Xurrent Pricing Overview
Xurrent at a glance
Xurrent is priced by package level (e.g. starter, corporate, or enterprise). Request more information here: https://www.xurrent.com/contact-us/
A person is counted as a Xurrent user for a given month when his or her person record in Xurrent was enabled and had one or more roles (or access profiles) at any point during that month. It is important to note that a person who had access to Xurrent in a given month is still counted as a Xurrent user even if this person did not access Xurrent that month.
A Xurrent person record can only be counted as one user, regardless of the number of roles it has.
| Name | Price | Features |
|---|---|---|
| Premium | Contact Us | Enterprise Service Management
Most organizations have already realized that their people are more productive when they can quickly get help when they need it. That is why modern organizations offer a single self-service portal where their employees can get support from IT, HR, Finance, Marketing, Legal, Facilities Management, etc. The Premium plan is there for any organization that is ready to expand beyond the traditional self-service support that IT departments provide.
The Premium plan includes the ability to set up a directory account so that the organization structure, employee and site information is maintained centrally and does not require any effort from the different departments that offer support. Xurrent’s unique directory account feature is also valuable for multinationals that have, for example, an IT and HR department in multiple countries, as well as a shared services organization for Finance.
Organizations eager to automate manual tasks will find the Automation Rules functionality of the Premium plan compelling. Using Xurrent, they are able to identify the administrative tasks that are performed frequently and require a significant manual effort. The cost of this effort can then be eliminated using Xurrent’s automation capabilities.
Pricing for this plan depends primarily on the number of users and the procurement process of the organization. Special discounts are available for higher education, governments and NGOs.
To request a quote, please submit your company email address and a telephone number. A representative from Xurrent will contact you within 2 business days to understand the scope of your organization’s service management needs and its procurement process requirements.
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Xurrent pricing & plans
A user in Xurrent is a person working in the backend. This might include Service or other IT personnel.
Pricing information was last updated on October 15, 2024
Xurrent Pricing Reviews
Very fast Enterprise Service Management application which can be tailored on your company needs with the ability to create direct connections with Suppliers and Customers, where all the managed internal and external Services are the starting point with an oustanding awareness and focus on security.
AI integrations are adding value to request handling and support questions, custom workflows with (appoval) tasks, automation and integrations options which are available on a wide landscape for departments like IT, HR, Facility management, etc. With an Self-Service portal and the optional webshop the accessability for internal and external end users is a piece of cake.
The modern layout of the GUI for Specialists gives you direct access to all requests, tasks, workflows, reports, and more related to your work environment to do your job as efficient as possible. Review collected by and hosted on G2.com.
Not a real dislike but the weekly update of enhancements ( reqested by customers or Xurrent) first performed in QA and added in production a week later can sometimes be a challenge and suggests to be flexible sometimes. That being said, Xurrent always listen to customers comments and remarks and is willing to come to a wanted outcome for all. Review collected by and hosted on G2.com.
The upsides of 4me is that it is easily configurable and adaptable, it can take a very short period of time to get up and running and also to make any changes do not take any long winded processes to complete. I have personally been involved in multiple integrations with other applications such as Dynatrace and it really has beenvery straightforward. Review collected by and hosted on G2.com.
You are restricted in what can be acheived as the code base is shared and therefore you are limited to what you can change and implement. Review collected by and hosted on G2.com.
