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Wonderful support team with ultra low SLA in response, 100% uptime guarantee and the up/shrink storage on demand with true pay on commit. Other product use the upfront payment, this is the only that works with cloud logic. Review collected by and hosted on G2.com.
GUI is not cool as IBM Storewize... but, who care.. Review collected by and hosted on G2.com.
19 out of 20 Total Reviews for Zadara
Overall Review Sentiment for Zadara
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Fast, mostly reliable block storage that allows me to connect the same disk to two different machines in two different AWS AZs Review collected by and hosted on G2.com.
On April 17, 2024 Zadara had a three hour outage. This was a significant disruption to our business. While we were happy they restored service in the timeframe they did, we haven't received any follow up communication on the root cause, so we don't know if we can trust them going forward.
All calls to their support line are auto-forwarding to a voicemail box, so it appears their support is woefully understaffed. Review collected by and hosted on G2.com.
Enterprise-grade services. Knowledgeable customer support. Training and conferences. Review collected by and hosted on G2.com.
I cannot think of anything I dislike about Zadara. I suppose there are items in the software that take time to learn or may not be intuitive. On occasion I see an event I don't understand and have to reach out to support. But overall, I would have to say there is nothing I dislike about the company or its service. Review collected by and hosted on G2.com.
I like that we can use one storage system for NAS or iscsi connectivity. Review collected by and hosted on G2.com.
I don't like that the NAS features are not as robust as our other NAS and the system is not in the cloud totally. Review collected by and hosted on G2.com.
I like how you only pay for the storage you use and how they proactively monitor the system, Review collected by and hosted on G2.com.
For some, it is difficult to budget due to possible cost fluctuations Review collected by and hosted on G2.com.
Zadara offers a suite of solutions that are highly compatible with other solutions. Edge computing and storage as a service allow flexible workloads, interfaces provide the capability for power users to customize the system as needed or organizations can rely on the managed service to relieve resource requirements on their team. Zadara's team is available to answer questions, assist with deployment and management of the environment. Very knowledgeable and eager to assist. Review collected by and hosted on G2.com.
No notable disadvantages have been observed. Zadara's team has been quick to answer technical questions and open to recommendations on feature enhancement requests. Their API documentation lacked some accuracy/clarity. Review collected by and hosted on G2.com.
Ease of scalability in infrastructure design. We're able to quickly react to customer requests and requirements without much overhead. Review collected by and hosted on G2.com.
VPSA sizing could use a little more flexibility or fine-tuning with system resource requirements. A raid 60 system will inherently require lower resource requirements than a raid 10, but the VPSA engine creation does not have a way of correlating or adjusting. Overall this is an incredibly minor and nit-picked downside. Review collected by and hosted on G2.com.
Being able to contact Zadara to have storage increased or decreased is very helpful. having 24/7/365 support is a an upside Review collected by and hosted on G2.com.
Reporting is least helpful. Having to use the API to create reports is a downside. Review collected by and hosted on G2.com.
