YouScan is the best "bang for your buck" tool on the social listening market right now. Unlike other platforms, it will not break the bank, and still comes with an extremely wide breadth of sources including TikTok, Facebook, and Instagram, which can be difficult to access on other social listening tools. The geographic range of sources was the top selling point for my team, as we required deep reseach capabilities in Central Asia, a region that is not well covered under other social listening tools. YouScan is on the leading edge of innovation, with tools like visual recognition and Copilot integration that are unmatched on the current market. I've found YouScan to be easy to use, though I had a background in social listening beforehand. But with the level of detailed attention and eager support provided by YouScan's customer service, I think anyone can take advantage of their services and quickly learn to use YouScan to its best capability. My team has used Youscan for nearly a year, to great success, monitoring two large infrastructure projects in an extremely complex information environment with a multitude of stakeholders and many misinformation campaigns. It helps us stay ahead of the noise and keep our clients informed on risks and opportunities related to their projects. Review collected by and hosted on G2.com.

My only complaint about YouScan is the user interface for writing queries, which could be improved. It would be nice if the topics included subtopics, so writers do not have to manage such large queries. It's not impossible, but could be easier. Review collected by and hosted on G2.com.

It´s user friendly - the user is able to learn the tool easily by themselves - at least the basics. Review collected by and hosted on G2.com.

A few limitations within exports - not the same widgets in the topic as in the dashboards. Review collected by and hosted on G2.com.

We like your interface because it is easy to understand, to collect mentions from social networks and the web, and to collect videos as well. Review collected by and hosted on G2.com.

We don't like the delay in collecting mentions since each social network has its own collection time, sometimes it's too long or sometimes it doesn't collect the mentions. Review collected by and hosted on G2.com.

I really like how fast and easy it is to work with YouScan. It helps us quickly analyze our brand, market and competitors, and we always get clear and detailed results.

The custom dashboards are super useful, we can easily display any data in a clean, ready-to-share format. The Visual Insights add-on is another great feature. It helps us detect important posts that include our logo in images, even when we aren’t mentioned directly in the text. Review collected by and hosted on G2.com.

There are so many great features that we simply don’t have time to explore and use all of them. Sometimes we have questions about the settings, but the support team always provides prompt and detailed guidance. Review collected by and hosted on G2.com.

It's Giving a social media insights in one place and helps me track brand mentions understand audience sentiment and analyze trends easily or that dashboards are clear and make reporting faster and more accurate for decision making. Review collected by and hosted on G2.com.

It feels complex for new user and some features have a learning curve also loading large reports sometimes takes more time than expected. Review collected by and hosted on G2.com.

The platform's interface and visual layout are easy to understand and use. The charts are super clean and easy to export or adjust based on what you need. This has made my reporting much more comprehensive and faster than other tools. I love the variety of options YouScan has to filter data, particularly across sentiment and visual. Review collected by and hosted on G2.com.

I wish the search feature had a few more capabilities similar to the Topics. Sometimes, I need a bit more data but don't want to create a full topic. The query building system is also a bit complicated to understand compared to previous tools I've used, but primarily because of the variety of options you can narrow down a conversation by. Review collected by and hosted on G2.com.

The sources of information that he reads, although there are still opportunities for growth on the subject. Review collected by and hosted on G2.com.

There are two things:

1. Time for collecting mentions.

2. Customization of dashboards, the types of widgets that can be used are still quite limited. Review collected by and hosted on G2.com.

At PMI, we use YouScan to monitor brand mentions, track campaigns, and better understand perception of our category. The platform helps us turn social media data into actionable insights.

One of the key benefits for us is the ability to quickly identify trends, potential risks, and emerging topics. This allows our team to react faster and make more data-driven decisions.

YouScan continuously evolves, adding new features and improving analytics capabilities. Combined with reliable customer support, this makes it a strong solution for companies that take reputation management seriously. Review collected by and hosted on G2.com.

There are some limitations on certain platforms—for example, capturing vanishing content can be difficult, even when the accounts are public.

More flexibilities in the collected data segmentation and labeling. Review collected by and hosted on G2.com.

I really enjoy working with YouScan. The platform stands out for its ease of use and simple implementation, which significantly simplifies work and saves time. I would also like to highlight the high level of customer support — the team always responds to requests quickly and professionally, taking individual needs into account. I use the service frequently because of its stability and convenience. The functionality is rich and diverse, allowing efficient handling of various tasks, and integration with other systems goes smoothly. Overall, YouScan is a reliable and flexible tool for analytics and monitoring.

I use the Custom Dashboards; they help me quickly create reports and see how different topics compare.

The flexible filters and sorting make it simple to segment the data, and tracking sentiment across topics gives us a better sense of audience mood and trends. Review collected by and hosted on G2.com.

All YouScan features are currently working properly, and I have not encountered any difficulties or additional questions. Review collected by and hosted on G2.com.

Our company uses YouScan for monitoring brand mentions online. It's a convenient tool with flexible filter settings and deep analytics.

YouScan allows for effective reputation monitoring, enabling quick responses to mentions across media and social media. We also track competitors, which helps us adopt best practices or avoid potential mistakes in our own campaigns.

A distinct advantage is the support service and the availability of a personal manager who quickly assists with various issues.

YouScan is a useful tool for companies that need to track online communications. Review collected by and hosted on G2.com.

YouScan is a powerful tool, but like any service, it has a few aspects where improvements would be beneficial.

Some features aren't immediately intuitive, so it can take extra time to fully grasp the platform and effectively set up queries and filters.

The sentiment analysis doesn't always work correctly. Occasionally, the system might misinterpret the emotional tone of comments, requiring manual intervention and adjustments.

Sometimes, the data on the dashboard doesn't refresh properly, and you have to reload the page to see the updated figures, which is a minor inconvenience. Review collected by and hosted on G2.com.