Your Feedback Solutions Reviews 2025: Details, Pricing, & Features

Noah R.

Self employed

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Sep 23, 2024

"They showed me the real importance of reviews!!!"

What do you like best about Your Feedback Solutions?

Your Feedback Solutions has completely transformed the way we manage our customer reviews. As a small business owner, it was challenging to keep track of reviews across different platforms, but now everything is centralized in one place. The feature that allows us to filter negative reviews and handle them privately has been a game-changer for our online reputation. We’ve also seen an increase in positive reviews, thanks to the automated follow-up system. Plus, the AI-powered responses save us so much time. Highly recommend it for any business looking to improve their online presence and grow! Review collected by and hosted on G2.com.

What do you dislike about Your Feedback Solutions?

I see no downside. It's practically impossible to lose money with it (just check out their calculator on the website), and the returns are incredible. Review collected by and hosted on G2.com.

What problems is Your Feedback Solutions solving and how is that benefiting you?

It solves the problem of scattered feedback and the challenge of handling negative reviews, allowing businesses to respond quickly and efficiently. The platform also offers tools to filter out negative reviews and address them privately, which protects a company’s public image. This benefits us by increasing positive reviews, boosting our ranking on search engines, and ultimately driving more customer trust and revenue. Review collected by and hosted on G2.com.

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Vanessa A.

Duales Studium im Bereich Marketingmanagement

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Organic

Sep 16, 2024

"Excellent Platform for Customer Reviews"

What do you like best about Your Feedback Solutions?

We’ve been using this software for a few months now and are absolutely thrilled! The central management of reviews from various platforms is incredibly convenient. We’re especially impressed with the AI-driven review responses and the easy integration with social media. The automated reminders have significantly increased our review count and strengthened our online image. Handling negative reviews personally is another major advantage. The software is intuitive to use and provides valuable insights into customer feedback. Highly recommend for any business looking to manage customer reviews professionally! Review collected by and hosted on G2.com.

What do you dislike about Your Feedback Solutions?

I wasn't familiar with the setup, but the support helped immediately, so my problems were solved straight away Review collected by and hosted on G2.com.

What problems is Your Feedback Solutions solving and how is that benefiting you?

Your Feedback Solutions has effectively addressed our problem of neglecting customer reviews. Despite having been in business for over 15 years, we had only accumulated a few reviews due to a lack of proactive review management. The software has simplified this process significantly.

Now, we automatically send a review request with every invoice, making it easy for our customers to provide feedback. This automation has dramatically increased the number of reviews we receive and has improved our online visibility and reputation. Thanks to Your Feedback Solutions, managing and collecting reviews has become a seamless part of our workflow, leading to more consistent and valuable customer insights. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Sep 16, 2024

"A Game-Changer for Managing Customer Feedback"

What do you like best about Your Feedback Solutions?

Your Feedback Solutions has streamlined our entire process for collecting and managing customer reviews. The automation features, like sending review requests and reminders via email, SMS, and WhatsApp, have drastically increased the number of reviews we receive. I especially appreciate the ability to manage feedback from multiple platforms in one place. The integration with Google, Trustpilot, and other major platforms is seamless, and the AI-powered responses make it easier to engage with our customers quickly. It’s a powerful tool for boosting online visibility and improving customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Your Feedback Solutions?

There have been no issues with Your Feedback Solutions so far. Review collected by and hosted on G2.com.

What problems is Your Feedback Solutions solving and how is that benefiting you?

Your Feedback Solutions is solving several key problems related to customer feedback management. Before using the platform, we struggled with collecting reviews from multiple platforms, keeping track of them, and responding in a timely manner. The manual process was time-consuming and led to missed opportunities for engaging with customers.

With Your Feedback Solutions, we’ve centralized all reviews into one platform, which allows us to efficiently manage feedback from Google, Trustpilot, and other sites. The automated review requests and reminders ensure we receive more feedback, which has boosted our online visibility and helped improve our search rankings. Additionally, the AI-generated responses save time and allow us to quickly address both positive and negative reviews, improving customer satisfaction.

Overall, it has helped us increase our review volume, enhance our reputation, and ultimately drive more traffic and revenue to our business. Review collected by and hosted on G2.com.

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