--- title: YouScan Reviews meta_title: 'YouScan Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 299 reviews by the users' company size, role or industry to find out how YouScan works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 299 scale: '5' date_modified: '2026-07-16' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # YouScan Reviews **Vendor:** YouScan **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.7/5.0 **Total Reviews:** 299 ## About YouScan YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. The platform is particularly beneficial for a diverse range of users, including large corporations and smaller, customer-centric brands. With over 400 clients worldwide, including industry giants like Nestle, L'Oreal, and Coca-Cola, YouScan is trusted by both established brands and emerging companies. Its mission is to empower organizations to listen to their customers effectively, fostering improved engagement and strategic growth. YouScan boasts several key features that set it apart in the social listening category. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media images, including brand logo detection and automated visual content reports. Understanding the audience is crucial for effective marketing strategies, and YouScan excels in this area with its Audience Insights feature. This tool provides demographic information, interests, and occupations of individuals discussing brands and topics on social media, allowing users to tailor their marketing efforts to specific segments. The platform's powerful reporting capabilities, combined with a sleek and user-friendly interface, make it accessible and appealing to a wide range of users, from large enterprises to startups. Recognized by industry experts, YouScan has received accolades such as being named a "Cool AI Vendor for Marketing" by Gartner and winning multiple MarkTech Breakthrough Awards for "Best Social Media Monitoring Software." Founded in Kyiv, YouScan has grown into a distributed team with offices across Europe and Latin America, reflecting its commitment to serving a global clientele while continuously evolving to meet the needs of the market. ## YouScan Pros & Cons **What users like:** - Users commend the **helpful customer support** of YouScan, ensuring prompt assistance and effective onboarding for new users. (47 reviews) - Users appreciate the **helpful customer support** that promptly addresses their questions and enhances the overall experience. (45 reviews) - Users find YouScan's **ease of use** remarkable, with an intuitive interface and helpful customer support enhancing their experience. (41 reviews) - Users highlight the **powerful analytics** of YouScan, transforming social media data into actionable and insightful information. (30 reviews) - Users value YouScan for its **effective social listening** capabilities, enabling swift responses and insightful data analysis. (30 reviews) - Users find YouScan's interface **exceptionally intuitive** , enabling quick mastery of features and enhancing overall user experience. (28 reviews) - Users appreciate the **intuitive UI and social media coverage** of YouScan, enhancing their monitoring and engagement efforts. (28 reviews) - Features (27 reviews) - Users praise YouScan for its **excellent monitoring capabilities** and intuitive interface, enhancing understanding of customer needs. (26 reviews) - Insights (24 reviews) **What users dislike:** - Users face a steep **learning curve** with YouScan, particularly in mastering search functions and interface navigation. (19 reviews) - Users find the **difficult learning curve** of YouScan challenging, requiring time to master its extensive features. (13 reviews) - Users experience **slow performance** when analyzing large data volumes, negatively impacting usability and efficiency. (13 reviews) - Users find YouScan's **limited features** restrictive, affecting usability for larger operations and reducing competitive edge. (11 reviews) - Users experience issues with **data inaccuracy** , citing difficulties in obtaining reliable and comprehensive information through YouScan. (9 reviews) - Users find a **steep learning curve** with YouScan, making onboarding and effective use challenging for newcomers. (8 reviews) - Data Limitations (7 reviews) - Platform Limitations (7 reviews) - Users note the **high pricing** of YouScan, which may not be affordable for all mid-sized companies and professionals. (7 reviews) - Time-consuming Processes (7 reviews) ## YouScan Reviews ### 1. Helps us uncover valuable social mentions and connect with hosts and audiences we might have missed. **Rating:** 5.0/5.0 stars **Reviewed by:** Gabrielle G. | Social and Creative Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about YouScan?** We love how YouScan captures social posts and PR features about our brand that we might not have seen otherwise. It’s incredibly insightful to monitor how our hosts and the broader community talk about us, and it allows us to engage directly with them in a meaningful way. The ability to track and analyze brand mentions in real time has been a game-changer. YouScan enables us to connect with hosts who rave about our platform, build stronger relationships, and understand audience sentiment. The visual insights and filtering options make it easy to focus on the most impactful conversations, saving us time and effort. **What do you dislike about YouScan?** Occasionally, the system picks up irrelevant posts that don’t align with our brand, requiring manual filtering. **What problems is YouScan solving and how is that benefiting you?** The ability to monitor social conversations in real-time is incredibly helpful. We can see who’s talking about us, engage with hosts we might not have found otherwise, and gain authentic feedback from comments and discussions. It’s like having a direct line to our audience’s thoughts and experiences. **Official Response from Ramina Blyzniuk:** > Hi Gabrielle! Thank you so much for your amazing review! 🤩 We’re delighted to hear how YouScan helps you uncover valuable mentions, engage with your hosts and audience, and save time with our filtering options. We’re thrilled to be a part of your success in building stronger relationships and gaining authentic audience insights. Thank you for sharing your experience with us! ### 2. Mention Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Constantin D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about YouScan?** Its simple to setup and work with, the rules based mention tracking is great. Support team is great and helps with all the questions. I use YouScan on a daily base and highly recomend it for marketing team that want to track brand mentions and discover new promotional channels and influencers. **What do you dislike about YouScan?** Didnt find something that i dont like at the moment. **What problems is YouScan solving and how is that benefiting you?** As an agency we track brand media monitoring and social media listening for diferent clients, YouScan is very simple to use and track all the things we need. **Official Response from Ramina Blyzniuk:** > Hi Constantin! Your wonderful review made our day brighter! 🌞 We’re so happy to hear you love our product. Thank you for the nice comment, and we hope YouScan continues to meet your needs. ### 3. Youscan **Rating:** 4.5/5.0 stars **Reviewed by:** Guzman M. | Ingeniero de datos, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about YouScan?** What I like most about youscan is the way it collects data when formulating a query, with very accurate data about the client. **What do you dislike about YouScan?** I haven't been able to find anything that isn't useful. **What problems is YouScan solving and how is that benefiting you?** Youscan has helped us to find specific data and graphs about the client, in a way that makes the information very visual. **Official Response from Ramina Blyzniuk:** > Guzmán, your kind words have made us smile. We are delighted that you like our product. Thank you for the positive feedback, and we hope YouScan continues to serve you well. ### 4. An indispensable tool for brand image management **Rating:** 5.0/5.0 stars **Reviewed by:** Talgat T. | Head of Customer Experience Management, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about YouScan?** The program helps to solve problems and increase the loyalty not only of those customers who contact the company directly, but also of those who decide to express their opinion in social networks. Prompt reaction to negative publications allows de-escalating negativity and resolving the issue at the root of the problem. **What do you dislike about YouScan?** Maybe it is not about YouScan, but some internet publications appear in the program with delay. **What problems is YouScan solving and how is that benefiting you?** Solves the problem of negative online postings and helps increase loyal customers. **Official Response from Ramina Blyzniuk:** > Hi Talgat! Thank you for your review! 😊 We're thrilled that YouScan helps you proactively manage customer loyalty and swiftly address negative feedback. Although it's often really out of our hands, your feedback on speed is valuable, and we're continuously working to improve it. ### 5. YouScan isn't just an extra tool, it's the main tool for understanding the brand. **Rating:** 5.0/5.0 stars **Reviewed by:** Катерина . | Head of Media Research, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about YouScan?** "We started to learn more about Social Media Listening because of our client's request. They emphasized the importance of social media monitoring to track what is being said about their company online. And after analyzing the market of monitoring tools, we chose YouScan, considering its pricing policy, wide source coverage, great functionality, and full customer support. Since that, YouScan helped us identify a significant gap in our social media data. It collects significantly more mentions than we could find manually and can automatically categorizes them based on their own AI. Additionally, YouScan allows us to monitor competitors' media activity, simplifying the tracking of their PR and SMM strategies. Also, Audience analytics in YouScan enables us to quickly analyze consumer demographics and engagement, as well as assess their opinions on products and services. Aspect analysis helps determine what consumers praise or criticize, and the Insights Copilot assistant significantly simplifies the process of getting quality insights. This instrument provides a foundation for forming and testing hypotheses based on real-time data from real people. We can see what the audience thinks and how they formulate their opinions without any guesses. " **What do you dislike about YouScan?** No negative experience so far, I like everything **What problems is YouScan solving and how is that benefiting you?** YouScan closes the gap in data on social networks and online media (websites), as there is currently no high-quality monitoring on the Ukrainian market. Thanks to YouScan, we can already understand competitors' strategies in social media and PR strategies separately. ### 6. Perfect product for media monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Berik U. | Head of Corporate marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about YouScan?** Fast and precise work, support of Kazakh language. **What do you dislike about YouScan?** I would love to add more precise coverage report for each mention) **What problems is YouScan solving and how is that benefiting you?** Manage of media monitoring and social listening. **Official Response from Ramina Blyzniuk:** > Hi Berik! Thank you for your feedback — we’re happy to hear you value our Kazakh language support and speed! ☺️ If you’d like to share more details on what exactly you'd like to see in the coverage report for each mention, feel free to contact your account manager or write us at support@youscan.io. We’d love to hear your ideas! ### 7. Exhaustiveness and functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Alfredo O. | Intelligence Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about YouScan?** Its extensive coverage across all types of sources in Social Media. In particular, I would highlight its ability to openly gather content from TikTok, the possibility of collecting direct consumer opinions through Google My Business reviews and other similar platforms. Lastly, its depth in Facebook and Instagram also provides us with great value. The AI developments applied to the platform and the options it offers to analyze all the content are also very interesting. **What do you dislike about YouScan?** Not being able to hire all its functionalities and additional modules. **What problems is YouScan solving and how is that benefiting you?** I am concerned that a change in the regulatory landscape of different platforms and social networks could affect the active listening coverage of the platform. **Official Response from Ramina Blyzniuk:** > Alfredo, your wonderful comment has brightened our day! Thank you for your comment and we hope you continue enjoying YouScan. ### 8. Excellent Partnership with Youscan Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Vlada D. | Head of Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about YouScan?** Yuscan is a great Ukrainian platform for media monitoring and reputation management with a huge number of features. Their distinguishing feature is an incredibly human service, the support team always explains the functionality and analyzes and advises what can be improved in use to achieve the required results. Also, this team has a very loyal attitude towards customers and always helps. From our experience, this is a successful and extremely beneficial partnership. **What do you dislike about YouScan?** Sometimes it is difficult to understand all the functionality and have a complete picture of the service's capabilities in front of your eyes. But consultants help in this. **What problems is YouScan solving and how is that benefiting you?** It is very important for us to monitor mentions of our organization in social networks and in the media, as well as to analyze them as much as possible. **Official Response from Ramina Blyzniuk:** > Vlada, your kind words brought a smile to our faces! 🥰 Thank you for the positive feedback, and we hope YouScan continues to serve you well. And our team is always in touch and happy to help with any questions you may have! ### 9. Review about YouScan **Rating:** 5.0/5.0 stars **Reviewed by:** Аселя . | Head of Customer Service SME, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about YouScan?** I really like the support, support of the saxe managers, the openness of all employees and a fairly large coverage of mentions. **What do you dislike about YouScan?** It would be good if the scan collected mentions from stories, added the ability to measure employee metrics (for example, the response time to a mention, without integrations, but in a ready-made solution from yourself). **What problems is YouScan solving and how is that benefiting you?** With the help of YouScan, we can quickly respond to brand mentions, respond and help customers who write on social networks and media. Choosing this solution helps us monitor the reputation of our brand and competitors, and conduct analytics on tonality, topics, and sources. **Official Response from Ramina Blyzniuk:** > Thank you so much for your feedback! We’re thrilled to hear that you value our support team and the openness of our employees. It’s also great to know that YouScan helps you monitor your brand and respond to mentions effectively. Your insights are invaluable to us—thank you for sharing! ### 10. Like a new teammate in marketing department. **Rating:** 5.0/5.0 stars **Reviewed by:** Святослав . | Head of Marketing Department, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about YouScan?** The YouScan monitoring system has become an indispensable tool for our company, BTU. Thanks to its powerful capabilities in analyzing and gathering data from social media, we have significantly improved our understanding of our customers and their needs. The interface is intuitive, allowing even new users to quickly master all the features. A key aspect is the accuracy and timeliness of the information provided, which helps us make informed decisions and respond to trends in real-time. With YouScan, we are confident in our information landscape and always ready for new challenges. And a specially want to thank our project manager - Roza. **What do you dislike about YouScan?** No ideas... It's additional expenses for marketing, but it is worth your money. **What problems is YouScan solving and how is that benefiting you?** Analyzing and gathering data from social media. A key aspect is the accuracy and timeliness of the information provided, which helps us make informed decisions and respond to trends in real-time. **Official Response from Ramina Blyzniuk:** > Your positive feedback truly brightened our day! 😊 We’re delighted that YouScan has become such an invaluable tool for your team at BTU. It’s great to hear that the accuracy and real-time insights are helping you make informed decisions. We’ll also pass along your kind words to Roza! We're excited to continue supporting your marketing efforts and future challenges. ### 11. A Game-Changer for Small Outfits with Unique Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Caroline B. | Consumer Insights // Social Intelligence // Marketing Strategy, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about YouScan?** For me the cost and the visual data are key. **What do you dislike about YouScan?** Figuring out the best method took time, but the support team made it easy! **What problems is YouScan solving and how is that benefiting you?** As a small business, finding a social listening tool that is both affordable and capable has always been a challenge. Most platforms on the market are prohibitively expensive, especially for a smaller operation like mine. My use cases often differ from the norm, as I don’t typically work with large brands, but instead need access to a broader and more diverse set of data. What truly sets this tool apart is its versatility. Unlike many social listening tools that fall short, this platform delivers exceptional performance across the board. It offers comprehensive data analysis, including powerful image analysis features that are hard to find elsewhere. This has been invaluable for my work, enabling me to extract meaningful insights from visual content, something that many other tools simply can’t do. Moreover, the tool’s interface is user-friendly, and it’s clear that the developers have put a lot of thought into making it accessible without compromising on functionality. The support team has also been incredibly responsive and helpful, making the entire experience smooth and stress-free. If you’re a small outfit with unique requirements, or if you’ve been frustrated by the limitations of other social listening platforms, I highly recommend giving this tool a try. It’s a breath of fresh air in a market filled with overpriced and underwhelming alternatives. **Official Response from Ramina Blyzniuk:** > Hi Caroline! Thank you so much for your thoughtful review! 💚 We’re thrilled that YouScan is meeting your unique needs and helping your business thrive. It’s great to hear that our visual data and affordability have made a difference for you, and we’re glad our support team was able to assist. We appreciate your recommendation and look forward to continuing to support your success! ### 12. Overall great experience with Social media listening tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2025 **What do you like best about YouScan?** Ease of use, great filtering options, AI capabilities with Insight Copilot, great support and continuous improvements they implement **What do you dislike about YouScan?** slightly less relevant mentions with Visual insights, e.g. logo recognition is sometimes too sensitive and captures irrelevant mentions **What problems is YouScan solving and how is that benefiting you?** helps to discover the relevant conversations **Official Response from Ramina Blyzniuk:** > Thank you so much for the kind words! 💚 We're glad to hear you're enjoying the ease of use, smart filters, Insight Copilot, and of course, our support team 😊 ### 13. Great Tool for Social Media Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Stepan S. | Junior Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about YouScan?** I like so much the ability to provide deep insights through advanced social media monitoring. The platform’s powerful analytics help us track and understand public sentiment, detect potential issues early, and stay ahead of industry trends. This, in turn, allows us to improve our customer engagement and make more informed business decisions. **What do you dislike about YouScan?** More integrations with third-party tools would also be helpful. **What problems is YouScan solving and how is that benefiting you?** YouScan helps us monitor brand reputation, detect emerging issues, and understand customer needs through real-time social media insights, enhancing decision-making and customer engagement. **Official Response from Ramina Blyzniuk:** > Hi Stapan! Thanks so much for the fantastic review! We're really happy we could help you with so many issues. About integrating other tools, we have you covered with our API. Feel free to reach out to us at support@youscan.io or your manager if you want to learn more. ### 14. Best support **Rating:** 5.0/5.0 stars **Reviewed by:** Nuray R. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about YouScan?** YouScan has become an essential tool for our clients. Its impressive features — from seamless integrations and real-time alerts to personalized dashboards and an innovative AI assistant — have transformed our operations. The system enables us to effectively monitor company news, gather necessary reports, and understand the media landscape, all while uncovering new business development opportunities. We continue to use this system and highly recommend it to our clients for its invaluable insights and support. **What do you dislike about YouScan?** While setting up an effective query initially requires some time and attention to detail, the support manager makes the entire process smooth and enjoyable, ensuring everything is done quickly and efficiently. **What problems is YouScan solving and how is that benefiting you?** Comprehensive coverage of the information landscape paired with a diverse set of tools. **Official Response from Ramina Blyzniuk:** > Nuray, your positive review made us so happy! 🥰 We’re overjoyed to know you love our product. Thanks for sharing, and we hope you keep enjoying YouScan. ### 15. The Best Social Listening Tools So Far **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about YouScan?** As someone who works with beauty products, I find the audio monitoring feature incredibly useful for collecting conversations on TikTok, where most beauty product reviews are posted. Unlike many social listening tools that only gather data from X (Twitter), YouScan excels in this area. The logo mention feature is also highly beneficial, capturing posts that don’t include brand keywords in captions or voiceovers, as long as the brand logo is visible. Another standout feature is Insight Copilot, which provides a concise overview of trending conversations. **What do you dislike about YouScan?** However, YouScan has some limitations. It currently cannot pull data from YouTube Shorts, and an add-on is required to extract comments from TikTok posts. While the Word Cloud feature is quite good, unfortunately it still includes conjunctions, pronouns, and prepositions in Indonesian. **What problems is YouScan solving and how is that benefiting you?** The audio monitoring feature incredibly useful for collecting conversations on TikTok **Official Response from Ramina Blyzniuk:** > Your positive feedback was such a delight to read! We're so happy that you love our Audio Monitoring feature. Thank you for your lovely comment, and we hope you continue to enjoy using YouScan, and we remain committed to enhancing our data collection and functionality to serve you even better. ### 16. Great Listening tool with AI integration and excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** José Manuel M. | Analista Sr., Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about YouScan?** The support and the recurring meetings with the support team. It is easy to use and implement. **What do you dislike about YouScan?** Alerts cannot be created based on the number of mentions. **What problems is YouScan solving and how is that benefiting you?** Facilitate and speed up the collection of information and the obtaining of insights and analysis of those mentions. **Official Response from Ramina Blyzniuk:** > It's great that you like our support and AI integration so much! We love to know that YouScan makes life easier for you with listening and analysis. We take note of the suggestion about alerts by number of mentions, we are always looking for ways to improve! ### 17. The service helps to quickly and fully track mentions about us and our competitors. **Rating:** 5.0/5.0 stars **Reviewed by:** Natalia H. | Директор департаменту маркетингу, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about YouScan?** The service works quickly, allowing us to respond promptly to information and compare our activity with competitors. **What do you dislike about YouScan?** I do not observe any drawbacks in using the service, **What problems is YouScan solving and how is that benefiting you?** Helps track mentions of us and competitors on social media and media, provides information for quick response. **Official Response from Ramina Blyzniuk:** > Hi Natalia! Thank you for your kind comment, and we hope you continue to find value in YouScan. 💚 ### 18. Great Social Intelligence Platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about YouScan?** For me it is the most complete tool on the market, excellent platform, features, etc. **What do you dislike about YouScan?** Perhaps the analysis and training that the AI has could be optimized, there are many mentions to debug when a new topic is set, and this consumes a lot of time. **What problems is YouScan solving and how is that benefiting you?** With socialis listening projects its prefect! **Official Response from Ramina Blyzniuk:** > Thank you so much for your kind words and feedback! 💚 You're absolutely right — setting up a new topic might take some time at the beginning, but once everything is tuned, monitoring becomes fast and efficient. Our support team and your manager are always here to help you with setup and fine-tuning, so you can save time and get the most out of YouScan. ### 19. Youscan is a very comprehensive monitoring tool **Rating:** 4.0/5.0 stars **Reviewed by:** Sofia D. | Project Manager Social Intelligence, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about YouScan?** The advantages of using Youscan point to the vast number of available social networks, its monitoring capabilities are so extensive that it allows searching almost the entire universe of the internet. In addition to recognizing the excellent customer service they provide in resolving doubts and improving based on customer feedback. Finally, they have developed a good product on AI and automation models (such as automatic reporting), which has been a contribution to be able to share with clients during non-working hours. **What do you dislike about YouScan?** In terms of using the tool itself, I don't like the difficulty of working with it. It is possible to add tags, but it becomes disorganized when you have to apply categories and subcategories. On the other hand, the lack of customization around being able to create folders to organize topics makes usage a bit difficult. To finish, an important issue is the option to export more than one topic at a time without it becoming tedious. **What problems is YouScan solving and how is that benefiting you?** In general, the problems we solve with Youscan focus on detecting potential crises on social networks. 80% of the work we do aims to actively listen to users to assess potential risks around a company's image. On the other hand, the remaining 20% focuses on monitoring the metrics of the accounts that organizations have and continuously monitoring the content that competitors publish on social networks. **Official Response from Ramina Blyzniuk:** > Hello Sofía, thank you very much for the feedback on our tool and for sharing your ideas about possible improvements. They are very important to us and we will try to do everything possible to make the use of the platform easier and more user-friendly for you in the future. We also recommend commenting on the difficulties you have with tags and subcategories to your account manager or our support team through support@youscan.io so that they can evaluate together if their application can be automated. ### 20. Great tool for brand mentions monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Sasha R. | Senior Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about YouScan?** YouScan is a very good media and social media monitoring tool, it is easy to set up, it enables very detailed definition of topics and finds more mentions than other tools I've tried before, completely custom dashboard and downloadable ppt report save lots of time with analytics and reporting, and has overall many useful features whether you need it to monitor your own brand or clients. **What do you dislike about YouScan?** The pricing for unlimited package is not cheap, but if you use it for clients it is worth it. **What problems is YouScan solving and how is that benefiting you?** I offers full insight into what media and social media community say about our brands and competitiors online. **Official Response from Ramina Blyzniuk:** > Hi Sasha! We're over the moon with your positive review! 💫 It’s fantastic to know you love our product. Thanks for your kind words, and we hope you keep benefiting from YouScan! ### 21. We have a large company, Youscan allows us to see the sentiments of our clients around the world. **Rating:** 5.0/5.0 stars **Reviewed by:** Dmytro K. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about YouScan?** The fact that it has integrated AI and can sort potential crises independently. **What do you dislike about YouScan?** There are bugs on the site and sometimes important notifications are delayed. **What problems is YouScan solving and how is that benefiting you?** Identifies potential crises in the markets where we are present, helps determine sentiment towards the firm. **Official Response from Ramina Blyzniuk:** > Good day, Dmytro! Thank you for your feedback! We are very glad that YouScan helps you identify potential crises and respond to them in a timely manner. If you notice delays or errors in the work, be sure to write about it to our support team at support@youscan.io or to your manager. With examples, we will be able to find the reasons and fix everything. So that your work will be even more pleasant and efficient! ☺️ ### 22. The best tool for measure results in PR and Communications **Rating:** 5.0/5.0 stars **Reviewed by:** Hanna Y. | Director of Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about YouScan?** For me, using the service is an opportunity to respond on time not only to potential negative, but also to positive mentions. It is extremely important for the foundation to protect and defend its reputation, so YouScan has become an assistant for us that we use almost daily. **What do you dislike about YouScan?** Despite the clear and well-thought-out navigation, the tool takes time to learn. **What problems is YouScan solving and how is that benefiting you?** Care and protect reputation, measurement of media mentions **Official Response from Ramina Blyzniuk:** > Hanna, your positive feedback truly brightened our day! We're thrilled to hear that you love our product. Thanks for your kind words, and we hope you continue enjoying YouScan ✨ ### 23. Great helper with social media monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about YouScan?** Before, we did it manually and lost a lot of information which were posted. Where we were mentioned, but with Youscan we've got not only a huge amount of data, they also do deep analysis, and now we can find interesting insights that help us to bring better value to our clients. **What do you dislike about YouScan?** Difficult to start work without their onboarding **What problems is YouScan solving and how is that benefiting you?** It helps us to understand better people’s needs **Official Response from Ramina Blyzniuk:** > Thanks a lot for your kind review! ✨ We’re so glad YouScan helps you uncover valuable insights and bring more value to your clients. And we’re always here to guide you through the onboarding and beyond! ### 24. It's a great social listening software, I recommend it. **Rating:** 5.0/5.0 stars **Reviewed by:** Cristhian G. | Marketing Digital Manager, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about YouScan?** really like its ability to read logos in images to display them. Its ability to quickly show when a post mentioning your brand is generating a lot of interaction is great. And its AI implementation for searching mentions is fantastic. **What do you dislike about YouScan?** I don't like that it doesn't have a good connection with some social networks and can't collect data from them. However, when doing general searches, mentions appear, for example, on Twitter. **What problems is YouScan solving and how is that benefiting you?** It allows me to easily monitor and generate reports. When there's a crisis, I can monitor mentions generated everywhere. **Official Response from Ramina Blyzniuk:** > Hi Cristhian! Thank you so much for your wonderful review! We’re so happy to hear you love our product 💚 For monitoring specific sources, please share your list of preferred networks with your personal manager, or reach out to us at support@youscan.io. We’ll gladly explore how we can enhance your monitoring experience! ### 25. Incredible Powerful and Useful with Small Caveats **Rating:** 4.0/5.0 stars **Reviewed by:** Ilia L. | Head of Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about YouScan?** - We use the tool almost daily, super happy with it - The UI is easy to understand, the learning curve is relatively gentle - the team is very responsive and open **What do you dislike about YouScan?** I really wish the team would introduce some sort of a spam filter; any topic introduces a lot of irrelevant social media content, end even sorting by views doesn't help. Not their fault (social media is like that) but would be helpful. **What problems is YouScan solving and how is that benefiting you?** Competitor Analysis, Brand Sentiment Tracking, Generating Insights **Official Response from Ramina Blyzniuk:** > IIia, thank you for your wonderful feedback! Your kind words mean a lot to us, we will definitely pass on your filter request to our engineers, and we hope YouScan continues to be useful for you. ### 26. Using Youscan is such a great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about YouScan?** What I like best about YouScan is its ability to capture and analyze conversations across social media with incredible accuracy. The AI-powered insights go far beyond simple monitoring, helping me uncover hidden trends and understand the true sentiment behind brand mentions. It’s an intuitive and powerful tool that makes it easy to transform raw data into actionable strategies. **What do you dislike about YouScan?** The only downside I’ve noticed with YouScan is that, at times, the platform can feel a little overwhelming due to the richness of its features. It takes some initial learning to fully leverage all its capabilities, but once you get familiar with the interface, it becomes a very powerful ally. **What problems is YouScan solving and how is that benefiting you?** YouScan helps me solve the challenge of truly understanding online conversations around my brand. Instead of manually sifting through endless posts, the platform highlights key trends, sentiment, and influencers automatically. This saves me a lot of time, ensures I don’t miss important signals, and allows me to make faster, data-driven decisions that directly support brand reputation management. **Official Response from Ramina Blyzniuk:** > Thank you so much for your detailed feedback! 💚 We’re really glad to hear that YouScan helps you uncover valuable insights and trends so effectively. You’re absolutely right, there’s a lot of functionality inside the platform, and we truly appreciate your patience in exploring it. We’ll keep working to make the experience even smoother and more intuitive. ### 27. Integration with YouScan **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about YouScan?** Image analysis, Social media monitoring, sentiment analysis, integration capability. Customer support is good. The frequency of use is daily. **What do you dislike about YouScan?** Initial learning curve. Although the documentation is good. **What problems is YouScan solving and how is that benefiting you?** the monitoring of social networks. **Official Response from Ramina Blyzniuk:** > Thank you for your feedback! We’re glad to hear you appreciate our image analysis and support. If you ever need help with the learning curve or have questions, feel free to reach out to your manager or our support team. ### 28. Great platform! Great service! **Rating:** 4.5/5.0 stars **Reviewed by:** Ana D. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about YouScan?** The platform is great and allows for precise analyses on important topics. The service from Bel do Brasil is wonderful, she is always willing to help solve problems and assist in better understanding the platform. I use Youscan every day and couldn't be happier! **What do you dislike about YouScan?** There are some usability issues to be resolved regarding the linking of trends and searching for an exact page number. **What problems is YouScan solving and how is that benefiting you?** Understand the movement of users according to the events that happen. **Official Response from Ramina Blyzniuk:** > Hi, Ana! We are very happy that you liked our product. We appreciate your comment and hope you continue to use YouScan. Write a little more about the usability issue to your account manager or to us at support@youscan.io. We will be delighted to correct it so you can make the most of your experience with YouScan! ### 29. YouScan has become one of our main tools in our work **Rating:** 5.0/5.0 stars **Reviewed by:** Olena U. | External Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about YouScan?** We have been working with the YouScan system for more than two years. During this time, I can confidently say that YouScan has become one of our main tools in our work. This system helps us monitor mentions in the media and social networks, track trends, and conduct analytics. Thanks to YouScan, we can also find new media platforms for future collaboration. If we encounter any problems, we can always contact YouScan support, and I really appreciate that every support staff member responds to us not with template phrases but with an individualized approach. Without YouScan, our work would be much more difficult, longer, and less effective. This system truly streamlines our workflow and helps us achieve better results. We are very satisfied with our collaboration with YouScan. **What do you dislike about YouScan?** We haven't noticed any downsides in YouScan's work now **What problems is YouScan solving and how is that benefiting you?** YouScan helps us track media and social media mentions, allowing us to respond to all mentions immediately. **Official Response from Ramina Blyzniuk:** > Olena, your wonderful review made our day brighter! We’re so happy to hear you love our product. Thank you for the nice comment, and we hope YouScan continues to meet your needs 😊 ### 30. Excellent service! **Rating:** 4.5/5.0 stars **Reviewed by:** Julia S. | Chief Executive Officer, Ukraine, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2024 **What do you like best about YouScan?** The most valuable aspect of working with YouScan is their approach to the clients. The companys team always find time to communicate, even outside regular working hours, and resolve all issues, including non-standard requests. Their ndividual approach to each client is truly impressive! **What do you dislike about YouScan?** Nothing. They constantly improve their products, allowing us to obtain even more accurate and valuable results. **What problems is YouScan solving and how is that benefiting you?** YouScan enables our clients to monitor their PR campaigns, understand consumer opinions, and develop effective strategies based on the data provided by YouScan. The support our agency receives while working with clients helps build mutually beneficial and productive relationships. **Official Response from Ramina Blyzniuk:** > Julia, we're over the moon with your positive review! 💫 It’s fantastic to know you love our product. Your kind words mean a lot to us, and we hope YouScan continues to be useful for you. ### 31. Good tool for monitoring brand sentiments **Rating:** 3.5/5.0 stars **Reviewed by:** Nataly A. | Member, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about YouScan?** simple to use, AI features enable more precise monitoring, automated alerts **What do you dislike about YouScan?** dashboarding is not that good for in-depth analysis **What problems is YouScan solving and how is that benefiting you?** Media monitoring, Brand Intelligence, Online reputation management, social media listening **Official Response from Ramina Blyzniuk:** > Hi Nataly! Thank you for sharing your feedback with us. We truly appreciate it. Would you mind providing us with more information about how you use our dashboards? You can either reach out to your manager or email us at support@youscan.io. We would be more than happy to delve into your analysis tasks and assist you in customizing your dashboards to better suit your needs. We are always here to help! ### 32. Highly Effective and User-Friendly Social Listening Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Daniil T. | Brand manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about YouScan?** YouScan is a versatile and effective tool in meeting all our primary monitoring needs. The Custom Dashboards feature is a standout, allowing for internal reporting on Brand Health Analyses and Competitor Analyses. Currently, we are utilizing these dashboards to compile a comprehensive yearly report. It has great coverage and an easy-to-use interface. **What do you dislike about YouScan?** The platform exceeds our expectations, meeting or surpassing all our requirements, so nothing to be mentioned here. **What problems is YouScan solving and how is that benefiting you?** YouScan is solving crucial monitoring needs for us, facilitating the creation and utilization of Custom Dashboards for internal reporting on Brand Health Analyses and Competitor Analyses. This not only enhances my reporting capabilities but also streamlines the process of generating comprehensive yearly reports. The platform's emphasis on tracking negative reviews enables proactive customer outreach, providing us with the opportunity to address concerns and enhance customer satisfaction. **Official Response from Ramina Blyzniuk:** > Daniil, your positive feedback truly brightened our day! 🤩 We're thrilled to hear that you love our product. Thanks for your kind words, and we hope you continue enjoying YouScan. ### 33. Data Ease Thanks to Youscan **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2025 **What do you like best about YouScan?** The ease of viewing data through Youscan greatly facilitates their interpretation. **What do you dislike about YouScan?** Sometimes sentiment metrics may not correctly analyze the posts. **What problems is YouScan solving and how is that benefiting you?** It has helped us facilitate the analysis of clients' social media data, making the search for hard data more effective. **Official Response from Ramina Blyzniuk:** > What a joy to read that you love our visual analysis with AI! We strive to make monitoring as comprehensive as possible. Thank you for trusting YouScan for your social media analysis! ### 34. Very powerful tool, helpful customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2025 **What do you like best about YouScan?** Very easy to use and its integration with AI make it super powerful **What do you dislike about YouScan?** Paid upgrades for certain features, otherwise all is good **What problems is YouScan solving and how is that benefiting you?** YouScan gives me detailed and complex insights about my consumer **Official Response from Ramina Blyzniuk:** > Thank you so much for your feedback! We're happy to hear you're finding YouScan easy to use and powerful — and that our support team has been helpful. 😊 We're always here if you need anything! ### 35. Great long-term relationship **Rating:** 5.0/5.0 stars **Reviewed by:** Ihor S. | Deputy Division Chief, Bank Brand Reputation on the Internet, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about YouScan?** Oschadbank has been collaborating with YouScan in the field of monitoring mentions for over 7 years, and during this time, we have never even considered looking for another partner in this area. The interaction at all stages is quick and smooth, and any issues that rarely arise are resolved almost instantly. At the same time, the service is constantly being improved. YouScan helps us respond quickly to challenges and enhance the customer experience for our clients **What do you dislike about YouScan?** Almost nothing to say here. Great partner to work with. **What problems is YouScan solving and how is that benefiting you?** YouScan help us improve our products and services **Official Response from Ramina Blyzniuk:** > Hi Ihor! We’re over the moon with your positive review! 🤩 We’re incredibly grateful for these 7 years of working together, and we look forward to many more! Thank you for being a valued part of our journey. ### 36. The best tool to manage company's reputation **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandra M. | Lead of Community Team, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about YouScan?** Among all the companies that provide monitoring services, cooperation with YouScan is the best experience for us. User-friendly interface, functionality, extensive analytics options, and support are the main advantages of YouScan. The platform consistently introduces new features to keep the service up-to-date. Special thanks for the training seminars and updates, which make the tool even easier to use. **What do you dislike about YouScan?** Sometimes, we experience issues with comments on Twitter missing in YouScan, but the support team has been very helpful in resolving this. **What problems is YouScan solving and how is that benefiting you?** Our main purpose is to monitor all mentions of our products, reputation risks, and analyze sentiments. YouScan makes it easy to achieve this goal. ### 37. YouScan is the most applicable monitoring tool I used ever **Rating:** 5.0/5.0 stars **Reviewed by:** Kateryna V. | Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about YouScan?** YouScan enables me and my team to get the overall analytics we need to better understand better our media position in the market and brand awareness as well. Day by day, we monitor the audience reach, and what is more helpful is that we can see the changes in retrospective, choosing every time the period we need. Fantastic! I like the team. They are pretty helpful and nice. Not only at the beginning but during all cooperation. **What do you dislike about YouScan?** For some people who are not so much into technical things and new interfaces it's sometimes challenging to use properly the tool. But YouScan team is very supportive here. **What problems is YouScan solving and how is that benefiting you?** Analytics that we can use for a lot of bussiness functions. Day to day brand quality and quantity monitoring. **Official Response from Ramina Blyzniuk:** > Hi Kateryna! Your kind words brought a smile to our faces! 🥰 Thank you for the positive feedback, and we hope YouScan continues to serve you well! We are always in touch and ready to help with all your questions! ### 38. Everything you need is here **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about YouScan?** My acquaintance with Youskan began almost two years ago, and I am glad to see what a leap forward this service has made in all directions. When I opened it for the first time in a demo presentation, I realized how much data was missing in my work and how much I had worked blindly before. One hour of the demo was enough for me to understand that this is precisely the product that closes most of the analytics requests. It's been two years. I continue to use this service, actively using all the cool available features, using integrations, and constantly discovering something new for myself, for which I thank the Yuskan team, which sends information about new features to the mail. Separately, I would like to note the work of Insights Copilot, an AI assistant that can help you quickly understand what is happening, what key narratives there are, etc. Special thanks for the fact that the team listens to user feedback and promptly (really promptly, sometimes in a couple of days) makes changes or fixes bugs. **What do you dislike about YouScan?** I could write here about the high price, but I assure you this service is worth every cent spent. **What problems is YouScan solving and how is that benefiting you?** Tracking mentions on specific topics **Official Response from Ramina Blyzniuk:** > Thank you so much for your kind words! We're thrilled to hear about your positive experience with YouScan over the past two years. It's fantastic to know that our service has helped you gain valuable insights and navigate your analytics needs effectively. We're committed to continuously improving and providing top-notch features, and we greatly appreciate your feedback along the way. Keep discovering, and we'll keep evolving to meet your needs! ### 39. Youscan is an excelent tool to search insights to our brands and topics **Rating:** 5.0/5.0 stars **Reviewed by:** Laura V. | digital commercial director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2024 **What do you like best about YouScan?** I like yoscan because integrate many features of a lot of tools in one **What do you dislike about YouScan?** All the tool is very usefull, i dont dislike anything, from the service, support and the features **What problems is YouScan solving and how is that benefiting you?** Youscan now help us to find insights of the brands to create marketing strategies **Official Response from Ramina Blyzniuk:** > Hi Laura! Thanks for your kind words, and we hope you keep benefiting from YouScan. 💚 ### 40. Very useful instrument for content analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Kseniia N. | Chief media-analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about YouScan?** YouScan became a very useful tool for our company. By using many filters this system allows reducing the time for creating analytical reports. YouScan allows us to analyze public opinion about our brands and develop a strategy to improve it. The system interface is intuitive, and the system can build many interesting diagrams that simplify the analysis process. The function of logos recognition is very useful. Very fust technical support. **What do you dislike about YouScan?** YouScan does not have the ability to monitor Viber channels. **What problems is YouScan solving and how is that benefiting you?** Creating internal analytical reports. **Official Response from Ramina Blyzniuk:** > Hi Kseniia! Thank you so much for your feedback! 💚 We're delighted to hear that YouScan has become a valuable tool for your company, especially in reducing the time for creating analytical reports and helping with brand strategy. We appreciate your note about Viber channel monitoring—your feedback helps us continue improving. Thank you again for your support! ### 41. Reliable service and a must-have for reputation management **Rating:** 5.0/5.0 stars **Reviewed by:** Maxim O. | PR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about YouScan?** Freedom Telecom successfully uses the YouScan system for monitoring and analyzing brand mentions on social media and internet resources. The intuitive interface allows us to quickly find the necessary data, and the flexibility of reporting, especially in Excel format, significantly simplifies the process of preparing analytical materials. The system has extensive capabilities for sentiment analysis, which helps us promptly respond to negative reviews and maintain a high level of customer satisfaction. Overall, we are satisfied with our choice of YouScan and plan to continue using it to improve our customer service. **What do you dislike about YouScan?** No significant drawbacks. Youscan team always collect feedbacks which they use for product improvements, and they make it quick. **What problems is YouScan solving and how is that benefiting you?** Brand and company reputation, competitors analysis. **Official Response from Ramina Blyzniuk:** > Hi Maxim! Thank you so much for your wonderful review! 🤩 We are thrilled to hear your kind words and are delighted that you had a positive experience with our company. Your feedback is invaluable to us, and it motivates us to continue improving our work. ### 42. Excellent product, easy to use and excellent customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about YouScan?** YouScan is easy to use and offers several features designed to generate insights from social listening. The customer support offered by Oleksandr Nedilko has always been excellent! **What do you dislike about YouScan?** There is nothing I don't like about YouScan **What problems is YouScan solving and how is that benefiting you?** It helps me generate insights into behaviour in a number of different contexts **Official Response from Ramina Blyzniuk:** > Your positive review made us so happy! We’re overjoyed to know you love our product. Thanks for sharing, and we hope you keep enjoying YouScan! 💚 ### 43. Making My Job Easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki J. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about YouScan?** My favorite part is that I can receive insights automatically in Slack, without needing to access the platform all the time - this allows me to respond in real time. I also really love the customizable metrics on the dashboards **What do you dislike about YouScan?** I feel that the platform doesn't have all the insights I need to analyze digital influencers, such as analyzing the specific authors of a particular influencer, estimated fee to advertise with each of them, gender distribution or location of followers for a specific account, etc **What problems is YouScan solving and how is that benefiting you?** YouScan is helping us find out where people are hanging out and talking about what is most important to our brand. I can insert myself directly into a conversation and steer people towards our brand in an organice way. **Official Response from Ramina Blyzniuk:** > Hi Nikki! Thank you for sharing your feedback! 🤩 While we currently collect only publicly available information, we appreciate your suggestions and will consider them for future enhancements. Your input is valuable to us as we strive to improve our platform's capabilities 🤝 ### 44. Copilot, a quick and customizable analysis to locate drivers. **Rating:** 4.5/5.0 stars **Reviewed by:** Beatriz L. | Senior Manager Consumer Insights, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about YouScan?** The power of your data extraction on TikTok in both audio and image. Customer service is magnificent, attention is quick and personalized. The team is interested and involved in each of the projects. **What do you dislike about YouScan?** The customization of the dashboards and the fact that some widgets, like the one in the "Topics" section, cannot be attached, or when trying to customize some alerts. (but we have already spoken with customer care service and they have taken our comments into account.) **What problems is YouScan solving and how is that benefiting you?** I didn't understand this question, it is not well formulated. **Official Response from Ramina Blyzniuk:** > Hello Beatriz! Thank you very much for your comments, they are very kind! We are very interested in the success of each project. If you have any other suggestions, please feel free to contact us! ### 45. A wonderful tool for PR professionals. **Rating:** 5.0/5.0 stars **Reviewed by:** Alina D. | PR-фахівець, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about YouScan?** I like the convenience of the interface, good work of the support service, convenient reports, the ability to obtain useful analytics. **What do you dislike about YouScan?** So far, there is nothing like that, everything is pleasing, very convenient. **What problems is YouScan solving and how is that benefiting you?** Provides quality analytics on media mentions **Official Response from Ramina Blyzniuk:** > Hello, Alina! Thank you for your feedback. We are very glad that the system helps you receive quality analytics in convenient formats. Our support service is always in touch, ready to help with any questions that may arise! 💚 ### 46. Reliability and scope **Rating:** 5.0/5.0 stars **Reviewed by:** Diego H. | Data manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about YouScan?** Platforms that measure as well as the way of visualizing the information, **What do you dislike about YouScan?** Information gathering times can become a bit slow. **What problems is YouScan solving and how is that benefiting you?** Monitoring actions executed in media and influencers to understand audience perception on specific brands and topics. **Official Response from Ramina Blyzniuk:** > ¡Hola, Diego! ¡Gracias por compartir tu opinión sobre YouScan! Valoramos mucho tus comentarios y queremos asegurarte que estamos trabajando continuamente para mejorar la velocidad de recolección de datos y brindarte la mejor experiencia posible. ### 47. very satisfied with the usage **Rating:** 5.0/5.0 stars **Reviewed by:** Aibek S. | Country Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about YouScan?** large coverage, from news to social networks **What do you dislike about YouScan?** the tone is a bit wrong, especially with the Kazakh language **What problems is YouScan solving and how is that benefiting you?** facilitates the task of brand monitoring, which makes it possible to respond quickly to certain force majeure situations **Official Response from Ramina Blyzniuk:** > Hi Aibek! Thank you for your feedback! We're thrilled to hear you loved our product 💚 We are constantly working to improve the sentiment detection for the Kazakh language. We hope to please you with the results in the future. ### 48. Great Social Listening Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2024 **What do you like best about YouScan?** I love the fact that it can crawl through all formats of media (Text, Images, Videos, Audios) and not just social listening websites but also consumer forums. The customer service team is also very helpful **What do you dislike about YouScan?** The representation in certain key markets like China, Japan is not great and I would love to have those markets well represented from local channels. Would also be happy to see some easier ways to analyse / clean / collect data. Currently removing non-relevant data is not easy **What problems is YouScan solving and how is that benefiting you?** It is helping my client monitor conversations about its brand. It is also helping build category context from consumer, trade specialist perspective **Official Response from Ramina Blyzniuk:** > Thank you so much for sharing your feedback with us! We are delighted to hear that you are pleased with the extensive monitoring we provide. If you happen to come across any irrelevant mentions, please don't hesitate to reach out to our support team. They are always eager to assist you in refining your search query and minimizing any irrelevant mentions. ### 49. Good and dynamic **Rating:** 4.5/5.0 stars **Reviewed by:** Alex H. | Head of Data & Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2024 **What do you like best about YouScan?** It is a dynamic and easy-to-use platform, and the inclusion of AI-generated highlights is a great plus. The team behind YouScan is always very attentive and solves issues, in our case Lina and Isabel. **What do you dislike about YouScan?** That you have to pay more for some modules and in the same way that there is a limit to queries to insights copilot, since this tool helps to considerably reduce work time, which is one of YouScan's promises. **What problems is YouScan solving and how is that benefiting you?** Social listenings and benchmarks. The benefit is the reduction of time in the construction of the documents. **Official Response from Ramina Blyzniuk:** > Alex, your kind words have made us smile. We are delighted that you like our product. Thank you for your positive feedback and we hope that YouScan continues to be useful to you. ### 50. Social Media Listening tool ideal for our brand and competitors monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Anna T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about YouScan?** We enjoy user-friendly interface of YouScan, and the fact that there's no limitations on the number of users and automatic alerts that we can set up about the important mentions. At the same time it has all the data filters (e.g., by sentiment, sources, and more) and all reports that we need in the social media listening tool. YouScan's customer support team has always been friendly and helpful. **What do you dislike about YouScan?** It would be great to see more advanced analytics of our owned social channels (but we're aware that YouScan team is already working on these capabilities) **What problems is YouScan solving and how is that benefiting you?** We use YouScan to track all mentions of our brand and our competitors, so we're always in the know when there's something we need to react to - for example, a mention from the top voice in the industry or a journalist, or a potential customer asking for advice on social media. **Official Response from Ramina Blyzniuk:** > Hi Anna! Thank you for your feedback! We are pleased to fulfill your data and reporting requirements to your satisfaction 😊 We're committed to continuously improving our platform, including enhancing analytics for owned social channels. We appreciate your support and will keep you updated on our progress 🙌🏻 ## YouScan Discussions - [What is YouScan used for?](https://www.g2.com/discussions/what-is-youscan-used-for) - 1 comment, 1 upvote - [View YouScan pricing details and edition comparison](https://www.g2.com/products/youscan/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+17%3A11%3A31+-0500&secure%5Bsession_id%5D=726cf900-0ad2-4b43-b391-c386485ab802&secure%5Btoken%5D=cbb6116e54c10f3391d75ca066b444d02fc476cdbce2a3d4d3c3d6281d992692&format=llm_user) ## YouScan Integrations - [API](https://www.g2.com/products/api/reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## YouScan Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Hashtag Analytics - Sentiment Analysis **Media Channels** - Broadcast Media - Print Media - Online Media **Audiences** - Audience Insights - Influencer Identification - Buyer Personas - Segmentation **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Brand Signals** - Comparison - AI - Brand Health **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Geographic Coverage** - Local Media - National Media - International Media **Data Analysis** - Network Analysis - Dashboards - Visualizations - Advanced Filtering **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Brand Analytics** - Trend Analysis - Tracking **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Administration** - Marketing Integrations - Ad Integrations - Data Exporting **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Audience Intelligence Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **In-House Management** - Employee Performance - Team Workflow **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top YouScan Alternatives - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) - 4.4/5.0 (709 reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,627 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,516 reviews)