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Zap Data Hub Reviews & Product Details - Page 2

Zap Data Hub Overview

What is Zap Data Hub?

Zap Data Hub is the fastest way to deliver accurate, trusted financial and operational reporting in BI tools including Tableau and Power BI. We have optimized solutions for Microsoft Dynamics, the Sage portfolio, Salesforce, SAP Business One, SYSPRO, and smart data connectors for many other datasources. Founded in 2001, Zap is a global software company headquartered in London, with offices and partners across Europe, North America, Middle East & Africa, and Asia Pacific. Zap Data Hub is used across all industry sectors, from mid-sized businesses to Fortune 500 and FTSE 100 organizations. Flagship customers include Aston Martin, Costa Coffee, Regal Entertainment Group, SANIFLO, and Tarmac. IDC acclaims its ability to “fast-track the time and effort involved in kick-starting a data warehousing and BI project.” Azure-accredited and a Microsoft Gold Partner, Zap is also a Sage Rockstar ISV, PASS Knowledge Partner, and Power BI User Group partner.

Zap Data Hub Details
Languages Supported
English
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Product Description

With customers and staff around the globe, ZAP provides technology that supports a customer’s journey from data collection and manipulation to the presentation of best practice analytics, allowing organizations to better manage their business at a time when data is both exploding and becoming ever increasingly important.

How do you position yourself against your competitors?

“BI as a platform has come from very technical roots. Traditional competitive platforms have facilitated “IT produced” workloads that create analytical outcomes for the business.ZAP has always focused on “IT enabled” solutions that empower business users to author content and drive more free form exploration themselves, supporting the use of self-service BI tools whilst mitigating the risk.”

-Garth D. Laird, CEO


Seller Details
Seller
ZAP
Year Founded
2001
HQ Location
Brisbane, Australia
Twitter
@ZAP_Data
1,584 Twitter followers
LinkedIn® Page
www.linkedin.com
105 employees on LinkedIn®

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Overview Provided by:

Recent Zap Data Hub Reviews

Bill W.
BW
Bill W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Success with ZAP"
Ease of use and access to real-time data in any dimesion you can imagine, grouped and summarized to give you digestable data with the flexibility t...
Patrick S.
PS
Patrick S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Zap enables us to move faster"
Zap allows daily visibility into key metrics of our business that were historically difficult to extract and review. Our leadership team uses Zap ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Powerful BI platform"
Ability to connect multiple data sources.
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Zap Data Hub Media

Zap Data Hub Demo - CFO Dashboard
CFO Dashboard
Zap Data Hub Demo - Accounts Receivable Dashboard
AR Dashboard
Zap Data Hub Demo - Inventor Manager Dashboard
Inventor Manager Dashboard
Zap Data Hub Demo - Production Manager Dashboard
Production Manager Dashboard
Zap Data Hub Demo - Sales Manager Dashboard
Sales Manager Dashboard
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36 Zap Data Hub Reviews

4.3 out of 5
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36 Zap Data Hub Reviews
4.3 out of 5
36 Zap Data Hub Reviews
4.3 out of 5

Zap Data Hub Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zap Data HubQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Michelle A.
MA
Head of ISVs - UK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zap Data Hub?

Integrated to Sage products

Can manage data from multiple ERP products to give one clear view

Manage multi-company data to give insights quickly Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

no downsides that we've been made aware of Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Helps our customers gather extensive insights into their data without the need to manually map data to the new database model Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zap Data Hub?

It has pre-built connections and content for AX and Dynamics CRM, which has helped to tackle the complexity of the Financial Dimension tables in AX. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

Not being able to use DAX when connecting PowerBI to the cube Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Everything is in Azure and managed by ZAP. It has removed the dependence for resources with SQL/Azure skills.

It standardises data management and provides one version of truth. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zap Data Hub?

The easy way to create a report. To use defined formulas about time calculation. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

ZAP BI requires a good hardware installation Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Report based on several sources (Oracle database, SQL database, Excel sheets, ...) Review collected by and hosted on G2.com.

Benjamín R.
BR
Especialista en Inteligencia de Negocios
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Zap Data Hub?

There were two big hits, one is the complete Dynamics AX integration, you only need a few days to configure all the reports (views), therefore you can use any of the hundreds of the views and dashboards. Also, there is a very nice feeling to build your own views. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

Maybe, the fact that there is not a desktop version, many times a web based program has some kind of delay when you are trying to design something. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

In order you want a great knowledge of your business, you need an excellent FrontEnd for your ERP. Think ZAP is a powerful non-expensive tool. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Now we can easily know the highlights of our business Review collected by and hosted on G2.com.

Aaron B.
AB
Director of Business Analytics
Insurance
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Zap Data Hub?

Supremely easy to use. You do need some database knowledge to fully leverage the system, but the drag and drop interface is slick, and allows me to provide answers to the business significantly faster than ever before.

The services team is top notch, and working with them is always enlightening. I never miss a tips and tricks monthly session, as they are always relevant, well presented, and give me the opportunity to influence future releases, while maximizing my current deployment. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

The learning curve for basic functions is quick, but the depth of the software is immense. Eventually you start realizing that there's so much to learn, and that last 5% of knowledge is really tough to figure out on your own. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

I truly believe that ZAP is simply the best option on the market. The flexibility and usability of the product is first rate, support is excellent, and the product simply gets better and better with each release. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

We operate like a startup - every day there are new issues and questions. ZAP lets me quickly modify our data warehouse to incorporate new elements, and help the decision makers in my business make wiser choices.

We are at the point where my executive team trusts ZAP completely, knowing that it is the one source of the truth that they can always trust. Excel reports are no longer part of our analysis, because it's simply too easy to modify the numbers. But the data warehouse is solid, clear, and a trusted resource. Review collected by and hosted on G2.com.

Gavin S.
GS
Finance
Packaging and Containers
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zap Data Hub?

The best part of ZAP BI is how easy it is to build the cube that is used for your business intelligence reporting. You don't even have to be a programmer to be able to easily create and modify the cube data for your reports. Very intuitive software.

The training and user support are also both excellent. Quick response times and excellent explanations are standard.

The user interface is also powerful and very intuitive which allows us to quickly and easily train employees. Many advanced features can be put to use to create a depth of reporting that can't be achieved with convention report-writing software. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

When designing a report in the BI software, there is no undo button. This is not a major problem, but is annoying when report designers are used to having this available in most commonly used software applications. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

Great product that will save you time and money. Although there are competitors that can offer similarly insightful data/reporting, I don't believe that any do it as easily as ZAP BI. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

We have realized many benefits including advanced insights into customer profitability, production floor performance, and capacity analysis. Financial data is easier to drill through and analyze as well. Always having the important/relevant data in a dashboard in front of users helps us make relevant decisions and recognize potential problems before they happen. Review collected by and hosted on G2.com.

Waylan S.
WS
Accountant Analyst
Food Production
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zap Data Hub?

Probably the best thing about ZAP BI is the time saving functionality. We reduced the amount of time spent on our financial statements from about 4 hours running statements from BI-360 to 5 minutes using ZAP BI. There is also a great staff at ZAP that is always there when you need them. I highly recommend using ZAP. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

I have to jog my memory here but I don't think you can put footers into your reports. The report pack functionality is also pretty basic. For example, I have 2 report packs that generate all the individual reports and one that runs a slicer to generate departments. It was advertised that we would be able to build our entire monthly financial statements in ZAP but we just email the reports to ourselves and then build them in Adobe. The other thing that needs improvement would have to be cell calculations. They should turn cell calculations into Excel where you can type formulas into a cell. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

It's great if you have multiple sources of data as ZAP can bring everything together. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

We eliminated some statements that were still being manually created in Excel. We are saving tremendous amounts of time. Review collected by and hosted on G2.com.

Jordan S.
JS
Application Administrator
Oil & Energy
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zap Data Hub?

Technical support from Kevin Tan has been crucial to our ongoing success of the product. Cube Xpress and Modeler have proved to be very intuitive ETL systems that provide enough flexibility to assist with our integration efforts of companies we acquire. The Help function is a great tool for both novice and advanced users, which greatly benefits me as the Application Administrator - I can often send people to the Help center to read literature rather than training them myself on common topics. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

One of the biggest downsides I experience is not having a good way for Consumers/Designers to share resources from the Personal Folder to other users' Personal Folders. As an Admin I typically have to copy and past resources myself which is a burden. Also, the error messages users receive when building reports in ZAP could be much clearer/easier to understand. Possibly listing common causes for the error message could assist non-expert Designers in troubleshooting the issue. Also, this doesn't pertain to the application itself, but I am not a big fan of ZAP's company website. Logging a ticket can be confusing and I think there could be a much better Community Blog where users can discuss common topics and answer questions. Also, I think more introductory training videos should be made available for free. While the personal training sessions are great, as a large company we cannot afford to send everybody to the ZAP classes. Lastly, Administrators should be able to have more freedom to control Consumer and Designer interactions. Specifically, as an Admin I would like to be able to set people default Home Page... so that users automatically see a specific dashboard when they login. Currently, each user has to select the homepage theirselves. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

ZAP is a great product for companies seeking quick implementation of databases and quality analytics. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Prior to developing our current data warehouse, program teams across the country were forced to perform manual processes in order to extrapolate program performance. In addition to crunching data, there wasn't a go-to resource for consistent reporting functionality and the same manual data gathering processes had to be repeated each month. Additionally, our databases were segmented - financial data was primarily only available to the finance department, and operational data within Dynamics CRM was only viewable within the application itself.

Once ZAP was connected to our primary databases, we were able to integrate all of the crucial data sets together and begin producing dynamic reports that automatically update each day, replacing the need for manual legwork and reducing the time program teams had to commit to analyzing and reporting on program performance. Additionally, once our operational and financial data were both connected to ZAP, we were able to begin answering complex questions with ease in a way that was not previously possible. Now program teams have access to data previously only available to the finance department, and vice versa. Therefore, less time is spent asking our finance department to provide a specific report or explanation now that users have access to data directly within ZAP. Review collected by and hosted on G2.com.

Bryan V.
BV
Director of Information Technology
Food & Beverages
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

The ease of use. Yes, like any good product, there is a basic learning curve, but once you are past that, the product is intuitive and powerful. Support is always readily available if needed, whether a basic question or you are dealing with an issue (which is rare). ZAP the product works extremely well and ZAP the people are very easy to work with. Throughout our company, whether a data consumer, report writer, IT staff member, or executive, ZAP is highly regarded and heavily used. I can't imagine not having ZAP. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

It is hard to come up with dislikes, but I would say the lack of a strong user community where beginning to power users can ask each other how to work through a problem, i.e. "how do I do X". ZAP support is always willing to help, but a strong community where users can talk to people just like them, peers, would be very helpful. ZAP has built the foundation for such an online community, but as of now the ZAP end users using it are limited. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

I believe ZAP is a no-brainer. It is easy to work with and so powerful, plus the company is great. The only complaints I hear are those from people that don't use ZAP and say things like "the way the cube is structured doesn't follow best practices" - if it works well, doesn't cause problems, then why does it matter if it doesn't do things the way some "experts" say it should be done. Innovation is about trying to do things better, not the way we were told we had to do it. At the end of the day, all those that are using ZAP are extremely happy with the solution. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

There are the obvious but intangible benefits of having the right information at the right time resulting in better decisions. This is why we purchased ZAP in the first place. However, we have found a very concrete ROI in reduced headcount - this was not planned, but from natural attrition, we found we didn't need to rehire for some positions, as existing people could take on the additional work load as a direct result of much less time spent pulling information together. Review collected by and hosted on G2.com.

Rich P.
RP
IT Application Manager
Consumer Goods
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

The ease of not just utilizing the baked-in Dynamics AX cube/schema to quickly and easily write everything from basic reports to executive-level dashboards. I also love how easy it is to both modify the built in cube to add additional tables/data sources, but the ease of creating your own purpose-built cubes. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

Really, nothing substantive comes to mind. They are one of the better software vendors I've dealt with over the years. Implementation was very easy, and we were off and running after a short class. We've found them pretty responsive to our issues, not that we've needed much in the way of support after the first few weeks. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

There are other solutions out there such as Targit, but I think Zap is quite a bit more user friendly. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

The reporting capabilities of most ERP solutions are half baked, at best. You're dealing with SSRS/SSAS at best, or something like AOT trash reports if you're dealing with Dynamics AX 2009. Something like Zap is really a requirement if you have a lot of reporting requirements to satisfy, and minimal staff to turn these reports around.

With Microsoft knifing Management Report/Frx, the need to turn around advanced GL reports is important for us and Zap has been able to fulfill this requirement. Review collected by and hosted on G2.com.