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Zap Data Hub Reviews & Product Details - Page 3

Zap Data Hub Overview

What is Zap Data Hub?

Zap Data Hub is the fastest way to deliver accurate, trusted financial and operational reporting in BI tools including Tableau and Power BI. We have optimized solutions for Microsoft Dynamics, the Sage portfolio, Salesforce, SAP Business One, SYSPRO, and smart data connectors for many other datasources. Founded in 2001, Zap is a global software company headquartered in London, with offices and partners across Europe, North America, Middle East & Africa, and Asia Pacific. Zap Data Hub is used across all industry sectors, from mid-sized businesses to Fortune 500 and FTSE 100 organizations. Flagship customers include Aston Martin, Costa Coffee, Regal Entertainment Group, SANIFLO, and Tarmac. IDC acclaims its ability to “fast-track the time and effort involved in kick-starting a data warehousing and BI project.” Azure-accredited and a Microsoft Gold Partner, Zap is also a Sage Rockstar ISV, PASS Knowledge Partner, and Power BI User Group partner.

Zap Data Hub Details
Languages Supported
English
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Product Description

With customers and staff around the globe, ZAP provides technology that supports a customer’s journey from data collection and manipulation to the presentation of best practice analytics, allowing organizations to better manage their business at a time when data is both exploding and becoming ever increasingly important.

How do you position yourself against your competitors?

“BI as a platform has come from very technical roots. Traditional competitive platforms have facilitated “IT produced” workloads that create analytical outcomes for the business.ZAP has always focused on “IT enabled” solutions that empower business users to author content and drive more free form exploration themselves, supporting the use of self-service BI tools whilst mitigating the risk.”

-Garth D. Laird, CEO


Seller Details
Seller
ZAP
Year Founded
2001
HQ Location
Brisbane, Australia
Twitter
@ZAP_Data
1,584 Twitter followers
LinkedIn® Page
www.linkedin.com
105 employees on LinkedIn®

SR
Overview Provided by:

Recent Zap Data Hub Reviews

Bill W.
BW
Bill W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Success with ZAP"
Ease of use and access to real-time data in any dimesion you can imagine, grouped and summarized to give you digestable data with the flexibility t...
Patrick S.
PS
Patrick S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Zap enables us to move faster"
Zap allows daily visibility into key metrics of our business that were historically difficult to extract and review. Our leadership team uses Zap ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Powerful BI platform"
Ability to connect multiple data sources.
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Zap Data Hub Media

Zap Data Hub Demo - CFO Dashboard
CFO Dashboard
Zap Data Hub Demo - Accounts Receivable Dashboard
AR Dashboard
Zap Data Hub Demo - Inventor Manager Dashboard
Inventor Manager Dashboard
Zap Data Hub Demo - Production Manager Dashboard
Production Manager Dashboard
Zap Data Hub Demo - Sales Manager Dashboard
Sales Manager Dashboard
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36 Zap Data Hub Reviews

4.3 out of 5
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36 Zap Data Hub Reviews
4.3 out of 5
36 Zap Data Hub Reviews
4.3 out of 5

Zap Data Hub Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zap Data HubQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AN
Corporate IT Manager
Electrical/Electronic Manufacturing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

Best? It's a tie between Cube Express and the consultants. The biggest challenge we have faced w/ AX is reporting and building a custom report in SSRS isn't user friendly nor is it simple to understand the table structure of AX. Cube Express does an amazing job of reading the relationships and having them ready for you when you go to build.

The consultants we have dealt with, from sales, to training, to support have all been excellent. Zap has done a fantastic job of hiring good business analysts who also know how to build/mentor alongside you. I love the fact that when interpreting some of the report requests, they say "ok, but what does that tell you about this data?" That's an important question that should follow each component in your BI instance: why do you need this report or dashboard? Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

We haven't upgraded to the latest instance yet. We were in that "this version just came out" window so we were advised to stick w/ the matured version. In hindsight, I would have liked to have seen some room in our deal where the migration was covered if done w/n X number of months. That's not a deal breaker by any means though. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

Be thorough as well as critical of your "go-live" reports. Do you really need what you are having built or do you think you need it because you had that report in past systems? Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

We were trying to have a better window into our data issues as well as line up reporting consistent w/ kpi's defined by upper management. We've accomplished all of those. We've also found more automation and streamlining through published reports in our Accounts Payable approval operations. Review collected by and hosted on G2.com.

Ryan T.
RT
Data Management
Consumer Goods
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zap Data Hub?

I thought the instructor was very well versed in her knowledge and real world experience with the tool. She was also interested in what we wanted to know and in walking through any examples that we had from where we worked and to take the discussion after class was done to help.

I found the training to be spot on to my needs, not hard to comprehend or understand, and have had the opportunity to put it into practice for myself since taking the training. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

My biggest challenge was in the ZAP changes as we are not on the newest version of the application. Being a few behind they don't offer in class training on older versions so there was a portion of the time that I used that I cannot do yet at my company. I do not fault ZAP for keeping up while my company has not and did respect the fact that when new functionality came up she was teaching she made note of it to those of us on older versions.

It was unfortunately of no benefit to me at this time. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

I would absolutely recommend the tool as a great opportunity to get the power of report writing into the hands of some of the business. One of the main faults that our company faced is that it left the importance of reporting in the hands of select individuals without a good succession plan with turnover. ZAP is helping us to bridge the gap and think differently about how to organize its report writing efforts. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

We have a vacuum at my company in terms of reports and reporting developers and designers. We are trying to fill this void with ZAP and by sending people to ZAP training we are getting the chance to do so in a real positive way.

My current role hasn't allowed me the time to totally sink into the tool as i would like but we as time allows we are getting closer to doing so. Review collected by and hosted on G2.com.

Larry M S.
LS
Director, IT
Mining & Metals
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

ZAP is an outstanding product. Currently (Summer of 2016) we are in the middle of our Go Live implementation and we are rolling out ZAP for Financial, Sales Analysis and Production Reporting. We were a non-SQL shop and having partnered with ZAP has helped us over that hump in our Go Live process. And while technically ZAP is outstanding as a product, their people are even more so. Truly was the most productive ISV relationship we have had in implementation. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

The lack of time to play around and enjoy working with the Product is the ONLY negative I have so far. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Native reporting would have been a beast for Go Live with the resources we had available. ZAP allowed us to cost effectively roll the F/S out day one. Also, "dashboards" is a buzz word often used on the C-level but how to implement useful information. We are preparing an index of stock dashboards as well as several highly customized dashboards related to our business processes to present to the C-Level as well as line managers much much sooner than we had hoped. Review collected by and hosted on G2.com.

MW
Vice President of Operations - North America
Consumer Goods
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

The product is "AOT Aware". Huge time savings when it comes to upgrades or updates to AX and having the schema available for use in the cube.

Second biggest advantage is ability for "non-IT" folks to quickly begin developing and deploying reports for consumption Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

Some of the nuances that many users are familiar with in tools like Excel, easy filtering, subtotaling, grouping etc - are more difficult to implement within analysis reports. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

Don't expect the BI tool to be your silver bullet - the value you derive from the product will be in how well you define the critical success factors for your implementation project. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

We are solving everything from margin analysis on products/customers we sell to and vendors we buy from to production cost variance and production output analysis. Fundamentally we can unlock the data locked in our AX system and make it actionable. Review collected by and hosted on G2.com.

Christopher B.
CB
Managment Intern
Consumer Goods
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zap Data Hub?

UI is Very user friendly

Customization of Reports, Dashboards, Scorecards and much more

Drag and Drop System

Organized Dimension Tree (Easy to find dimension you are searching for)

You see the report you are creating as you are building it unlike some reports that make you leave and enter a test environment Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

It is difficult sometimes to get the Custom Functions to calculate in the manner that you would like. (Hierarchy of Arithmetic)

Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

Zap Is very Intuitive and easy to learn no matter users computer Skill Level. The interface resembles the drag and drop nature of Excel Pivot Tables.

Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Our Company has replaced numerous manually updated Excel Files with autonomous Zap Reports. This allows managers to spend time actually analyzing the data rather than worrying about gathering and organizing the data weekly in excel files. Review collected by and hosted on G2.com.

Jill B.
JB
Data Management Department Manager
Consumer Goods
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zap Data Hub?

I like the user interface. It is easy to understand and navigating the menus is intuitive. For a user of Microsoft Excel it will have a very familiar feel. Once the connections to the cubes were made and relationships were built between the cubes, ZAP allowed us to use data from multiple databases to build reports, where we previously unable. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

There isn't much to dislike about this program. I look forward to learning more about the features available. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

We are using this tool to develop reports for our S&OP process. With these reports, we have been able to make more strategic business decisions as well as stream line our supply chain in order to improve our customer service metrics. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zap Data Hub?

Zap is very versatile and robust in the dash board and data slicing capabilities. The training provide was intuitive but, it does require some hands one to get the hang of. After using the platform for a while most of the slicing and report tools become fairly familiar and easier to work with. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

There is a bit of a learning curve and this limits the ease of use. We limit our Zap usage to program managers because, they are tasked with managing their projects and see the most benefit from the system. I've found that you must use the system consistently or the features are quickly lost. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

Zap is very good at modeling report data in dash boards and it is very customizable. Our company is currently using it to display all of the program metrics in a dashboard format and has greatly improved project managers ability to make wiser management decisions. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Using this tool to configure universal frame work for project manager reports and dashboards. This tool has allowed program managers to see their programs in a completely different light which is much more manageable. Being able to visually see what's going on is a much better way of getting a quick snapshot of a program viability. Review collected by and hosted on G2.com.

Response from Bill Tennant of ZAP

Thank you so much for your review of ZAP. In all cases, we strive to utilize this feedback to improve, as our number one goal is for your overall experience to be worthy of a 5-star rating, every time.

I would love to reach out to you directly to ensure we have received all of your feedback and are appropriately assisting you, but due to the private nature of your review I wanted to ensure you have my direct contact information.

I can be reached at Bill.Tennant@zapbi.com or on my direct line at (415) 889-5740 x206 at any time, and would greatly appreciate the opportunity to listen to your feedback so that I may assist in improving your overall experience with ZAP.

Thank you again and Best Regards,

Bill Tennant

Roger S.
RS
Chief Information Officer
Medical Practice
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zap Data Hub?

Very easy to navigate for my end users. Creating Cubes extremely easy. Deploying Reports even easier. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

Not Much. Very configurable for my data. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

Do not hesitate with this tool. It is great from Novice to Expert. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Utilizing a tool like ZAP BI allows me to keep my Data and BI Team very lean. I am not having to hire as many resources to tap into my dozens of data sources. I have also reduced my server count by utilizing ZAP's Cube engine.

I have also distributed the reports with Filtering, Sorting and Slicing capabilities to my user base and they have loved it.

Due to the capabilities and user friendliness, we are also using ZAP for our transactional reporting and moving away from packaged product reporting which sometimes can be not-intuitive. We currently have over 8 packaged products with their own packaged reporting. Utilizing ZAP, we can leverage a similar interface for the users reducing the learning curve significantly to get access to data. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

The automation, ease of cube and report design, and the breath of output mechanisms that ZAP provides Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

Can be complex to "join" some data sources that don't necessarily always have a corresponding link at "both ends" Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

Is ready made for Microsoft Dynamics products and comes with a suite of pre prepared reports ready to go. Users WILL need to go the extra mile in designing their own business specific report requirements though but ZAP does provide a very solid platform as a start point. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

- Timely and automated user specific reports

- Common platform for all reports

- Ability to display summary information in many different ways

- Ability to "target" the right user, with the right information, at the right time Review collected by and hosted on G2.com.

Craig P.
CP
Report Developer
Oil & Energy
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zap Data Hub?

Integration with our ERP, Dynamics AX and Customer relations module, Dynamics CRM. Presentations of the KPIs, scorecards and dashboards are easily understandable. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

Run time seems excessive. There are performance issues when dealing with large reporting datasets. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

I would recommend ZAP BI to anyone running Dynamics AX or Dynamics CRM (or any newer version such as AZURE AX). I believe ZAP BI has made a commitment to providing BI Tools for current and future technologies. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Provide KPIs and Scorecards to Executives. We have been successful in this regard. Review collected by and hosted on G2.com.