--- title: Zamp Reviews meta\_title: 'Zamp Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 47 reviews by the users' company size, role or industry to find out how Zamp works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 47 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Tax Software url: https://www.g2.com/categories/tax-software --- ### Zamp Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value Zamp for its **exceptional customer support** , ensuring quick resolutions and seamless integration with other platforms. [(20 mentions)](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=1341786&qs=pros-and-cons#reviews) Users appreciate the **personable customer support** of Zamp, making communication easy and stress-free for their businesses. [(15 mentions)](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=1342019&qs=pros-and-cons#reviews) Users appreciate the **ease of filing** with Zamp, finding it simple and streamlined for their tax needs. [(12 mentions)](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=2236368&qs=pros-and-cons#reviews) Users praise the **easy onboarding process** of Zamp, highlighting the structured guidance and supportive team. [(11 mentions)](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=2067350&qs=pros-and-cons#reviews) Users appreciate Zamp's **ease of use** , highlighted by a smooth onboarding process and excellent customer support. [(10 mentions)](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=2151939&qs=pros-and-cons#reviews) Users note the **need for improvement** in handling company status changes and lack of native Shopify integration. [(4 mentions)](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=2151835&qs=pros-and-cons#reviews) Users highlight **tax issues** with Zamp, noting limitations in service scope and higher costs compared to competitors. [(4 mentions)](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=2067406&qs=pros-and-cons#reviews) Users find Zamp **expensive** compared to competitors, prompting consideration of other sales tax solutions. [(3 mentions)](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=2094647&qs=pros-and-cons#reviews) Users face **integration issues** with Zamp, but the supportive team helps resolve these challenges effectively. [(2 mentions)](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=1974255&qs=pros-and-cons#reviews) Users express frustration over **billing issues** with repetitive payment emails and complications in state filing letter processes. [(1 mentions)](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=2331965&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Zamp ##### 1. Helpful Users value Zamp for its **exceptional customer support** , ensuring quick resolutions and seamless integration with other platforms. [ See 20 mentions ](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=1341786&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Phenomenal, Responsive Support That Simplifies Taxes" What do you like about Zamp? The customer service is phenomenal!! Caroline Cassell is extremely responsive, knowledgeable, patient, and professional. Before acquiring ZAMP servi ![Will S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will S.") WS Will S. 3.5/5 "Streamlined State Tax Filings but Needs Automatic Approvals" What do you like about Zamp? I love that Zamp emails me for approvals before filing for each month or quarter depending on state requirements. It's useful because I can always ens ##### 2. Customer Support Users appreciate the **personable customer support** of Zamp, making communication easy and stress-free for their businesses. [ See 15 mentions ](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=1342019&qs=pros-and-cons#reviews) See Related User Reviews ![Mark P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark P.") MP Mark P. Small-Business (50 or fewer emp.) 5.0/5 "Zamp Has Tremendous value and Service" What do you like about Zamp? My controller's due diligence chose Zamp as our sales tax platform. I trusted her analysis and we onboarded. We were pleasantly surprised at the servi ![Ana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana P.") AP Ana P. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Tax Compliance and Peace of Mind" What do you like about Zamp? I love how Zamp provides us with peace of mind by taking charge of our sales tax registration in every state where we are qualified to pay. Their proa ##### 3. Ease of Filing Users appreciate the **ease of filing** with Zamp, finding it simple and streamlined for their tax needs. [ See 12 mentions ](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=2236368&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Phenomenal, Responsive Support That Simplifies Taxes" What do you like about Zamp? The customer service is phenomenal!! Caroline Cassell is extremely responsive, knowledgeable, patient, and professional. Before acquiring ZAMP servi ![Mark P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark P.") MP Mark P. Small-Business (50 or fewer emp.) 5.0/5 "Zamp Has Tremendous value and Service" What do you like about Zamp? My controller's due diligence chose Zamp as our sales tax platform. I trusted her analysis and we onboarded. We were pleasantly surprised at the servi ##### 4. Onboarding Users praise the **easy onboarding process** of Zamp, highlighting the structured guidance and supportive team. [ See 11 mentions ](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=2067350&qs=pros-and-cons#reviews) See Related User Reviews ![Ana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana P.") AP Ana P. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Tax Compliance and Peace of Mind" What do you like about Zamp? I love how Zamp provides us with peace of mind by taking charge of our sales tax registration in every state where we are qualified to pay. Their proa ![Stanley Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stanley Y.") SY Stanley Y. Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Support and Effortless Mail Management" What do you like about Zamp? Everyone is eager to help from onboarding to month to month support. Being able to forward all mail correspondence to one inbox make things to easy he ##### 5. Ease of Use Users appreciate Zamp's **ease of use** , highlighted by a smooth onboarding process and excellent customer support. [ See 10 mentions ](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=2151939&qs=pros-and-cons#reviews) See Related User Reviews ![Ana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana P.") AP Ana P. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Tax Compliance and Peace of Mind" What do you like about Zamp? I love how Zamp provides us with peace of mind by taking charge of our sales tax registration in every state where we are qualified to pay. Their proa ![Grace L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Grace L.") GL Grace L. 5.0/5 "Streamlined Sales Tax Filing with Ease" What do you like about Zamp? I appreciate Zamp's ability to handle sales tax filing on our behalf, which has been a significant help in managing our financial obligations effortle ### 5 Cons or Disadvantages of Zamp ##### 1. Improvement Needed Users note the **need for improvement** in handling company status changes and lack of native Shopify integration. [ See 4 mentions ](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=2151835&qs=pros-and-cons#reviews) See Related User Reviews ![Ana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana P.") AP Ana P. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Tax Compliance and Peace of Mind" What do you dislike about Zamp? I sometimes find it challenging when making changes related to company statuses, especially when we recently updated our company title from LLC to inc ![Stanley Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stanley Y.") SY Stanley Y. Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Support and Effortless Mail Management" What do you dislike about Zamp? During onboarding, some rolling tasks were left as open and it was a bit annoying to get constant emails about an "undone task" when it was really jus ##### 2. Tax Issues Users highlight **tax issues** with Zamp, noting limitations in service scope and higher costs compared to competitors. [ See 4 mentions ](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=2067406&qs=pros-and-cons#reviews) See Related User Reviews ![Will S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will S.") WS Will S. 3.5/5 "Streamlined State Tax Filings but Needs Automatic Approvals" What do you dislike about Zamp? I think we could use an automatic approval system for approving sales tax in scenarios where we are unable or forget to approve specific months or qua ![Niccola G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niccola G.") NG Niccola G. 4.0/5 "Efficient Tax Compliance with Great Support" What do you dislike about Zamp? I find that Zamp is limited to handling only sales tax. It would be beneficial if it also covered other areas like entity tax or excise tax. Right now ##### 3. Expensive Users find Zamp **expensive** compared to competitors, prompting consideration of other sales tax solutions. [ See 3 mentions ](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=2094647&qs=pros-and-cons#reviews) See Related User Reviews ![Will S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will S.") WS Will S. 3.5/5 "Streamlined State Tax Filings but Needs Automatic Approvals" What do you dislike about Zamp? I think we could use an automatic approval system for approving sales tax in scenarios where we are unable or forget to approve specific months or qua ![Kevin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin C.") KC Kevin C. Small-Business (50 or fewer emp.) 4.5/5 "Recommending Zamp" What do you dislike about Zamp? Zamp is expensive but I will say I do like that it's subscription pricing so it's a predictable cost. ##### 4. Integration Issues Users face **integration issues** with Zamp, but the supportive team helps resolve these challenges effectively. [ See 2 mentions ](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=1974255&qs=pros-and-cons#reviews) See Related User Reviews ![Jessica O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica O.") JO Jessica O. 4.0/5 "Efficient Tax Management with Stellar Support" What do you dislike about Zamp? I occasionally experience integration issues with Zamp but the team is very helpful and has fixed the problems. It would be beneficial if integrations ![David W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David W.") DW David W. Small-Business (50 or fewer emp.) 5.0/5 "Unmatched Customer Service and a Breath of Fresh Air" What do you dislike about Zamp? Their platform is still growing, so there might be a few rough edges, but honestly, nothing worth fretting over. If there are rough edges, the team w ##### 5. Billing Issues Users express frustration over **billing issues** with repetitive payment emails and complications in state filing letter processes. [ See 1 mentions ](https://www.g2.com/products/zamp/reviews?filters%5Bsentiment_snippet%5D=2331965&qs=pros-and-cons#reviews) See Related User Reviews ![Sam C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam C.") SC Sam C. Small-Business (50 or fewer emp.) 4.5/5 "CEO & Founder" What do you dislike about Zamp? What I dislike about Zamp is that they continue to email us about which date to apply the payments, even though by now they should be familiar with th ![Alex S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex S.") AS Alex S. President Mid-Market (51-1000 emp.) 7/21/2025 "Easy, full service multi-state sales tax advice and processing" 5/5 What do you like best about Zamp? They handle all aspects of our registration and reporting of sales tax in multiple states. This has allowed our accounting team to remain focused on our core business. Review collected by and hosted on G2.com. What do you dislike about Zamp? I have not found anything to dislike about Zamp. Review collected by and hosted on G2.com. What problems is Zamp solving and how is that benefiting you? They are taking over nexus monitoring, state registration and tax filings for us in multiple jurisdictions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Orla M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Orla M.") OM Orla M. Owner Small-Business (50 or fewer emp.) 8/12/2025 "takes the pain our of sales tax!" 5/5 What do you like best about Zamp? A very easy platform to onboard with and transparency as you go! great team of people to help set you up. Review collected by and hosted on G2.com. What do you dislike about Zamp? I haven't encountered any downsides yet. Review collected by and hosted on G2.com. What problems is Zamp solving and how is that benefiting you? keeping things organized and therefore saving me time and money Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Robin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robin M.") RM Robin M. CEO Small-Business (50 or fewer emp.) 9/5/2025 "Zamp has been a great addition to our team" 5/5 What do you like best about Zamp? It's easy and the team is very accessiible Review collected by and hosted on G2.com. What do you dislike about Zamp? No downside especially as a startup company Review collected by and hosted on G2.com. What problems is Zamp solving and how is that benefiting you? Nexus Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Raz A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raz A.") RA Raz A. Co-Founder & CEO Small-Business (50 or fewer emp.) 4/28/2025 "Zamp made sales tax a breeze for us." 5/5 What do you like best about Zamp? The onboarding was super smooth, and our account manager has been amazing — always on top of things and super helpful. In just a few days, they handled all our open sales tax liabilities and cleaned everything up. If you’re a Shopify merchant like us, I highly recommend Zamp. They just get it done! Review collected by and hosted on G2.com. What do you dislike about Zamp? Make the initial questionary shorter and leave some of it to the onboarding call with the agent. Review collected by and hosted on G2.com. What problems is Zamp solving and how is that benefiting you? Sales Tax payments and registrations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Heather S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather S.") HS Heather S. Small-Business (50 or fewer emp.) 4/15/2025 "Outstanding Service and Peace of Mind!" 5/5 What do you like best about Zamp? The staff at Zamp is always friendly and professional. What we appreciate most is the peace of mind they provide. We no longer have to worry about missing deadlines or navigating confusing tax laws. Review collected by and hosted on G2.com. What do you dislike about Zamp? The only real downside at this time is that they do not include Puerto Rico in their American sales tax filings. Review collected by and hosted on G2.com. What problems is Zamp solving and how is that benefiting you? Zamp is able to connect to our multi-store environment in Shopify (50+ stores) and pull the sales tax data seamlessly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consumer Electronics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Electronics") UC Verified User in Consumer Electronics Small-Business (50 or fewer emp.) 4/16/2025 "Best Sales Tax Services" 5/5 What do you like best about Zamp? Great customer service, dashboard report is easy to navigate! Review collected by and hosted on G2.com. What do you dislike about Zamp? None, Zamp is the best sales tax service place! Review collected by and hosted on G2.com. What problems is Zamp solving and how is that benefiting you? Sale so much time for us! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 9/26/2023 "Off my plate." 5/5 What do you like best about Zamp? The team has been extremely helpful in managing all issues with the various states. I like best that I don't have to worry about these things anymore. Review collected by and hosted on G2.com. What do you dislike about Zamp? I guess the cost? I was doing it myself before so cost was minimal, but extremely time consuming and probably higher risk for doing something wrong. I think the price is fair, but I'd rather the government fix this and me not have to pay for solutions to unnecessary complexity... Review collected by and hosted on G2.com. What problems is Zamp solving and how is that benefiting you? Managing registering and filing sales tax in multiple states. As well as keeping up with our nexus requirements. Review collected by and hosted on G2.com. 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