Zealous Reviews & Product Details

Customer service is by far the standout element of our experience with the Zealous platform. The platform is great but the personal, always on customer service is the element that makes the Zealous experience. This is the second year we have used Zealous as our awards platform and we saw a 50% increase in submissions this year which has far exceeded any expectations we had. Updates in UX and search functions have also aided to the usability of the platform. Both for artists submitting entries and also us using the platform to compile and judge entries. Five star service on a five star platform. Would highly recommend. Review collected by and hosted on G2.com.

We genuinely don't have any dislikes. As a returning customer, there's a reason we came back. And that was the usability and pricing of the platform and the personal customer service from the team at Zealous. Review collected by and hosted on G2.com.

It has everything in one place: your competition page, competition entries, and scoring. Review collected by and hosted on G2.com.

It can be a bit daunting when you get started, but the help desk has a lot of articles that are easy to navigate, complemented by strong customer service. Review collected by and hosted on G2.com.

The Zealous back-end is incredibly simple and user-friendly. There's lots of brilliant advice and articles on the Zealous website - both with support for building a brilliant call-out but also for running an Awards project full stop.

The customer service and support from the team were excellent. Diana, my account manager, was a huge support, and when she wasn't available, there was always someone equally as lovely on hand to provide advice. Review collected by and hosted on G2.com.

The main issue we ran into was during the first round of judging. We needed to split scoring between several Judges, and the process became complicated due to the sorting functions. However, the team are incredibly responsive to feedback, and I have a feeling Zealous will rectify the issue soon :) Review collected by and hosted on G2.com.

Recently used for submissions to an exhibition. Much better than receiving 100s of emails in my inbox. Scoring for judges is great and the Zealous team are always SO helpful with any questions I or my team have had. Review collected by and hosted on G2.com.

I wish I could select what information (using a sort of tick box) I want to download in a spreadsheet and be able to arrange the table myself. Review collected by and hosted on G2.com.

Zealous has few competitors for our usage--accepting, managing submissions, shortlisting and judging for our Writer's Award. In terms of flexibility, price and accomodating us, they win hands down. Review collected by and hosted on G2.com.

The Zealous team is trying to accommodate our last sticking points--collecting optional donations--so we're hopeful this will work this year. The other portal we were considering offers the option of fee-free submissions, with no subscription fee, charging us only a percentage of donations made (which would likely beat Zealous on price). However, there's a basic question format they can't accommodate, so we're sticking with Zealous! Review collected by and hosted on G2.com.

The platform is easy to use, gets updated frequently and it enables me to run two competitions without having to build the structure myself. Diana and Vasena are also extremely helpful in onboarding and managing the process too. Review collected by and hosted on G2.com.

Not really sure what the downsides are because it provides something that has proved really useful. There might be some comparative differences to similar platforms. Review collected by and hosted on G2.com.

Zealous has by far the best prices and allows monthly subscription which for us is a game changer. The customer service is also unparalleled! Website has a very easy-to-use muti functional backend! I cannot speak highly enough of this platform. Review collected by and hosted on G2.com.

Honestly there is nothing I dislike, but I wish they had the ability to create waiver codes for our members. I believe they are working on this! Review collected by and hosted on G2.com.

The support from our Account Manager and from the rest of the support team was professional and quick - all issues were solved within a couple hours of logging it. Review collected by and hosted on G2.com.

A few features were lacking, specific to our Awards programme, but with the support of the Zealous staff we found workarounds quickly. Review collected by and hosted on G2.com.

The judging and selection process is super easy to use, collaborative and saves so much time during recruitment! Review collected by and hosted on G2.com.

The only thing that didn't work so well for us is that you can't edit the template email that goes out to unsuccessful applicants - it would be good to have greater control over this part of the process. We found ways around it though. Review collected by and hosted on G2.com.

The dedicated account manager Diana who has guided me from Step 1 and continues to in every aspect of the submission process, I really couldn't ask for a better service! Review collected by and hosted on G2.com.

There are a couple of functions that could improve, for example, an auto-save on the guideline page and bespoke templates to send to the unselected/selected submissions. Review collected by and hosted on G2.com.