Being able to take ccs over the phone and use a cc Swipe Review collected by and hosted on G2.com.
Yeap, used to be good, but they did not evolve with the times. Also, I believe their pricing policy is not competitive or worth it, we are in the process of switching to a different platform. Review collected by and hosted on G2.com.
You can completely customize Xola for your booking software needs. My favorite features: abandoned bookings, waivers, text/email, custom listings Review collected by and hosted on G2.com.
I have had zero issues, the chat support is always there to help. Review collected by and hosted on G2.com.
Thanks for the review! Happy to see you are loving Xola, our features, and our support!
Xola is easy to use and easily understandable! Review collected by and hosted on G2.com.
Sometimes xola can be slow, when processing 5-10 reservations at once! Which is understandable! Review collected by and hosted on G2.com.
Thanks for the review and the feedback!
Easy to use. Customer service is top-notch and always available. Has some glitches from time to time but they are quick to locate and resolve it. Review collected by and hosted on G2.com.
Not much. Just hate waiting for features ha. Which is a good thing! Review collected by and hosted on G2.com.
Thanks for the review! Waiting is very hard but we promise to continue to enhance our product with your feedback!
After using several activity booking software for a few companies I worked for, I discover XOLA.com and I thought, finally a software that fits all my needs with a more than reasonable price. The best is the support! Review collected by and hosted on G2.com.
The channel manager could have more OTA's integrated. More languages for the software Review collected by and hosted on G2.com.
I have been using XOLA for the past 3 years and have really enjoyed the simplicity of the product when it comes to updates, corrections and bookings. The XOLA Team is always very helpful and responsive to my inquiries / questions. Review collected by and hosted on G2.com.
Most of the issues have been corrected over the years regarding my listings and other items with creating tours in XOLA. They have done a good job addressing my needs. Review collected by and hosted on G2.com.
Customer support is the best! Anytime, any day, Xola is there to help. It's comprehensive in its features, too, and is always finding ways to improve its integrations! Review collected by and hosted on G2.com.
It is a little pricey, though, which I believe is too high for my liking. Review collected by and hosted on G2.com.
Customer service! Quick & knowledgeable. Review collected by and hosted on G2.com.
Payout schedule format :( Adds bank fees Review collected by and hosted on G2.com.
Hi Jessie, thank you for the review! We would love to learn more about the payouts and bank fees you mentioned. Please reach out to our support team or your Customer Success Manager to discuss this more.
XOLA's online platform is super customer friendly. It's dramatically increased our online bookings and at the same time significantly reduced incoming calls. Review collected by and hosted on G2.com.
The Instore platform could use some enhancements so that speed of service could be quicker for checkout. Review collected by and hosted on G2.com.
Ease of use and training staff members to use it. Review collected by and hosted on G2.com.
There are a few features that I'd like to see and they sometimes take a while to come down the pipeline but they eventually come. Review collected by and hosted on G2.com.