--- title: Yext Reviews meta_title: 'Yext Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1124 reviews by the users' company size, role or industry to find out how Yext works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1124 scale: '5' date_modified: '2026-07-17' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Yext Reviews **Vendor:** Yext **Category:** [AI Marketing Agents Software](https://www.g2.com/categories/ai-marketing-agents) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,124 ## About Yext Yext — Enterprise Agentic Marketing Platform Yext is the enterprise agentic marketing platform for multi-location brands that need to win across both AI and traditional search. AI is reshaping how customers discover brands. They're not just searching Google. They're asking ChatGPT, Gemini, Perplexity, and Grok — and the brands that show up in those responses are the ones with verified, structured data distributed to the right places. Yext is built to make that happen at enterprise scale. What Yext does Yext delivers three core capabilities from one platform. Scout, Yext's visibility intelligence engine, analyzes 10 billion signals across four AI models and more than 12 million business locations. Every scan surfaces 150 visibility metrics across 20 competitors, down to the location level, so marketing leaders know exactly where they're losing and why — across both AI and traditional search. The Yext Knowledge Graph is the verified source of truth for every location in a brand's portfolio. Data agents maintain it automatically, connecting data across sources, verifying it at scale, and resolving inconsistencies before they reach a customer. When AI models generate responses about your brand, they pull from this verified record. Content generation agents create on-brand content across every channel from verified brand data: local pages, social posts and replies, review campaigns and responses, and email and SMS campaigns. Distribution agents syndicate that content and data in real time to LLMs, voice assistants, listings, maps, social and review platforms, and email — with no aggregator in between. What Yext pushes is what AI and search engines actually see and trust. Who it's for Yext is built for CMOs, SVPs, and VPs of marketing at multi-location enterprise brands in financial services, healthcare, retail, hospitality, and food. If your brand competes at the local level and needs to show up accurately and consistently across AI and traditional search, Yext is built for you. Why Yext Most platforms deliver insight or distribution, not both. Yext closes the loop — from competitive intelligence to verified data to agentic content creation and real-time distribution — in one system with no disconnected tools and no aggregator delays. Thousands of brands trust Yext, including top US banks, leading hospital systems, and the world's largest restaurant and retail chains. ## Yext Pros & Cons **What users like:** - Users appreciate the **ease of use** of Yext, with a welcoming interface and simple navigation that enhances their experience. (352 reviews) - Users find Yext exceptionally **helpful** for ensuring consistency and quick updates across multiple platforms in their business. (194 reviews) - Users value Yext's **centralized management** , simplifying the updating of business information across multiple platforms efficiently. (183 reviews) - Users commend Yext's **helpful customer support** , which excels in resolving issues and ensuring user satisfaction. (178 reviews) - Users value the **efficiency and speed** of Yext, appreciating its ability to manage business information seamlessly across platforms. (161 reviews) - Users love the **centralized dashboard** of Yext, simplifying management and ensuring consistent updates across all platforms. (148 reviews) - Easy Setup (144 reviews) - Intuitive (121 reviews) - Centralized Reviews (114 reviews) - Helpfulness (112 reviews) **What users dislike:** - Users often find Yext's interface **complex to navigate** , leading to a steep learning curve for new users. (99 reviews) - Users report a **steep learning curve** with Yext, though support and documentation help ease the transition. (81 reviews) - Users experience a **difficult learning curve** with Yext, finding navigation and edits challenging and confusing. (77 reviews) - Users find **difficult navigation** a challenge, especially due to overwhelming filters and confusing initial setups. (68 reviews) - Users find Yext's **limited features** frustrating, wishing for an iOS app and more customization options. (66 reviews) - Users find the **customer support lacking** , reporting unresponsiveness and frustration in resolving important issues. (64 reviews) - Users find **learning difficulty** in navigating Yext's complex features and reporting tools, especially for beginners. (55 reviews) - Missing Features (48 reviews) - Limited Customization (47 reviews) - Integration Issues (44 reviews) ## Yext Reviews ### 1. Love Yext **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Yext?** Yext is easy to use and very user friendly **What do you dislike about Yext?** I have no dislikes about it. It’s been easy to use **What problems is Yext solving and how is that benefiting you?** Promoting my school **Official Response from Yext Inc.:** > Thank you for the kind words! We're thrilled Yext has been easy to use and is helping you promote your school effectively. ### 2. YEXT is a great system **Rating:** 5.0/5.0 stars **Reviewed by:** Denise R. | Business Management Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Yext?** My company uses it for our listings in Google, it's super easy to use. **What do you dislike about Yext?** Support/helpdesk can take 24 hours to respond. **What problems is Yext solving and how is that benefiting you?** Yext is updating our toll free phone numbers for all of our offices in the Google Listing, that's over 300 offices so it saves me time in not having to do each office manually. **Official Response from Yext Inc.:** > Thank you for your positive feedback about Yext and how it has made managing your company's listings in Google easier. We apologize for the delay in our support response and are actively working to improve our response time. ### 3. Effortless Navigation Across Multiple Locations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Yext?** Easy to use and navigate, even with multiple locations **What do you dislike about Yext?** Was difficult at first to have it integrated for my specific job title due to technological things **What problems is Yext solving and how is that benefiting you?** Customer experience and understand the specific need of improvement for certain locations **Official Response from Yext Inc.:** > Thanks for the review! We're glad Yext helps you manage multiple locations with ease. Your feedback on setup is valuable — and we’re always working to support every role more smoothly. Great to hear Yext is helping improve customer experiences across locations. ### 4. Great Platform with Powerful Functionalities **Rating:** 4.5/5.0 stars **Reviewed by:** Jack Y. | Manager of Web Strategy, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Yext?** We transitioned from another listing and review generation platform and are very happy with Yext. After the initial implementation, we are enjoying the platform all the tools that it offer us for all of our locations and professionals. Support team is easy to get ahold via email and can usually resolve an issue quickly, or at least provide ETA from the publishers' side. I am on the platform daily and find it to be intuitive and simple to use for the first part. **What do you dislike about Yext?** Initial implementation took longer than expect, and there were promised and implicit features that turned out needed additional work or not readily available. It is also very important to start the work with a knowledgeable CSM to keep a constant line of communication to ensure our goals and needs are addressed. **What problems is Yext solving and how is that benefiting you?** We needed 1) expand the number of publishers our listing are going to and 2) a programmatic way to deploy review requesting and manage it in an intuitive platform. Yext met both after our initial onboarding and implementation. **Official Response from Yext Marketing:** > We appreciate your feedback and are pleased to hear that Yext has helped you expand your listings and manage review requests effectively. We will continue to work on providing a seamless experience for all our users. ### 5. Yext is a one stop shop for all your needs **Rating:** 5.0/5.0 stars **Reviewed by:** Matt T. | Sr. Manager of Field Operations, Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Yext?** The ablitly to make wide spread changes to multiple locations with one simple upload. The ease to make these changes and ablity to intergrate them with multiple platforms makes it a one stop shop. Customer support is top notch and extremly helpfull. **What do you dislike about Yext?** There really is no downside to using Yext. **What problems is Yext solving and how is that benefiting you?** Location management from phone numbers, hours of operation, reviews ect. **Official Response from Yext Marketing:** > Thank you for your positive feedback! We're thrilled that you find Yext to be a one-stop shop for your location management needs, and we're happy to hear that you've had a great experience with our customer support team. ### 6. Very intuitive platform with many capabilities **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew P. | Digital Virtual Engagement Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Yext?** The most helpful aspect of Yext is the ease of use, and the great costumer support. Whenever I have any issues or am having trouble the customer support is quick to give solutions or direct me in the right direction. **What do you dislike about Yext?** The analytics user interface could be improved. **What problems is Yext solving and how is that benefiting you?** Yext is helping to simplify website interface management. **Official Response from Yext Inc.:** > We're glad to hear that you find Yext intuitive and appreciate our customer support. We're constantly working to improve our platform, including the analytics user interface, so your feedback is valuable. Thank you for sharing your experience! ### 7. Yext is great for aggregating business locations. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Yext?** The Yext platform is instrumental at helping businesses be successful by ensuring their brand is displayed prominently among various highly trafficked sources on the internet. Managing local businesses is a tedious and arduous task and the Yext platform can make things significantly easier. **What do you dislike about Yext?** Yext out of the box analytics not as strong as I would have liked. Would be helpful for a all in integration between GBP and GSC to better understand local's impact to search. **What problems is Yext solving and how is that benefiting you?** Ensuring all our business locations are displayed prominently and consistently on the interwebs. **Official Response from Yext Inc.:** > Thank you for highlighting how Yext is solving the problem of ensuring business locations are displayed prominently and consistently. We're committed to providing solutions that benefit our users! ### 8. Yext provides clear insight **Rating:** 5.0/5.0 stars **Reviewed by:** Josh W. | Business Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Yext?** The data visualization is clear, insightful, and engaging. **What do you dislike about Yext?** Nothing so far. I haven't run into any issues. **What problems is Yext solving and how is that benefiting you?** Yext helps my role by providing clear, intuitive guided user interfaces for me to use in my demos. My clients enjoy how simple the tools are, which is great because I don't have a lot of support issues to solve. **Official Response from Yext Inc.:** > It's great to hear that Yext is helping you provide clear and intuitive tools for your clients. Thank you for sharing how Yext has benefited you! ### 9. Positive Review of Yext **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Yext?** I like that I can edit the website easily through the Yext portal. Additionally, the Yext support team is always available by phone or email if I need to reach them. **What do you dislike about Yext?** Sometimes it's frustrating that the updates don't happen automatically (for example, I have to wait to see a change reflected on the site). However, I realize this is probably due to compliance issues when working with a large enterprise. **What problems is Yext solving and how is that benefiting you?** Yext displays my team's contact information to clients and prospects. It also shares our bio and relevant articles that we'd like to share with the community. **Official Response from Yext Inc.:** > We're glad to hear that you find our portal easy to use and that our support team has been helpful for you. We understand the frustration with updates not happening automatically, and we appreciate your understanding of the compliance issues involved. We're committed to continuously improving our platform to provide a better experience for our users. ### 10. Easy to navigate and update any details. Love the functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Carl B. | Senior Trust Officer, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Yext?** It's easy to to make changes and navigate. Covers many areas that are relevant. Customer service has always been helpful with any questions. **What do you dislike about Yext?** I wouldn't say downsides but some of the linkage for the team websites need working. **What problems is Yext solving and how is that benefiting you?** Ability for customers to quickly find info on us. **Official Response from Yext Inc.:** > Thank you for sharing your positive experience with Yext! We're thrilled to hear that you find our platform easy to navigate and update. ### 11. I can manage my clinic's business details SO EASILY! **Rating:** 5.0/5.0 stars **Reviewed by:** Noelia H. | Clinic Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Yext?** I love being able to reply to my reviews, update clinic hours, etc. **What do you dislike about Yext?** I'd really appreciate it if the website navigation could be made more intuitive—it would help users find what they need more easily. **What problems is Yext solving and how is that benefiting you?** I contact clients in real time to obtain more information on how we can make their next visit better. **Official Response from Yext Inc.:** > Thank you for sharing what you like and dislike about Yext, Noelia, as we continuously work to improve our platform. We're happy to hear that you find it helpful for managing your clinic's business details. We'll take your suggestion for improving website navigation into account. ### 12. Yext have given us a massive boost in our organic search traffic **Rating:** 5.0/5.0 stars **Reviewed by:** Tony H. | Senior Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Yext?** Yext is an excellent platform, very configurable and allows us to keep on top of our SEO with a very lean internal team. Customer success and account team are available and help us to make best use of the platform and the implementation partner we used to integrate with the platform (Dentsu) were excellent. **What do you dislike about Yext?** No downsides as yet, I've found Yext to be a good partner **What problems is Yext solving and how is that benefiting you?** Yext allows us to manage our search listings from one central place, which means customers can see details about our menu, opening hours and info about our restaurants clearly in Google maps and other publishers. We were performing badly in local search, and migrating to Yext Pages has almost instantly given our organic traffic numbers a boost. The implementation process was very well managed, and our new restaurant pages are much more effective at driving customers to our main calls to action than before. **Official Response from Yext Marketing:** > We're thrilled to hear that Yext has had such a positive impact on your organic search traffic and that you find our platform configurable and supportive of your SEO efforts. We're also glad to hear that our customer success and account teams have been helpful, as well as your positive experience with our implementation partner, Dentsu. ### 13. Using Yext at SBOC **Rating:** 5.0/5.0 stars **Reviewed by:** Jason . | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Yext?** Easy to use and keeps all our entities well-organized, making them easy to update individually or collectively. **What do you dislike about Yext?** Their customer service feels like they try the minimum. **What problems is Yext solving and how is that benefiting you?** Lets our team manage several locations even with a smaller team. **Official Response from Yext Inc.:** > We appreciate your feedback about Yext. It's great to hear that our platform is helping your team manage multiple locations efficiently. We apologize for any shortcomings you've experienced with our customer service, and we're dedicated to addressing and improving in that area. ### 14. Yext great to use and user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** kalvin T. | Virtual Engagement Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Yext?** The simple layout of the platform, the modules are nice and easy to use. Preview feature is huge, before going live. **What do you dislike about Yext?** Need more modules/freedom to do more content. Adding a contact me button to everyone on the team. **What problems is Yext solving and how is that benefiting you?** They are making websites easier to use and make edits. The search from google is great, because google picks up my team. **Official Response from Yext Inc.:** > We're glad to hear that you find Yext user-friendly and appreciate the simple layout and preview feature. We are continuously working to improve our platform and will take your feedback about adding more modules and content freedom into consideration. ### 15. A robust digital presence management platform thats helps maintain consistent, accurate information. **Rating:** 3.5/5.0 stars **Reviewed by:** Benjamin J. | SEO Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Yext?** Yext makes it easier for customers to find businesses. **What do you dislike about Yext?** It takes time to adjust to the platform. **What problems is Yext solving and how is that benefiting you?** We have multiple locations seeking consistent online representation. **Official Response from Yext Inc.:** > We appreciate your feedback about Yext making it easier for customers to find businesses. We understand that adjusting to a new platform can be a challenge, but we're dedicated to providing the necessary training and support to help you succeed through our training hub at hitchhikers.yext.com. ### 16. Lightning-Fast Response from Associates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Yext?** Associates respond very fast to any questions **What do you dislike about Yext?** Sometime it can take a while to get something figured out **What problems is Yext solving and how is that benefiting you?** It is showing a platform where clients can see advisors profiles and team memebrs easily **Official Response from Yext Inc.:** > Thank you for the positive feedback! ### 17. Efficient and Reliable Digital Presence Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Yext?** Yext makes it easy to manage accurate, consistent business information across all major platforms from one dashboard. It saves us time, improves visibility, and ensures our customers always get the right info—no matter where they find us. A great tool for any multi-location brand! **What do you dislike about Yext?** I have not personally experienced any issues with Yext. **What problems is Yext solving and how is that benefiting you?** timesaving, ease of use **Official Response from Yext Inc.:** > We appreciate your review and are happy to hear that Yext has been a great tool for your brand, making it easy to ensure accurate information for your customers! ### 18. Yext is Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Yext?** Yext is allowing us to keep our listing information consistent across 100s of locations. **What do you dislike about Yext?** The platform has taken a while to get up and running, but most of that is due to publisher limitations. **What problems is Yext solving and how is that benefiting you?** Yext allows us to keep our listing information consistent across thousands of listings by keeping one source of truth. **Official Response from Yext Inc.:** > We're glad to hear that Yext is helping you keep your listing information consistent across multiple locations. Thank you for sharing your positive experience! ### 19. User friendly and saves time updating business details **Rating:** 4.5/5.0 stars **Reviewed by:** Stuart N. | Owner operator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Yext?** It’s great not having to visit 5 different sites to update store hours. **What do you dislike about Yext?** Not much is bad. Mobile version could be slightly better designed for small screens. **What problems is Yext solving and how is that benefiting you?** It helps keep my business information up to date on multiple platforms. **Official Response from Yext Inc.:** > We're happy to hear that Yext is helping you keep your business information up to date across multiple platforms. Thank you for sharing your experience! ### 20. essential to any business out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica R. | Digital Account Executive, Broadcast Media, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Yext?** Yext makes it easy to keep all of your listings in one place. I would highly recommend this for any business out there as a foundational necessity for their business' online image. **What do you dislike about Yext?** nothing, I highly recommend it to every business **What problems is Yext solving and how is that benefiting you?** making sure business information stays up to date and consistent across all platforms **Official Response from Yext Inc.:** > We're pleased to hear that Yext is making it easy for you to manage all your listings in one place! Thank you for sharing your experience with us, Jessica! ### 21. Yext Review **Rating:** 3.5/5.0 stars **Reviewed by:** Dallas A. | Client Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Yext?** Transitioning from old platform to new one was straightforward and simple. Easy to input edits to site. Customer support was helpful. **What do you dislike about Yext?** Nothing major. More customization options would be nice. **What problems is Yext solving and how is that benefiting you?** It makes it easy to promote our team/advisors in a way that maintains compliance standards. **Official Response from Yext Inc.:** > We're glad to hear that transitioning to our platform was straightforward and that you found it easy to input edits to your site. We appreciate your feedback about the customer support. ### 22. Happy with it **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Yext?** I like the ability to upload details for my team and my business to communicate with our potential customers. **What do you dislike about Yext?** The platform is not as user friendly as I'd like it to be. **What problems is Yext solving and how is that benefiting you?** Getting information to our customers about our hours, team member bio/photos. **Official Response from Yext Inc.:** > It's great to hear that Yext is helping you provide important information to your customers about your hours and team members. We're committed to helping businesses like yours succeed! ### 23. Yext Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Yext?** Showing me popular posts that others are using. **What do you dislike about Yext?** There is not much to dislike about yext. **What problems is Yext solving and how is that benefiting you?** It allows me to post on a scheduled basis without me having to cconstantly post myself **Official Response from Yext Inc.:** > Thank you for sharing what you like best about Yext. We appreciate your positive feedback! ### 24. CX Approved for Review Responses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Yext?** It's super easy to respond to all reviews coming in from different platforms. Loving the addition of Ai responses to make it easier! **What do you dislike about Yext?** I would love if the reporting could be a bit more personalized. It would also be great to be able to see the pictures attached to a review within Yext instead of having to go into the native platform the review was left in. **What problems is Yext solving and how is that benefiting you?** It's made it very easy for the CX team to respond to all reviews, both negative and positive, in one place and in a very timely manner. **Official Response from Yext Inc.:** > We're glad to hear that you find it super easy to respond to reviews and are enjoying the addition of AI responses. We're constantly working on improving our reporting features, and we appreciate your feedback on wanting more personalized reporting. We'll definitely take your suggestion about viewing attached pictures into consideration for future updates. We appreciate you taking the time to share your thoughts. ### 25. Digital Marketing Specialist **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Yext?** Responsiveness of our partnership representative, easy to use platform, and helpful/kind e-support. **What do you dislike about Yext?** Overcomplication of e-support instructions, sometimes. Email threads that come in from support aren't connected in my inbox, making it hard to keep track of the status/conversation of a ticket. **What problems is Yext solving and how is that benefiting you?** Staying up to date on our local listings platforms and finding ways to improve them. **Official Response from Yext Inc.:** > We're glad to hear that you appreciate the responsiveness of your Yext representative and find our platform easy to use. We apologize for any inconvenience caused by overcomplicated e-support instructions and disconnected email threads. We will work on improving these aspects to provide a better experience for you. ### 26. Consolidated all reviews in 1 area **Rating:** 5.0/5.0 stars **Reviewed by:** Hamza s. | Senior Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Yext?** Its ease of integration and the quality of the data being reported **What do you dislike about Yext?** I would like for there to be a better way to know the reviewer so we can have some form of outreach **What problems is Yext solving and how is that benefiting you?** It allows us to see all of our google reviews in 1 location **Official Response from Yext Inc.:** > We're glad to hear that you appreciate the ease of integration and the quality of the data provided by Yext. Thanks for your feedback, Hamza! ### 27. A good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar M. | Agency Owner - President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Yext?** I am able to make changes with little effort, and they are always timely. **What do you dislike about Yext?** Gaining access can be more friendly, this may be our own organization issue. **What problems is Yext solving and how is that benefiting you?** helps me manage my social media **Official Response from Yext Inc.:** > Thank you for sharing your positive experience with Yext. We're committed to providing a user-friendly platform and will take your feedback into consideration. We're pleased to hear that Yext is helping you effectively manage your social media. ### 28. All my listings in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Yext?** Yext makes it so easy to make sure all of our listings are consistent and easy to update. It saves me time and effort! Bonus: The customer support is so fast and helpful. **What do you dislike about Yext?** I wish I could turn off some sections in our listing intakes. It would make it easier to focus on the content we need to update instead of scrolling through the long page of options to fill out. **What problems is Yext solving and how is that benefiting you?** Making it easy to manage all of our location listings and reviews in one spot saving us time and effort. **Official Response from Yext Inc.:** > We're happy to hear that Yext has been able to provide you with a seamless way to ensure consistent and easy updates to your listings. Your feedback about the listing intake process is valuable to us, and we will take it into account as we continue to enhance our platform. ### 29. One spot to see it all **Rating:** 4.0/5.0 stars **Reviewed by:** Adam B. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Yext?** Yext offers a single location to view most if not all of the data you might be looking for regarding your online presence. We have used the customer support and it was outstanding. The gentleman I spoke with answered all of my questions and helped get us set up for monthly analysis reports to be emailed to myself and marketing specialist. **What do you dislike about Yext?** It can be a bit intimidating to use initially because of the broad capabilities the platform offers. **What problems is Yext solving and how is that benefiting you?** Yext provides a one stop shop centralizing all online data analytics for review and optimization. **Official Response from Yext Inc.:** > We're thrilled to hear that our customer support team provided outstanding service and helped you set up monthly analysis reports. Your feedback is valuable to us, and we appreciate your business. ### 30. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jose Pedro C. | Market Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Yext?** Easy to use and very simple. This is my first time using it and love it. **What do you dislike about Yext?** I live everything about it. I dont think it needs a change. **What problems is Yext solving and how is that benefiting you?** Simple to reply to to comments. **Official Response from Yext Inc.:** > Thank you for the kind words! We're glad to hear that you're enjoying your first experience with Yext. ### 31. Yext helps us with our Google reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Lianne F. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Yext?** Yext is very quick with responding to reviews and emailing me about ones I need to adress right away. Yext is helpful and efficient. **What do you dislike about Yext?** I do not really have anything negative to say about Yext. **What problems is Yext solving and how is that benefiting you?** Yext helps manage our Google reviews. **Official Response from Yext Inc.:** > We're glad to hear that you find Yext quick and efficient in responding to reviews and addressing your needs. Thank you for your positive feedback, Lianne! ### 32. Great experience and friendly support **Rating:** 4.0/5.0 stars **Reviewed by:** Anya B. | Vice President, Corporate Operations and Compliance , Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Yext?** I like being able to view all of our franchisees actions as well as reviews and profiles in one place. **What do you dislike about Yext?** To me, some of the functionality is not super intuitive. Luckily the support has been great and my questions are answered effectively. **What problems is Yext solving and how is that benefiting you?** We are a franchise brand so we are able to see that all of our brands and locations are following our SOPs and are engaging their consumer. **Official Response from Yext Inc.:** > We're thrilled to hear that you've had a great experience with our support team! We appreciate your feedback about the functionality and will continue to work on making it more intuitive for our users. ### 33. Good Tool, Needs More Responsive Employees **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Yext?** This tool makes it very easy for our business to stay organized with numerous location listings on Google. The label piece is especially helpful as we group different brands. The interface is also very simple to understand. **What do you dislike about Yext?** It's difficult to get support and we've gone through several reps. I wish they were more responsive without having to bring in our agency to get a response. Customer service also speaks to us like they would a developer and it can be difficult to follow if that isn't your role. **What problems is Yext solving and how is that benefiting you?** We needed a better way to manage our google business listings and responses to reviews. This helps us interact better with our customers and ensure that we're crafting quality responses in a timely manner. **Official Response from Yext Inc.:** > Thank you for your feedback. We're pleased to hear that you find Yext's interface and label feature helpful for organizing your location listings. We apologize for the challenges you've experienced with our support team and will work to improve the responsiveness and communication style of our representatives. ### 34. Super easy website building! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Yext?** user friendly, customer support was on top of it when i had a question! **What do you dislike about Yext?** nothing at all, its super easy to use. not a huge fan of the prefilled options but i think that was the companies decision. **What problems is Yext solving and how is that benefiting you?** managing and keeping my website active without me having to do much. **Official Response from Yext Inc.:** > We're so happy to hear that Yext is helping you manage your website with ease. We appreciate your kind words about our customer support and will take note of your feedback on the prefilled options for future improvements. ### 35. I have very little experience and need to be trained. **Rating:** 2.5/5.0 stars **Reviewed by:** linda z. | VP of Mortgage Lending, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Yext?** Everything is in one place. Should be simple to use. **What do you dislike about Yext?** I don't know enough about it and would like one on one training and a training guide. **What problems is Yext solving and how is that benefiting you?** Well, I am hoping it will help me solve understanding the flow of things and when I should update information. **Official Response from Yext Inc.:** > We appreciate your feedback and understand the importance of training. Our Hitchhikers Training hub contains all of the product, industry, and process training needed to start making successful search experiences. You can explore our tracks and curriculums at hitchhikers.yext.com/training. ### 36. So far, so good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Yext?** For me, the best part about Yext is the integrations into Google Business Profiles and the ability to auto generate responses via AI to written reviews. **What do you dislike about Yext?** Customer service to migrate my account has been sub-par and took much longer than expected. **What problems is Yext solving and how is that benefiting you?** It is helping to keep all our locations in one centralized place. **Official Response from Yext Inc.:** > Thank you for sharing what you value most about Yext. We're sorry to hear about the challenges during your account migration and understand how important a smooth transition is. We appreciate your patience and will work to improve this experience. ### 37. YEXT has been Great **Rating:** 4.0/5.0 stars **Reviewed by:** Devin B. | Managing Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Yext?** I like how quickly they report any and all of the reviews via yelp, google, etc... Very user friendly as well. **What do you dislike about Yext?** There is nothing that comes to mind when it comes to dislikes. **What problems is Yext solving and how is that benefiting you?** It is helping us track all of our reviews. That is the primary function that I use YEXT for. **Official Response from Yext Inc.:** > We're glad to hear that you find our review reporting and user interface helpful! Thank you for sharing your feedback with us, Devin! ### 38. very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Yext?** it updates real time, and you can see your response as well as the one who left the review **What do you dislike about Yext?** I have not had a bad experience so nothing to dislike at the moment. **What problems is Yext solving and how is that benefiting you?** google review responses and knowing how to improve our customer care. **Official Response from Yext Inc.:** > We're thrilled to hear that you are benefiting from Yext's real-time updates and response visibility. Thank you for your feedback and for choosing Yext for your customer care needs! ### 39. Great review service **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Yext?** It a great way to make sure you can interact with the customers who leave a review. **What do you dislike about Yext?** I like everything about the platform. its been helpful. **What problems is Yext solving and how is that benefiting you?** No problems a the moment. **Official Response from Yext Inc.:** > Thank you for your positive review! We're happy to hear that you find Yext helpful for interacting with your customers and that you have no current problems with the platform. ### 40. Use Yext for best results! **Rating:** 5.0/5.0 stars **Reviewed by:** Robert P. | Missions committee member, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Yext?** Yext is able to generate social media, listings, AI, data and many other options for your business. It's simple and easy to use. It allows you to have a digital presence which is consistent and accurate. I would highly recommend trying Yext with your next project. **What do you dislike about Yext?** I haven't found any problems or concerns with Yext. **What problems is Yext solving and how is that benefiting you?** Yext makes our social media presence smooth and easy to use. **Official Response from Yext Inc.:** > Thank you for the positive feedback! We're glad to hear that Yext is helping you maintain a consistent and accurate digital presence! ### 41. Decent Website Editor **Rating:** 3.0/5.0 stars **Reviewed by:** Lauren W. | Wealth Management Associate, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Yext?** User interface is good, Yext is easy to navigate. **What do you dislike about Yext?** Missing some basic functionalities; also takes a very long time to load 'preview' pages. **What problems is Yext solving and how is that benefiting you?** Efficient way to promote businesses. **Official Response from Yext Inc.:** > We're pleased that you find our user interface easy to navigate. We understand your frustration with the missing functionalities and the slow loading of preview pages. Your feedback is important to us as we strive to improve the Yext experience. Thank you for using Yext as an efficient way to promote your business. ### 42. Very User Friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Yext?** Yext makes it very easy to have a personalized social media profile without having to put too much time into creating the profile. **What do you dislike about Yext?** No fault to Yext, I just haven't heard of them before my first experience with them. **What problems is Yext solving and how is that benefiting you?** Yext is helping maintain an online presence for my business. **Official Response from Yext Inc.:** > We're glad to hear that you find Yext user-friendly and helpful for maintaining your business's online presence. Thank you for sharing your positive experience! ### 43. Yext is very useful **Rating:** 4.5/5.0 stars **Reviewed by:** patrick S. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Yext?** I can find all my reviews all in one place and its super easy to use. **What do you dislike about Yext?** I don't have anything Yext is very easy to use and helpful tool **What problems is Yext solving and how is that benefiting you?** It is putting all my reviews in one spot and making it easy. **Official Response from Yext Inc.:** > We appreciate your feedback and are pleased to hear that Yext is solving the problem of consolidating reviews for you! ### 44. Great Exerpience **Rating:** 5.0/5.0 stars **Reviewed by:** Emily M. | Client Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Yext?** They are so helpful and knowledge. Willing to think outside of the box to solve problems and truly help find solutions **What do you dislike about Yext?** Formatting can be challenging, but some of that is the banking regulations. **What problems is Yext solving and how is that benefiting you?** They are great for education on site set up and updates! **Official Response from Yext Inc.:** > Emily, thank you for highlighting how Yext has been beneficial for education on site set up and updates. We're committed to providing valuable solutions for our customers! ### 45. Great way to display results **Rating:** 5.0/5.0 stars **Reviewed by:** Javier S. | General manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Yext?** I like how user friendly it is and detailed reports to gather information how my business is doing **What do you dislike about Yext?** Sometimes mobile log in lags a little for viewing scores **What problems is Yext solving and how is that benefiting you?** Knowing what aspect of my business needs improvement. Could be customer focus or order accuracy to better help my customers **Official Response from Yext Inc.:** > Thank you for your review! We're pleased to hear that Yext is helping you identify areas for improvement in your business. We'll address the mobile login lag to ensure a smoother experience for you. ### 46. Yext is very user friendly, and allows for the creation and management of well built websites. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Yext?** My favorite part about Yext is that it is simple to use. The display and interface is clean, and tabs/edits are easy to make. The yext support team is also very helpful, and are usually very responsive to inquiries and issues. **What do you dislike about Yext?** The only part I dislike about Yext is the inability to 'save' drafts of tabs, or have your progress save while you are making edits. Across the board, your work being lost due to internet issues or exiting the tab by accident seem to happen often. **What problems is Yext solving and how is that benefiting you?** Yext is solving the length of time it takes to build out a custom website. It allows you to make changes, add resources, and get a website onboarded efficiently and effectively. **Official Response from Yext Inc.:** > Thank you for your feedback! We appreciate your positive comments about Yext's clean interface and the helpfulness of our support team. We understand your concern about the inability to save drafts, and we are continuously working to improve the user experience. Thank you for bringing this to our attention. ### 47. Great~ **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas B. | Financial Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Yext?** The website is very easy to intergrade and maneuver in. **What do you dislike about Yext?** Sometimes it takes a while to get approval updates. **What problems is Yext solving and how is that benefiting you?** It's helping clients find my information **Official Response from Yext Inc.:** > We're glad to hear that you find our website easy to use and navigate! Thank you for the positive review, Thomas! ### 48. Love Yext!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Nina B. | Area Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Yext?** All in one place!!! How cool is it to see all google reviews for multiple locations we manage!!!A dream come true for all multiunit managers!! **What do you dislike about Yext?** Yext is a perfect solution when managing multiple locations. **What problems is Yext solving and how is that benefiting you?** Seeing results for multiple locations on one page is so amazing!! **Official Response from Yext Inc.:** > Thank you for the positive feedback, Nina! We're glad to hear that Yext is helping you efficiently manage Google reviews for the multiple locations you manage! ### 49. Friendly service **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Yext?** The company I work for recently moved to Yext for their individual and team websites. When needing to update content, the customer service team was able to identify a problem on their side that was keeping the site from updating. They were very friendly and eager to help solve the problem on the spot. **What do you dislike about Yext?** My team has had trouble updating their individual and team websites. I found I was not able to update multiple things at once, and instead, needed to wait until one update was approved before moving on to the next. **What problems is Yext solving and how is that benefiting you?** Yext helps my team manage their individual and team websites. **Official Response from Yext Inc.:** > Thank you for your kind words about our staff members and the ease of using Yext for updates. We appreciate your feedback about the available edits and will take it into consideration for future improvements. We're glad to hear that Yext is helping to create an engaging platform for your clients. ### 50. A good tool for GMB Basics **Rating:** 3.5/5.0 stars **Reviewed by:** Stephanie M. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Yext?** I enjoy the fact that I can schedule GMB posts in advance! It's also nice to see all the reviews for multiple GMB profiles in one spot. **What do you dislike about Yext?** When sorting reviews by "Response" it automatically sorts the reviews in a non-chronological order and it makes it very difficult to find and respond to the most recent reviews first in the tab you would assume would be ideal to do so. **What problems is Yext solving and how is that benefiting you?** It allows me to post across multiple GMB profiles at once and also schedule them in advance. **Official Response from Yext Inc.:** > Thank you for sharing what you like about Yext, such as the scheduling of GMB posts and centralized review management. We understand your frustration with the sorting feature and will take this into account for future improvements. ## Yext Discussions - [BING connection.](https://www.g2.com/discussions/bing-connection) - 1 comment, 1 upvote - [What does Yext do?](https://www.g2.com/discussions/what-does-yext-do) - 3 comments - [Is YEXT worth the cost?](https://www.g2.com/discussions/is-yext-worth-the-cost) - 4 comments - [What is YEXT used for?](https://www.g2.com/discussions/what-is-yext-used-for) - 2 comments - [View Yext pricing details and edition comparison](https://www.g2.com/products/yext/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+22%3A47%3A23+-0500&secure%5Bsession_id%5D=d1fd2d77-220b-4a90-83e9-87f1fe3cb3e4&secure%5Btoken%5D=e1e7ec3edde85fc3b024fce1f08ba311673efe25e57000af83c0867c488a7dd7&format=llm_user) ## Yext Integrations - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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[LeadManager](https://www.g2.com/products/lead-manager-leadmanager/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [Salsify](https://www.g2.com/products/salsify-salsify/reviews) - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Yext Features **Monitoring** - Digital Media Monitoring - Compliance Monitoring - Social Media Monitoring **Business Tools** - Bulk Uploading - CMS Agnostic - CMS Specific - Traffic Analytics - Customer Analytics **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Local Search Optimization** - Rank Tracking - Online Listings - Google My Business - Reputation Management - Social Media - Dashboards and Reporting **SEO Auditing & Monitoring** - SEO Alerting - SEO Auditing - SEO Change Tracking - Technical SEO **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Compatibility** - Federated Search - File Types - Global Language Support **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library **Data collection** - Natural Language Processing (NLP) - Data Sources - Custom Research Sources - Lead Enrichment - Advanced Data Collection **Policy Management - Digital Communications Governance** - Communications Policies Enforcement And Tracking - Customizable Policy Templates **AI Visibility & Tracking** - AI Mention Tracking - AI Search Ranking Insights **Agentic AI - SEO Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Performance Optimization & Learning - AI Marketing Agents** - Send-Time Optimization - Autonomous A/B Testing **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Knowledge Base** - Q & A - Link Sharing - Searchable **Administration** - User, Role, and Access Management - Policies and Controls - Security - Reporting **Customer Tools** - Location Listing - Product and Category Filters - Mobile Support - Automatic Geolocation **Performance** - Real-Time Updates - Analytics **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **SEO Content & Rankings** - Link Building - Keyword Research - SERP Rank Tracking - Localization - Content Insights **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Highlighting - Natural Language **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - SEO **Segment Trending** - Web - Social - Benchmarks - Finance **Surveillance - Digital Communications Governance** - Real-Time Monitoring Of Digital Communications Channels - Alert System To Identify And Address Violation Of Policies **Sentiment & Brand Analysis** - AI Sentiment Monitoring - AI Hallucination Detection **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search **Autonomous Campaign Orchestration - AI Marketing Agents ** - End-to-End Campaign Execution - Goal-Based Campaign Planning - Cross-Channel Orchestration - Conversational Campaign Setup - Real-Time Campaign Adaptation **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Security** - Verification - Role-Based Permission - Public vs Private **Standards** - Brand Design Consistency - SEO Standards - Internationalization - Web Accessibility **SEO Reporting** - Competitor Analysis - Data Visualization - Custom Reports - White Label **Functionality** - Personalization - Search Analytics - Integrations **Integrations** - E-Commerce Integration - Email Marketing Integration - Domain Integration **Analysis** - Custom Dashboards - Reports - Integrations **Analytics and Reporting - Digital Communications Governance** - Tools To Analyze Communication Trends And Patterns - Compliance Metrics **Competitive Benchmarking** - Industry AI Sentiment Benchmarking - Competitor AI Presence Comparison **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **AI Content Generation - AI Marketing Agents ** - Dynamic Content Optimization - AI Copy Generation - Personalized Content Creation **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Platform** - Search - User, Role, And Access Management - Mobile User Support - Alerts - Collaboration - Compliance **Generative AI** - AI Text Generation - AI Text Summarization **Compliance Management - Digital Communications Governance** - Legal Requirements - Regulations Change Updates **AI Content Optimization** - Semantic Optimization for AI Models - AI-Driven Content Recommendations **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Digital Governance** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Audience Intelligence & Segmentation - AI Marketing Agents ** - Lookalike Audience Modeling - Behavioral Triggering - Predictive Audience Segmentation **In-House Management** - Employee Performance - Team Workflow **Communication** - Social Features - Tagging - Upload - Comments **Generative AI** - AI Text Generation **Reporting & Alerts** - Real-Time AI Mention Alerts - AI Visibility Reporting **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms **Integrations & Data Connectivity - AI Marketing Agents ** - Event & Data Ingestion - CRM & CDP Integration **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Yext Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,037 reviews) - [Uberall](https://www.g2.com/products/uberall-2024-01-10/reviews) - 4.4/5.0 (235 reviews) - [SOCi](https://www.g2.com/products/soci/reviews) - 4.5/5.0 (4,487 reviews)