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Yodel.io Reviews & Product Details - Page 3

Yodel.io Overview

What is Yodel.io?

Yodel.io is the phone system that unites all your communication in one place that your team already loves – Slack! No additional software needed. Use your own phone number or get a new one in over 100 countries.

Yodel.io Details
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
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Product Description

Yodel.io is a business phone solution that integrate in chat platforms including Slack, Hipchat or Facebook Messenger that get phone numbers in over 40 countries to start, answer and share calls directly in Slack channels, it joins team chat to manage and coordinate phone calls.


Seller Details
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@yodeltalk
365 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®

Nina H.
NH
Overview Provided by:
Make calls in Slack @Yodel.io

Recent Yodel.io Reviews

Haseeb A.
HA
Haseeb A.Small-Business (50 or fewer emp.)
0.0 out of 5
"Non existant support. They'll close your account randomly"
You can get a UK number for your company
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Your Virtual Call Center in Slack or MS Teams"
An intuitive admin UI, to manage your phone numbers and make calls out of the MS teams chat system.
Jordan  N.
JN
Jordan N.Small-Business (50 or fewer emp.)
5.0 out of 5
"An extremely innovative app with amazing utility and top notch customer service."
The pricing structure and integration into Slack make Yodel an excellent option for our business. Having all of our calls recorded and listed in Sl...
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0 people requested security information

Yodel.io Media

Yodel.io Demo - Yodel-MacBook-Desk-B-gr-bl-re.jpg
Yodel calling on Slack interface
Yodel.io Demo - Screen-Shot-2019-02-12-at-4.21.58-PM.png
Yodel standalone desktop app
Yodel.io Demo - askforreaons-support.gif
Voice transcription on Slack interface
Yodel.io Demo - Screen-Shot-2019-02-12-at-4.23.18-PM.png
Yodel user dashboard
Yodel.io Demo - Yodel-Slack-interface.png
Yodel calling on Slack interface 2
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Video Reviews

28 Yodel.io Reviews

4.4 out of 5
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28 Yodel.io Reviews
4.4 out of 5
28 Yodel.io Reviews
4.4 out of 5

Yodel.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons

Overall Review Sentiment for Yodel.ioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Ralf M.
RM
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Yodel.io?

Easy configuration, pay as you grow, assistant voice-bot functions Review collected by and hosted on G2.com.

What do you dislike about Yodel.io?

Nothing. Everthing went smooth, the solution always does its job, and if for certain reasons, there are hickups or failures, the support team typically informs the users up front or is available "immediately". Review collected by and hosted on G2.com.

What problems is Yodel.io solving and how is that benefiting you?

We are using the Yodel solution to receive incoming calls, make outgoing calls, welcome callers, and offer self-service, such as FAQs, direction, opening hours. All this integrated with Slack - great! Review collected by and hosted on G2.com.

Adam W.
AW
President/CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Yodel.io?

My absolute favorite part about Yodel is the native support for Slack; it's obvious it was built for it. Any of the team can answer a call, transfer it, join in, and manage it. The browser support makes phone calls easy, and the iPhone app is simple yet performs beautifully. Review collected by and hosted on G2.com.

What do you dislike about Yodel.io?

I'm not a big fan of the Desktop "side" app; it needs a little work, but the integration doesn't require it--it's really just icing on the cake. Review collected by and hosted on G2.com.

Recommendations to others considering Yodel.io:

You'll need Slack--but other than that, it's a great platform that gets better every day. Review collected by and hosted on G2.com.

What problems is Yodel.io solving and how is that benefiting you?

We needed an inexpensive, easy-to-implement phone system that wouldn't require having one line per user. Yodel solves that, and makes it even more usable with Slack integration. Review collected by and hosted on G2.com.

Sally K.
SK
Trainer
Hospitality
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Yodel.io?

Yodel means that our virtual assistant is able to give great customer support without the need for complicated equipment, because it is all done through Slack and set up through the Yodel interface Review collected by and hosted on G2.com.

What do you dislike about Yodel.io?

Nothing ! Everything seems very easy to learn and use. The support is very quick and detailed help has been given, including a Zoom call for guidance. Review collected by and hosted on G2.com.

Recommendations to others considering Yodel.io:

This is a great solution to giving your customers great customer service without having loads of complicated equipment or methods to learn :) Review collected by and hosted on G2.com.

What problems is Yodel.io solving and how is that benefiting you?

Our customers have their questions answered straightaway, as I was slow to respond at times prior to having Yodel, so we are giving better customer service Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Yodel.io?

ease of use. Yodel.io Integration with Slack gave our decentralized team a regular phone number with a cool infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Yodel.io?

We wished it had integrated with Slacks native calling function. Since the apps for phone and desktop were made this wasn’t a problem anymore. Review collected by and hosted on G2.com.

What problems is Yodel.io solving and how is that benefiting you?

Phone line for decentralized team. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Yodel.io?

We are a smallish (12 people) team and we are all remote. Slack is the way we all communicate. We are a service based business and we needed a phone number our clients could use. Having a hardware phone system for a remote team seamed like and overkill and our cell phones weren't good enough. That said, we found Yodel and it was perfect because we were able to set up one phone line that would ring centrally in Slack and be transferred to our available teammates. It's a super easy no brainer system for our type of business. Review collected by and hosted on G2.com.

What do you dislike about Yodel.io?

The dashboard and set up were a bit clunky at first but you get used to them quickly. Review collected by and hosted on G2.com.

What problems is Yodel.io solving and how is that benefiting you?

I think the biggest solution was a phone line that remote teams could use as well as having that phone line ring in the place we spend most of our time, Slack. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Yodel.io?

The transcription feature makes my live easier. Review collected by and hosted on G2.com.

What do you dislike about Yodel.io?

There is no unnecessary functionality in Yodel. Review collected by and hosted on G2.com.

What problems is Yodel.io solving and how is that benefiting you?

It saves my time with useful automation features like Dialogflow. Also tagging makes it easier to find calls. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Yodel.io?

Its the perfect tool for freelancing around the world. You dont have to worry about roaming aso...Tracking and all those state of the art functions makes the tool perfect. Review collected by and hosted on G2.com.

What do you dislike about Yodel.io?

There is nothing at the moment, all my requirements are here Review collected by and hosted on G2.com.

What problems is Yodel.io solving and how is that benefiting you?

Its a great tool for managing many phone accounts and having a nice overview. Review collected by and hosted on G2.com.

Paul H.
PH
Lead Web Designer
Design
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Yodel.io?

I use it for remote work having two numbers that go to my cell phone while travelling,, Their interface when you log in, is very easy to add voicemails and set times to receive calls and divert them etc Review collected by and hosted on G2.com.

What do you dislike about Yodel.io?

that it is so integrated with slack . I would prefer an android app, Although i hear it is on the horizon Review collected by and hosted on G2.com.

Recommendations to others considering Yodel.io:

their support is marvelous. Ask any question you need to and they get back promptly.. Review collected by and hosted on G2.com.

What problems is Yodel.io solving and how is that benefiting you?

Basically, I like to travel when i work and this makes it convenient to have clients call me while im abroad. What makes it better than skype etc is that is very easy to divert calls to voicemail or redirect to a different employee. Review collected by and hosted on G2.com.