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YetiForce CRM Reviews & Product Details

Eduardo A.
EA
Owner - VP
Management Consulting
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about YetiForce CRM?

Flexibility, full of features you have to pay for other competitors. It is fast and very well developed. It is good to have it integrated with Softaculous for ease to install, backups, etc. Widgets are very nice to sight ans useful too. Recently, the comnay has added some new modules which are near to conver Yetyforce from a maerely CRM to a complete ERP. Integratio with email cliente is very usful also. Yhe internal chat service is very nice to have, as well as the comments you can reply and have a conversation, all within the CRM. I recommend Yetiforce for any size of company and complemen the lack of the Reports with the use of some BI application like Power BI or Excel itself. It is good to know that almost all mai languages ar full supported by the system. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

Lack of documentation, even in English language. I latest versions the lack of a Reports Module. It was very good and useful until the company discuntinue it in version 4.4. In version 5.1 there is no Reports Module either. Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

Consider it is almost a perfect CRM, only fails in lack of good documentation and a Reports Module. Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

Implemeting YetiForce in my own small company. For free as it is, at this moments, the benefits are a lot. I am implemting it in a goverment administration office too. The level of acceptance from the user is very high. Review collected by and hosted on G2.com.

Response from Katarzyna Ulichnowska of YetiForce CRM

Thank you for taking the time to review our software. We are aware of the fact that we still lack the documentation but we do our best to support users at GitHub.

YetiForce CRM Overview

What is YetiForce CRM?

YetiForce is a multidimensional CRM application that gathers all information related to sales, marketing, projects, support, human resources, bookkeeping, warehouses and many more. Originally forked from Vtiger, YetiForce evolved into an independent, truly open source and always free-to-use project, that constantly develops and strives to become the most advanced and versatile CRM system. YetiForce is equipped with over 100 configuration panels, so the system becomes very flexible and can be easily tailored to any business profile. In 2017, YetiForceCRM was named #1 Most Affordable CRM Software in Capterra's ranking. There were more than 500 different CRM applications listed, but YetiForce was chosen as the Number 1. In 2018, the YetiForce company won the "Supplier of the year 2017" title in the IT category in the PROCON Awards competition.

YetiForce CRM Details
Languages Supported
Bulgarian, German, Greek, English, French, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Turkish
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Product Description

Yetiforce helps companies best utilize free professional opensource CRM to lower costs and improve performance throughout the entire communication structure.

How do you position yourself against your competitors?

YetiForce CRM offers a complete and affordable customer relationship management (CRM) business solution that helps each type of business succeded. With YetiForce CRM, you get powerful CRM software delivered in the cloud, hosted, or on premises.

Our open source CRM software is founded on three core principles: complexity of tools for business of any size, scalability, and software free of charge. It means that you pay only for hosting (if you need one), technical support, or for your individual customization. We do offer as complex CRM as our the biggest competitors for significantly less money.
Affordability means no cost for each user in your organisation. You can start with a free trial and decide if we're right for your company.

With over 25 000 users worldwide, 10+ language versions, and 80+ modules we offer great product for less money than our competitors.


Seller Details
Seller
YetiForce
Year Founded
2014
HQ Location
Warszawa, Woj. mazowieckie
Twitter
@YetiForceEN
746 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®

Verified User
G
Overview Provided by:

Recent YetiForce CRM Reviews

AJ
Amenda J.Enterprise (> 1000 emp.)
4.5 out of 5
"This application checks the data, server, and provides security without any complaints."
YetiForce CRM is a collaborating tool to my system with budget management strategies the way I like to do. There are no complications in installing...
Leandro S.
LS
Leandro S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Cost-effective tool for PyME companies"
I like the friendly interface to the end-user to load and manage data of PyME companies.
John A.
JA
John A.Mid-Market (51-1000 emp.)
4.0 out of 5
"One of the most complete CRM that I have been able to adapt to my business."
I really like to have this system, since it is very useful and versatile, despite being a free and free software, it has become an important tool f...
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0 people requested security information

YetiForce CRM Media

YetiForce CRM Demo - Awards won by YetiForce
Awards won by YetiForce
YetiForce CRM Demo - Dashboard
Widgets in dashboard
YetiForce CRM Demo - Accounts
the Accounts module
YetiForce CRM Demo - MultiImage function
MultiImage
YetiForce CRM Demo - Map
Map
YetiForce CRM Demo - Calendar
The Calendar module
Answer a few questions to help the YetiForce CRM community
Have you used YetiForce CRM before?
Yes

50 out of 51 Total Reviews for YetiForce CRM

4.4 out of 5
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Overall Review Sentiment for YetiForce CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AJ
Digital Marketing Executive
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about YetiForce CRM?

YetiForce CRM is a collaborating tool to my system with budget management strategies the way I like to do. There are no complications in installing this application people like it milestone tracking to trace the time and budget detail from start to end. This application is the best portal to clients for communication and collaborating with other companies as well. The best software to draw Gantt charts the way I like to do so, this application is a fully authenticated tool to cover the business promotions to the next grade. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

This application is a good source of project tracking and launching in the market but, it creates a mess sometimes by overloading the projects at the same time. Thus, there should be separate keys to queue the projects and present one by one. The internet is very important for its installation because a quality coverage can make your life easy. Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

Yeti Force is a powerful tool to communicate the clients on our demands so, we can say this application is the best tool to comprehend with all business detail on any forum. Nothing can block it from building good quality schemes for implementation because we are extremely affected by its innovative ideas and tasks. This software entitles the project with powerful planning and helps to promote the tasks within the system. Hence, good software with all positive effects of business approach. Review collected by and hosted on G2.com.

John A.
JA
Sales Representative
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about YetiForce CRM?

I really like to have this system, since it is very useful and versatile, despite being a free and free software, it has become an important tool for my business with nothing to envy to the competition that are paid. I like the possibility of being able to make backups and to be able to integrate it with other applications.

Something that I love about this system is that it allows me to use it and be able to count on its reports from wherever I am, since it is based on the cloud, I really like its interface, since it makes it very friendly and easy to use . Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

It is a very complete CRM but the amount of tools that are integrated are somewhat complex to understand for users who have no experience with this type of software, should give more complete instructions. Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

Without a doubt, I recommend YetiForce because it is able to provide an excellent service despite being a free system, yeti test at no cost, and you will see what this new program can do. Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

Thanks to this system we have been able to improve the visual and at the same time to know first hand the strengths and weaknesses of our marketing campaigns, we have also been able to customize some functions according to our needs. This system has also allowed us to know the number of interactions of potential customers with our websites. It also allows us to measure a little the management of our sales team and their interaction with each client.

Implement YetiForce in my own small business. For free, at this time, the benefits are many. I am implementing it in a government administration office as well. The level of acceptance by the user is very high. Review collected by and hosted on G2.com.

Dimitris A.
DA
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about YetiForce CRM?

Its UI is one of the best I have seen. It needs some more optimization but it is very good. It has most of the things you want from a crm and everything is connected. For example A ticket is associated with a service contract and an account. You create mails, tasks for this ticket and so on. Very good Integration with Caldav and CardDav. The github issues is the best way of solving most of your problems with the crm. There are a lot of good guys there who are willing to help. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

Poor documentation is the one thing that will make everyone select another crm. Besides the basic installation , the documentation is very poor. No proper documentation for configuring the modules or the integration of the crontab and certainly no documentation for using the crm.

Also there should be an organized way for the users to raise money for new modules and integrations.

There should be a better reporting tool for the creation of reports, dashboards Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

A very good choice for an open source crm and it has potential. Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

Mostly Ticket management , toDo and calendar issues.

The integration with Caldav and Cardav helped me to overcome duplication of records.

Also I have a total view of the customer service contracts and by using more modules in the future I think It will give our company a 360 degree view of our customers. Review collected by and hosted on G2.com.

Response from Paulina W of YetiForce CRM

Thanks a lot for your feedback. We’re aware that the documentation is incomplete and we do our best to gradually update it. As far as ways for community members to raise money for certain features are concerned, we recently launched our Open Collective profile, more details will soon be posted on our social media.

Dariusz M.
DM
COO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about YetiForce CRM?

There is no doubt. Yeti is excellent tool because of price :) The system has almost all functionalities needed to start business oriented on customers. Interface is easy with no unnecessary fountains. I'm interested to send invoices directly from Yeti, but first there is a need to configure it in the best way. It is good idea to share Yeti with our customers to let them access directly to our infoline via chat. In the next steps we are going to integrate Yeti with our API to have access to our different systems, that can configure and manage our customers. When we finish it will be even more powerful tool than we have now. I will keep my fingers crossed for further Yeti development :) Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

The biggest problem is lack of documentation. There are some suggestions on webpage, but to often we need to wonder what authors have thought designing some processes in that way. We installed Yeti on Windows server and probably it causes some problems that we have to solve Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

Be patient during setup and configuration. If everything works fine - you have very powerful tool to manage your customers Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

I started to move lots of notces and descriptions from different systems (outlook, excel, notepad, evernote) to one place. And I'm sure, if I am able to solve all configuration problem , Yeti starts to be the best place to manage our customers Review collected by and hosted on G2.com.

Response from Paulina W of YetiForce CRM

Thank you very much for your review. We realize the documentation is incomplete and we gradually add new articles but it's going to take some time.

Thanks for being a part of our awesome community!

PM
Consultor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about YetiForce CRM?

The work done from VTIGER deserves our congratulations.

The product passes trust to the administrator and end user.

We identify fluids in the interface and a very good care in protecting the information. The product transmits security to the administrator and end user.

The flexibility in customizing processes Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

which we do not like.

Processing requirements are high. The nonexistence of the reporting module. Several visualization parameters should be in parametres. The User Portal module is difficult to implement due to lack of documentation. In general the documentation is incipient. Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

YetiForce is a built-in CRM solution and has been evolving in its goals. This brings security to companies that need a robust, easy-to-use solution. Aside from this the possibility of free use or contracting Yetiforce itself as a hosting is a good sign in terms of security. Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

Processing requirements are high. The nonexistence of the reporting module. Several visualization parameters should be in parametres. The User Portal module is difficult to implement due to lack of documentation. In general the documentation is incipient. Review collected by and hosted on G2.com.

RC
Technical Division Chief
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about YetiForce CRM?

His easy use and customization fitting on the existing process leading making it easily accepted and implemented in the company culture. Being accepted and used fastly for both new and old staff.

Clear logistic chain and synergies on the interactions of the sales force and support staff, implemented by the using of workflows, that digitally mimic the internal pre-existing process.

Clever management of the history of interactions with customers, (essential on consultative sales) adding the calls, Emails, interactions and documents not only from salesman but also of support and consulting staff. enabling the understanding of a sales process from all the interested parties.

The generation of pdf documents is a very powerful and useful tool. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

Lack of user and administrative documentation, the actual one is incipient, outdated and incomplete. That leads to a hard learning path. Additionally, the in-house team has to write the documentation for the end users.

The Spanish translation is incomplete, but I'm actively collaborating on crowdin to review and finish it. Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

We plan to integrate Yetiforce to our website on the future, when the implementation be finished Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

Efficient holistic management of the marketing process, that involve the ecosystem of suppliers, leads, customers, sales force and all the environment with his asynchronous relations and interactions. This leads to a more dynamic interaction on all the marketing ecosystem.

On our trial, the customers the clients who are part of the test group, tells that communication and interaction are "better and faster" than before. Review collected by and hosted on G2.com.

Response from Paulina W of YetiForce CRM

Thank you for such a comprehensive review of YetiForce and for your contribution to the Spanish translation of the system.

We are aware that the documentation needs a lot of improvements and we're doing our best to update it gradually.

GP
IT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about YetiForce CRM?

It is web based and cover all issues about business. most if not all of us like in this customer management system. Basically it is free and this makes it the best tool in terms of competition. It has a very good display and is a web. I can put as many users as I want and the most important is a stable system.I can very easily define user rights and I can define what to see, which records, and of course, what men. I think it is the best crm of those I have worked on and the most important thing is free. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

i haven't support on Greek. it needs more sms provider, it needs easier connect to social. Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

I know it is free and cover all issues. The manage client has been very easily Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

Manage cliends with full informations. The most important problem we have solved is customer management. Now we can record any customer-related information. Review collected by and hosted on G2.com.

Response from Paulina W of YetiForce CRM

Thank you for this great review and rating, we're happy you're a part of our amazing community.

Sheldon J.
SJ
I.T Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about YetiForce CRM?

The flexibility and customization that allows me to mold the CRM around my business. Setting up the CRM ws not difficult and I was able to use it on a shared hosting account which is great so that staff can use it anywhere and anytime. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

The Documentation and lack of Video tutorials, It would be much easier to understand if there were more tutorials or videos on how to perform some of the basic and advanced functions of the CRM. I think the look can be improved slightly as it's hard to see a lot of details on the current layout design. Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

If you are looking for a powerful CRM than yetifoce is the way to go but be prepared for a steep learning curve as documentation is very little and support is expensive and slow. However, if you have the time and patience to learn it will be rewarding. Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

Organizing my contacts and accounts based on industry which will allow me to have a more targets sales approach for a particular industry that we can sell our IT services to. Review collected by and hosted on G2.com.

Response from Paulina W of YetiForce CRM

Thank you for sharing your feedback. We're aware that the documentation is incomplete and we're doing our best to gradually update it. Thanks for the suggestion regarding video tutorials, it's a great idea.

Bradley J.
BJ
Senior Technician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about YetiForce CRM?

Yeti has come a long way. It is super clean and provides ALL of the features I need from a CRM including support ticketing. The system is fast in comparison to other CRM program concentrating on a free open source system that does what is needed rather than trying to use it to make a dollar selling features and add ons that others should already have built-in, Yeti does. YetiForce has a full support ticketing system AND a Project management system built in. That is the part of the equation we were looking for and it does it in a clean and efficient way Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

Yeti does tend to use a bit more server resources than vTiger it seems. But if is less than SugarCRM and Yeti seems to be excellent between the road choice Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

YetiForce CRM is absolutely worth the effort to look at. There are few if any features a company needs that is not already available as part of the open source Yeti system Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

I haven't really found anything I don't like about YetiForce. The system has all of the features I need and displays them in a fast and clean way. If anything some of the names or descriptive wording since it is not native English Review collected by and hosted on G2.com.

Response from Katarzyna Ulichnowska of YetiForce CRM

Thank you for taking the time to review YetiForce CRM. We are glad you are satisfied with our product.

DJ
Empresário e desenvolvedor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI
What do you like best about YetiForce CRM?

I really liked the project management part, tracking hours control, but there are several other important functions, financial control and dynamic reports, easy-to-install platform, very good. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

Overall, there is nothing I didn't like about the product, I just missed the feature to integrate generating invoices here in Brazil. Review collected by and hosted on G2.com.

Recommendations to others considering YetiForce CRM:

The only thing I miss is the part about generating invoices and payment slips; here in Brazil, this would make Yetiforce much more competitive. Review collected by and hosted on G2.com.

What problems is YetiForce CRM solving and how is that benefiting you?

After I started using YetiForce, I have control over my company's expenses and invoices, and I create professional budgets and quotes for my clients much faster. Review collected by and hosted on G2.com.

Response from Paulina W of YetiForce CRM

Thank you for reviewing YetiForce!

We’re glad you like our software. We’re always open to suggestions so if you’d like to tell us more about the issues you experienced with invoices, tickets, and notes we’ll definitely take a look and try to solve them. You can send us an email to help@yetiforce.com and we’ll get back to you.

Thanks again!