--- title: Yardi Breeze Reviews meta_title: 'Yardi Breeze Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 373 reviews by the users' company size, role or industry to find out how Yardi Breeze works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 373 scale: '5' date_modified: '2026-07-21' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Yardi Breeze Reviews **Vendor:** Yardi **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 373 ## About Yardi Breeze Streamline your property marketing, leasing, accounting and operations with Yardi Breeze. Your entire portfolio can be managed with one solution for residential, commercial, affordable housing, manufactured housing, condo/associations and self storage markets. ​ For enhanced capabilities, see Yardi Breeze Premier. Unlock automated invoice processing, job costing, custom reporting, menu-level security controls and more. ## Yardi Breeze Pros & Cons **What users like:** - Users find Yardi Breeze's **ease of use** exceptional, facilitating efficient property management and data organization. (41 reviews) - Users appreciate the **efficiency in managing property data** with Yardi Breeze, enhancing accessibility and organization for property management. (20 reviews) - Users value the **responsive customer support** of Yardi Breeze, appreciating the prompt assistance when needed. (17 reviews) - Users value the **organized data management** of Yardi Breeze, making property management tasks straightforward and efficient. (16 reviews) - Users appreciate the **navigation ease** of Yardi Breeze, finding it intuitive and user-friendly for real estate management. (15 reviews) - User-Friendly (15 reviews) - Functionality (13 reviews) - Efficiency (12 reviews) - Simple (12 reviews) - Users appreciate the **streamlined tenant management** in Yardi Breeze, facilitating easy tracking and payment processes. (12 reviews) **What users dislike:** - Users express frustration over **missing features** in Yardi Breeze, including tenant transfers and exporting Excel reports. (21 reviews) - Users experience **inadequate reporting** options and limited analytics, impacting their ability to export and utilize data effectively. (12 reviews) - Users find Yardi Breeze **not user-friendly** , citing a complicated interface that complicates simple tasks and maintenance requests. (12 reviews) - Users find **poor usability** with Yardi Breeze, citing navigation difficulties and excessive steps for simple tasks. (12 reviews) - Users express frustration over **poor customer support** , with unavailability and lack of knowledge hindering their experience. (9 reviews) - Poor Reporting (9 reviews) - Users find the **monthly accounting period process cumbersome** , wishing for more efficient options for managing time periods. (8 reviews) - Users report frustrating **payment issues** , including delays in posting and lack of comprehensive reporting capabilities. (8 reviews) - Slow Performance (8 reviews) - Users find the **difficult learning process** of Yardi Breeze frustrating, impacting their overall experience and efficiency. (7 reviews) ## Yardi Breeze Reviews ### 1. Seemingly has features, not very functional, half finished software **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** It can store data in a database. Can do online rent payment **What do you dislike about Yardi Breeze?** Terrible user interface. Want to have two Yardi windows open and work properly? Forget about it, the links you press in the second page will affect the 1st page. yardi does not inform its admin when they make changes to the tenants portal, when a tenant asks you and you have no idea it looks very unprofessional. Currently for tenants to verify their bank account a pop up will come to login to online banking. However if your bank is not supported you need to access the manually entering your bank account button, which is hidden and can only be accessed by opening and closing the popup sign in window 3 times. THIS IS TERRIBLE USER INTERFACE AND OUR CUSTOMERS ARE ALWAYS CONFUSED. the mass emailing tool is inconsistent, I emailed 100 people and 3/4 of the attachments didn't attach, Yardi has yet to tell me the reason. NSF error codes are hard to read, hard to tel what exactly is wrong with the tenants account, had a bug where one owners payment would get rejected if he paid on mobile web browser only, same bank account, using the app works and desktop works but use a mobile browser and your SOL. Also it takes 7 days for an NSF to get back to you, such a long turn around for failed payment method. There is no way to automate sending monthly reports. You can set up 2 late fees but you can only automate the posting on 1 of them. The property inspection tool is pretty unusable, you can't upload pics or files more than 5mb. There is no way to zoom in to see those photos, so there's no way to verify condition of unit. There is no way to filter and email tenants by who has paid and who has not. If your schedule charge ends and your tenant hasn't been moved out in Yardi, they will not get charged for the month, there is no warning or notification that this has happened. When autopay ends there is no reminder to tenant, if they're using autopay 9/10 times they will be late when it lapses, a simple email reminder would be nice, as an admin you can't even see when peoples autopay ends. ONE MAJOR FLAW IS THERE IS VIRTUALLY NO ACTION TRACKING, IF YOUR EMPLOYEE CHANGES A RENT AMOUNT THERE IS NO WAY TO IDENTIFY WHICH USER DID SO. THIS IS A HUGE SECURITY RISK. you can only track when a charge, receipt, property, or tenant is made. Anything else is completely untracked including editing all these fields. The support chat feature is horrendous. If you end your conversation it essentially deletes it so you don't have a chance to review the contents of the support unless you send yourself an email before the chat ends. God forbid you walk away from the computer and the chat ends and you have no idea what they said. Support chat users are usually not too knowledgeable about issues, often takes a few days for them to reach the actual technical team to get you an answer. This is terrible when it's the beginning of the month and people are having account issues, that's how much longer it will take to pay your owners. If you email your monthly property reports and your owner has multiple properties it will send multiple emails with reports individually attached, there is also no way to change the subject or body of the emails to differentiate them for your owners unless you do it one by one, which is extremely tedious. When you send mass emails there's no way to add CCs to people in your office unless you do it individually one by one (if you have 100 emails yes you have to edit each email one by one). There is no tenant portal support for tenants, get ready to be their support if any issues happen. The rentcafe rental application DOES NOT WORK PROPERLY. I've tested it numerous times with the support and they have yet to come to a good solution. Automatic lease generator? Forget about it, they give you a super simple text editor to write an entire lease? Formatting is so difficult, get ready to pull your hair out. If your tenant has a roommate registered for the online tenant portal you cannot see, you can only see if the main tenant (there can only be one) has registered. The search functionality is terrible, if you type in a name of a tenant there will ALWAYS be two profiles that show up, prospect and tenant. You cannot delete prospect profile. Also when you search an address of a property it will show ALL prospects and tenant (duplicate profiles) that have ever lived there. If you want to find the property sometimes you can't even find it. I typed in a property name with about 80 units and I get 17 search results, most of them being prospects. All in all Yardi does a great job of putting a facade of usability by having features that are not practical to use for a property manager. The software seems half finished and the developers don't seem like they have ever managed any properties before. I have suggested fixes to all of these issues above and I have seen no real fix implementations. They just keep adding more half finished not too useful features. **What problems is Yardi Breeze solving and how is that benefiting you?** Online rent payment. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze user-friendly and that you appreciate our live chat and customer support team. We'd like to hear more about your automation needs. We might actually have solutions available that can help! ### 2. Better than we had, but not everything we thought we were gaining **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** We converted to Yardi Breeze from two other property management platforms which were used in conjuction with a standalone accounting program and a standalone maintenance request platform. We had not tenant portals, one of the programs operated on a cash basis only with zero audit tracking functionality, and the other property management program was very dated with batch reports that were literally impossible to recreate. The staff time savings of having all of our accounting and property management in a single program has been enormous for our team. Gaining the tenant portals to allow our tenants the ability to view their documents, pay their balances, and enter work orders in a single place is another major gain for us. **What do you dislike about Yardi Breeze?** The maintenance request handling is limited at best. Once submitted there is no native way to handle to tenant communication. Tenants cannot update a request, view tech notes, or see attachments. There is not an email handler built into the program so all emailed conversations are detached from the maintenance request and must either be manually attached or be lost. Functionality of the mobile app, or desktop version viewed on a mobile device is also limited. We created custom tables to allow us to track unit appliance inventories, track lease inspections, and maintain a comprehensive list of unit items such as safety equipment, paint colors, furnace filters, etc. None of these tables can be viewed from the app or using the desktop version on a mobile device. This completely defeats a large part of the efficiency that we hoped to gain. User controls are not at all intuitive. Learnign which boxes must be selected to allow specific features takes a great deal of trial and error. Yardi did not have a comprehensive guide that they could provide to us. There is no way to allow partial access to information. For example we desired our maintenance team to have the ability to view tenant names, phone numbers, and email addresses but not see lease or financial information. This is not an option. If they have tenant view, then they have all financial data. **What problems is Yardi Breeze solving and how is that benefiting you?** We have eliminated redundancy and transparency in our financial reporting. All of our accounts are now handled in a consistent manner making accurate financial reporting much faster. **Official Response from Max Glassburg:** > Thank you for sharing your experience with Yardi Breeze. We're glad to hear that the consolidation of accounting and property management has been a significant time saver for your team, and that the tenant portals have provided added convenience. We also appreciate your feedback on the limitations with maintenance request handling and will take your comments into consideration for future updates. ### 3. Very Disappointed **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** I've always thought the Yardi product line was the best for property management accounting. I like the fact that Yardi Breeze has the Yardi name and is back up by the Yardi company. I hope that being Yardi they will make the necessary changes to Breeze. By the way, we use Yardi Breeze Premier. **What do you dislike about Yardi Breeze?** Since Yardi Genesis 2 was being left in the dust, we were basically forced to move to Yardi Breeze or leave the Yardi brand. Note: We couldn't afford Voyager. We were told that we would be able to do everything that Genesis 2 did. Well, that is not true. Breeze is a much simpler program that does not have the same capabilities. It's like the creators of Breeze were trying hard to please everyone and removed the more advanced portions of Genesis. As an example, we lost extremely important reports. Breeze offered to recreate them for us but they are definitely not the same. We lost a great deal. After using Breeze for 18 months, we still talk a great deal about our disappointment when we find yet another thing that is missing. If we had known, we would have researched and purchased another program. But we didn't want to leave Yardi and believed the hype. **What problems is Yardi Breeze solving and how is that benefiting you?** It has never solved any problems that Genesis 2 didn't. **Official Response from Max Glassburg:** > Thank you for sharing your feedback with us. We're sorry to hear about your disappointment with Yardi Breeze Premier. We understand your concerns about the transition from Genesis 2 and the missing features. We appreciate your loyalty to the Yardi brand and we want to ensure that your experience with Yardi Breeze meets your expectations. We would like to investigate further and address the specific issues you have encountered with the reports and functionalities. Please reach out to our support team so we can work on resolving these issues and improving your experience with Yardi Breeze Premier. Your feedback is valuable to us, and we are committed to making the necessary adjustments to better serve you. Thank you for your patience and understanding. ### 4. Makes property management way more manageable **Rating:** 5.0/5.0 stars **Reviewed by:** Josh L. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Yardi Breeze?** The ease of use as well as the remote access to all tenant documents **What do you dislike about Yardi Breeze?** The rent cafe is not geared towards commercial tenants **What problems is Yardi Breeze solving and how is that benefiting you?** helps us keep tenant payments streamlined as well as gives thema access to invoices and leases online, **Official Response from Max Glassburg:** > Thank you for your feedback. We understand the importance of catering to commercial tenants and will take your input into consideration for future improvements. If you haven't explored CommercialCafe, which is designed for commercial tenants, please let us know, and we'll talk about what it can offer. ### 5. Good tool, excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Lucero M. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Yardi Breeze?** it is friendly, the customer support is fantastic, we use it online and they resolve inmediately **What do you dislike about Yardi Breeze?** The initial process to update the information **What problems is Yardi Breeze solving and how is that benefiting you?** We manage the owners information, the postal listing, the ledgers, the invoices, the reports **Official Response from Max Glassburg:** > Thank you for sharing your positive experience with Yardi Breeze. We're glad to hear that our online platform and immediate issue resolution have been to your satisfaction! ### 6. Yardi Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Yardi Breeze?** The ease of setting up and navigation of the system, implemenation. Integration is supported by the team and they are in top form. The team is extremely hands on and willng to help in any way. Chat support is so helpful/user friendly. **What do you dislike about Yardi Breeze?** Trying to navigate the terminology without a coding device! Totally on us because we didn't reach out for guidance beforehand! :) **What problems is Yardi Breeze solving and how is that benefiting you?** This will allow all operating systems in one area. **Official Response from Max Glassburg:** > Thank you for sharing your experience with Yardi Breeze. We understand that navigating the terminology can be challenging, but we're glad to hear that our team was willing to help. We're here to support you every step of the way. ### 7. Yardi helps streamline our business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Yardi Breeze?** Yardi is easy to use and helps keep our property managment business up and going. The option for tenants to pay via portal access is great! Anytime I have a question, the chat feature is there for me! Very helpful! **What do you dislike about Yardi Breeze?** I would love if Yardi Breeze included a more user friendly lease builder with the ability to esign directly. **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi has made an (almost) one stop application to streamline property management needs. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze easy to use and helpful for your business. We appreciate your feedback about the lease builder and esign feature, and we do in fact have this capability as part of Breeze Premier. Please reach out to our experts if you'd like to learn more about it! ### 8. Yardi Breeze **Rating:** 3.5/5.0 stars **Reviewed by:** Carrie K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Yardi Breeze?** I like that Yardi is cloud based and can be accessed from any location, whether Im working from the office or working from home. I like the chat feature when I have a question. **What do you dislike about Yardi Breeze?** I don't like the Pay Scan service and feel it is very limited in it's ability. In addition, when considering Pay Scan, I felt like important details were left out that would have made me reconsider entering into a one year contract. I also dislike that we cannot get out of our contract even if we are unhappy with the service. **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi is a nice solution for property management needs. **Official Response from Max Glassburg:** > We're glad to hear that you appreciate the cloud-based accessibility and the chat feature. We understand your concerns about the PayScan service and contract terms. I'm escataling your concern, so we can figure out a solution. ### 9. Yardi Breeze is What We Chose to Use! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Yardi Breeze?** The system is straightforward and very user-friendly. There are lots of capabilities that we have not even ventured upon! Yardi Breeze meets our criteria for all of our business needs! **What do you dislike about Yardi Breeze?** Lately, our office has been experience "downtime" with Yardi Breeze, often 2-3 hrs before we can resume our work. There are no warnings nor notices when system will be up and running again. I wish there were a way to correct a payable once entered. There are some entries you can edit; otherwise, you would have to go and delete the whole transaction. **What problems is Yardi Breeze solving and how is that benefiting you?** One aspect Yardi Breeze is advantageous is sending out rent increase letters, and all the info is pulled from their account and made into a formal letter format, thus reducing human error. It has also helped our office eliminate paper waste by downloading documents into the system. **Official Response from Max Glassburg:** > Thank you for your positive feedback about Yardi Breeze meeting your business needs. We understand the frustration caused by the recent downtime, and we are committed to resolving this issue promptly ### 10. Outstanding Program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Yardi Breeze?** What i like the best is that we can have all our tenants as well as maintenance issues and prospects all in one place. Can attach all invoices, pictures, leases etc, do not have to look in multiple places to find like before. Also like that yardi automatically sends out late fees. We use Yardi everyday and it is very easy to use and set up. They offer great customer support and have online tutorials which makes it very easy to resolve any issues. **What do you dislike about Yardi Breeze?** the only thing that i do not like about yardi is when you search under tenants it would make it much easier if the tenant names were organized by property. **What problems is Yardi Breeze solving and how is that benefiting you?** It helps keep everything organized and in one spot. you get reminders of lease expiration and it automatically sends out late fees. **Official Response from Max Glassburg:** > We're thrilled to hear that you find Yardi Breeze to be an outstanding program! We appreciate your feedback and are glad to hear that our platform has helped streamline your operations. We understand the importance of organizing tenant names by property and will take this into consideration for future improvements. Thank you for choosing Yardi Breeze! ### 11. Very effective for what we need **Rating:** 4.0/5.0 stars **Reviewed by:** Katherine C. | Facilities Maintenance Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** The most helpful is how we are able to keep all of our tenant's information in one place and have easy access to essential information very quickly instead of needing to read through leasing documents for what we need at the time. **What do you dislike about Yardi Breeze?** Sending maintenance requests to vendors would be easier if we could input their contact information but not make them full users. Would make tracking and updating the request more effective for us. **What problems is Yardi Breeze solving and how is that benefiting you?** Rather than needing to use 3 or 4 different programs, we were able to streamline all our procedures and information into one program. **Official Response from Max Glassburg:** > Thank you for sharing your positive experience with Yardi Breeze! We're thrilled to hear that it has been effective in streamlining your procedures and information. Your feedback about inputting vendor contact information for maintenance requests is valuable. If you have any more suggestions or need assistance, please feel free to reach out to our support team. We appreciate your business! ### 12. Bulky interface with a long road of improvements ahead... **Rating:** 1.0/5.0 stars **Reviewed by:** Kelsey R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Yardi Breeze?** The support team is friendly and tries to help the best they can. **What do you dislike about Yardi Breeze?** -The product isn't user friendly or easy to use -Implementation and integration has been slow with a lack of full training/transfer of knowledge -Often times when I reach out to support, it takes days to receive a response or solution -There have been many glitches or shortcomings on products included in Breeze -The interface isn't as comprehensive or seemless for property managers or users as competitors products I have used **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi is helping our company bring our archaic paper applications and leases online, which is helpful. However, there are so many funtions of the application and leasing system that don't work for us, or need workarounds, that it is hard to rely on it fully. **Official Response from Max Glassburg:** > Thank you for sharing your experience. I have escalated your concerns to our support team for immediate follow-up. ### 13. We've begin using Yardi to help track maintenance requests at our business park. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Yardi Breeze?** The organizational factor it brings to our maintenace requests. **What do you dislike about Yardi Breeze?** There are times it feels a little clunky navigating around in the tenant section, but that may just be us needing to get used to the platform. **What problems is Yardi Breeze solving and how is that benefiting you?** Better organization of issues so they are not getting lost in emails. This allows us to communicate between tenants and vendors better. **Official Response from Max Glassburg:** > We're pleased to hear that Breeze is helping with better organization of maintenance requests and communication between tenants and vendors. We especially appreciate your feedback on the navigation in the tenant section! ### 14. The best property management software I've used...but still room for improvement. **Rating:** 4.0/5.0 stars **Reviewed by:** Kaylee P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Yardi Breeze?** The best part about Yardi Breeze is the eaze of use. The software is intuitive and easy to walk yourself through. It is simply laid out and provides helpful tools to make the life of a property manager less-complicated. **What do you dislike about Yardi Breeze?** While it is helpful to have a customer support chat box available, it seems that their support workers do not always know how to help with some issues. Additionally, I have found it frustrating that they do not offer phone support for free (you are charged additionally for this) and that they do not offer support/trouble shooting directly to the tenants/end users when they need help with their Rent Cafe accounts. **What problems is Yardi Breeze solving and how is that benefiting you?** The most complicated issues I have had the need to resolve invovle modifying accounts for the general ledger. I have had most of my issues resolved in this regard, but they had to be resolved internally with the Yardi Breeze team and it took about 2 weeks to complete. Other than that, I would like to see online support implemented for the RentCafe users (the tenants trying to pay rent). As an administrator/property manger, I often do not have the access to view the screens that the tenants are viewing on RentCafe, so my ability to help them directly is extremely limited. It is confusing to have to be the middle man, explaining the tenant's issues to the customer support chat line on our end. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze intuitive and easy to use. We appreciate your feedback about the support experience and the need for improved assistance for tenants using RentCafe. We are constantly working to enhance our support services and will take your comments into consideration for future improvements. ### 15. Multi-Family & Commercial Real Estate User **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Yardi Breeze?** Breeze is not cumbersome. Relatively easy to navigate. Customer Support team is generally quit to resolve issues or escalate has needed. **What do you dislike about Yardi Breeze?** Getting permissions to properly work from user to user is a challenge. RentCafe integration isn't the best. We're limited on what we can do. **What problems is Yardi Breeze solving and how is that benefiting you?** Residental tenant online insurance purchasing is not integrating properly to RentCafe for our tenants. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze easy to navigate and that our Customer Support team is responsive. We understand the challenges with permissions and RentCafe integration, and we're continuously working to improve these areas. Thank you for your feedback. ### 16. Yardi Breeze Review **Rating:** 5.0/5.0 stars **Reviewed by:** deb j. | Assistant Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Yardi Breeze?** I find it very useful to have custom data with each tenant file, as this allows me to keep track of all items replaced in a unit by date. I find it easy to navigate through tenant files, apply payments and keep track of tenant payments and billing. **What do you dislike about Yardi Breeze?** Sometimes there can be a delay with the software loading time. Not always help available during business hours. **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi Breeze gives me transparancy with my tenants and work collegues, as ot logs and tracks all tenant payments, and inventory used efficiently. **Official Response from Max Glassburg:** > It's great to hear that Yardi Breeze is providing transparency and efficiency in managing tenant payments and inventory for you and your colleagues. Thanks for your feedback! ### 17. Newer customer reviw **Rating:** 2.5/5.0 stars **Reviewed by:** Carey E. | Vice President, Administrative Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Yardi Breeze?** Relatively simple to use Relatively inexpensive **What do you dislike about Yardi Breeze?** Not open Customer service isn't great Missing functionality **What problems is Yardi Breeze solving and how is that benefiting you?** End to end property management **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze relatively simple to use and inexpensive. We understand your concerns about it not being open. This is mostly by design, however. As an all-in-one system, it's generally faster and more responsive than third-party integrations allow it to be. Still, we want to hear more about your experience and the functionality you'd like to see. ### 18. Satisfied Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Delischa R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Yardi Breeze?** Yardi Breeze to me is so much easier than Voyager. I think it take less steps to get to where you need to go. I love the fact that I am able to adjust my home page to fit my need with the Dashboard settings, favorites and quick links. I love that the help center is very detailed and that I can sign up for live training classes. **What do you dislike about Yardi Breeze?** Honestly I can't think of anything. Anytime I or any one in my organization has ever had an issue with Yardi it was always resolved in the chat. They always communicate everything they are doing and even let us know if they have to take it offline to get assistance from their team. I love the transparency. I have nothing to dislike about breeze... I used other platforms before and by far Yardi is my favorite. **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi breeze has allowed a smooth transition from Real Page and it is much easier to manuever. **Official Response from Max Glassburg:** > We're thrilled to hear that you find Yardi Breeze has been a smooth transition from RealPage. Our goal is to provide a user-friendly experience, and we're glad to hear that you're enjoying the dashboard settings, favorites, and quick links. Thank you! ### 19. Yardi is a Breeze to use **Rating:** 5.0/5.0 stars **Reviewed by:** MJ W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Yardi Breeze?** I recently started using Yardi Premier Breeze and I must say, it has exceeded my expectations. This software is incredibly easy to use, even for someone like me who had no prior experience with it. The user interface is intuitive and user-friendly, making it a breeze to navigate. What's even better is the extensive help center that Yardi provides. The training manuals are incredibly helpful and have allowed me to quickly get up to speed. I appreciate how Yardi has invested in their customer support team as well. They are quick to respond and always offer helpful solutions to any issues I may have. Overall, I highly recommend Yardi Premier Breeze to anyone looking for an efficient and easy-to-use property management software. It has definitely made my job much easier and streamlined. **What do you dislike about Yardi Breeze?** At the moment I can't think of anything that I dislike about Yardi. **What problems is Yardi Breeze solving and how is that benefiting you?** It's been very helpful with recording financials and ensuring the leases, insurance, and vendor payments are up to date. **Official Response from Max Glassburg:** > Thank you for the positive feedback! We're glad to hear that you find Yardi Premier Breeze user-friendly and efficient. Our team is committed to providing helpful solutions and excellent customer support. We appreciate your recommendation and are here to support you as you continue to use our software. ### 20. Breeze migration **Rating:** 4.0/5.0 stars **Reviewed by:** Brendan R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Yardi Breeze?** The web based system is easy to use and navigate. The fact that is web based and available from anywhere that you can access the internet is great. The ability to add nearly unlimited custom data to the variety of objects throughout the system such as tenants and vendors is very useful. The customer service is preety available and helpful. **What do you dislike about Yardi Breeze?** There are no integration tools to be able to extract data beyond a limited ad hoc report writer. Pricing is on a per unit basis and we use units to track common area square footage, so paying to have such a unit would not make sense. CAM recoveries is fairly basic and does not handle more complex CAM recovery situations such as caps on percentage changes without a manual calculation and work around. There is no comprehensive Lease Detail report that includes price per square foot, charge history, lease term, move-in date, and other information all on one report as there had been in their prior desktop software. **What problems is Yardi Breeze solving and how is that benefiting you?** Having an internet based system allowed us to eliminate an onsite server. Having any user in our company be able to access the syetm from anywhere over the internet saves time by not having to bother people in the office from the field. **Official Response from Max Glassburg:** > Thank you for sharing your feedback on Yardi Breeze. We're thrilled to hear that you find the web-based system easy to use and appreciate the ability to customize data. We understand your concerns about the integration tools and pricing structure. If you have any further feedback or require assistance, please feel free to reach out to us. ### 21. No ease of implementation **Rating:** 2.0/5.0 stars **Reviewed by:** Bill M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Yardi Breeze?** I am still trying to get it setup after 5 months. **What do you dislike about Yardi Breeze?** The implementation support starts immediately even though I did not start the implementation for 30 days as I was waiting for the prior Property Manager to get me the information. This caused the support to end far before I had all of the information to set it up. While the delay was not Yardi's fault, they could have started the support from the day I started uploading information rather than from the day I purchased. This is causing me to learn by trial and error as the training classes are at set times and there are not recordings to watch on demand which makes it difficult to get caught up. They won't let me uncheck Ease of Implementation on this review **What problems is Yardi Breeze solving and how is that benefiting you?** This is not really a commercial property management software, it is written for the residential leasing sector. **Official Response from Max Glassburg:** > We apologize for the difficulties you've experienced with the implementation process. We understand the frustration. I'm escalating your concerns, and you should hear from our support team shortly. ### 22. Breeze works well, with a few large caveats **Rating:** 3.5/5.0 stars **Reviewed by:** Mel C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** Good value for the money. Allows smaller companies to get started using the software with low minimums. A full set of basic features that enhance business operations. **What do you dislike about Yardi Breeze?** Things that should be easier to use are more complicated than necessary. Other items needed as your team and managed properties grow are not available **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi makes keeping track of tenants, leases, payments, and balances a breeze. This saves time and reduces errors. Yardi does an excelling job of tracking vendors and payments, which enhances our relationships with vendors. **Official Response from Max Glassburg:** > Thank you for sharing your feedback. We appreciate your comments about areas that could be less complicated. If you have specific suggestions or would like to discuss any challenges you're facing, please feel free to reach out to our support team. ### 23. Boca Centers **Rating:** 4.5/5.0 stars **Reviewed by:** David S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** I like how organized I am with the program and how the dashboard is a great overview for all the essential parts needed like Unpaid AP and AR totals. **What do you dislike about Yardi Breeze?** The one thing I do not like is how hard it is to make a change to a transaction. Once you save a deposit or a payment you have to delete it first in order to change it. **What problems is Yardi Breeze solving and how is that benefiting you?** Maintaining accurate records is important for all of our tenants and showing competence as a real estate owner. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze to be organized and that the dashboard provides a great overview of essential parts like unpaid AP and AR totals. ### 24. Loving it! **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel F. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Yardi Breeze?** so easy to use. It auto set me up every month. **What do you dislike about Yardi Breeze?** No Payroll to pay mu employees. Being able to also do payroll would be a great thing as I also keep an account with QB just for payroll **What problems is Yardi Breeze solving and how is that benefiting you?** easy to set up and use. I can access the program from anywhere **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze easy to use and convenient for your monthly setup. We appreciate your feedback on pricing. However, we will acknowledge that the tenant ledger is a unique feature in real estate accounting software that is not present in basic accounting software. Additionally, there are many things Breeze can do for property managers on the accounting side that cannot be done in other playforms. The price also factors in marketing, leasing, operations, communications, reporting and other time-saving automations. Now that Breeze Premier is only $1 per unit per month for residential units when bundled with resident screening and insurance, as well as the fact we have eliminated ACH transfer fees, the price point is truly unprecendented in this industry. We hope that provides at least some rationale for the pricing! ### 25. Yardi Breeze - All In One System That's Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Yardi Breeze?** Pretty easy to use. Like the dashboard and tracking options. **What do you dislike about Yardi Breeze?** Rent Cafe is confusing and not great. Also, a pretty big time gap from when tenants pay online to when it hits our bank account. **What problems is Yardi Breeze solving and how is that benefiting you?** Keeps us organized and able to track payments, etc. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze easy to use and that it helps you stay organized and track payments! Please follow up with our team regarding the payment concern, so we can see if there's something that needs to be done. ### 26. Breeze is a software platform for very small firms who perform minimal tasks. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Yardi Breeze?** It is easy to make payments after AP IRs have been approved. Tenant statements are attached directly to the tenant ledger once generated. Images of checks disbursed are an added resource to the IRs. **What do you dislike about Yardi Breeze?** Chat Feature - it takes away from the human element of talking through a scenario, it take more time to write your questions and answers that to just speak your question, thought or theory. Very few respresentatives offer to share the screen to make the experience for effective. IR Adjustments - the update to this feature is poor. You have to scroll down on the IR to change from EFT to Check and then scroll back up to change from invoice to adjustment. Job Cost - is very difficult to enter budget adjustments, reclass payables and to enter retainage at different levels. The retainage is 10% or not, as we all know in this field, this is paid or retain at different percentages based on the completion of the job or a related contract. Paying out the retainage is difficult as well. Velocity limits are difficult to manage when you are a mid-size client. **What problems is Yardi Breeze solving and how is that benefiting you?** None at the moment. **Official Response from Max Glassburg:** > Thank you for sharing your detailed feedback on Yardi Breeze. We appreciate your positive comments on the ease of making payments and the direct attachment of tenant statements. We understand your concerns about the chat feature and the challenges you've faced with IR adjustments, job cost entries, and velocity limits. If you have any specific issues you'd like us to address or if you need assistance with any features, please reach out to our support team. Also, be sure to use the feedback button on your Breeze dashboard. Our developers take those comments very seriously! ### 27. Not Intuitive **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Yardi Breeze?** I'm able to manage multiple buildings across one platform. **What do you dislike about Yardi Breeze?** It' not very intuitive and makes you redo many steps when it comes to the waitlist. Customer Service often doesn't know how to fix things and I have to follow-up mutliple times. **What problems is Yardi Breeze solving and how is that benefiting you?** not many. **Official Response from Max Glassburg:** > Thank you for sharing your experience. We understand the frustration of having to redo steps and the importance of efficient customer service. Please reach out if you'd like to discuss these issues in more detail with a product expert. ### 28. Excellent functionality and support **Rating:** 5.0/5.0 stars **Reviewed by:** Tristyn W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** The systems are set up in a way that makes sense. I know that if I have an issue, there will be a solution to my problem, and I've been consistently pleasantly surprised by just how helpful the chat support is on a daily basis. **What do you dislike about Yardi Breeze?** It is obviously mainly intended for residential properties; the commercial functionality is sufficient but could be better. **What problems is Yardi Breeze solving and how is that benefiting you?** Keeping track of rental and CAM payments, taxes, vacancies. **Official Response from Max Glassburg:** > Thank you for sharing your positive experience with our systems and support. We understand the importance of efficient solutions for property management and are glad to hear that Yardi Breeze has been beneficial for keeping track of rental and CAM payments, taxes, and vacancies. ### 29. Full functionality with a lighter footprint. **Rating:** 5.0/5.0 stars **Reviewed by:** Keith C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Yardi Breeze?** Yardi Breeze incorporates much of the robust functionality of Voyager in a more streamlined package, ideal for smaller CRE owners, operators, and managers. Implementation is a "breeze," as is user administration. I also like the customer support model, including video library. **What do you dislike about Yardi Breeze?** I have found nothing to dislike about the program thus far. **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi Breeze allows our company to control our data, giving us visibility into financial operations and leasing. **Official Response from Max Glassburg:** > Thank you for highlighting the customer support model and video library. We strive to make resources readily available for our users to maximize their experience with Yardi Breeze. ### 30. Yardi is a BREEZE **Rating:** 5.0/5.0 stars **Reviewed by:** Kamal D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Yardi Breeze?** Its extremely helpful system to keep track of tenants and properties in one setting. Customer service is great! **What do you dislike about Yardi Breeze?** So far I like everything with Yardi. Maybe the visual of the system wcould be enhanced but the system itself does the job **What problems is Yardi Breeze solving and how is that benefiting you?** It is helping us keep track of rent roll and it intergrates with RentCafe so the ease of having the tenant complete majority of everything is helpful **Official Response from Max Glassburg:** > We're thrilled to hear that you find Yardi Breeze helpful for keeping track of tenants and properties, and that you've had a great experience with our customer service. ### 31. Yardi Breeze Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Yardi Breeze?** It is flexible and that makes it more user friendly. **What do you dislike about Yardi Breeze?** I don't think tenant deposit tracking in the AR subledger has been the easiest. **What problems is Yardi Breeze solving and how is that benefiting you?** It provides a solution for our general ledger system and tenant integration. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze flexible and user-friendly. We appreciate your feedback about the tenant deposit tracking and will take it into consideration for future improvements. ### 32. Great for reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Vasil D. | property manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Yardi Breeze?** the reports are great! Many types of Reports and details! **What do you dislike about Yardi Breeze?** Customer Service is mainly via Chat and via phone for an additional cost **What problems is Yardi Breeze solving and how is that benefiting you?** Transaction of payments of rental properties **Official Response from Max Glassburg:** > We're glad to hear that you find our reporting and payment features helpful. Thanks for your feedback! ### 33. Efficient Property Management Software **Rating:** 4.0/5.0 stars **Reviewed by:** Gia A. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Yardi Breeze?** Yardi Breeze offers an intuitive and user-friendly interface, making it easy for our team to navigate and use effectively. The tenant portal is a game-changer. Our tenants can easily pay rent online, submit maintenance requests, and access lease agreements and important documents. Yardi Breeze's customer support team has been responsive and helpful whenever we've had questions or issues. **What do you dislike about Yardi Breeze?** While the software covers most property management needs, it lacks advanced customization options. Some flexibility in tailoring the system to our unique requirements would be appreciated. While the reporting is good, we'd like to see more advanced analytics and forecasting features for in-depth property performance analysis. **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi Breeze has been a great addition to our property management toolkit. It's efficient, user-friendly, and has improved tenant satisfaction. While there's room for improvement in terms of customization and deeper reporting, it's an excellent choice for small to mid-sized property management companies. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze's interface intuitive and user-friendly, and that it has been a game-changer for your tenants! ### 34. Yardi Breeze **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** The screens are easy to read and move between. **What do you dislike about Yardi Breeze?** Not user friendly in regards to reports. Either they give more tha you wnat or not enough. You have to jump through hoops to get to what you need. help is no help and chat doesn't work often, forcing you to email and never get an answer. **What problems is Yardi Breeze solving and how is that benefiting you?** When it works correctly it is easy to use. But if you don't clear your cache every couple of days the system will lock up and you will get red warning boxes that no one seems to know what they mean. **Official Response from Max Glassburg:** > Thank you for sharing your feedback with us. We're glad to hear that you find Yardi Breeze's screens easy to navigate. We apologize for the challenges you've experienced with reports and support. Please reach out to us directly so we can assist you further with any issues you're facing. We appreciate your patience and understanding as we strive to provide a better experience for you. ### 35. Complete Package! **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** Easy to use and setup was very quick and easy. I love how everything is linked together. **What do you dislike about Yardi Breeze?** Wish we could view attachments as pdf's. I like to keep invoice copies with the system. **What problems is Yardi Breeze solving and how is that benefiting you?** Tenant Reconciliations is the biggie. We have used quickbooks in the past which is fine if you don't have to do CAM Reconciliations. **Official Response from Max Glassburg:** > We're glad to hear that you found Yardi Breeze easy to use and quick to set up. We appreciate your feedback about viewing attachments as PDFs as well! ### 36. So far it seems like a great software that I think will help my business grow **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie W. | Principal Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** The automation and ease of working with all my tenants and owners in one spot **What do you dislike about Yardi Breeze?** So far I havent seen any negatives, I would say maybe trying to manuver around takes a bit to get used to. **What problems is Yardi Breeze solving and how is that benefiting you?** It is helping my business comply with laws better and helping me streamline the business for growth. **Official Response from Max Glassburg:** > We're thrilled to hear that you find Yardi Breeze helpful for your business. The automation and ease of use are key features that many of our customers appreciate. We appreciate your feedback about the navigation and will definitely take that into consideration for future improvements. Thank you! ### 37. Leaves a lot to be desired **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Yardi Breeze?** CAM set up and reconciliation seem more straight forward and easier to use than in Genisis II. The formating of excel exports is much better too **What do you dislike about Yardi Breeze?** A lot more clicking to where i want to go and multiple ways to accomplish something make it confusing. Adding tenant statements to the tenant portal should be a lot easier like it was in Genesis II. You should also be able to email the statements to multiple people within the same company at the same time like in Genesis II. Attaching pdf invoices to payables is also a lot more time consuming than in Genesis II. The conversion and integration wasn't as semless as advertised. Still having multiple problems with things that don't convert, and tenants not being able to verify their bank account on the portal. There should be an easier and quicker way to view current cash on hand for various bank accounts, especially when multiple properties utilize the same bank account. **What problems is Yardi Breeze solving and how is that benefiting you?** Managing Properties and bookkeeping **Official Response from Max Glassburg:** > We appreciate your feedback on the CAM set up and reconciliation process, as well as the excel export formatting. We understand your concerns about the additional clicking and multiple ways to accomplish tasks. We apologize for any inconvenience during the conversion and integration process and are committed to resolving any outstanding issues. Thank you for sharing. ### 38. Very Good - Has Some Room For More **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Yardi Breeze?** The system is very clean. Batch receipts, charges, and reports are helpful when you have a lot of data to upload. Reports are customizable which is helpful for different properties. CAM Reconciliation is a plus. **What do you dislike about Yardi Breeze?** These will seem minor, but are the drawbacks for my office. There are no automatic emails avilable, this means all tenant statements and monthly reports have to be prompted every month. Coming from a system that used to do it for me, a slight hassle. Charges/receipts can't be edited. Have to go to toolbox, delete, and re-enter. I understand the logic behind it. However, I am human and frequently type the wrong stuff. Can't have more than one tab open at a time in a Browser. Again, understand. But pain if I need to look at one thing to do another. I tend to open up in a different Browser login under a different portal. Owner Portals suck. They can't see anything. I create specific logins and permissions so they can actually run reports. **What problems is Yardi Breeze solving and how is that benefiting you?** It is our Property Management software. Anything it can't do, I do in Excel. **Official Response from Max Glassburg:** > We appreciate your feedback and are glad to hear that you find Yardi Breeze clean and helpful for managing your property data. We understand your concerns about the limitations with automatic emails, editing charges/receipts, and the owner portals. We are constantly working to improve our system and will take your feedback into consideration for future updates. For example, we now have an owner app that they can download for a better mobile experience. ### 39. Improvements required for Accounting **Rating:** 4.0/5.0 stars **Reviewed by:** Nilesh R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Yardi Breeze?** Cloud based, accessibility I used when I was on vacation in Pacific Islands Online support **What do you dislike about Yardi Breeze?** The accounting reports has a cut off on monthly basis. It would be great to have Yardi programmed to produce results on a exact date basis Support staff to have accounting knowledge **What problems is Yardi Breeze solving and how is that benefiting you?** There was none **Official Response from Max Glassburg:** > Thank you for your feedback! It's great that you could work from the Pacific Islands. We do appreciate your input on the accounting reports and the support staff's accounting knowledge. We will take this into consideration for future improvements and trainings. ### 40. MIsleaded **Rating:** 1.0/5.0 stars **Reviewed by:** Eric L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Yardi Breeze?** I like the clean and fresh looking design of the platform. **What do you dislike about Yardi Breeze?** Some process on each sections of the work flow. Its kind a, you need to do something before it can be done or go through many steps which is contrary to what they marketed to thier customer which is smooth flow like a breeze. **What problems is Yardi Breeze solving and how is that benefiting you?** For me, as my task is mostly in leasing. I expect that YARDI Breeze can surpass our expectation in providing seemless steps in marketing our rental properties. Apparently, not. **Official Response from Max Glassburg:** > Thank you for sharing your feedback. I have escalated your concerns to our support team for follow-up. ### 41. RE Manager perspective **Rating:** 5.0/5.0 stars **Reviewed by:** Brian K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** Yardi's ability to tie everything together in one software not needing to utilize Quickbooks and Excel. **What do you dislike about Yardi Breeze?** Can be cumbersome for some tasks that I feel should only take a few clicks. Posting and depositing payments in one example. **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi has made using QB and Excel for records backup obsolete. **Official Response from Max Glassburg:** > It's great to hear that Yardi Breeze has eliminated the need for Quickbooks and Excel. We acknowledge your concerns about certain tasks and are dedicated to streamlining processes to provide a better user experience. ### 42. Absolutely love this software!! **Rating:** 5.0/5.0 stars **Reviewed by:** Nikole V. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Yardi Breeze?** The ease of access and the flow of tasks is perfect!! This system is so very user friendly and the information available to assist you is above the norm in every way. **What do you dislike about Yardi Breeze?** I honestly do not have any dislikes so far, literaly everything about the software is awesome. Customer service is excellent as well so I have no cons so far in regards to this system. **What problems is Yardi Breeze solving and how is that benefiting you?** Online portal access for the tenants, no more excuses of why a payment was late. Without having to wait for paper checks to arrive is wonderful! Absolutely removes the excuses typically recieved from our tenants who have a habit of sending in rent late. **Official Response from Max Glassburg:** > We're delighted to hear that you're enjoying using Yardi Breeze! The ease of access and online portal access for tenants are some of the key benefits we aim to provide. We're glad to hear that it's helping you with timely rent payments. ### 43. Awesome Software **Rating:** 4.5/5.0 stars **Reviewed by:** Tosha A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Yardi Breeze?** The instant chat feature has been wonderful. **What do you dislike about Yardi Breeze?** It doesn't allow you to enter a new tenant for a lease that is going to expire in a few months. It states unit is already occupied. Even with listing the new tenant as 'Future'. **What problems is Yardi Breeze solving and how is that benefiting you?** None that I'm aware of. **Official Response from Max Glassburg:** > Thank you for sharing your feedback! We're thrilled to hear that you're enjoying the instant chat feature. We apologize for the inconvenience you experienced with entering a new tenant for an upcoming lease expiration. Our team is constantly working to improve our system, and we appreciate your input. Please reach out to our support team so we can assist you with this issue. Thank you for choosing Yardi Breeze! ### 44. Yardi Onboarding for property management **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** Simple to use, with a great help center. All of the infomation needed to run our properties are included in the platform **What do you dislike about Yardi Breeze?** We have had some issues cashing checks via Yardi, but i beleive those issues have been resolved. **What problems is Yardi Breeze solving and how is that benefiting you?** Portfolio performance analysis. Tracking receiveables and payments **Official Response from Max Glassburg:** > It's great to hear that Yardi Breeze is helping you with portfolio performance analysis and tracking receivables and payments. We're committed to providing the tools and features that help property managers effectively run their properties. ### 45. Property Management - Commercial and Residential **Rating:** 4.0/5.0 stars **Reviewed by:** John S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Yardi Breeze?** Overall functionality provides the tool we need to effectively and efficiently manage our properties. Bill pay functionality very helpful with managing A/P. **What do you dislike about Yardi Breeze?** We have multi use properties in our portfolio (i.e., primarily residential with a few commercial/retail units too). An impovement that would be very helpful is for Breeze to be able to accomodate multi use and not just one or the other. Because it requires a singular selection, we cannot utilize the commercial functionality (e.g., expense pools, recovery reconciliations) for the commerical teants that are setup with NNN leases. An API type integration that would connect to other lead gen sources (e.g., Apartments.com, Rent.com) and would auto populate new prospects into Breeze, the CRMQue etc. would be a huge improvement. Lease generation is also a little cumbursome, espeically with leases that require multiple tenant signatures and acknowledgements within a single document. Consequently, we use the e-signature technology at BOX.com for lease execution. Broader compatability with other web browsers (i.e., Safari) is also an improvement that should be considered. In fact, it would help technical support greatly as MAC users like me cannot share screen with your team during chat sessions. 1099 generation too is not user friendly. As a Quickbooks online user too, 1099 functionality and ease of use night and day difference between the two. **What problems is Yardi Breeze solving and how is that benefiting you?** See above. Not sure if some of the items I listed are being considered in new releases/upgrades or not. **Official Response from Max Glassburg:** > We appreciate your feedback on Yardi Breeze's functionality and bill pay features. We've made multiple improvements since your comment was made and would love to know if they've improved your experience. ### 46. Great property management software **Rating:** 5.0/5.0 stars **Reviewed by:** Jason H. | Tax Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Yardi Breeze?** The ability to segregate properties between property management or property owners is fantastic. It was easy to implement and easy to integrate into our existing structure. When customer support is available through chat they are fantastic. **What do you dislike about Yardi Breeze?** Sometimes customer support isn't available to chat. They will eventually respond but the email isn't as great as the chat. Only other issue we've had is our properties are numbered internally and named. We didn't include the number in with the name originally and now that we've added that number with the name the software still automatically sorts by original name, not by current name (that has the numbers). **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi helps with the simple CAM reconciliations, correctly applying payments, and ease of reporting such as rent rolls and cash management. **Official Response from Max Glassburg:** > Thank you for sharing your positive experience with Yardi Breeze. We're pleased to hear that the software helps with CAM reconciliations, payment applications, and reporting. We apologize for any inconvenience with the availability of chat support and the sorting issue with property names. Your feedback is valuable to us. ### 47. Very useful tool for real estate business admin **Rating:** 5.0/5.0 stars **Reviewed by:** Glen G. | Senior Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Yardi Breeze?** It is easy to use, has all of the functionality needed for our small real estate businesses (lease tracking, accounts payable, accounts receivable, great selection of useful reports. I also like the help center which includes clear, detailed, and well organized articles to help with any issue or functionality you could imagine. **What do you dislike about Yardi Breeze?** The only issue I have experienced so far were some instances were there were differences between the trial balance and balances per the general ledger due to some sort of glitch because that should be impossible in an accounting system. On the plus side, the fix was quick and easy and the one time we needed human tech support, the issue was dealt with quickly and professionally. **What problems is Yardi Breeze solving and how is that benefiting you?** Keeping track of lease details, automating some of our processes like monthly rent posting which saves a lot of time not having to enter rent for each tenant manuallly each month! Also used extensively for financial reporting on a monthly basis. **Official Response from Max Glassburg:** > We're glad to hear that Yardi Breeze has been a useful tool for your real estate business admin. We appreciate your feedback on the ease of use, functionality, and helpfulness of the help center. We apologize for the issue you experienced with the trial balance and general ledger, but we're pleased to hear that our tech support was able to resolve it quickly and professionally. ### 48. Satisfied new customer **Rating:** 5.0/5.0 stars **Reviewed by:** John N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** The transition from Genesis to Breeze was easier than I imagined. I recommend that any Genesis user make the transition ASAP. **What do you dislike about Yardi Breeze?** Less report options than Yardi Genesis, but able to work around this **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi has the tools for commercial real estate business operations **Official Response from Max Glassburg:** > We're thrilled to hear that your transition to Yardi Breeze was smooth! We appreciate your recommendation and are glad to have you as a customer. ### 49. Great for property management but has some limitations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Yardi Breeze?** Yardi is very easy to learn and use. It's a great way to keep track of payments and expenses. The Yardi chat is the best feature. Click on chat and someone is immediately there to help. **What do you dislike about Yardi Breeze?** There are some features I wish the reports had. I wish they were easier to format. I wish I could put filters on certain reports. It can be difficult for my tenants to register for CondoCafe. **What problems is Yardi Breeze solving and how is that benefiting you?** Keeping track of owners and expenses. Very easy. **Official Response from Max Glassburg:** > Thank you for sharing your positive experience with Yardi Breeze, especially the ease of keeping track of payments and expenses. We understand your concerns about the limitations with reports and CondoCafe registration, and we'll take this into consideration for future updates. ### 50. Hesitant to upgrade, HAPPY I DID **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel L. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** I love the logical flow of information and ease of use. **What do you dislike about Yardi Breeze?** so many features, i feel compelled to do more even though im already getting so much from it. **What problems is Yardi Breeze solving and how is that benefiting you?** Allows us to track tenannts and payments and communicate on our business. **Official Response from Max Glassburg:** > We're thrilled to hear that you are enjoying the flow of information and ease of use with Yardi Breeze. We understand that having many features can sometimes feel overwhelming, but we're here to support you in making the most of the platform without feeling compelled to do more than necessary. ## Yardi Breeze Discussions - [How do I start the new year with old records? Have an existing company and want to Start Jan 1 with all accounting information. We currently use QuickBooks](https://www.g2.com/discussions/35530-how-do-i-start-the-new-year-with-old-records-have-an-existing-company-and-want-to-start-jan-1-with-all-accounting-information-we-currently-use-quickbooks) - 2 comments, 1 upvote - [Who owns Yardi breeze?](https://www.g2.com/discussions/who-owns-yardi-breeze) - 3 comments - [Does Yardi Breeze have a mobile app?](https://www.g2.com/discussions/does-yardi-breeze-have-a-mobile-app) - 3 comments - [What property types are supported in Yardi breeze?](https://www.g2.com/discussions/what-property-types-are-supported-in-yardi-breeze) - 1 comment - [View Yardi Breeze pricing details and edition comparison](https://www.g2.com/products/yardi-breeze/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+07%3A49%3A33+-0500&secure%5Bsession_id%5D=e0cfac3c-e883-4e34-9c67-366953bb0930&secure%5Btoken%5D=2579dece9ddc7af9155555e11cfd0d51348c50377eb268da1ac24e6395c283e9&format=llm_user) ## Yardi Breeze Integrations - [Bluemoon Enterprise](https://www.g2.com/products/bluemoon-enterprise/reviews) - [Snappt](https://www.g2.com/products/snappt/reviews) - [Yardi Investment Suite](https://www.g2.com/products/yardi-investment-suite/reviews) - [Yardi RENTCafe](https://www.g2.com/products/yardi-rentcafe/reviews) ## Yardi Breeze Features **Lease Administration Platform Features** - Portfolio Administration - Lease Accounting - Lease Auditing - Document Management - Critical Date Alarms - Regulatory Compliance - Reporting - Dashboards **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Communication** - Mass Communication - Calendar - Member Notifications - Digital Bulletin Board - Website Builder **Platform Basics** - Interoperability - Reporting **Unit Management** - Reservation System - Inventory Tracking - Management Reports **Portfolio Monitoring** - Asset Management - Portfolio Management - Market Research - Investment Management **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Member Management** - Member Profiles - Member Database **Platform Content** - Automation **Platform Additional Functionality** - Payment - Portal - Mobility - Cloud **Logistics & Operations** - Industry-Specific CRM - Payment Processing - Customer Communications - Customer Portal - AR/AP Management **Investment Operations Management** - Investor Portal - Back-Office Operations - Fundraising Management - Deal Management - Financial Calculator - Investor Reporting **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Property Management** - Payment Gateway - Maintenance Requests - Property Management Tools - Community Association Management **Platform Data** - Visualization - Dashboard - Alerts and Notifications **Platform Performance** - Reporting **Platform Additional Functionality** - Cloud - Portal - Investor Statements - Mobility **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Yardi Breeze Alternatives - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (270 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [Innago](https://www.g2.com/products/innago/reviews) - 4.8/5.0 (679 reviews)