---
title: Zeffy Reviews
meta_title: 'Zeffy Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1124 reviews by the users' company size, role or industry
  to find out how Zeffy works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 1124
  scale: '5'
date_modified: '2026-07-22'
parent_category:
  name: Nonprofit
  url: https://www.g2.com/categories/nonprofit
---

# Zeffy Reviews
**Vendor:** Zeffy  
**Category:** [Fundraising Software](https://www.g2.com/categories/fundraising)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 1,124
## About Zeffy
Zeffy is a nonprofit fundraising platform where every dollar raised stays with the mission. Unlike most fundraising tools, which charge 5% or more per transaction, Zeffy covers all credit card processing fees and platform costs — funded instead by optional tips donors leave at checkout. Development directors, fundraising coordinators, treasurers, and executive directors rely on Zeffy to run their entire fundraising operation from one place, whether they lead a small community organization or a national charity with thousands of donors. The fee problem is real: on a $100,000 campaign, transaction fees alone can redirect $5,000 or more away from programs before a single dollar reaches the cause. Zeffy eliminates this loss entirely. Nonprofits pay no platform fee, no monthly subscription, and no hidden charge — every processing cost is absorbed so the full amount raised goes to the mission. From one dashboard, organizations can create donation forms, sell event tickets, run raffles, manage online auctions, launch peer-to-peer campaigns, handle memberships with automatic renewal, and operate an online shop. In-person fundraising is handled through a tap-to-pay mobile app that accepts payments on the spot. For donor communications, Zeffy includes a built-in email and newsletter platform as well as a postmail service that sends physical letters and postcards directly to donors. Giving history, contact records, and automated tax receipts for eligible organizations are managed through a built-in CRM, with real-time reporting across all fundraising types. Zeffy connects with the tools nonprofits already use. Donation forms and campaign pages embed directly into WordPress, Wix, Squarespace websites and more! Donors can give through Apple Pay, Google Pay, PayPal, and Venmo alongside standard credit and debit cards. Teams that rely on Mailchimp, Constant Contact, or social outreach through Facebook, Instagram, and WhatsApp can continue using those channels alongside Zeffy. QuickBooks integration keeps financial records current without manual exports. More than 100,000 nonprofits — from Big Brothers Big Sisters chapters and local YMCAs to neighborhood food banks, faith communities, and grassroots advocacy groups — have raised over $2 billion through Zeffy, saving more than $100 million in fees that returned directly to programs. Organizations that switch to Zeffy typically eliminate platform fees on the first campaign — without changing how they fundraise.



## Zeffy Pros & Cons
**What users like:**

- Users find Zeffy to be a **streamlined and user-friendly platform** , effortlessly meeting their organizational needs. (441 reviews)
- Users value the **easy setup** of Zeffy, finding it seamless and straightforward for managing fundraising events. (270 reviews)
- Users praise Zeffy for its **no fees** , enabling small non-profits to maximize every donation for their causes. (268 reviews)
- Users find Zeffy&#39;s **setup ease** instrumental, allowing for quick and effortless organization of fundraising events. (250 reviews)
- Users love Zeffy for its **efficient fundraising capabilities** , making event donations and ticket sales easy and organized. (226 reviews)
- Users love Zeffy for its **0% fees** , making it an excellent and user-friendly choice for nonprofits. (216 reviews)
- Donations Management (181 reviews)
- Affordable (179 reviews)
- Fundraising Efficiency (149 reviews)
- Quick Setup (119 reviews)

**What users dislike:**

- Users find that Zeffy lacks a **comprehensive donation management system** , needing additional features for effective fundraising. (60 reviews)
- Users feel the need for **enhanced auction features** and better organization options to improve their Zeffy experience. (60 reviews)
- Users find Zeffy&#39;s **limited design flexibility and permission structure** hinders effective campaign management and presentation. (53 reviews)
- Users express concerns over **payment issues** , particularly regarding hidden fees impacting their nonprofit budgeting and donor clarity. (44 reviews)
- Users note **limited customization** options in Zeffy, suggesting it lacks necessary features for complex workflows and branding. (42 reviews)
- Users find **donation tracking and platform fees problematic** , complicating reconciliation and feeling pushy towards additional contributions. (39 reviews)
- Difficult Customization (38 reviews)
- Tipping Confusion (37 reviews)
- Limited Features (36 reviews)
- Email Functionality (33 reviews)

## Zeffy Reviews
  ### 1. Effortless Fundraising with No Processing Fees

**Rating:** 4.5/5.0 stars

**Reviewed by:** Erica J. | Director of Impact and Engagement, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about Zeffy?**

I love using Zeffy for fundraising as it allows us to easily and effectively collect peer-to-peer funds. The lack of processing fees is fantastic because it maximizes the amount of money we get from each transaction. The ability to send correspondence through the platform for free is absolutely amazing and customizing the platform for our use at no cost is super nice. I also appreciate the flexibility to utilize different types of fundraising, like auctions and ticket sales. Setting up Zeffy was super easy, and we were up and running in a matter of minutes. Overall, the features that really stand out are the minimal processing fees and the customization options.

As a small nonprofit team, we needed a platform that could do a lot without a steep learning curve — and Zeffy delivers. We've been able to raise funds and run campaigns with real ease. The platform strikes the perfect balance: simple enough to get started quickly, but flexible enough to customize for our specific needs without feeling limited. Integrating with our Hubspot CRM by making exports easy is a huge plus, and our external traffic finds the website visually appealing and easy to use. It's speedy and we've never had trouble with accessibility.

The user experience is genuinely intuitive, which matters when you're wearing multiple hats and can't afford to spend hours troubleshooting. Zeffy has taken the friction out of fundraising so we can focus on our mission instead of the mechanics.

**What do you dislike about Zeffy?**

I don't really have any additional improvements at this point, but I think I recall not being able to add a 'Buy Now' option for our auction campaign, which would have been really cool!

**What problems is Zeffy solving and how is that benefiting you?**

I use Zeffy to collect peer-to-peer funds effectively, maximizing our earnings with minimal processing fees. I love the platform's customizability, free correspondence features, and multiple fundraising options like auctions and ticket sales.

**Official Response from Hubert Fanneau:**

> Thank you for this review! Zeffy is an all-inclusive fundraising platform with 0% platform fees, and using it for peer to peer fundraising with free donor correspondence is one of the most impactful combinations for growing a supporter community.

The peer to peer tools include supporter pages, team campaigns with leaderboards, and automated fundraiser reminder emails, all at no cost and part of the same platform as your auction and donation forms.

On the Buy Now option for auctions: that's a genuinely useful feature for items where you'd rather close the sale than wait for bidding. It's not currently in the Auction tool, but it's exactly the kind of specific product feedback that shapes what gets built next. Our team ships improvements weekly.

If you host any events alongside your auction campaigns, Zeffy's Ticketing tool covers multiple ticket types, QR code check in, and automatic event reminder emails, all included at no cost. Zeffy's Memberships feature is also a strong fit for converting your most engaged supporters into recurring members, with automatic renewal and membership cards built in.

Glad Zeffy is working so well for your organization's fundraising goals.

  ### 2. A terrific breakthrough in sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Libraries

**Reviewed Date:** July 21, 2026

**What do you like best about Zeffy?**

Zeffy is easy and secure to use and it keeps track of your customers

**What do you dislike about Zeffy?**

When you enter a donation amount and use the scroll wheel on the mouse to scroll down, the amount changes.  The program hides the "Other" option.

**What problems is Zeffy solving and how is that benefiting you?**

For years, we were limited to cash only, and missed many sales.  Customers wanted to buy, but would say "I'll be back" when we told them we only take cash.  They would always say, "Can I use a card?"  We sell novelty products that often have to be ordered and customized, and people were reluctant to use their limited cash on a item they have to wait for.  Our sales immediately increased when we started using Zeffy, and we never looked back.  The system is secure and easy to use, and employees learn the system quickly.  Also we don't have to deal with large denominations of currency and not enough change.  Thank you Zeffy, for solving a critical problem for us.

  ### 3. Zeffy does a lot!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management

**Reviewed Date:** July 21, 2026

**What do you like best about Zeffy?**

There are so many great features that every time we learn a new one we get excited. We can do all our program registration & events in Zeffy and the setup is really easy (we are getting rid of our previous platform); the events page that we can just add to our website; the Charitable Receipts autosend; the automatic refund feature for cancelled tickets; the no fee processing; .

**What do you dislike about Zeffy?**

We tried making a newsletter and it doesn't portray images the same in emails as it does when creating it - even the template we chose without changing anything was very skewed so we haven't been able to take advantage of that (maybe a newsletter with no images would be ok). Deposits take a little longer than we are used to, but we don't mind since it is a small price to pay for no fees on so many features.

**What problems is Zeffy solving and how is that benefiting you?**

No fees on donations or tickets is huge, plus we are getting rid of our previous ticketing platform since Zeffy's is free.

  ### 4. We love Zeffy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fine Art

**Reviewed Date:** July 21, 2026

**What do you like best about Zeffy?**

Zeffy makes everything so much easier from creating campaigns to automating replies, receipts and thank yous to our donors.  We can print off helpful forms to help our events to run more smoothly and we can collect gift aid through a Zeffy related platform making everything seamless.   The help desk is extremely efficient and responds in good time.   The Campaign Builder is very easy to use and we can be quite creative in setting targets, uploading logos and photos to make the campaign more attractive.   We get good feedback from our members too about how easy it is to use in terms of booking events or donating to our various causes.

**What do you dislike about Zeffy?**

There can be glitches when trying to use Zeffy on a laptop but again, the help desk is looking in to this with one of our members who has tech ability in order to resolve it.

**What problems is Zeffy solving and how is that benefiting you?**

They are looking into the payment option via a mobile phone.  It is not usual for our members to use their phones to book but in this instance they were unable to make the payment

  ### 5. Zeffy has everything covered in one package form start, finish, and follow up.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization

**Reviewed Date:** July 20, 2026

**What do you like best about Zeffy?**

One of the most valuable features of Zeffy is its ability to automate attendee communication from start to finish. The platform allows organizations to send tax receipts immediately after donations, create personalized thank-you emails, schedule follow-up check-in emails, and send last-minute event reminders to registered attendees. 
This comprehensive communication workflow significantly reduces administrative work while ensuring that every participant receives timely, professional, and consistent communication throughout the entire registration process. The ability to automate these touchpoints provides a seamless experience for attendees and allows event organizers to focus more on serving their community rather than managing emails manually.

**What do you dislike about Zeffy?**

One area where Zeffy could be improved is its newsletter creation feature. While the platform offers email templates, I found them to be less intuitive and not as user-friendly as I would like. The design and editing experience feels somewhat limited, making it more time-consuming to create visually appealing and engaging newsletters compared to other email marketing platforms.

Overall, Zeffy excels at automating donor and event communications, but enhancing its newsletter builder with more flexible, modern, and easy-to-use templates would make it an even stronger all-in-one solution for nonprofits.

**What problems is Zeffy solving and how is that benefiting you?**

One of Zeffy's greatest strengths is its donor management capability. The platform keeps a complete record of every donation and donor, making it easy to access giving history and maintain organized records. This feature is especially valuable for nonprofit organizations because it allows us to reconnect with previous donors for future fundraising campaigns, community events, and ongoing engagement. Having all donor information in one place helps build lasting relationships, encourages repeat giving, and simplifies donor stewardship over time.

  ### 6. Amazing for Small Nonprofits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management

**Reviewed Date:** July 19, 2026

**What do you like best about Zeffy?**

We've had a wonderful experience using Zeffy for our nonprofit, Saturday Morning Breakfast in Mac (SMB). The platform is intuitive, easy to set up, and makes it simple to create fundraising campaigns without worrying about platform fees. We especially appreciate how accessible it is for both our small team and our supporters. Zeffy has been a valuable tool in helping us grow our fundraising efforts, and we highly recommend it to other nonprofits looking for an affordable, user-friendly solution.

**What do you dislike about Zeffy?**

Donor confusion about the optional tip. Zeffy asks donors for an optional contribution to support the platform, and some donors mistakenly think it's required by the nonprofit. Just make sure you let your donors know that the contribution is optional.

**What problems is Zeffy solving and how is that benefiting you?**

I absolutely love the peer-to-peer fundraising, which is a huge benefit for our small nonprofit with an operational team of 2. The issue they are solving is the nonprofit exposure dilemma where loyal supporters gets donor fatigue, and by allowing our supporters to create fundraising campaigns

  ### 7. Update after over 2 years of using the Zeffy Platform.

**Rating:** 4.0/5.0 stars

**Reviewed by:** denise c. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Zeffy?**

The issue is how difficult it is to see the donation for Zeffy and that it starts at 17 percent which makes people think that's just a standard fee. Other than that they continue to be 100% free and have a nice interface that is user friendly. There are many options for ticketing and services and even volunteers.  They now have a nicer CRM and Have a Facebook group now for Zeffy users that can ask questions about how to do specific functions in the platform so you are not relying just on customer service.. they have a. Very nice CRM I have integrated Zeffy with Zapier but it wasn't easy or clear cut. The performance has been good so far and it has not failed to go through the payment process or volunteer sign up ever. IT is trying to incorporat AI, but I stay away from that kind of stuff on Zeffy, so I don't really use the AI/ intelligence feature it has.

**What do you dislike about Zeffy?**

So. The issue is that you can't just uncheck the donation for Zeffy and you have to go to a multiple choice box. Then hit custom, then manually type the number 0 (zero). But to the normal eye it looks like the price went from $25 to $30.  (Their standard is 17%. I still think for a free donation platform it's good, but I've had to put extra work to make videos and write and tell people how to avoid the Zeffy contribution. Also I have no way of knowing unless I ask, if they paid it or saw my video or not. If they made it easier to understand that the Contribution is optional and start at a less percentage rate, that wouldn't make it look like your trying to hid the fee.

**What problems is Zeffy solving and how is that benefiting you?**

We have a educational element of service and charge for certification. They make it easy to embed on your website and purchase while staying on page.

**Official Response from Hubert Fanneau:**

> Thank you, Denise! Over two years of use and the effort you have put into educating your donors through videos and guides says a lot about how seriously you take their experience. Zeffy is a 100% free fundraising platform for nonprofits, and that kind of proactive communication makes the platform work better for everyone in your community.

On the donation form side, a few things that may help: Zeffy includes a dedicated section explaining the tip before donors confirm payment, automated tax receipts go out immediately after each gift, and recurring giving is fully self-managed by donors with no extra setup on your end.

On the tip: thank you for this feedback. The suggested tip depends on the donation amount: 17% for smaller gifts, dropping to 7% for larger ones, and donors can edit it to any amount, including zero, before confirming. On average, what donors choose to tip ends up lower than the fixed fees most platforms charge nonprofits, which means more of every dollar goes to your mission. Beyond the dedicated section we include, a note in your form description in your own words can add more context for your specific audience.

Two Zeffy tools worth exploring. Zeffy's peer-to-peer fundraising lets your supporters create their own fundraising pages for your cause, which can multiply reach during major campaigns. Zeffy's Donor Mail lets you send personalized thank-you letters and appeals from the dashboard, with printing and mailing handled for you.

Really glad Zeffy is working for your organization.

  ### 8. A Game-Changer for Our Small Nonprofit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer C.

**Reviewed Date:** July 09, 2026

**What do you like best about Zeffy?**

As a brand-new nonprofit, every dollar matters, and Zeffy has made it possible for us to accept donations, sell event tickets, and process memberships without losing a percentage of those funds to platform fees. That has been huge for an organization like Milford Makes, where we're working to build a community Creative Reuse Center and Makerspace from the ground up. The platform is easy to use, reliable, and gives us professional tools that would normally be out of reach for a small organization with a limited budget. We've had a great experience and recommend Zeffy to any nonprofit looking for an affordable, mission-focused fundraising platform.

**What do you dislike about Zeffy?**

One feature I'd love to see is the option to create a true event landing page. Currently, the ticket price is one of the first things visitors see, before they've had a chance to connect with the purpose or value of the event. For workshops, the current registration page works great, but for higher-priced events like retreats or fundraisers, it would be helpful to have a page that tells the story first—with photos, details, testimonials, and the impact—while still including registration farther down the page. That extra flexibility would make Zeffy an even stronger platform for nonprofits hosting a wide range of events.

**What problems is Zeffy solving and how is that benefiting you?**

Zeffy allows us to fundraise without sacrificing a portion of every donation or ticket sale to transaction fees. As a small nonprofit, that means more of every dollar goes directly toward our mission of creating a Creative Reuse Center and Makerspace for our community. Beyond the financial savings, Zeffy has given us one place to manage event registrations, donations, and memberships, making it much easier to operate professionally while keeping our administrative costs low. It has helped us spend less time worrying about fundraising logistics and more time building programs and serving our community.

  ### 9. Seamless Service with no fees!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Performing Arts

**Reviewed Date:** July 05, 2026

**What do you like best about Zeffy?**

Running a community theatre company like the Punjabi Arts Association means balancing a passion for the stage with tight production budgets. Finding Zeffy has completely changed how we build and manage our stage productions.

For a non-profit arts group, standard ticketing platforms eat away at ticket sales with heavy service and credit card fees. Zeffy provides a 100% free ticketing solution. There are zero hidden catches, zero transaction fees, and zero platform costs passed on to us. Every single dollar our audience pays for a seat goes directly into funding our next production, sets, and lighting.

If you are a cultural organization or community theatre looking to simplify your box office while keeping 100% of your hard-earned revenue, Zeffy is an absolute no-brainer.

**What do you dislike about Zeffy?**

There isnt a thing we dont liek about Zeffy

**What problems is Zeffy solving and how is that benefiting you?**

Beyond the incredible cost savings, the platform is incredibly convenient. Setting up show dates, customizing ticket tiers, and managing attendee lists takes minutes. Best of all, we retain full control over our audience data to keep our community informed about future plays, and the funds are deposited directly into our bank account without any unnecessary delays.

  ### 10. Happy Zeffy customer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management

**Reviewed Date:** July 21, 2026

**What do you like best about Zeffy?**

It has proven to be a platform that we praise for its simplicity and no-fee structure. We continue to explore its offerings for other initiatives in our non profit. Plus, we were getting hammered with credit card fees and Zeffy saves our customers and our non profit a lot of money! The transfer of funds doesn't take long and their process is simple. We are a small non profit and Zeffy has worked out well for our agency.

**What do you dislike about Zeffy?**

At this point, we don't have any complaints.

**What problems is Zeffy solving and how is that benefiting you?**

Zeffy saves our customers and our agency a lot of money with the no-fee platform. It allows us to post marketing flyers with the rsvp button for our services and products. It keeps a list of our customers in an easy database. We are about to launch a huge marketing event with Zeffy, including a Raffle.



- [View Zeffy pricing details and edition comparison](https://www.g2.com/products/zeffy/reviews/zeffy-review-9230102?section=pricing&secure%5Bexpires_at%5D=2026-07-22+09%3A58%3A17+-0500&secure%5Bsession_id%5D=83883a73-a7e8-4679-a1bf-0f498574c967&secure%5Btoken%5D=a3fd75ba3911ae2e2454f8b4f17f99f6dbe68e7d72d3c92c3021fa9e5c553314&format=llm_user)
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## Zeffy Features
**Administration**
- Reporting
- Interaction Tracking
- Automation
- Donor Profiles

**Administration**
- User Dashboard
- Donor Profiles
- Reporting
- Templates
- Customization

**Constituent Management**
- Constituent Profiles
- Donor Communications

**Fundraising**
- Campaign Management
- Online Donation Portal
- Event Planning
- Recurring Donations
- Peer-to-peer Fundraising
- Mobile Capabilities

**Donor Management**
- Moves Management
- Acknowledgments & Communications

**Marketing Automation**
- Email Marketing
- Campaign Management
- Marketing ROI Analytics

**Marketing**
- Email Marketing

**Interoperability**
- Event Tracking
- Gift Tracking
- Fund Accounting

**Workflow Automation**
- Data Entry

**Reporting & Analytics**
- Reporting
- Dashboards

**Integrations**
- Accounting
- Fundraising
- Sales POS

**Agentic AI - Nonprofit CRM**
- Cross-system Integration

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