The best thing about YouCanBookMe is how easy it is to use. It's also easy to integrate with our other applications. Review collected by and hosted on G2.com.

Just up until last year I think, or the last two years, their customer service was spectacular. I used to get immediate responses from their live chat but now their chat doesn't even work properly anymore. It's always just the bot and even when I leave a message in the chat, I never get a response sent to my email.

There's also been a bug with one of our calendars that has been going on for several weeks now. I've been asked for my patience on the matter but we're losing leads because of it and the customer service is taking so long to fix the issue and respond to my query. Review collected by and hosted on G2.com.

Setting up calendars is fairly easy as well as managing the maintenance for each of them. Abiilty to organize folders as well as duplicate settings is nice. Review collected by and hosted on G2.com.

They have switched to a chat bot system that is extremely clunky for getting support. When you do talk to their support team via email it takes days (if not a whole week) to get a response back. That is with multiple follow ups too as a PAID user. Also used to be able to use custom CSS which they removed so styling is much more limited Review collected by and hosted on G2.com.

What I love about YCBM is the ability to customize so many of the bookings. It is easy to update and change the cadence of notifications, use shortcodes to customize the experience and replicate this for other calls. Whenever I cannot figure something out, I reach out to the team and receive a prompt response. Review collected by and hosted on G2.com.

The only thing I would request is the ability to build team member profiles vs. having to add each team member separately to a call. It's not a big issue, but something that would improve our efficiency! Review collected by and hosted on G2.com.

It is very easy to use and allows me to customize the website to my liking. I also love that the software can automate tasks like accepting payments and sending appointment reminders. This saves me a lot of time. Review collected by and hosted on G2.com.

I would like to have more customization options for the website design. Review collected by and hosted on G2.com.

Once set up, the process is practically on autopilot.

Easy to set up, design, and link with existing calendars.

I primarily use it with my Google Calendar and Outlook Integrations.

Works wonderfully for both parties.

There are several add-on services and options that can be added to the platform/solution you chose.

We were excited for the text service and automated e-mail reminders.

Setting up specifically timed reminders also helps reduce missed appointments.

While we are using this during the hiring process, we are contemplating using it for our new business, virtual, quotes, and estimates.

What a better way to get both sides to review applicable and available times, allow the client (or consumer-facing portal) to assist with the administrative and mundane portion of the booking processes. Review collected by and hosted on G2.com.

There is nothing I would truly consider a downside.

The product works exactly as advertised and makes life easier for both the applicant (in our case) and myself. Review collected by and hosted on G2.com.

I love the fact that you can accept or reject appointments made through this calendar. Review collected by and hosted on G2.com.

Since updating to their new-style calendar, I've had display issues with the calendar integration on my website. It worked perfectly before the upgrade. I contacted their support team on 2nd September. It's now 27th September and have received no response whatsoever. As this is a paid service, I would have hoped that customers would be treated with more care. I'm unlikely to renew my subscription to this service which seems a shame. Review collected by and hosted on G2.com.

I love YouCanBook.me for its ability to allow me to customise my meeting in so many ways - giving it a name, description and duration are just some of the options. The ease with which I can reschedule or cancel meetings gives me more control over my time, and having notifications tailored to participants is also incredibly useful. And the integration with Google Calendar makes everything even more streamlined. One of the other great features is that you can set your availability by the hour before sharing the necessary links - everyone then has access to check when it's best for them to schedule a meeting without disrupting our day-to-day lives. Review collected by and hosted on G2.com.

I do not like the fact that it can be difficult to access the integration interface and I think improving the layout of the booking page would make things easier. It should also be easier to add company logos. Some aspects such as credit requirements seem unclear, but I am very intrigued by the SMS notification feature as this could prove useful in a professional environment. Review collected by and hosted on G2.com.

My favorite thing about YouCanBookMe is the automatic calendar integration. I love not having to do anything after setting my availability. Review collected by and hosted on G2.com.

I don't like having to set each and every "FREE" slot available throughout the day. I wish there were a way to set available times periods (i.e 9a-5p) and have the program slot appointments in the time period that you set. Review collected by and hosted on G2.com.

It's incredibly straightforward to control when I am bookable and is seamlessly integrated with my Google calendar. It's like an electronic secretary that can be extended by plugging it into whatever I want it to (via Zapier). Easy to design a beautiful branded interface and it works really well for managing the team's availability. Wonderful customer support. It's so obvious that this is a company hiring people with a good work ethic and good values. One of their UX guys even chatted with me about aspects of design and configuration of the interface. I found that amazing. They seem to be very focused on customer success and building a really loyal customer base founded on exceptional experience. I don't give that many reviews (even though I have deep knowledge of a ton of B2B SaaS apps), but I'm moved to give this one. Review collected by and hosted on G2.com.

There's nothing I dislike about it (I've checked all the main ones and this is the best at time of writing), but it would be cool if the Zoom integration was more automated. Review collected by and hosted on G2.com.

Customers find it visually attractive, easy to understand and use and aren't pushed away in confusion. We have access to several free options, even parts of all-in-one solutions, included in programs like Kartra, and it's STILL worth it to use youcanbookme instead. The new zoom integration is amazing, but could use one improvement noted below. Review collected by and hosted on G2.com.

A bit unfortunate it stopped integrating with apple calendars - that sometimes causes problems on rare occasion. Timezone management options are still a touch squirrely. The zoom integration could use a few more optional controls, like enabling asking a customer if they want to have a zoom or phone call and have the system react with a link depending on that answer. It would also be nice to have more controls to define the if-then assignment flow with team accounts. Review collected by and hosted on G2.com.