the association does not need/use. **What do you dislike about Zeffy?** That we cannot get tech support by phone---although their Customer Support team is VERY responsive to emails. We would also LOVE: - having an option to have Zeffy create invoices for members for event registration fees and dues. - database module so we can eliminate the Constant Contact fees we're paying monthly. **What problems is Zeffy solving and how is that benefiting you?** The cost of credit card processing fees. Because we are a non-profit that relies primarily on dues for revenue (event ticket sales don't cover event costs), Zeffy is helping our bottom line. ### 37. Mostly a great option for nonprofits (from a non standard user) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services **Reviewed Date:** July 30, 2026 **What do you like best about Zeffy?** We've gotten really great feedback about the variety of payments accepted by Zeffy. People love to be able to use an e-check, credit or debit card, or digital wallet. **What do you dislike about Zeffy?** The extremely high and confusing processing fees. I have to explain that to each and every client who gets our Zeffy link. Sometimes they get too confused and refuse to pay because they thought we were sneaking in extra charges. I understand why Zeffy needs to ask for processing fees, but 15% is absurdly high. Especially when sometimes our rental "donations" are over $1000. **What problems is Zeffy solving and how is that benefiting you?** Zeffy is much easier to use than our last online payment platform. I appreciate being able to track payments made on for an upcoming event. I wish there was a balance tracking option. ### 38. Zefy is an excellent product for big and small orgs **Rating:** 5.0/5.0 stars **Reviewed by:** Andres Q. **Reviewed Date:** July 11, 2026 **What do you like best about Zeffy?** The fact that its free really makes it an excellent tool for small organizations with a limited budget. However thy definitely have the capacity to serve small or large organizations. **What do you dislike about Zeffy?** At this point I really don't have many complaints I understand that the money is released after a period time and I understand that is a tradeoff that we are willing to make for the no fee relationship we have with Zeffy **What problems is Zeffy solving and how is that benefiting you?** They are providing us access to much needed financial resources from our donors without taking a percentage. Their support has been vital. Their recently added support in communications through their email platform has been great, it has really help us keep in touch wit our membership. The fact that its seamless and fully integrated into your portal is excellent and really saves time. ### 39. Simplicity, No Fees, and Great Support with Zeffy **Rating:** 5.0/5.0 stars **Reviewed by:** Kay C. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Zeffy?** I appreciate the simplicity and no fees with Zeffy. I really like that it offers a download in Excel format, which makes it easy to sort and change the data, and create necessary reports for registration at various checkpoints like the check-in desk and raffles. The initial setup was very easy for me, thanks to my banking background. However, for those without such experience, Zeffy's customer support is awesome and wonderful, answering every question effectively. **What do you dislike about Zeffy?** I've had some issues with using Zeffy for a couple of different campaigns, where each campaign has its own QR code. It's been a bit challenging explaining to the different members who are not technology-oriented that you can't just use a QR code over and over again. You have to use the specific QR code for the specific campaign. Maybe Zeffy could offer a master QR code, so that all the different campaigns can have the same QR code. From a programming point of view, I haven't figured out how to do that yet. **What problems is Zeffy solving and how is that benefiting you?** I use Zeffy for simplified payment processing with easy setup. It automatically handles weekly transfers and exports registration data into Excel, aiding in report creation for the conference team. **Official Response from Hubert Fanneau:** > Thank you Kay! Zeffy is a 100% free fundraising platform for nonprofits, and the simplicity and zero fee model you described are core to what the team builds for, so organizations can focus on their mission rather than managing payment overhead. The Excel export you mentioned is something a lot of event organizers rely on. Being able to pull registration data directly into a spreadsheet and sort it by checkpoint, raffle, or check in desk is a real time saver on event day. On the QR code question: Zeffy's Organization Page might be what you are looking for. It is a single shareable link that aggregates all your active campaigns in one place. You can generate one QR code for that page and it covers every campaign at once, so attendees can choose from a list rather than needing a code specific to each event. Zeffy's peer to peer fundraising tools let supporters create their own fundraising pages linked to your organization, which can extend reach ahead of a conference or annual campaign. Zeffy also has a donor management and CRM built in, where every transaction automatically creates a contact record, useful for the conference team when tracking registration history across years. Glad Zeffy is working for Kay and your team. ### 40. Zeffy Use at Pints for a Purpose and Annual Conference **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services **Reviewed Date:** July 29, 2026 **What do you like best about Zeffy?** Zeffy makes it easy for walk-ins at our events, so that people who want to attend and support the mission are able to do so. Before, people had to make purchases further in advance in order to enjoy all aspects of our events freely. **What do you dislike about Zeffy?** The "Payments" section in the Zeffy mobile app, at least on iPhone, does not have an intuitive feature/area to separate what the payment was for. It would be helpful to have a feature where you can sort payments into digital folders depending on why someone paid. **What problems is Zeffy solving and how is that benefiting you?** Zeffy is making our organization's check-in process for events more seamless, giving us a faster snapshot of how our marketing has succeeded/could be improved. It allows us to be more present during events. ### 41. Saving Money While Simplifying Fundraising **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie Smith G. **Reviewed Date:** June 02, 2026 **What do you like best about Zeffy?** What I like most about Zeffy is that it allows our nonprofit to keep more of the money we raise. The 100% free model means donations and registration fees go toward our mission rather than platform fees. Beyond the cost savings, Zeffy is easy to use for both administrators and supporters. We use it for choir registrations, summer program enrollment, fundraising campaigns, and event ticketing, and it has been reliable and straightforward across all of those needs. I also appreciate that the platform is clearly designed with nonprofits in mind, offering features that many organizations would otherwise have to pay extra to access. **What do you dislike about Zeffy?** No downsides so far. I'll be glad when text-to-give goes live! **What problems is Zeffy solving and how is that benefiting you?** Zeffy solves two major challenges for our organization: fundraising costs and administrative efficiency. As a nonprofit, every dollar matters, and Zeffy's fee-free model allows us to retain significantly more revenue from donations, registrations, and event sales than we would with many other platforms. It also helps streamline our operations by giving us a single place to manage donor campaigns, choir registrations, summer program enrollment, and event ticketing. Instead of juggling multiple systems or manually tracking information, we can manage these activities more efficiently and provide a smoother experience for families and supporters. The result is more time spent advancing our mission and less time spent on administrative tasks. **Official Response from Hubert Fanneau:** > Thank you for the wonderful review! Zeffy is an all-inclusive fundraising platform with 0% platform fees, so your choir registrations, summer enrollment, campaigns, and event ticketing all run from one place and your organization keeps more of every dollar for the mission. We are so glad it has simplified both the fundraising and the administrative side for you. On text to give, you are reading our minds, and that is great feedback to have on record. Our product team ships improvements weekly and everything we hear from organizations like yours feeds directly into the roadmap. Two features that might fit a performing arts group nicely: memberships let you manage recurring supporters or season subscribers with automatic renewals and membership cards handled for you. Peer to peer fundraising is also worth exploring, letting choir families and supporters create their own pages under a campaign and share them widely, which can really expand your reach. Glad Zeffy is working for you and your organization. ### 42. Zeffy is EASY and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Mary Ellen S. | President **Reviewed Date:** July 18, 2026 **What do you like best about Zeffy?** Zeffy makes it easy for me to create, distribute, and promote our fundraising campaigns. I have a generic campaign that is always on our website. And I've created specific campaigns. Zeffy makes it easy for me and looks good for our potential donors. It gives me tools to use in emails, on our website, and in social media. It handles the donor communication. And even partially integrates to our Quickbooks Online. **What do you dislike about Zeffy?** I do think the tip requests are quite high. Yes, we as an organization get 100% of the money, but the standard tip rate that Zeffy requests is 17%. That is far more than people would pay in fees. And I feel like our donors are being taken advantage. **What problems is Zeffy solving and how is that benefiting you?** Not paying credit card fees for donations. ### 43. A blessing to all nonprofits, especially startups. **Rating:** 4.5/5.0 stars **Reviewed by:** Undefinable A. **Reviewed Date:** May 30, 2026 **What do you like best about Zeffy?** What I like best about Zeffy is the wonderful benefit of receiving the full contribution amount without fees being taken out, which is especially meaningful for organizations and communities that rely on the generosity of those who may already be stretching to share what they can. We host many weekly events, and Zeffy’s scheduler has been incredibly helpful. I especially appreciate that contributions can be made optional when people RSVP for an event. That makes it easier to welcome everyone while still giving people a simple way to support the work if they feel called to. The pages are also becoming more beautiful and engaging, especially with the new animations. Overall, Zeffy has been very helpful, practical, and generous in spirit. **What do you dislike about Zeffy?** The main thing I dislike, or at least find most difficult, is the event reminder email system. The reminder emails can appear in a strange format or size, which sometimes makes the text look very small and harder to read. I also wish there were more flexible reminder options, such as being able to send reminders more often, including the day of the event or a couple of hours before it begins. Since emails are often missed or overlooked these days, it would also be very helpful to have integrations with tools like Zapier or Make, so reminders could also be sent by text message or through other communication systems. Overall, Zeffy is very helpful, but stronger reminder options and better formatting for event emails would make the event features much more effective. **What problems is Zeffy solving and how is that benefiting you?** Zeffy is helping us solve the challenge of hosting events while also receiving financial support in a natural and accessible way. Instead of simply offering events and hoping people remember to donate separately, Zeffy allows us to connect event registration with optional contributions in one simple process. This has been a great benefit because it allows us to welcome people to our weekly events while also giving them an easy opportunity to support the work if they are able. It helps reduce the awkwardness of asking for financial aid separately and makes the process feel more generous, open, and community-centered. I also know Zeffy offers many other tools and features, and I hope to continue using it to solve even more needs for our organization as we grow. **Official Response from Hubert Fanneau:** > Thank you for this heartfelt review! Zeffy is a zero fee fundraising platform built for nonprofits, and we are glad it is giving your community a practical, generous way to keep every contribution going directly to the work that matters. The optional contribution on event RSVPs is a feature we are especially proud of, and it is great to hear it is helping you make events accessible while still welcoming support from those who want to give. On the email reminders: your feedback on formatting and timing flexibility is exactly the kind of detail that shapes what we build next, and we have passed it along to the product team. For multi channel reminders like text messages, Zeffy's Zapier integration connects to thousands of apps including SMS tools, which can complement the built in email reminders in the meantime. If your organization has recurring members or supporters, Zeffy's membership tool handles multiple tiers, automatic renewals, and digital membership cards at no fee. Zeffy's Donor Mail feature is also worth a look for sending personalized thank you letters and fundraising appeals directly from your dashboard, with printing and mailing handled for you. Glad Zeffy is working for you and your organization. ### 44. Easy to use, easy to share, greatest financial benefit to the nonprofit **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer A G L. **Reviewed Date:** July 21, 2026 **What do you like best about Zeffy?** I like that there are zero fees to the nonprofit. I also really appreciate the all-in-one nature of the app: people can make donations, pay for programs, and receive our newsletters all through the same platform **What do you dislike about Zeffy?** That "optional" 17.3% surcharge on people's donations really gives people pause if they can't figure out how to turn it off. I just tried it myself and see that it isn't immediately evident. I suspect Zeffy might get greater buy-in if they suggested a lower percentage up front. I also wonder how many donors I've lost just because people couldn't figure out how to bypass that. **What problems is Zeffy solving and how is that benefiting you?** Well, it's sure more beneficial financially than Paypal. Also, customer support is quite good when I do happen to have an issue. ### 45. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 21, 2026 **What do you like best about Zeffy?** As a NPO we need to save every penny, and zero fees deducted makes a BIG difference over time. Zeffy also has a good number of choices for making campaigns look different as well as I like the dashboard that opens when you have some usage. Very easy share via link and QR codes as well. **What do you dislike about Zeffy?** There is a bit of a learning curve if you want to have something with different time frames (like camps). Had to spend some time playing with it to see if using event or campaign worked better for our needs. **What problems is Zeffy solving and how is that benefiting you?** The fees that all the other companies take out add up to a large chunk of our donations. Zero fees helps us use our money more wisely. ### 46. Great platform for non-profits! **Rating:** 5.0/5.0 stars **Reviewed by:** manager@almosthomear.com G. **Reviewed Date:** July 21, 2026 **What do you like best about Zeffy?** Zeffy is easy to use and non-profits get 100% of the funding. **What do you dislike about Zeffy?** Donor tip confusion. Zeffy is free because it asks donors to leave a voluntary tip to support Zeffy. Some donors assume the tip is required and may abandon their donation if they don't realize they can reduce it or set it to $0. This is probably the most common complaint. **What problems is Zeffy solving and how is that benefiting you?** As a small nonprofit with limited staff and funding, we need every donated dollar to have the greatest possible impact. Zeffy eliminates fundraising platform fees, automates donation management, and makes giving easy for our supporters. That means we spend less time on administrative tasks and more time providing lifesaving care and community programs for pets and the families who love them. ### 47. Simple and Easy - Keep All Your Money **Rating:** 5.0/5.0 stars **Reviewed by:** SM C. **Reviewed Date:** July 21, 2026 **What do you like best about Zeffy?** The primary draw for Zeffy, besides the ease of use, is that our non-profit can keep all the money donated without losing some to fees. **What do you dislike about Zeffy?** The only downside I have mentioned is the newsletter sign up widget that could use some more clear verbiage on consent, similar to GiveButter's widget. **What problems is Zeffy solving and how is that benefiting you?** Zeffy was a great auction platform for us to raise money for TNR. It was simple to use in the evenings, or while traveling, as I created listings for the auction to go live. The payment processes were simple and efficient, and we had everything in the bank by the end of the month. The auction has and will support us through the balance of the year, and we will plan another soon! ### 48. Excellent Platform for Event Registration and Merchandise Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Mel C. **Reviewed Date:** May 27, 2026 **What do you like best about Zeffy?** What we like best about Zeffy is that it allows our fundraising event to keep 100% of the money we collect, without credit card processing fees being taken out. For the Dog Days Wine Tour, which is our annual Silver Wheels Cycling Club fundraiser, that makes a big difference. We also appreciate that Zeffy gives participants the choice to support the platform through an optional donation, while still keeping the checkout process simple and easy. Riders can register and purchase merchandise using credit cards, Apple Pay, Google Pay, or even pay by check. This is our first year using Zeffy, and since launching on March 1st, we’ve already registered over 220 riders with no issues. The platform has been reliable, easy to use, and a great fit for our event. **What do you dislike about Zeffy?** The only thing I would suggest improving is the ability to schedule automatic price changes for tiered pricing. For our event, we offer monthly pricing tiers that gradually increase as the event gets closer. Zeffy does allow us to schedule when a price ends, which is helpful, but it does not currently allow us to schedule the next pricing tier to start automatically. Because of that, we keep a reminder and manually add the new tier the night of the price change. It’s not a major issue, and it has not affected our overall experience, but adding automatic scheduled price changes would make an already great platform even better. **What problems is Zeffy solving and how is that benefiting you?** Zeffy is solving one of the biggest challenges for our annual fundraiser: keeping more of the money we raise. Before using Zeffy, credit card processing fees were always a concern because every fee taken out reduced the amount that stayed with our organization. Since the Dog Days Wine Tour is the annual fundraiser for the Silver Wheels Cycling Club, every dollar matters. Zeffy allows us to collect registration fees and merchandise sales without processing fees being taken out, which directly benefits our club and the event. It also gives our riders and supporters an easy way to pay. They can register and purchase merchandise using a credit card, Apple Pay, Google Pay, or by check. That flexibility makes the process easier for participants and easier for us to manage. Zeffy is also helping us run both rider registration and merchandise sales in one place. Since launching our campaign on March 1st, we have already registered over 220 riders with no issues. That reliability has given us confidence, especially since this is our first year using the platform. Overall, Zeffy is helping us reduce costs, simplify registration, make payments easier for riders, and keep more of the funds raised for our cycling club. **Official Response from Hubert Fanneau:** > Thank you for this detailed review! Zeffy is a one stop fundraising and donor management platform with zero platform fees, and hearing that the Dog Days Wine Tour has already registered over 220 riders with no issues in your first season is a fantastic milestone to be part of. The combination of credit cards, Apple Pay, Google Pay, and check support in a single checkout makes a real difference for rider conversion, and keeping 100% of registrations and merchandise sales going to Silver Wheels Cycling Club is exactly how Zeffy is designed to work. On scheduled tiered pricing: this is exactly the kind of experience-based feedback that shapes what we build next. The request for fully automated tier transitions is one we hear from event organizers running phased registration, and it is on our radar. For day-of event payments, Zeffy's Tap to Pay lets your team collect in person payments via smartphone with no card reader or terminal needed. Zeffy's peer to peer fundraising is also worth exploring if you want riders to create their own fundraising pages leading up to the event, complete with leaderboards and automated reminders. Glad Zeffy is working for you and your organization. ### 49. Easy to use donation and newsletter platform **Rating:** 5.0/5.0 stars **Reviewed by:** P3 R. **Reviewed Date:** June 20, 2026 **What do you like best about Zeffy?** Setup/integrations initially are very easy to do. Having the possibility to drive donations to a free platform that doesn't take huge junks of fees is vital for us as a small non-profit. Building and sending newsletter emails is also really straightforward and has helped us simplify management of DLs. **What do you dislike about Zeffy?** For newsletter design, it would be good to get guidance on when length becomes an issue (indicator as to when an email might get cut off before you get there, not after). Lists aren't really that straightforward to work with **What problems is Zeffy solving and how is that benefiting you?** Already explained, but newsletter creation is now really straightforward, so reaching our community is much easier now than it used to be. And more importantly, using zeffy as our go-to donation platform has saved us as small nonprofit a lot of money in fees, which is huge for us. ### 50. Excellent platform for fundraising, events, and more! **Rating:** 5.0/5.0 stars **Reviewed by:** Family Resource C. **Reviewed Date:** June 05, 2026 **What do you like best about Zeffy?** Zeffy is extremely easy to set-up and to use. This platform makes it easy to start or revive prior campaigns, engage your donors, cultivate information and data for stakeholders, and get help when you need it by their awesome customer service team. **What do you dislike about Zeffy?** I have yet to find one thing to complain about. **What problems is Zeffy solving and how is that benefiting you?** Zeffy allowed us to digitize our fundraising and donations. Prior people were only able to donate using cash or check, and it added barriers to people who wanted to make an electronic donation. We are also better able to manage our donors and communicate with them. We have run just one event off the platform but it went pretty smooth. I like all the options and the ability to manipulate it to fit our needs. We are part of a school but collect a lot of donations for various initiatives throughout the year. **Official Response from Hubert Fanneau:** > Thank you so much for this thoughtful review! Zeffy is a 100% free fundraising platform for nonprofits, so digitizing your fundraising comes at zero cost and your school keeps every dollar raised across all those initiatives. We are thrilled the setup was easy and that our support team has been there when you needed them. It means a lot to hear you have not found anything to complain about, and we will keep working to keep it that way. Since you are collecting for various initiatives throughout the year, two features might help you do even more. Peer to peer fundraising lets students, families, and volunteers create their own pages under a campaign and rally their networks, which works beautifully for school communities. Raffles are also a simple, fun way to add a revenue stream to an event, with ticket bundles and prize tiers built right in. 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