--- title: Vendasta Yesware Reviews meta_title: 'Vendasta Yesware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 821 reviews by the users' company size, role or industry to find out how Vendasta Yesware works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 821 scale: '5' date_modified: '2026-07-07' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Vendasta Yesware Reviews **Vendor:** Vendasta **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.4/5.0 **Total Reviews:** 821 ## About Vendasta Yesware Vendasta Yesware is a sales outreach solution that helps you with email tracking, automated sales sequences, email templates and sales automation. It works out of your Gmail or Outlook inbox and syncs activities to the CRM, empowering sales reps and managers to drive better results without switching tabs, systems, or workflows. From the first cold email until you close the deal, know what’s working, who’s ready to buy, when to follow up and what messaging to use. It’s simple to set up and easy to use, helping you close more deals without the complexity of “enterprise” sales software. Companies like Netbrain, General Assembly and BMO use Yesware for sales. To learn more, visit www.yesware.com. ## Vendasta Yesware Pros & Cons **What users like:** - Users value the **reliable outreach capabilities** of Vendasta Yesware, enjoying its intuitive features for effective campaign management. (4 reviews) - Users value the **intuitive and cost-effective features** of Vendasta Yesware, enhancing their CRM and campaign management experience. (4 reviews) - Users appreciate the **easy scheduling** features of Yesware, enhancing their outreach efficiency and reliability. (3 reviews) - Users highly value the **reliable scheduling and reminders** feature of Vendasta Yesware for seamless outreach management. (3 reviews) - Users highlight the **reliable automation** of Yesware, appreciating its effective sending and scheduling capabilities. (2 reviews) - Connectivity (2 reviews) - Users value the **CRM integration** of Vendasta Yesware, enhancing their campaign management and prospect tracking capabilities. (2 reviews) - Users praise the **ease of use** of Vendasta Yesware, noting its intuitive features and simple setup for effective outreach. (2 reviews) - Google Integration (2 reviews) - Users value the **seamless integrations** of Yesware with Salesforce and Gmail, enhancing their email outreach capabilities. (2 reviews) **What users dislike:** - Users experience **lack of support and faulty features** in Vendasta Yesware, leading to frustration and dissatisfaction. (2 reviews) - Users experience **poor customer support** , often facing unresolved issues and delays in response to support tickets. (2 reviews) - Users report **poor support** , with unresponsive tickets and unresolved issues affecting product functionality and satisfaction. (2 reviews) - Users face difficulty with **account management** , experiencing lack of support when trying to upgrade subscriptions. (1 reviews) - Users experience **change resistance** due to the lack of personalized onboarding and limited technical support options. (1 reviews) - Complex Settings (1 reviews) - Users are frustrated by the **difficulties in importing contacts** and lack of responsive support for subscription upgrades. (1 reviews) - Users report frequent **email issues** with Yesware, including disconnects and uncertainty about email delivery and tracking. (1 reviews) - Expensive Subscriptions (1 reviews) - Feature Issues (1 reviews) ## Vendasta Yesware Reviews ### 1. Great App For Sale **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2018 **What do you like best about Vendasta Yesware?** The ability to create email templates for various emails that are commonly sent in business. You create the email once. Make it perfect and then you are set going forward. **What do you dislike about Vendasta Yesware?** Would be nice to be able to use the same account across different email accounts. **What problems is Vendasta Yesware solving and how is that benefiting you?** Saving time with email templates and the ability to know when your email is opened so you can contact your prospect when they open it. ### 2. Way better than a standard read receipt **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Vendasta Yesware?** I like being able to check when and where my messages were read **What do you dislike about Vendasta Yesware?** The notifications that continuously pop up in the bottom corner of my screen, they don't go away very easily **Recommendations to others considering Vendasta Yesware:** Expensive, but ease of use is great and will get done what you need it to **What problems is Vendasta Yesware solving and how is that benefiting you?** Having legal proof of messages being sent ### 3. Yesware reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Suchitra N. | Accounting Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2017 **What do you like best about Vendasta Yesware?** It is great for tracking emails and work efficiently. It even lets you schedule follow up emails, reminders and create templates. **What do you dislike about Vendasta Yesware?** It slows down your outlook and all the other apps on the computer. **What problems is Vendasta Yesware solving and how is that benefiting you?** Able to track the effectiveness of emails sent at various times and the opening rate. ### 4. Yesware Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2017 **What do you like best about Vendasta Yesware?** I like the ability to create a multiple step mail merge and let it go. The tracking and analytics on mail merges is also nice to see. The alerts you get when someone opens your email or clicks a link within an email is a great feature. **What do you dislike about Vendasta Yesware?** I do not like that on mail merges you cannot set the time for each stage. Once you have a time it sends each step at that and you cannot change it. Would like to be able to stagger the times based on what step is going out. **Recommendations to others considering Vendasta Yesware:** The alerts are great. For a mail merge tool it is solid, but not having the ability to send steps out at different times makes no sense to me. **What problems is Vendasta Yesware solving and how is that benefiting you?** I get a lot of touch points using Yesware and their mail merge steps. Have set hundreds of meetings that would not have been possible without a merge. ### 5. Great for tracking, but templates could be easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Vendasta Yesware?** Great for tracking anything you need. Easy to navigate and easy to set up templates. **What do you dislike about Vendasta Yesware?** the templates are confusing and not super user friendly. Salesloft also does the same thing, so it may be redundant if you have another tracker already. **Recommendations to others considering Vendasta Yesware:** do it if your other platforms don't currently offer tracking. Also look into Boomerang, which is a free extension. **What problems is Vendasta Yesware solving and how is that benefiting you?** studies show that being able to reach out to people when they're first looking at an application is the best way to make a connection. It helps me get connected to people when they're most interested. HUGE impact on sales. ### 6. decent but expensive for startups **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2017 **What do you like best about Vendasta Yesware?** Email tracking system is easy to set up, fast and mostly reliable. Seamless integration with Gmail workflow provides different features such as send later, reminder, and undo. Be able to schedule meetings. Compatible with other plug-ins. I don't use the Email Templates, but it seems interesting. **What do you dislike about Vendasta Yesware?** - The ability to see the individual email thread's open history - Doesn't consider the sender as a person who opened the email - Unlike other email tracking plug-ins, Yesware doesn't have a free limited option for people with limited usage **Recommendations to others considering Vendasta Yesware:** It does the job, but probably I am going to move to another platform after ending the 1 year subscription **What problems is Vendasta Yesware solving and how is that benefiting you?** Email tracking, scheduling meetings. I'm going to move to another platform after my yearly subscription ends. ### 7. Yesware is a great solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Dairy | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2017 **What do you like best about Vendasta Yesware?** Very good customer support. The team listens to us regarding feature requests. This is cost effective tool for sales teams and the integration in to Salesforce is relatively easy **What do you dislike about Vendasta Yesware?** I would like to be able to see/sort calls scheduled for the day by either time zone or state so that my team can focus on making calls at the most optimal time. That said they do have a work around for this that's relatively simple to implement. **Recommendations to others considering Vendasta Yesware:** I would highly recommend Yesware, the solution is easy to use, robust, and support is outstanding. **What problems is Vendasta Yesware solving and how is that benefiting you?** We needed to be able to push our emails in to Salesforce easily ( we're a gmail client). This is simple to use solution for non-technical people. I'm now able to track what's going on with my team. ### 8. Good Features, But Slows Outlook **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2018 **What do you like best about Vendasta Yesware?** This has great email tracking features, and schedule syncing features. **What do you dislike about Vendasta Yesware?** It doesn't integrate particularly well with Outlook. Outlook runs slowly, and crashes frequently following the Yesware plugin install. **Recommendations to others considering Vendasta Yesware:** Check compatibility of plugin. **What problems is Vendasta Yesware solving and how is that benefiting you?** Can tell when contacts open my emails. Allows me to import scheduling suggestions into emails. ### 9. YesWare does the basics, not enough for the price **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Vendasta Yesware?** The real-time notifications of emails read **What do you dislike about Vendasta Yesware?** The reporting isn't great, can't even use it to determine the value of the tool **Recommendations to others considering Vendasta Yesware:** Make sure it meets all of your requirements and integrations - i.e. with HubSpot **What problems is Vendasta Yesware solving and how is that benefiting you?** Sales enablement - knowing when prospects are opening emails. Having that visibility and being able to call right when someone opens an email ### 10. Great tool helpful in follow ups **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2018 **What do you like best about Vendasta Yesware?** Tracking email opens and link clicks **What do you dislike about Vendasta Yesware?** Nothing! **What problems is Vendasta Yesware solving and how is that benefiting you?** proper follow up for sales ### 11. Great Integration, User Friendly but in need of some additional features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2017 **What do you like best about Vendasta Yesware?** The integration into Gmail is fantastic. It is extremely easy to use and setup. In addition, there is a direct integration into CRMs (I use Salesforce) and it makes the tracking of emails much more efficient. On top of that, I can work directly within my Gmail to make dials, log tasks, and look up CRM data. My favorite feature is Touchpoints. I can work my list of "to dos" for the day without ever leaving Gmail. Lastly, Yesware will actually dial phone numbers for you via point and click. My phone rings and all I have to do is pick up, press any # and I am connected. Huge time savings! **What do you dislike about Vendasta Yesware?** The touchpoints feature could use some additional features. For example, I can schedule touchpoints between emails & calls and for them to occur a specific amount of business days apart, but I cannot see the actual date for when that next touchpoint will take place. Very frustrating. Additionally, templates, merging and touchpoints are three separate tabs. Not sure why these are just not integrated into one to streamline the UX. **Recommendations to others considering Vendasta Yesware:** Be sure to check out Cirrus Insights or Sendbloom if you have a large SDR/BDR or AE team. Sendbloom is a very easy to use tool and may be more than enough. Yesware offers a ton of great features but some of the functionality can be a bit distracting. **What problems is Vendasta Yesware solving and how is that benefiting you?** Our team and myself in particular was trying to minimize the amount of clicks and time it takes to log emails and going back and forth between our CRM. We have saved massive amounts of time due to the automation of email tracking and having the ability to log calls/notes directly in Gmail without ever leaving. Lastly, the integrity of our CRM data is more validated. We know for certain that conversations via email are being tracked and will always have a record of our communications. Great for coaching and customer engagements. ### 12. Great Tool for my Sales Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2017 **What do you like best about Vendasta Yesware?** First and foremost, I love how supportive their Account Management team has been. They're highly responsive to questions that I have. Yesware has recently made updates that make it exceptionally easier to manage teams and users. As someone who is responsible for onboarding all new hires, I appreciate how much simpler this has become. As someone who formerly sent prospecting emails, I loved the ease of utilizing team templates, creating my own, and then tracking the success of each to see what was and was not working. **What do you dislike about Vendasta Yesware?** There are specific integrations that I wish existed with Touch Points that would make it easier to integrate with the entire sales team. Currently, we utilize a dialer (TalkIQ) and will continue to do so; Touch Points doesn't integrate with our dialer. If it did, our entire floor would utilize it. **Recommendations to others considering Vendasta Yesware:** Consider all that you want an email software to be capable of and then ask those of their account executive. Also, dig into what type of relationship that you will have with an account manager and what kind of training they can offer to help with adoption in your company. There is a lot of functionality but it's easy to underutilize. If you're paying a lot for it, you don't want to miss out on this. **What problems is Vendasta Yesware solving and how is that benefiting you?** Our sales team has increased its use of email to reach prospects and having stored, proven templates available to 100+ sales reps make life exceptionally easier, and if a rep makes their own templates and are doing well with them, I can review their reporting and tweak team templates based up their success. ### 13. Simpler was better **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2017 **What do you like best about Vendasta Yesware?** I like their original email tracking feature. It is a great help to my team in their follow up. **What do you dislike about Vendasta Yesware?** Many of the feature launches were buggy as most feature launches are, the problem is that now Yesware runs much slower in my gmail browser. **Recommendations to others considering Vendasta Yesware:** Understand that there are other products that may be more helpful for things like cadencing, or call tracking. **What problems is Vendasta Yesware solving and how is that benefiting you?** SDR Productivity ### 14. Simple and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2018 **What do you like best about Vendasta Yesware?** How quickly I can mass email with all sends and replies tracked to Salesforce **What do you dislike about Vendasta Yesware?** Sometimes it automatically unchecks "sync to salesforce" without me noticing and I miss some activity tracking **Recommendations to others considering Vendasta Yesware:** Utilize the mail merges and tracking **What problems is Vendasta Yesware solving and how is that benefiting you?** Tracking email open & reply rates Sending email blasts ### 15. Yesware is great for organizing outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Vendasta Yesware?** Templates and Touchpoints simplify commonly used outreach. It makes things easy, efficient, and great to keep you on track with a to-do list **What do you dislike about Vendasta Yesware?** Touchpoints has too many clicks when trying to make a call. I also wish that touchpoints would allow to see the specific day follow up touches would go out. It says x business days, but not sure if a holiday is counted or not. **What problems is Vendasta Yesware solving and how is that benefiting you?** High volume of outreach (calls and emails) all being recorded in salesforce. I can send many out, but it still be customized. ### 16. Track and Manage your email campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2017 **What do you like best about Vendasta Yesware?** How easy it is to track when people are opening your emails. Mass mail-merges are easy to set up and track as well. Reporting on them is great. I love attaching proposals and documents through Yesware as well so I can see when people are viewing them. Also the integration to salesforce is amazing **What do you dislike about Vendasta Yesware?** Sometimes the side bar integration through Salesforce doesn't seem to work. But 95% of the time it works great. **Recommendations to others considering Vendasta Yesware:** For pure email tracking, it's the best I've seen. **What problems is Vendasta Yesware solving and how is that benefiting you?** Tracking email responses and opens. A benefit I realized was REMINDERS! I use Yesware reminders for every email I send. It is awesome and allows me to stay on top of my follow ups. Also integrating all the emails into salesforce is great and allows us to track the history on accounts that may have transitioned. ### 17. Very user friendly and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Luiz Filipe M. | US Creative Partner - TV/FILM, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Vendasta Yesware?** Seeing when people open my emails and prompts me to follow up with them if necessary **What do you dislike about Vendasta Yesware?** Sometimes it doesn't find my contacts and doesn't sync with my salesforce accounts, but its rare. Seems that it's just a small bug **What problems is Vendasta Yesware solving and how is that benefiting you?** keeping track of clients that have been followed up on ### 18. Yesware Review - used daily **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Vendasta Yesware?** Yesware does a great job of being able to track emails and tell when and where they were opened. I use it daily to track movement of emails from client to client and trace patterns. **What do you dislike about Vendasta Yesware?** Sometimes when emails are opened it appears as "Somewhere, USA" which can be frustrating and misleading. However, the benefits outweigh the defects. **What problems is Vendasta Yesware solving and how is that benefiting you?** The ability to test whether there are certain emails being opened based on subject lines, figure out if there's a chain of command with whom I'm sending my emails. ### 19. Yes to YesWare **Rating:** 5.0/5.0 stars **Reviewed by:** Sissy S. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2017 **What do you like best about Vendasta Yesware?** YesWare made it super easy to track read/unread emails, how many times an email was read, etc. My favorite part is the templates section where you can see other emails your colleagues have written that received good open/reply rates. **What do you dislike about Vendasta Yesware?** Some software allows you to go to your sent box and easily identify what has been opened or not. With YesWare, you have to go to their activity tracking (open another window) to view that information. **Recommendations to others considering Vendasta Yesware:** Support and training is really great, too! **What problems is Vendasta Yesware solving and how is that benefiting you?** Being able to view your open and reply rates in YesWare allows you to have more visibility into the success (or lack thereof!) in the emails you send. By being notified immediately upon receipt of a read email, you can be super creepy and call that person right away because you know they're at their desk ;) = better phone responses as well! ### 20. Easy enough system **Rating:** 3.5/5.0 stars **Reviewed by:** Christine L. | Marketing Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2017 **What do you like best about Vendasta Yesware?** The ability to stage emails and drop templates in. I love the ability to see who opens my email. **What do you dislike about Vendasta Yesware?** I wish I could choose what times my emails go out for the same campaign. Once you pick a time, you are stuck with it for the rest of the mail merge. I also disliked the number of alerts I'd get from people who opened my emails. **Recommendations to others considering Vendasta Yesware:** There are a few glitches with the emails regarding formatting. It seems to always be situational. **What problems is Vendasta Yesware solving and how is that benefiting you?** We couldn't do our ABM (Account based marketing) without Yesware - it definitely helps automate our marketing efforts! ### 21. Usually great **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Vendasta Yesware?** Touchpoints is great for managing touches and creating/sharing cadences/templates with my team is very simple. **What do you dislike about Vendasta Yesware?** Have had a few days of low productivity due to touchpoints crashing within my gmail. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware is an easy way for my team to track prospects in the sales funnel and keep workflow organized. ### 22. Good software for the price **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2018 **What do you like best about Vendasta Yesware?** Yesware gives prompt timely information based on email views and opens. Allows me to know if I have at least piqued a readers interest **What do you dislike about Vendasta Yesware?** Did not like having to use yesware links for tracking **What problems is Vendasta Yesware solving and how is that benefiting you?** Allows sender to keep an eye on what emails are working ### 23. Great software to improve emails for sales **Rating:** 4.5/5.0 stars **Reviewed by:** Paul V. | Head of Growth and Business Intelligence, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2017 **What do you like best about Vendasta Yesware?** Mail merge / mass mail from a personal email Reminder / nudge emails Opening tracker **What do you dislike about Vendasta Yesware?** Slightly pricey Cannot have one team with different levels of accounts (one team one pro etc.) **Recommendations to others considering Vendasta Yesware:** Consider competitors - this is a very crowded market **What problems is Vendasta Yesware solving and how is that benefiting you?** Follow up with leads, email marketing campaigns for B2B ### 24. Yesware makes email work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Vendasta Yesware?** We love being able to see when and who opened the email. The reminders feature is super helpful as well. **What do you dislike about Vendasta Yesware?** We really don't have anything about it that we dislike. It works great. **Recommendations to others considering Vendasta Yesware:** Don't think about it, just use it. It's invaluable to us. **What problems is Vendasta Yesware solving and how is that benefiting you?** Being able to know if clients and potential clients got our emails has helped us improve communication greatly. ### 25. Yesware is budgeted accuracy. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2017 **What do you like best about Vendasta Yesware?** The simple, no frills approach to Yesware makes it very easy to use. Reporting is simple. At our stage, activity tracking, open rate, and response rate are all things we want to see. Yesware provides all of those things. It isn't glamorous, but it has been hugely effective in our efforts. As we grow, we may transition to an account-based marketing approach and there are other products that better serve that approach to lead generation. **What do you dislike about Vendasta Yesware?** Yesware Mail Merge sends message threads on any day but it will always be at the same time as the original message. This absolutely needs fixing. Also, you can only send 200 emails at a time. That is good in some capacity. But some days, when our list has just over 200, it would be nice to send them all without having to create two separate lists. **Recommendations to others considering Vendasta Yesware:** Definitely a good product. If budget is a concern, go with Yesware 100%. Better products exist, but not at this price. **What problems is Vendasta Yesware solving and how is that benefiting you?** We are solving a communication problem with Yesware. We have realized benefits of effective outreach. We can track what works and what does not in terms of subject lines and content. Yesware is a great weapon in my early stage startup tool-belt. ### 26. I love Yesware! **Rating:** 5.0/5.0 stars **Reviewed by:** Macarena G. | Freelance Translator, Research, Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2017 **What do you like best about Vendasta Yesware?** The tracking alerts and the possibility to have reminders. **What do you dislike about Vendasta Yesware?** nothing. I think it solves all the productivity problems it needs to solve **What problems is Vendasta Yesware solving and how is that benefiting you?** I've found it super useful to keep on track the conversations I have with my clients, optimizing time whit templates and the way to discover if the receiver it's really opening my emails ### 27. Great! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2018 **What do you like best about Vendasta Yesware?** See when people open your emails. Know when things have been recieved. When multiple opens happen, you know it is a good time to follow up **What do you dislike about Vendasta Yesware?** Sometimes i don't think it works. I will send an email that I know someone has opened and I won't be notified **What problems is Vendasta Yesware solving and how is that benefiting you?** Productivity. Lets you know if people are seeing your content or if you need to use another approach ### 28. Email Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2017 **What do you like best about Vendasta Yesware?** I love getting notifications from yesware when I’ve sent out mail campaigns or targeted emails to identify if some one is engaged with me or not. Help you to know whether a prospect is actually interested or not. **What do you dislike about Vendasta Yesware?** Sometimes the call window breaks and I can’t input fields for notes on phone calls. **What problems is Vendasta Yesware solving and how is that benefiting you?** Sales enablement and assisting with the sales process. I’ve found who I should spend more time on, and what types of subjects and content are compelling based on how often an email is opened. ### 29. Easy template software **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2017 **What do you like best about Vendasta Yesware?** The chrome extension makes it very simple to create templates, drop them into my gmail, and gather analytics on what is performing well **What do you dislike about Vendasta Yesware?** The extension can be a bit laggy and I often times have to redownload and go back into the templates and and change font/spacing etc. **What problems is Vendasta Yesware solving and how is that benefiting you?** Quick to send emails, giving me more time to focus on other things. ### 30. yesware review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2018 **What do you like best about Vendasta Yesware?** I really like how easy it is to set up mass drip campaigns for email blasts in multiple stages. **What do you dislike about Vendasta Yesware?** I don't like that it doesn't always sync too salesforce when needed. Sometimes the activity doesn't mask. **Recommendations to others considering Vendasta Yesware:** no **What problems is Vendasta Yesware solving and how is that benefiting you?** setting sales pitches ### 31. I wish I had this in my last job **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2015 **What do you like best about Vendasta Yesware?** Where to begin. I love that I can see when someone opens the emails I send and how often they are opening them up. I also enjoy the mail merges that you are able to complete and direct on outreach. It is very easy to use, the ability to send emails at a later time is fantastic. I would recommend this product **What do you dislike about Vendasta Yesware?** There is very little that I dislike about Yesware. I am still new to using it, but there are times where it can be frustrating in the mail merge. Could do a better job of removing emails from a list... say if you send an email to five people and one of the five opens and replies, would be cool if it knew to not send to anyone else on the list **Recommendations to others considering Vendasta Yesware:** Easy to use and can be fun to understand how emails are being viewed, but would spend time getting used to the platform because there is a lot to learn **What problems is Vendasta Yesware solving and how is that benefiting you?** Email communication Outreach campaign ### 32. Yesware is GREAT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2017 **What do you like best about Vendasta Yesware?** The Yesware reminders are the best for managing email conversations. Tracking open emails and attachments are a breeze. Logging call to my Salesforce is infinitely easier. **What do you dislike about Vendasta Yesware?** There is nothing about this tool that I dislike **What problems is Vendasta Yesware solving and how is that benefiting you?** Tracking email activities and logging calls have never been easier ### 33. Yes to YesWare **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2017 **What do you like best about Vendasta Yesware?** I like seeing the notification pop-ups on my screen when someone has opened my email. I also like that it shows the information in SF **What do you dislike about Vendasta Yesware?** When linked to SF it shows if and when they opened the email, each time so the tracking in SF history can get REALLY long. **Recommendations to others considering Vendasta Yesware:** This is my first time using an email tracking system and I love it! **What problems is Vendasta Yesware solving and how is that benefiting you?** The mass email option has made me more efficient when contacting clients each month to check in! I also like being able to see if they've read my email so I can be more strategic when i follow up with a call! ### 34. Great tool for unearthing new prospects. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Vendasta Yesware?** Love that I can prospect with email and see who opens my emails in real time. **What do you dislike about Vendasta Yesware?** Hard to figure out who opens if sent to multiple addresses **What problems is Vendasta Yesware solving and how is that benefiting you?** Use the tool to put new prospects in my pipeline. ### 35. Great, basic email tracker and sales tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Vendasta Yesware?** Touchpoints is great to organize my team and myself. **What do you dislike about Vendasta Yesware?** Glitches do happen and support sometimes takes a while to get back in touch with you. **What problems is Vendasta Yesware solving and how is that benefiting you?** Email tracking, drip campaigns, ### 36. Great email tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine G. | Lead Development Representative, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Vendasta Yesware?** I like how it integrates with Gmail and updates me when prospects open my emails. **What do you dislike about Vendasta Yesware?** Nothing that I can think of. It’s pretty good. **What problems is Vendasta Yesware solving and how is that benefiting you?** Email tracking ### 37. The tool that keeps getting better **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2017 **What do you like best about Vendasta Yesware?** First, the integration into gmail is awesome in comparison with other similar tools. If you are familiar with gmail already you can continue using it all the same. Simply hit send and your email is always tracked. The tracking is great and the tools that you have to see a visual representation of your open rates and click rates make it fantastic to view data from a different angle and ensure you are attacking your accounts properly. Mail merges are simple to send with the platform with a nice set it and forget it system where you can send on any day of the week. My favorite new feature is the touchpoints. This tool is great for targeting accounts and keeping you on task to make sure that you keep a regular outreach cadence. I am excited to see how they improve this portion of the product. **What do you dislike about Vendasta Yesware?** With lots to love Yesware does have its flaws. occasionally the mail merge portion of the tool takes for ever to load. I have had to report issues with it and restart my computer to get the tool to function properly. This has been much improved as of recent which makes me think the Yesware cares about customer satisfaction. The buttons in the draft window when you are writing an email often times scale differently. This forces you to scroll to get to the reminder and other useful tools. **Recommendations to others considering Vendasta Yesware:** If you are a sales rep not using yesware I don't know how you are successful. It is a minor adjustment to use yesware if you are already familiar with gmail. **What problems is Vendasta Yesware solving and how is that benefiting you?** Email tracking as a sales rep helps me prioritize my outreach. This tool helps me understand the value that a prospect found in my message and it gives me a leg up when we get on a call. It gives me the power to tell someone I know they are reading my emails when I send a fifth message that they have opened 8 separate times. Email tracking is common, but telling someone that a reply would save both parties time is fun and does get some interesting replies. ### 38. Great at what it does **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher D. | Team Lead of Account Management, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2017 **What do you like best about Vendasta Yesware?** I like being able to schedule reminders and have emails sent out at a later time. Sometimes it is helpful for me to see if someone has opened an email. **What do you dislike about Vendasta Yesware?** Not sure how reliable the open rates are, so I just take it will a small grain of salt. Also, doesn't seem like they release helpful new features too frequently. **Recommendations to others considering Vendasta Yesware:** It seems like the lightweight go-to **What problems is Vendasta Yesware solving and how is that benefiting you?** It helps me have a better understanding of how my emails and messages are landing with folks, as well as bringing important reminders to my attention. ### 39. Yesware Rocks **Rating:** 5.0/5.0 stars **Reviewed by:** Dan C. | National Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2017 **What do you like best about Vendasta Yesware?** It's the sneakiest way for sales people to see if their emails have been read. It allows you to then follow up right after (well, within a day) to follow up. No more "did you see my email". It is easy to use and comes with a bunch of features and email templates. If you use it with a mail merge, you can see exactly who opens it. Think of it as a tool to see who is opening and how often they are opening it. **What do you dislike about Vendasta Yesware?** While it continues to get better, just better overall performance. I would like to definitively know if the email got forwarded to someone. It only shows the name of the person who opened it. You also have to go into the actual application to see who opened it. I might like to see in the side bar that is show n in the screenshot, who else opened it. **Recommendations to others considering Vendasta Yesware:** Inexpensive and easy to use. Great intel. **What problems is Vendasta Yesware solving and how is that benefiting you?** Gotten a ton of value out of it. Just knowing that people are opening your email is great. It brings a smile to my face when I see the bar move around. It certainly helps me with my prospecting activities. ### 40. Useful, but expensive if you don't use all the features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Vendasta Yesware?** I used the mail merge feature and email tracking the most. It's very straight forward and easy to use. **What do you dislike about Vendasta Yesware?** Useful, but it gets pretty expensive and adds up for users across the organization if you're only using a couple of the core features. **Recommendations to others considering Vendasta Yesware:** Depends on which features are most needed for you and your company. If only Mail Merge is needed, it's better to go with a stand alone product. **What problems is Vendasta Yesware solving and how is that benefiting you?** Sending personalized emails to prospective leads, event attendees, and alumni communities and getting around the spam filter. We found increased engagement using this tactic and increased attendees for events. ### 41. Works great with Gmail! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2017 **What do you like best about Vendasta Yesware?** The smaller mail merges I send out are all conveniently saved so when I go back to send out to another group, I don't have to change a single thing. Makes emailing out to large lists of people extremely simple. It also works great in your Gmail, getting open notifications quickly. **What do you dislike about Vendasta Yesware?** I wish there were better analytics for the mail merges. If I could get some visuals with the results, I'd love that! **What problems is Vendasta Yesware solving and how is that benefiting you?** Following up with users who have previously worked with us, making sure they had a successful experience. Mostly used because I have to send out to 200+ people, which would be awful to do manually. ### 42. template issues **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2017 **What do you like best about Vendasta Yesware?** I liked when it was a free program and was willing to over look the glitches, but now that it is a paid system it should work better. Not happy and looking for an alternative. I've been a user 4 years now **What do you dislike about Vendasta Yesware?** unhappy and looking for alternatives. The templates are all I care about and they do not work as well as they should. when you have more than 1 person on an email you can't tell who open the email **What problems is Vendasta Yesware solving and how is that benefiting you?** different email template for signatures, as I work for multiple people ### 43. Pleasant experience in a crowded market **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2017 **What do you like best about Vendasta Yesware?** It's easy to use and has a nice user experience. **What do you dislike about Vendasta Yesware?** It's been known to be a bit buggy at times, yet not in a way that would hinder my abilities to sell. **Recommendations to others considering Vendasta Yesware:** Compare it against SalesLoft. Both worked well, yet i'm unfamiliar with how pricing compares and smaller feature details. **What problems is Vendasta Yesware solving and how is that benefiting you?** Time management and pipeline visibility ### 44. Great email tracking tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Zach E. | Senior Partner Manager, Americas, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2017 **What do you like best about Vendasta Yesware?** I love the ability to see who opened my email, when it was opened, where it was opened, how many times it was opened, and the ability to upload a document and see the tracking on what pages were viewed and how long. **What do you dislike about Vendasta Yesware?** Sometimes the tracking gets jumbled and combines tracking for two different individuals. **Recommendations to others considering Vendasta Yesware:** If you are in sales, you must consider using Yesware for email tracking! **What problems is Vendasta Yesware solving and how is that benefiting you?** As a salesperson, this tool gives me instant feedback on what emails are being opened, read, and replied to. I can easily A/B test email formats and get a better response rate on my next email send. I really like the ability to track document downloads and page views. ### 45. Decent basic tool - good for the price **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2017 **What do you like best about Vendasta Yesware?** Since receiving a new customer success manager, Courtney M, things have been WAY better. She is a gem- extremely quick with responses, creative with thinking outside of the box, willing to go the extra mile. My customer success experience with Yesware went from probably a 2 to a 9 with her. It really depends on who you get because our last manager was the opposite. I like the touchpoints feature - it has its bugs but is slowly getting better. **What do you dislike about Vendasta Yesware?** I feel that Yesware is behind the trends when comparing to other email tools. Email opt out is not standard, nowhere to see all the tokens, no built in analytics, you can only track templates inserted into campaigns not just campaigns, glitches that take awhile to be fixed, inability to export templates or campaigns (hae to copy and paste every single one) to name a few **Recommendations to others considering Vendasta Yesware:** This is a good tools that does the basics- great to start with. Make sure to get your customer success manager do accurate training around templates and touchpoints right off the bat so the SFDC dashboards work correctly. **What problems is Vendasta Yesware solving and how is that benefiting you?** We are solving the problem of reaching out to higher numbers of prospects with personalized touches at scale. We have been able to touch many more accounts building brand awareness and generating meetings. ### 46. Good simple tool, great first step **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2017 **What do you like best about Vendasta Yesware?** Easy to set up, and checks the boxes for read receipts, link tracking and templates really well **What do you dislike about Vendasta Yesware?** Doesn't support the more integrated features of Outreach or Salesforce Inbox **What problems is Vendasta Yesware solving and how is that benefiting you?** Insight into who's engaging with Sales Reps' emails ### 47. Great email tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Rick W. | Principal, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2017 **What do you like best about Vendasta Yesware?** Email tracking is easy to use. In depth. Tracks links as well. Mail Merge is a good tool for scheduled emails or larger email campaigns (100-200 people) with the versatility to tailor emails to individual recipients. Great for scheduling emails. **What do you dislike about Vendasta Yesware?** Mail merge can kick out open fields at times. It will not recognize a field to fill in. Attachments are not in line. **Recommendations to others considering Vendasta Yesware:** Very responsive support/account management team. Have had issues resolved within a few hours. **What problems is Vendasta Yesware solving and how is that benefiting you?** Able to track and view opens to gauge interest of sales prospects. ### 48. Robust email tracking software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2017 **What do you like best about Vendasta Yesware?** Yesware does a great job tracking the emails I sent, both in terms of logging them to Salesforce but also notifying me of email opens, clicks, replies, etc. **What do you dislike about Vendasta Yesware?** Sometimes I do not get Yesware notifications for email opens/replies, even after I receive a reply to an email. **What problems is Vendasta Yesware solving and how is that benefiting you?** Tracking who is viewing/receiving my emails for better sales targeting. ### 49. Yesware - my favorite sales tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Vendasta Yesware?** My favorite feature is the basic e-mail open notification when I reach out to customers/prospects. I also like the ability to add a contact to Salesforce right from my e-mail, save mes a lot of time. **What do you dislike about Vendasta Yesware?** I don't love that I receive more than 1 notification for the same open. **What problems is Vendasta Yesware solving and how is that benefiting you?** Benefits are understanding the best times to reach out to contacts and knowing when they have opened the e-mail. E-mail tracking also helps with internal communication around account strategies with cross-functional teams. ### 50. Good tool for email tracking and mail merges **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2017 **What do you like best about Vendasta Yesware?** The ability to track and see if your emails are getting opened and read. Also, the mail merges are relatively easy to set up. And everything is integrated with Gmail without issue for the most part. **What do you dislike about Vendasta Yesware?** Mail merges are restricted to 200 contacts. The email integration with Salesforce regularly turns on and off. The dialer Salesforce integration also does not work all the time. **Recommendations to others considering Vendasta Yesware:** Use the email tracking tool. It can tell you a lot about how your emails are performing. **What problems is Vendasta Yesware solving and how is that benefiting you?** Tracking email success and open rate; mail merges for outreach; integrating activities into Salesforce; email template creation. ## Vendasta Yesware Discussions - [Is there a plan to make a better individual package for a single person that contains more but not all the features offered through Yesware?](https://www.g2.com/discussions/is-there-a-plan-to-make-a-better-individual-package-for-a-single-person-that-contains-more-but-not-all-the-features-offered-through-yesware) - 1 comment, 1 upvote - [How does Yesware email tracking work?](https://www.g2.com/discussions/email-tracking) - 1 comment, 1 upvote - [Mac OS X + Office 365](https://www.g2.com/discussions/mac-os-x-office-365) - 2 comments, 1 upvote - [What is Yesware used for?](https://www.g2.com/discussions/what-is-yesware-used-for) - 1 comment - [Is yesware safe?](https://www.g2.com/discussions/is-yesware-safe) - 1 comment - [View Vendasta Yesware pricing details and edition comparison](https://www.g2.com/products/vendasta-yesware/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-08+15%3A13%3A58+-0500&secure%5Bsession_id%5D=b24139fe-fe03-4d45-888d-305f7d8b1cfc&secure%5Btoken%5D=240a75025f6629065c3a045219db4e4693fb1bf643d985119c4bcd0ae97a10d0&format=llm_user) ## Vendasta Yesware Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics** - Open Rates - Link Activity - Attachment Activity **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Personalization** - Branding - Links **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Integrations** - Multi- Calendar Integration - Video Conferencing **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Vendasta Yesware Alternatives - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) - 4.2/5.0 (1,467 reviews) - [Mixmax](https://www.g2.com/products/mixmax/reviews) - 4.6/5.0 (1,434 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,653 reviews)