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XSellerator Reviews & Product Details

XSellerator Overview

What is XSellerator?

Manages your entire dealership through streamlining process and embedded CRM technology.

XSellerator Details
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Product Description

Manages your entire dealership through streamlining process and embedded CRM technology.


Seller Details
Year Founded
1996
HQ Location
Calgary, Alberta
Twitter
@QuorumDMS
523 Twitter followers
LinkedIn® Page
www.linkedin.com
140 employees on LinkedIn®

Recent XSellerator Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Horrendeous Experience dealing with these clowns - noone knows anything!"
How they pretend to care and act like they're going to resolve your tickets only to never actually call you back.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
1.5 out of 5
"Xsellerator Review"
not a whole lot. Not the best interface. very glitchy, slow, problematic. Does the job, but poorly.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"XSellerator - Quorum - new software being used "
I do like the User Interface as it is attractive to the eye
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XSellerator Media

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6 XSellerator Reviews

2.3 out of 5
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6 XSellerator Reviews
2.3 out of 5
6 XSellerator Reviews
2.3 out of 5
G2 reviews are authentic and verified.
Verified User in Automotive
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about XSellerator?

How they pretend to care and act like they're going to resolve your tickets only to never actually call you back. Review collected by and hosted on G2.com.

What do you dislike about XSellerator?

Unprofessional, give you the run around whenever support is needed. Have not been able to resolve constant issues with the poorly written legacy code from the early 80's. UI is ANCIENT. No pictures of vehicles STILL. No one knows anything it seems. They have Salespeople who know NOTHING about tech and are proud of the fact they can barely operate their mobile phones... SMH Absolutely horrible experience having to deal with these people. VERY HIGHLY NOT RECOMMENDED. We are looking for better solutions now and wish we had never fell for their schemes. Stay far away. Review collected by and hosted on G2.com.

What problems is XSellerator solving and how is that benefiting you?

It was SUPPOSE to ease our operations but has only made operations more difficult in essence as we have been literally acting as their Quality Assurance team and instead of getting paid for troubleshooting their "software" ever since they chose to migrate to the cloud, we've actually had TO PAY OVER $1k per month to be that QA team that this company lacks. How convenient! Just roll out a change to the program and use your existing clients as the QA team. Smart. Too smart for their own good. Now it is backfiring on them. And coming from a publicly-traded company this is in fact quite unbelievable. Not sure who in their right mind would 'invest' in this gong show of an operation. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about XSellerator?

not a whole lot. Not the best interface. very glitchy, slow, problematic. Does the job, but poorly. Review collected by and hosted on G2.com.

What do you dislike about XSellerator?

VERY glitchy, difficult to use, slow, frustrating. Most everything about it. Even when you try to copy and paste text into the program, it glitches. It's been nearly 2 years and they still have not fixed this despite repeated complaints. Review collected by and hosted on G2.com.

Recommendations to others considering XSellerator:

Avoid. I'm sure there's something better. Review collected by and hosted on G2.com.

What problems is XSellerator solving and how is that benefiting you?

problems that it solves are keeping notes in one place. Causes many other problems though. There are likely better programs. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about XSellerator?

The speediness and quickness of the system. I also like that the customer report teams is always on hand to answer our phone calls and always willing to help us out. Constant updates as well, I enjoy that they fix it right over the phone by taking over the controls of the computer. They are extremely helpful! Review collected by and hosted on G2.com.

What do you dislike about XSellerator?

The updates as well. Sometimes the updates will mess up our entire system. But theyre pretty quick at fixing it and getting us back on track!

One other downfall is that the system will randomly shut down. By doing this it kicks us all out of what we are doing, and we sometimes get locked out of work orders. Normally this wouldnt be so bad, but this usually turns into problems when trying to reopen them. Review collected by and hosted on G2.com.

Recommendations to others considering XSellerator:

Amazing speed - ease of efficiency, - and 24 hour support! Review collected by and hosted on G2.com.

What problems is XSellerator solving and how is that benefiting you?

Not sure about business problems. It helps up with all our information and customer vehicles. Benefits are that we can see into many profiles of the system at once! Other benefits of this program is that it constantly is upgrading and evolving. We are getting faster with the system as well, allowing us to become more efficient and better at our jobs! Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about XSellerator?

I do like the User Interface as it is attractive to the eye Review collected by and hosted on G2.com.

What do you dislike about XSellerator?

You can not merge accounts like you could with DealerAccess Review collected by and hosted on G2.com.

Recommendations to others considering XSellerator:

I would not use XSellerator, there are CRM better for the Car Business. Review collected by and hosted on G2.com.

What problems is XSellerator solving and how is that benefiting you?

Trying to incorporate it to all new and used car deals, however you can't merge from dealer access so everything has to be inputted manually. Review collected by and hosted on G2.com.

Verified User in Automotive
CA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about XSellerator?

Works great with service to see history of customer service and vehicle Review collected by and hosted on G2.com.

What do you dislike about XSellerator?

Hard to enter info in for older user. And drop offense to Review collected by and hosted on G2.com.

What problems is XSellerator solving and how is that benefiting you?

CRM connects with service Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about XSellerator?

I like it's easy to use interface and it's customer service line Review collected by and hosted on G2.com.

What do you dislike about XSellerator?

When notes disappear, customers disappear and when the system is down Review collected by and hosted on G2.com.

What problems is XSellerator solving and how is that benefiting you?

It helps me to keep my contacts relevant by reminding me to contact them in my list of tasks. Review collected by and hosted on G2.com.