YourCause from Blackbaud Reviews & Product Details

YourCause is the next-generation Corporate Social Responsibility (CSR) platform built for enterprises that demand flexibility, innovation, and measurable impact. We go beyond traditional giving and volunteering tools and empower organizations through intelligent technology and world-class support. With YourCause, you get: Centralized Solutions: Integrated employee giving, volunteering, groups, and grants management functionality that all feeds into unified reporting capabilities in Impact Edge. Unmatched Insights: Transform data into actionable strategies with Impact Edge, our complimentary analytics engine that helps you uncover engagement trends, find new charity partners, and leverage predictive outcomes data to tell your story of impact with ease. Flexibility and Control: Design programs that reflect your unique culture and global footprint—no one-size-fits-all approach. Leverage robust self-service configurability to keep you in the driver’s seat of your program and platform. Compliance Made Simple: With Blackbaud Verified Network, our proprietary database of over 7.5M charities worldwide, you do good knowing your programs are in good hands. Customer Success Obsessed: Our dedicated team partners with you every step of the way, ensuring smooth onboarding and continuous growth. Innovation at the Core: We’re redefining CSR with integrated experiences for giving, volunteering, grantmaking, and impact reporting—all in one platform with AI at the core and purpose at the heart. Impact in Action Trusted by 500+ purpose-driven brands Supporting 10M employees across 170+ countries Part of the Blackbaud ecosystem, facilitating $100B in donations a year YourCause isn’t just software, we are your strategic partner for intelligent impact. Ready to transform your corporate impact program? Let’s make it happen

Product Website

Seller

Blackbaud

Discussions

YourCause from Blackbaud Community

Languages Supported

Czech, Danish, German, Greek, English, French, Hungarian, Italian, Japanese, Korean, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian, Chinese (Simplified), Chinese (Traditional)

Overview by

Kaney Steele

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

YourCause from Blackbaud Integrations

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Verified by YourCause from Blackbaud

YourCause from Blackbaud Media

Our employee engagement solution for giving, volunteering, groups and more.

YourCause from Blackbaud Demo - Organizations available for giving

With over 1.65M organizations available for giving, you and your employees can do good wherever you do business.

YourCause from Blackbaud Demo - Gamification features

Gamification features empower you to rally employee engagement around a cause or common goal.

YourCause from Blackbaud Demo - Charity Discovery Tool

Advanced insights like our Charity Discovery Tool bring predictive outcomes directly to you

YourCause from Blackbaud Demo - GrantsConnect

GrantsConnect gives users the power to design and manage their community investment programs with ease

YourCause from Blackbaud Demo - Giving Campaign Tracking

Drive engagement and awareness in your annual giving campaigns with a modern, intuitive interface

YourCause from Blackbaud helps companies engage their employees and maximize impact with unparalleled efficiency. Learn more about our integrated and modern solutions built for CSR pros!

Hear from Wells Fargo and Accenture on how the YourCause CSRconnect and GrantsConnect platforms enable them to effectively drive employee engagement and charitable impact.

Official Downloads

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Moments That Matter: CSR Campaign Planning Checklist

CSR Industry Report

Supporting Your Success

G2 reviews are authentic and verified.

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Verified User in Financial Services

Enterprise (> 1000 emp.)

4/23/2026

"Accessible, Responsive YourCause Team with Strong CSR Connect & GrantsConnect Functionality"

4.5/5

What do you like best about YourCause from Blackbaud?

The accessibility and responsiveness of the YourCause team is YourCause's best feature. In addition, I would give solid marks for the overall functionality of both CSR Connect and GrantsConnect. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

There are few things: product changes have happened that negatively impacted our users, often without notifying us. The use of the Blackbaud Giving Fund (as both a DAF and a charity) has often raised concerns - such as excluding private schools and a cumbersome due diligence process. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Enterprise (> 1000 emp.)

4/22/2026

"Intuitive Donations and Valuable Impact Edge Reporting"

4.5/5

What do you like best about YourCause from Blackbaud?

Having a platform to use for both the giving and volunteer side is very beneficial. The donation process is very intuitive and easy to use. Impact Edge reporting has been a great addition! Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

The team volunteer process is very cumbersome and as employees often report, "too many clicks, confusing and then just give up". The process is not very user friendly as reported by our employees. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

1/6/2026

"Excellent Customer Service and Support"

5/5

What do you like best about YourCause from Blackbaud?

The customer service was excellent—I received quick answers to my questions, and the team was truly lovely. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

There isn't much to say. The platform could be improved to be more user-friendly and could be made easier to implement, but overall, I find it quite nice. The team is helpful, and I've been able to get issues resolved with their assistance. Review collected by and hosted on G2.com.

What problems is YourCause from Blackbaud solving and how is that benefiting you?

With GrantsConnect, we no longer have to rely on manual spreadsheets, as the entire process is now automated. Given that we handle over 250 applications across different programmes, tracking and managing all applications and programmes has become significantly more efficient. Likewise, CSR Connect has eliminated the need for manual matching. Employees now benefit from improved support for volunteering and matching, and as administrators, it is much easier for us to monitor numbers across the board. For charities too experience is better Review collected by and hosted on G2.com.

Almendra J.

Philanthropy Partner

Enterprise (> 1000 emp.)

5/1/2026

"Solution Oriented"

4.5/5

What do you like best about YourCause from Blackbaud?

It is able to manage large amounts of donations and provide detailed reporting. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

Downsides include integration errors that impact program reputation. Review collected by and hosted on G2.com.

Patricia R.

Mid-Market (51-1000 emp.)

4/17/2026

"Streamlined and User-Friendly, but Needs Image Upload Enhancements"

4.5/5

What do you like best about YourCause from Blackbaud?

I use YourCause from Blackbaud for donations and volunteering, and it really streamlines the process. It's easy to use, which is the main thing I like about it. I also appreciate that it has approved non-profits, which makes things streamlined. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

I have issues with uploading images on YourCause from Blackbaud. The formatting isn't great and could definitely be improved. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

4/22/2026

"Reliable Platform with a Familiar Interface and Helpful Support"

4/5

What do you like best about YourCause from Blackbaud?

We rarely have issues with the platform - it does what it is supposed to do! Our applicants are experienced with the interface because it is widely used by funders. The support team is helpful to problem solve and they work to integrate feedback/ ideas. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

The platform is expensive and it seems that additional functionality or support always comes with a pricetag. Review collected by and hosted on G2.com.

Heather S.

Volunteer and Events Coordinator

Mid-Market (51-1000 emp.)

1/6/2026

"User-Friendly Platform with Outstanding Support"

4/5

What do you like best about YourCause from Blackbaud?

YourCause is very user friendly and easy to use. When we have any questions their customer support team is quick to respond. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

When we started there was some lack of training on how to fully use the system to its full potential and reporting. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Enterprise (> 1000 emp.)

1/6/2026

"Excellent Support and Features, But GrantsConnect Usability Needs Improvement"

3.5/5

What do you like best about YourCause from Blackbaud?

The support provided by the CSM team is truly exceptional, and I find the Domestic giving and volunteering features to be excellent. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

GrantsConnect can be quite overwhelming and isn't very intuitive to use. I've also noticed that the end-user support isn't as strong as it once was. Review collected by and hosted on G2.com.

What problems is YourCause from Blackbaud solving and how is that benefiting you?

YourCause offers our employees a single platform to monitor their donations and take advantage of the employee matching program. Once our historical information is fully integrated, GrantsConnect will become the definitive source for all our data. Currently, having information spread across multiple locations makes it challenging to clearly communicate our impact. Review collected by and hosted on G2.com.

Kate L.

Enterprise (> 1000 emp.)

10/6/2025

"Ease of use for admins and team members"

4/5

What do you like best about YourCause from Blackbaud?

We have been using CSR Connect for several years, and I find it very intuitive for both our team members and administrators. I also appreciate that Your Cause is continually working to improve the platform and enhance the user experience. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

If your user base is international, you may notice that certain markets have fewer charities available. This can be a limitation for those with a global audience. Review collected by and hosted on G2.com.

Betsy S.

Sr. Corporate Relations and Event Specialist

Enterprise (> 1000 emp.)

10/6/2025

"the program is very easy to use"

4/5

What do you like best about YourCause from Blackbaud?

I like the customazation of the program. The multiple way to track and report Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

I do not like that it is slow at times when using the system. I do not like that when an application is approved the amount requested is show not the amount that is approved Review collected by and hosted on G2.com.