Xero is straightforward to use, with an intuitive interface that makes day-to-day bookkeeping efficient and easy to manage. We also value the ability to integrate it with tools like Monday.com, which helps streamline our workflows. From a technical standpoint, we haven’t encountered any issues, and the platform performs reliably even with a high volume of transactions. Overall, we feel that we’re getting good value from the subscription, as it supports our operations effectively. We’re also starting to explore Xero’s AI features and look forward to seeing how we can maximise their potential. Review collected by and hosted on G2.com.

We’ve recently noticed a change in behaviour when working with Purchase Orders and draft bills, which has impacted our workflow. Previously, we would copy approved POs into draft bills to use as placeholders as part of our process. However, this recent change disrupts our approach, as Xero now appears to treat any bill—even in draft status—as an indication that the PO has been fulfilled. Review collected by and hosted on G2.com.

I just think Xero is super user friendly. I like that it doesn't have a lot of text and has a lot of colors. It's very emoticon-based, with only five options to choose from, which simplifies what I need. I use it specifically to submit my timesheet and organize my payroll because it's the easiest system I've ever used. It's easy to put my hours in, and if I work or train more hours, it's easy to adjust. It gives a very easy overview of my payslips, time off, leave, or anything I've paid for and need to be reimbursed for. The initial setup was super easy, and it's reliable. The automatic bank feeds, invoice features, and easy reconciliation process save a lot of time and minimize errors. Review collected by and hosted on G2.com.

Don't have anything the moment Review collected by and hosted on G2.com.

Ease of use, the ability to customize forms and reports. Very rarely have I had an outage with the system. I can log in from anywhere and complete my work. Inexpensive option and easier to use than Quickbooks. Review collected by and hosted on G2.com.

One complaint is the inability to split invoices into multiple payment options to integrate with credit card supplier, and the inability to add a "change order" to the invoice after partial payment is applied. There are workarounds to accomplish both goals, but they are tedious. Review collected by and hosted on G2.com.

Interface, easy to use and supports as well effective pricing performance and integrations looks good Review collected by and hosted on G2.com.

Limited flexibility in certain reports without customization or add‑ons

Performance can feel slow when handling large volumes of data

Some features rely heavily on third‑party apps, increasing cost and complexity

Steeper learning curve for advanced functions and setup

Customer support response times can vary during peak periods Review collected by and hosted on G2.com.

What I like most about Xero is its clean, easy to use interface. it makes tracking invoices, expenses, and finances simple, even if you're not an accounting expert. Review collected by and hosted on G2.com.

Some features take a bit of time to learn, and certain advanced tools can feel limited unless you're on a higher priced plan. Review collected by and hosted on G2.com.

The interface of Xero is so easy to use, it has a streamlined approach when it comes to accounting processing. With their use of invoicing, expense management, business expense management, financial reporting, and many other features, you can manage daily processes easier. Another feature that I really like about Xero is their capability to access the software online through any computer, and the ability to link up to many of the other business tools that I already use, further simplifying my business operations. Review collected by and hosted on G2.com.

Getting some of the more advanced features set up the first time takes a little bit of a learning curve. Some integrations and other features may have additional costs depending on business requirements. Review collected by and hosted on G2.com.

Nice UI for most of the features and modules - quite intuitive and customer friendly software Review collected by and hosted on G2.com.

Some features are not good - for example - Bank reconciliations could be even better. Xero should launch an India centric module which will benefit a lot of small and medium enterprises who operate out of multiple entities across the globe and also have Indian entity Review collected by and hosted on G2.com.

Modular subscription, allows SMEs to start with the basics and add-on over time.

I've only started to use the custom invoice feature.

I found the help and FAQs useful.

I would like to see basic AI chats included. Review collected by and hosted on G2.com.

The custom invoice feature needs me to create the template in Word doc. I suggest have a drag and drop module so that the user does not need to grapple with field codes, etc. Review collected by and hosted on G2.com.

Xero made my life very easy and also helped me very much in my job ,with the help of xero i can manage our customers receipts, payments easily Review collected by and hosted on G2.com.

for new user xero's advanced functions are very hard to use and it can be complex for new user to use xero initially. Review collected by and hosted on G2.com.

Reconcillation is quick and easy and the importing of the bank statement via csv file works well. Unfortunately, our bank does not connect with Xero for automated importing. Review collected by and hosted on G2.com.

When entering expenses manually via the app with a photo I do it for the few employees (2) it is only able to designate me as the expense person when it would be good to be able to choose who the expense is done by. The others do not do any accounts so it is left to me as a non for profit volunteer. Review collected by and hosted on G2.com.