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Zap Data Hub Reviews & Product Details

Aaron B.
AB
Director of Business Analytics
Insurance
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Zap Data Hub?

Supremely easy to use. You do need some database knowledge to fully leverage the system, but the drag and drop interface is slick, and allows me to provide answers to the business significantly faster than ever before.

The services team is top notch, and working with them is always enlightening. I never miss a tips and tricks monthly session, as they are always relevant, well presented, and give me the opportunity to influence future releases, while maximizing my current deployment. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

The learning curve for basic functions is quick, but the depth of the software is immense. Eventually you start realizing that there's so much to learn, and that last 5% of knowledge is really tough to figure out on your own. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

I truly believe that ZAP is simply the best option on the market. The flexibility and usability of the product is first rate, support is excellent, and the product simply gets better and better with each release. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

We operate like a startup - every day there are new issues and questions. ZAP lets me quickly modify our data warehouse to incorporate new elements, and help the decision makers in my business make wiser choices.

We are at the point where my executive team trusts ZAP completely, knowing that it is the one source of the truth that they can always trust. Excel reports are no longer part of our analysis, because it's simply too easy to modify the numbers. But the data warehouse is solid, clear, and a trusted resource. Review collected by and hosted on G2.com.

Zap Data Hub Overview

What is Zap Data Hub?

Zap Data Hub is the fastest way to deliver accurate, trusted financial and operational reporting in BI tools including Tableau and Power BI. We have optimized solutions for Microsoft Dynamics, the Sage portfolio, Salesforce, SAP Business One, SYSPRO, and smart data connectors for many other datasources. Founded in 2001, Zap is a global software company headquartered in London, with offices and partners across Europe, North America, Middle East & Africa, and Asia Pacific. Zap Data Hub is used across all industry sectors, from mid-sized businesses to Fortune 500 and FTSE 100 organizations. Flagship customers include Aston Martin, Costa Coffee, Regal Entertainment Group, SANIFLO, and Tarmac. IDC acclaims its ability to “fast-track the time and effort involved in kick-starting a data warehousing and BI project.” Azure-accredited and a Microsoft Gold Partner, Zap is also a Sage Rockstar ISV, PASS Knowledge Partner, and Power BI User Group partner.

Zap Data Hub Details
Languages Supported
English
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Product Description

With customers and staff around the globe, ZAP provides technology that supports a customer’s journey from data collection and manipulation to the presentation of best practice analytics, allowing organizations to better manage their business at a time when data is both exploding and becoming ever increasingly important.

How do you position yourself against your competitors?

“BI as a platform has come from very technical roots. Traditional competitive platforms have facilitated “IT produced” workloads that create analytical outcomes for the business.ZAP has always focused on “IT enabled” solutions that empower business users to author content and drive more free form exploration themselves, supporting the use of self-service BI tools whilst mitigating the risk.”

-Garth D. Laird, CEO


Seller Details
Seller
ZAP
Year Founded
2001
HQ Location
Brisbane, Australia
Twitter
@ZAP_Data
1,584 Twitter followers
LinkedIn® Page
www.linkedin.com
105 employees on LinkedIn®

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Recent Zap Data Hub Reviews

Bill W.
BW
Bill W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Success with ZAP"
Ease of use and access to real-time data in any dimesion you can imagine, grouped and summarized to give you digestable data with the flexibility t...
Patrick S.
PS
Patrick S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Zap enables us to move faster"
Zap allows daily visibility into key metrics of our business that were historically difficult to extract and review. Our leadership team uses Zap ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Powerful BI platform"
Ability to connect multiple data sources.
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Zap Data Hub Media

Zap Data Hub Demo - CFO Dashboard
CFO Dashboard
Zap Data Hub Demo - Accounts Receivable Dashboard
AR Dashboard
Zap Data Hub Demo - Inventor Manager Dashboard
Inventor Manager Dashboard
Zap Data Hub Demo - Production Manager Dashboard
Production Manager Dashboard
Zap Data Hub Demo - Sales Manager Dashboard
Sales Manager Dashboard
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35 out of 36 Total Reviews for Zap Data Hub

4.3 out of 5
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35 out of 36 Total Reviews for Zap Data Hub
4.3 out of 5
35 out of 36 Total Reviews for Zap Data Hub
4.3 out of 5

Zap Data Hub Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zap Data HubQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Patrick S.
PS
Chief Operating Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

Zap allows daily visibility into key metrics of our business that were historically difficult to extract and review. Our leadership team uses Zap on a daily basis to make better decisions, much faster, enabling us to "GSD" - get stuff done. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

I haven't identified anything that I dislike. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Visibility into key metrics to inform real-time decision making. Review collected by and hosted on G2.com.

Bill W.
BW
Director of Finance &amp; IT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zap Data Hub?

Ease of use and access to real-time data in any dimesion you can imagine, grouped and summarized to give you digestable data with the flexibility to expand out to the line by line detail needed. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

It's not as easy to build out other data sources with the development team when it's no thteir bread and butter SYSPRO/other major ERP partners with out of the box solutions Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Ease of use, automations, intelligence, one source of truth, data integrity Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zap Data Hub?

Ability to connect multiple data sources. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

UI is not as intuitive as some of the other platforms Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Combines data from our OMS, ERP, and CRM. Allows us to build complex reports, and automate Business Intelligence alerts. Review collected by and hosted on G2.com.

PU
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

The data extract and transformation process, using ZAP Data Hub, has opened up our ability to consume data from a myriad data sources and data source types. It used to be that excel was needed to join the data into a comprehensive data set. With ZAP Data Hub we can set up the pipelines once for all to use. Values are now reported consistently across the organization. The ease of use of the pipeline configurations has meant rapid development without needing to be an expert coder. It had more capability with relative dates, 7 years ago, than some of the "big name" software packages offer today. The organization at ZAP is highly motivated to assist in your success and is engaged. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

It may not have as many chart types as some software BI packages have, but it has the ones most often used. There are so many options, especially with relative dates that it is sometimes difficult to know how best to create reports with complex date relations. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

ZAP Data Hub has solved our issue with data access and KPI consistency across the organization. Our President just recently said "When I think back 10 years ago and what we had imagined would be capable one day in our BI apps. I can say we have far exceeded that!". ZAP has been the central product in that entire journey. We have more visibility to consistent data than we ever had before. Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zap Data Hub?

Myriad of configurable options.

Simple, modern user interface which is relatively easy to pick up from an IT perspective.

All the in built graphs, dashboards and reports are great if not always relevant to our industry. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

Business users initially struggle with some of the core concepts and methods for analysis. This creates quite a high barrier for entry.

I'd like there to be a light licence which allows users to access the portal but only to view. We currently use the product in conjunction with Sage so we can embed reports into Sage X3 dashboards. If we were to extend its use outside of Sage we would need a user interface for access as we don't have a simple location to embed reports. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Currently reporting from our finance system and visualising reports for senior management. Future aim would be to migrate additional data sources from across the business. Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zap Data Hub?

The user-friendly experience when using the product. The pre-built reports and dashboards. The help and guidance we receive from ZAP. The messaging is clear, which helps us when selling the benefits of ZAP to our prospects. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

I've not personally experienced anything that I dislike when working with ZAP or their product. Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

My advise would be that you will be getting a top Data & Analytics tool that will transform the way you do your day to day, monthly and yearly reporting! There is so much it comes with out of the box to get you started. It is user friendly to build reports. It is easy to implement and doesn't take months. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Prospects reporting problems, being able to connect to multiple data sources regardless of what platform they're on. Automating the scheduling of reports. Review collected by and hosted on G2.com.

Kelly F.
KF
Sales and Marketing Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zap Data Hub?

ZAP DataHub has the ability to predefine integrations into software, which allows for easy integration and deployment for the end user. No need to be an analytics expert to implement ZAP into your business.

The DataHub allows integration into multiple software platforms and has the ability to create relationships between different datasets so that you can have one view of your company.

ZAP allows for real-time reporting Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

It would be nice to be able to view ZAP on multiple website tabs Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Having analytics on top of software allows companies to surface any inadequacies in the business processes to act on timeously and reduce risk. Review collected by and hosted on G2.com.

Maron M.
MM
Functional Lead : Business Intelligence
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zap Data Hub?

Dedicated solution that is easy to configure for our ERP system Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

At the moment there is none, we are continually improving the solution Review collected by and hosted on G2.com.

Recommendations to others considering Zap Data Hub:

Pre configured multidimensional and relational database logic is a great benefit, you will be generating reports from a single source and less reports in silos. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

Correctly matching tables relationship and also bringing external sources into the model Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

Its easy to use

Development time is reduced compared to using our older tools Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

When logging calls, I would prefer if the support teams do a remote session rather than responding via email to resolve the issue, I feel this takes up more time whereas it could be resolved quicker if a remote session is done Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

We migrated all the financial reporting over to ZAP and it's stable, users can help themselves and get data based on their needs thanks to the efficient use of dropdowns Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zap Data Hub?

ZAP is easy to use for users. It is a good view of things and easy to drill into separate figures to get a good understanding of what it shows. Review collected by and hosted on G2.com.

What do you dislike about Zap Data Hub?

No search functionality on Slicers in reports. Review collected by and hosted on G2.com.

What problems is Zap Data Hub solving and how is that benefiting you?

This has allowed some of our finance teams to be able to view information quickly saving them time from having to go through individual spreadsheets Review collected by and hosted on G2.com.