Levi W.
LW
Levi W.
General Manager
Mid-Market (51-1000 emp.)
"Amazing Reservation System"
5/5
What do you like best about Xola?

Intuitive, helpful, organized, easy to use. Review collected by and hosted on G2.com.

What do you dislike about Xola?

discounts on packages and gift cards for packages Review collected by and hosted on G2.com.

Josh B.
JB
Josh B.
CEO
Small-Business (50 or fewer emp.)
"Great software, 24/7 support"
4.5/5
What do you like best about Xola?

Software is professional in design and function. We love having 24/7 support. Review collected by and hosted on G2.com.

What do you dislike about Xola?

We wish there was an option to pay per month rather than a percentage added per booking. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Great product but comes at a price"
3.5/5
What do you like best about Xola?

The customer service is unmatched-helpful and ALWAYS available. They also take requests for product features and constantly upgrade the product Review collected by and hosted on G2.com.

What do you dislike about Xola?

They take a hefty fee for each transaction and we are still waiting on some much needed features Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"Pretty good but lacking some intuitive features."
3.5/5
What do you like best about Xola?

Xola is a stable platform for automatically booking multiple events, looking at registrations, accepting payments, and making changes to bookings. It has the ability to filter by event, date, and customer which is very useful. Review collected by and hosted on G2.com.

What do you dislike about Xola?

Xola lacks a few intuitive features like resending receipts and adding another event reminder at a custom amount of time before the event. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Xola 2022"
3.5/5
What do you like best about Xola?

Real people and great customer service!! Review collected by and hosted on G2.com.

What do you dislike about Xola?

Reporting capabilities. Or lack thereof. Review collected by and hosted on G2.com.

Response from Jessica Fewell of Xola

Thanks for the review and the feedback on our reporting! Stay tuned as great things are to come for our reporting soon!

Pronto W.
PW
Pronto W.
CEO
"XOLA IS A SUPER TRIFECTA CHOICE FOR A ROBUST ONLINE BOOKING PLATFORM"
5/5
What do you like best about Xola?

Xola is hands down one of the most user-friendly platforms for a vendor/business to build out your packages, tours, experiences. I built out my five different tour experiences on their platform with very little need for support. While Xola is significantly more easy to use than some of their competitors, they also are much more robust in their integrated features for the same price. I have used two other similar booking platforms for my business- 1. Peek Pro and 2. Bookeo. Neither of these two come close to the category of Ease of Use- XOLA gets a 10.0 no contest. XOLA makes building your experience easy as well as maintaining it. I can say that with Peek, nothing was easy when it came to creating an activity. Their process was very complex and nothing like XOLA. XOLA you make an experience/ activity - your activity's availability was integrated into its development, I will say, is a BRILLIANT part from XOLA. On Peek, this was a completely separate process, and my GOD, it was complicated. Also XOLA makes it a breeze if you need to cancel out a day or period of time to attend to your personal lifes obligations. With Peek, it was not easy at all and took multi-steps just to get it accomplished. Review collected by and hosted on G2.com.

What do you dislike about Xola?

SO Far, I can not complain one bit. The only thing I wish they had was Google 2-Way Calendar Sync Integration. Currently, they only have one-way. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"A versatile and user friendly booking software"
5/5
What do you like best about Xola?

I like the interface, which is clean and easy to understand at a glance. There are a lot of options on what you can do for your business and changes you can make to edit a booking.

I like that there are. different views, such as the main page is a dashboard for all bookings that day, where you can expand to see a summary of that booking, where you can then expand once again to get the full details of that specific booking and its history. Review collected by and hosted on G2.com.

What do you dislike about Xola?

I dislike the lack of tracking when it comes to making some changes for the booking/reservation. Such as, if you reduce the number of spots available, it will not note who or when the change was made. It would also be nice to change the verbiage around to match specific businesses more. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Xola makes booking easy"
5/5
What do you like best about Xola?

I like the ease in which I can make changes to a guests booking. Xola swapping experiences changing times are a cinch! Review collected by and hosted on G2.com.

What do you dislike about Xola?

Sometimes things can be changed without a confirmation and it makes for an oopsie later on Review collected by and hosted on G2.com.

Christine A.
CA
Christine A.
Guest Services Guide and Trainer
Entertainment
Mid-Market (51-1000 emp.)
"Excellent for ease, and comfortably user-friendly"
5/5
What do you like best about Xola?

Xola works extremely well for quick interactions. I appreciate how straight-forward its layout is and how simple exploration can explain most of its services, making it easy to learn. Review collected by and hosted on G2.com.

What do you dislike about Xola?

The subcategories can sometimes be difficult to find, as most things are the same font and size and can hide within each other. Review collected by and hosted on G2.com.

Verified User in Recreational Facilities and Services
AR
Verified User in Recreational Facilities and Services
Mid-Market (51-1000 emp.)
"Visually Pleasing and Intuitive to Navigate"
4.5/5
What do you like best about Xola?

LOVED the clean look and color scheme! The front-end was super intuitive and easy for guests to understand! Review collected by and hosted on G2.com.

What do you dislike about Xola?

Sometimes financial transactions could get a little messy and hard to correct. It would also be nice to be able to edit individual tours on the back-end instead of having to adjust the entire schedule. I think they have since added color coding but it would be nice to be able to adjust the color of each tour individually! Review collected by and hosted on G2.com.