Top 10 Xurrent Alternatives & Competitors

(81)4.6 out of 5

Explore the best alternatives to Xurrent for users who need new software features or want to try different solutions. Enterprise IT Management Software is a widely used technology, and many people are seeking secure, simple software solutions with automate ticket routing, knowledge base/ticket integration, and surveys. Other important factors to consider when researching alternatives to Xurrent include end users and user interface. The best overall Xurrent alternative is Freshservice. Other similar apps like Xurrent are ServiceNow IT Service Management, Jira Service Management, SysAid, and NinjaOne. Xurrent alternatives can be found in Enterprise IT Management Software but may also be in IT Service Management Tools or Service Desk Software.

Best Paid & Free Alternatives to Xurrent

  • Freshservice
  • ServiceNow IT Service Management
  • Jira Service Management

Top 10 Alternatives to Xurrent Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Xurrent stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Insurance, and Consulting, and find the best product for your business.
    #1
  1. Freshservice

    (1,238)4.6 out of 5
    Optimized for quick response
  2. Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

    Reviewers say compared to Xurrent, Freshservice is:

    Easier to admin
    Easier to set up
    More usable
    #2
  3. ServiceNow IT Service Management

    (872)4.3 out of 5
  4. ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

    Reviewers say compared to Xurrent, ServiceNow IT Service Management is:

    More expensive
    Serviceaide ChangeGear
  5. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (99)3.9 out of 5
  6. We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.

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    #3
  7. Jira Service Management

    (779)4.2 out of 5
  8. Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    #4
  9. SysAid

    (710)4.5 out of 5
    Optimized for quick response
  10. SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.

    Categories in common with Xurrent:

    Reviewers say compared to Xurrent, SysAid is:

    Easier to admin
    #5
  11. NinjaOne

    (1,827)4.7 out of 5
    Optimized for quick response
  12. NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.

    Reviewers say compared to Xurrent, NinjaOne is:

    More expensive
    Easier to set up
    Easier to admin
    #6
  13. SolarWinds Service Desk

    (742)4.3 out of 5
    Optimized for quick response
  14. SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

    Reviewers say compared to Xurrent, SolarWinds Service Desk is:

    Easier to admin
    #7
  15. Zendesk Support Suite

    (6,149)4.3 out of 5
    Optimized for quick response
  16. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Xurrent:
    #8
  17. ClickUp

    (10,039)4.7 out of 5
    Optimized for quick response
  18. ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.

    Reviewers say compared to Xurrent, ClickUp is:

    Better at meeting requirements
    #9
  19. Microsoft System Center

    (585)4.1 out of 5
  20. Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.

    Reviewers say compared to Xurrent, Microsoft System Center is:

    More expensive
    #10
  21. ManageEngine Endpoint Central

    (902)4.4 out of 5
  22. Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.

    Categories in common with Xurrent:

    Reviewers say compared to Xurrent, ManageEngine Endpoint Central is:

    More expensive
    Serviceaide ChangeGear
  23. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (99)3.9 out of 5
  24. We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.

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